Has anyone had experience with appealing a denial based on insufficient medical evidence? I'm in that boat now and could use some advice...

Just went through this myself a few months ago! The key thing is don't panic - it's pretty routine. Make sure you call your doctor's office right away and explain it's for disability benefits, they usually prioritize those. Also, if your doctor is part of a larger medical group, sometimes it helps to go directly to the office rather than calling. They can usually tell you exactly what forms they need and how long it'll take. The whole process was way less scary than I thought it would be!

I'm currently going through this exact same situation! I mailed my DE 2501 forms about two weeks ago and have been checking my mailbox daily hoping to hear something back from EDD. Reading through all these responses has been incredibly reassuring - I had no idea that I needed to wait for the Notice of Computation before trying to set up online access. I was actually planning to attempt creating an SDI Online account this week, but now I understand I could accidentally create a duplicate claim if I try too early. It's so frustrating that the EDD website doesn't clearly explain this transition process anywhere! The timeline everyone is sharing (2-3 weeks for paper processing) is really helpful to manage expectations. I'm definitely going to be patient and wait for that official notice in the mail before making any moves toward online access. Thanks to everyone for sharing their real-world experiences - this kind of practical advice is exactly what you need when dealing with EDD but can never find in their official documentation!

I'm dealing with this exact situation right now! Just submitted my paper DE 2501 forms about a week ago and was getting really anxious about the wait time. This entire thread has been incredibly helpful - I had no idea I needed to wait for the Notice of Computation before attempting to set up online access. I was literally going to try creating an SDI Online account this weekend, but now I understand that could potentially create a duplicate claim which would be a nightmare. It's amazing how many people have gone through this same paper-to-online transition successfully! The 2-3 week timeline everyone is mentioning really helps set proper expectations. I've been checking my mailbox obsessively every day, but at least now I know what specific document I'm waiting for. Thanks to everyone who shared their experiences - this kind of real-world advice is so much more valuable than the vague information on the official EDD website. Can't wait to get that notice and finally switch to the convenience of online certifications!

I'm a newcomer to this community but unfortunately not new to EDD's frustrating system issues! I'm currently dealing with a very similar situation - got my identity verification request last week and then boom, disqualified before I could even gather all the documents they wanted. Reading through everyone's experiences here is both reassuring and absolutely maddening. It's clear this is a widespread systemic problem that EDD just refuses to fix. The fact that their own representatives acknowledge this "happens more often than it should" but they continue to let their broken automated systems terrorize people who are already dealing with medical issues and financial stress is honestly unacceptable. @Fatima Al-Suwaidi - I really feel for you dealing with this while recovering from a back injury. The added stress is the last thing you need right now. Based on what everyone has shared, it sounds like you're doing all the right things by uploading documents and preparing to file the appeal immediately. For anyone else dealing with similar issues, I've found that keeping a detailed log of every interaction (like others mentioned) and being prepared to make A LOT of phone calls seems to be the unfortunate reality of getting through EDD's dysfunction. It shouldn't be this hard, but at least we have communities like this to support each other through the process! Hang in there everyone - their broken system shouldn't prevent us from getting the benefits we've earned and desperately need.

I'm new to this community but unfortunately not new to EDD's broken system! I'm dealing with almost the exact same situation right now - submitted my disability claim for a knee injury three weeks ago, got an identity verification request letter last Friday, and then woke up Monday morning to find my claim was disqualified. It's absolutely mind-blowing that they can send you a letter asking for documents and then deny you before you even have a chance to respond! Reading through all these experiences has been both a huge relief and incredibly frustrating. Relief because I was starting to think I was going crazy or had done something wrong, but frustrating to see this is clearly a widespread system failure that EDD just refuses to fix. The fact that their own reps acknowledge this happens frequently but they still haven't addressed the root cause is honestly negligent. I've already uploaded all my identity documents online and I'm filing my appeal tomorrow morning. Based on everyone's advice here, I'm also sending certified mail copies and starting a detailed log of every interaction. It's ridiculous that we have to jump through all these hoops because of their broken automated systems, but I'm grateful for communities like this where we can share strategies and support each other through EDD's dysfunction. Thanks to everyone who shared their experiences - it's giving me hope that this mess will eventually get sorted out, even though it shouldn't be this hard to get benefits we've rightfully earned while dealing with medical issues.

I'm so sorry you're going through this stress! I just went through the exact same thing with my extended maternity SDI - the sudden stop in payments with no warning about needing to certify is such a shock when you're already dealing with recovery and a new baby. From my experience, after you submit that continuation certification form, it usually takes about 3-5 business days for the payment to process and show up in your account. Since you completed it this morning, I'd expect to see something by Wednesday or Thursday of next week. And unfortunately yes, you'll need to certify every two weeks for the remainder of your extended period - it's totally different from the initial automatic payments. I wish they made this clearer upfront! One thing that really helped me was immediately checking my EDD portal after certifying to see when my next certification window opens, then setting multiple phone reminders. The windows are usually about 2 weeks apart but the exact dates can vary slightly. Hang in there - the payment should come through soon and once you get into the rhythm of the bi-weekly certifications, it becomes more manageable. You've got this! 💙

I'm new to this community but going through something very similar! My maternity SDI just got extended for 6 weeks due to c-section complications, and like everyone else here, I had no idea about the certification requirements until my payments suddenly stopped. Reading through all these responses has been SO helpful - I had no idea about the direct SDI phone number (1-800-480-3287) or the tip about calling right at 8am. The screenshot idea for certification confirmations is brilliant too! It's honestly shocking how poorly EDD communicates these changes. You'd think when they approve an extension, they'd clearly explain that the payment process completely changes. Instead we're all left scrambling and stressing about money when we should be focusing on recovery. For anyone else dealing with this - you're definitely not alone! This thread has shown me there are so many of us going through the exact same confusing process. Hoping everyone gets their payments sorted out quickly! 🙏

ugh im in the same boat. been waiting on my pfl payment for weeks now. this whole process is so stressful 😫

I went through something similar last month! For the wrong return-to-work date, I had to submit a corrected doctor's note through their online portal. It took about 3-4 business days to update in the system. As for payment timing, mine came exactly 8 business days after approval via direct deposit. Make sure your banking info is correct in your account - that can delay things if it's wrong. Keep checking your online account daily for updates!