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An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!
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Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.
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I'm going through this exact same situation right now and it's such a headache! Reading through all these responses is actually really helpful though. I think the key takeaway is that you really have to be your own advocate and stay on top of everyone involved. I'm definitely going to try that early morning calling strategy and see if my doctor's office has someone who specializes in disability paperwork. It's wild that we have to become experts in navigating this system just to get the help we need, but it sounds like persistence really does pay off. Thanks to everyone for sharing their experiences - it's reassuring to know I'm not the only one dealing with this mess!
You're absolutely right that we shouldn't have to become experts in navigating this system! It's frustrating but you're taking all the right steps. One thing I'd add is to keep a detailed log of every call you make - date, time, who you spoke with, and what they said. It's saved me so many times when different people give conflicting information. Also, don't be afraid to ask for supervisor or case manager names if you're not getting helpful responses. Sometimes escalating within the system can move things along faster. You've got this! 🌟
This is such a helpful thread! I'm actually dealing with a similar issue right now where my doctor's office said they submitted the form but EDD has no record of receiving it. What I've learned from reading everyone's experiences is that communication gaps happen on both sides. One tip I'd add is to ask your doctor's office for a copy of the completed form before they send it to EDD - that way you can review it yourself to make sure everything looks complete and matches what EDD is asking for. Also, if possible, try to get the fax confirmation receipt from them as proof it was sent. The system is definitely broken but it sounds like being super organized and following up constantly is the only way to get through it. Hang in there Connor - you're not alone in this frustrating process!
This is such great advice about getting a copy of the form beforehand! I never thought about reviewing it myself to catch any issues before it gets submitted. The fax confirmation receipt is also a smart idea - having that paper trail could really help if EDD claims they never got it. It's crazy that we have to be this organized just to get basic services, but you're right that it seems to be the only way. Thanks for adding these practical tips to an already super helpful thread!
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I just went through something very similar with my own PFL claim! Based on everyone's advice here, I definitely think appealing is your best bet. I wanted to add one more tip that helped me - when you're gathering documentation, don't forget about any medical appointments or pediatric visits that happened during those 5 weeks she took off later. Those appointment records with dates can serve as additional proof that she was actually on leave caring for your baby during that time period. Also, I see people mentioning Claimyr - I used them too and it was honestly a lifesaver. The $20 or whatever it costs is so worth it compared to losing entire days trying to get through to EDD. The representative I spoke with through their service was actually really knowledgeable about PFL appeals and gave me specific guidance on what language to use in my appeal letter. One last thing - make sure you keep copies of EVERYTHING you submit for your appeal. EDD has a tendency to "lose" paperwork and you'll want to have backup copies ready. Good luck with your appeal - it sounds like you have a really strong case!
This is such great advice about the medical records! I hadn't thought about using our baby's pediatric appointments as documentation, but we definitely have several checkups and visits from that later 5-week period that would clearly show she was home caring for our newborn. That's really smart thinking. I'm also glad to hear another positive experience with Claimyr - at this point the $20 seems like nothing compared to the stress and time I'd save trying to reach EDD on my own. Thanks for the tip about keeping copies of everything too - I'll definitely make sure to document everything I submit for the appeal. It's so reassuring to hear from people who've successfully navigated this exact situation!
I'm going through something very similar right now with my PFL claim! After reading through all these responses, I'm convinced that appealing is definitely the way to go rather than just repaying. It sounds like EDD's system just isn't set up well for handling split leave periods, but the appeals process seems to work when you have the right documentation. I wanted to add one thing I learned from my own research - when you're writing your appeal letter, try to frame it as "EDD made a processing error" rather than "we made a mistake." From what I've read, appeals tend to be more successful when you position it as a system issue rather than user error. You clearly intended to take the leave in two periods, EDD just processed the payment incorrectly. Also, definitely get that employer documentation everyone is mentioning! Even a simple email from HR confirming the dates she was out for both periods can make a huge difference. The timeline with pediatric appointments that someone mentioned is brilliant too - we have those records from when my partner was on leave and they really help establish the pattern of being home with the baby. This whole situation is so stressful but it sounds like you have all the right pieces to win this appeal. Keep us posted on how it goes!
This is exactly the perspective I needed to hear! Framing it as "EDD made a processing error" rather than putting the blame on ourselves is really smart - it shifts the focus to where it should be, which is that the system didn't handle our split leave request properly. I'm definitely going to use that approach in my appeal letter. It's also reassuring to know that so many people in this community have successfully navigated similar situations. I'll make sure to get all the documentation together (employer verification, medical appointments, etc.) and submit the appeal this week. Thanks for the encouragement and I'll definitely keep everyone posted on the outcome!
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I just wanted to chime in as someone who successfully changed their name with EDD earlier this year. All the advice here is spot-on! The 8 AM calling strategy really does work - I got through on my third attempt using that method. One thing I'd add is to have a backup plan ready in case you get disconnected (which happened to me twice). I kept a notebook with the date/time of each call attempt and any reference numbers or agent names, which helped when I had to call back. Also, if you're feeling overwhelmed by all the prep work, just remember that the EDD reps are actually pretty helpful once you get through to them - they deal with name changes regularly and will walk you through exactly what they need. The hardest part really is just getting someone on the phone. Stay persistent and you'll get it sorted out! 🙌
This is such great advice about keeping a notebook! I never would have thought to track all the call attempts and reference numbers, but that makes so much sense. Getting disconnected after waiting forever would be absolutely crushing, so having that backup info could be a real lifesaver. I'm feeling much more confident about tackling this after reading everyone's experiences. It's reassuring to know that the reps are actually helpful once you get through - I was worried they'd be impatient or dismissive. Thanks for the encouragement! 🙏
I'm going through the exact same thing right now! Just got married and need to update my name with EDD. This thread is incredibly helpful - I've been putting off making the call because I was so worried about the wait times and not knowing what to expect. Reading everyone's detailed experiences and tips makes me feel so much more prepared and confident about tackling this. I'm definitely going to try the 8 AM calling strategy and have all my documents organized beforehand. It's also really reassuring to know that the reps are helpful once you actually get through to someone. Thanks to everyone for sharing such practical advice - this community is amazing! I'll update once I get through the process in case it helps others. 💕
Congratulations on getting married! 🎉 This thread has been such a lifesaver for me too - I was feeling totally lost about the whole name change process until I found all this advice. It's amazing how much less scary it seems when you have a clear plan of action. I'm in a similar boat and planning to call tomorrow morning at 8 AM sharp with all my documents ready. Maybe we should check back in with each other after we make our calls - it would be nice to have someone else going through the same thing to compare notes with! Good luck with your call, and thanks for offering to update us on how it goes. This community really is the best! 😊
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Hey Aisha! I'm also navigating the DE 2593 form right now and totally feel your pain about the headache-inducing process 😅 One thing that's really helped me is creating a checklist before I start - gathering all my medical records, previous claim info, and work search documentation in one place first. That way I'm not scrambling to find things while the system is potentially timing out on me! Also, I've found it super helpful to read each question twice before answering - some of them are worded in a confusing way and it's easy to misinterpret what they're actually asking for. The community advice here about being specific rather than vague has been a game-changer too. Hang in there - we're all figuring this out together! Feel free to ask if you get stuck on any particular sections 🤝
Hey everyone! I'm also dealing with the DE 2593 form right now and this thread has been such a lifesaver 🙏 As a newcomer to this whole process, I was honestly pretty intimidated by all the paperwork, but reading through everyone's experiences and advice has made it feel so much more manageable. The tip about doing a practice run on paper first is brilliant - definitely going to try that approach. Also really appreciate the heads up about being specific with limitations rather than vague descriptions. One quick question for the group: if I need to make changes after submitting the form online, is there a way to edit it, or would I need to call and explain the corrections? Thanks again for being such a supportive community - it's amazing to have people who actually understand what this process is like! 💙
Hey Raul! Welcome to the community! 😊 Unfortunately, once you submit the DE 2593 form online, there's no way to edit it directly through the system - you'll need to call EDD to make any corrections. The good news is that minor corrections are usually pretty straightforward to handle over the phone, especially if you catch them soon after submitting. Just make sure to have your confirmation number handy when you call, and be prepared to explain exactly what needs to be changed. That's another reason why the practice run approach everyone's mentioned is so valuable - it really helps catch those potential issues before you hit submit! If it's something major that affects your eligibility determination, they might have you resubmit the entire form, but for smaller corrections they can often just make notes in your file. Hope this helps! 🤞
Finley Garrett
I had a similar issue last month! My doctor's office submitted my medical certification online and I had the receipt number, but SDI kept saying they couldn't find it in their system. What worked for me was having my doctor's office call SDI directly and reference the receipt number while I was on a three-way call. Turns out there was some kind of technical glitch where online submissions weren't properly linking to claim files. The rep was able to manually locate and attach the form to my claim on the spot. Might be worth asking your doctor's office if they can make that call with you - sometimes they have better luck getting through than we do!
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Noah huntAce420
•That's brilliant advice! I never thought of having my doctor's office do a three-way call. I'm definitely going to ask them about this - it sounds like they might have more pull with SDI than we do as individuals. Thanks for sharing what worked for you! 🙏
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Grace Patel
•This is such helpful advice! I never would have thought to involve the doctor's office in a three-way call. It makes total sense that they might have more success navigating the system since they deal with SDI regularly. @Anderson Prospero, definitely try this approach along with the other suggestions - having the medical office as your advocate could be a game changer!
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Admin_Masters
I'm dealing with something similar right now! Filed my SDI claim two weeks ago and they keep saying they're missing documents that I know I submitted. The whole system seems to have serious technical issues. One thing that helped me was screenshotting everything - not just the receipt numbers, but the actual submission confirmation pages. Also, if you submitted through the doctor's portal, ask them for a copy of their submission confirmation too. Sometimes having multiple pieces of evidence helps when you finally get someone on the phone. It's so frustrating that we have to jump through all these hoops when we're already dealing with health issues! 😞
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