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I had this exact same issue! What ended up working for me was making sure I had the correct routing number - turns out I was using the wrong one from an old checkbook. Also, double-check that your bank account is a checking account and not savings, because some states won't deposit into savings accounts. If you're still having trouble, try clearing your browser cache before attempting again - sometimes the online form gets glitchy. Hope this helps!
This is super helpful! I never thought about the routing number issue - I've been using the one from my mobile app which might be different from the paper checks. And good point about checking vs savings, I was actually trying to use my savings account. Going to try again with my checking account info and the routing number from an actual check. Thanks for the browser cache tip too!
I'm going through the exact same thing right now! Been trying for over a week and keep getting error messages when I submit the form. Has anyone tried using a different browser? I was using Chrome but wondering if Safari or Firefox might work better. Also, does anyone know if there's a specific time of day when their system works better? I feel like I've tried everything at this point 😩
Have you checked your mail? Sometimes they send updates through snail mail that don't show up online. I know, it's like we're living in 1995 or something 🙄
Just wanted to chime in as someone who's been through this nightmare recently. I actually had success using a combination of the strategies mentioned here. First, I tried calling right at 8am when they open (thanks @Nathaniel Mikhaylov for that tip!), but when that didn't work after a few days, I sent a detailed email to the address @Eva St. Cyr shared. In the email, I included my claim number, social security number, and a clear timeline of my situation. Got a response in 4 business days with my claim status. Also, don't sleep on contacting your local assembly member's office - they have caseworkers who can help navigate EDD issues. It's frustrating that we have to jump through so many hoops, but hang in there! The system is broken but there are ways to work around it.
This is super helpful! Thanks for sharing your experience @Ethan Wilson. I'm definitely going to try the email route first since that seems less frustrating than sitting on hold for hours. Quick question - when you emailed them, did you put anything specific in the subject line to get their attention?
I'm new to this community but unfortunately dealing with this exact same situation! My Workers' Comp case closed about 6 weeks ago and I just got hit with the same automatic denial from EDD yesterday. It's incredibly frustrating how their system can't differentiate between active Workers' Comp payments and a closed case. After reading through all the excellent advice here, I'm feeling much more optimistic about getting this resolved. It sounds like this is a widespread issue that EDD sees regularly - they just need a human to actually look at the case instead of relying on their flawed automated system. I'm planning to follow the game plan that seems to work for most people: 1. File the appeal immediately with form DE 1000M and include all Workers' Comp closure documentation 2. Get my doctor to complete a new DE 2501 form emphasizing the continuous nature of my disability post-Workers' Comp 3. Try the early morning calling strategy (7:30-8:00 AM) that several people mentioned 4. Create that chronological timeline document showing the transition from Workers' Comp to SDI for the same ongoing condition Thank you to everyone who shared their experiences and specific tips - especially the timeline idea and the emphasis on "continuous disability" language. This community has been incredibly helpful for understanding that persistence pays off with these cases. Hoping to have a success story to share soon!
Welcome to the community, Keisha! I'm also new here but have been closely following this thread since I'm facing a similar situation with my Workers' Comp to SDI transition. It's both frustrating and reassuring to see how many of us are dealing with this exact same automated denial issue - clearly EDD's system has a major flaw in handling these legitimate transition cases. Your action plan sounds spot-on based on all the successful strategies people have shared here. The combination of filing the appeal with proper documentation, getting updated medical certification, and that early morning calling approach seems to be the winning formula. I'm particularly glad you mentioned the chronological timeline idea from @6b25431c3512 - that seems like such a smart way to clearly demonstrate the continuity of disability rather than making it look like separate unrelated claims. I'm planning to tackle my own case using the same approach this week. It's really encouraging to know that once these cases get human review, they're typically resolved quickly with even retroactive payments. Wishing you the best of luck with your appeal - hopefully we'll both have positive updates to share with the community soon!
I'm new to this community but dealing with this exact same frustrating situation! My Workers' Comp case closed about 4 weeks ago and I just received my SDI denial letter yesterday with that identical automated message about "receiving temporary disability payments from Workers' Compensation." Reading through everyone's detailed experiences here has been incredibly reassuring - it's clear this is a widespread systemic issue with EDD's automated review process rather than individual case problems. The fact that so many people have successfully resolved this gives me hope! Based on all the excellent advice shared here, I'm planning to: 1. File my appeal this weekend using form DE 1000M with copies of all my Workers' Comp closure documents 2. Schedule an appointment with my doctor to complete a fresh DE 2501 form specifically emphasizing the continuous nature of my disability after Workers' Comp ended 3. Use the early morning calling strategy (7:30-8:00 AM) that multiple people recommended 4. Create a detailed timeline document showing the seamless transition from Workers' Comp to SDI for the same ongoing medical condition The insight from @6b25431c3512 about emphasizing "continuous" disability rather than making it appear like separate claims is particularly valuable. And hearing that EDD reps consider these "routine" cases once they get manual review is very encouraging! Thank you to everyone who took the time to share their experiences and specific strategies. This community has been a lifeline for understanding how to navigate this bureaucratic maze. Fingers crossed I'll have a success story to add to this thread soon!
Welcome to the community, StarSurfer! I'm also new here but have been following this incredibly helpful thread closely. It's both frustrating and oddly comforting to see how many of us are dealing with this exact same EDD system failure - you're definitely not alone in this bureaucratic nightmare! Your action plan looks comprehensive based on all the successful strategies people have shared. The combination of immediate appeal filing, updated medical documentation, early morning calling, and that brilliant timeline approach seems to be the winning formula. I'm especially glad you picked up on @6b25431c3512's insight about emphasizing the "continuous" nature of the disability - that seems to be a key factor in helping EDD agents understand these aren't separate benefit claims but legitimate transitions for ongoing conditions. I'm preparing to tackle my own similar case using these same strategies, and it's really encouraging to know that once human eyes actually review these cases, they're typically resolved quickly with retroactive payments. The persistence everyone has shown here gives me confidence that we'll all get through this eventually. Best of luck with your appeal - looking forward to hopefully celebrating some success stories together soon! This community has been such a valuable resource for navigating what otherwise feels like an impossible system.
Hey OP, make sure you change ALL your passwords, especially your email. These hackers often get access to multiple accounts. Enable two-factor authentication wherever you can too!
This is exactly why I always recommend setting up direct deposit from day one instead of using those prepaid cards. They're such easy targets for scammers. Sorry this happened to you OP! Make sure you keep copies of everything - the dispute form, any emails, records of phone calls. The more documentation you have, the better. Also, if you haven't already, check if your bank offers any fraud protection services. Some will reimburse you for losses while disputes are pending. Hope you get your money back soon! 🤞
Raj Gupta
I feel your pain, OP. The EDD is like trying to nail jello to a wall. Keep at it and don't let them wear you down!
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Esmeralda Gómez
•Thanks for the encouragement. It definitely feels that way sometimes!
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Owen Jenkins
I had a similar issue last month when I missed their callback. What worked for me was logging into my EDD account online and looking for a "Contact EDD" or "Ask EDD" option where you can send a message explaining that you missed the call and need to reschedule. I also tried calling the 1-800-300-5616 number right at 8 AM when they open - it took about 30 tries but I finally got through. Don't lose hope, they will eventually connect with you again!
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