Hey OP, make sure you change ALL your passwords, especially your email. These hackers often get access to multiple accounts. Enable two-factor authentication wherever you can too!

This is exactly why I always recommend setting up direct deposit from day one instead of using those prepaid cards. They're such easy targets for scammers. Sorry this happened to you OP! Make sure you keep copies of everything - the dispute form, any emails, records of phone calls. The more documentation you have, the better. Also, if you haven't already, check if your bank offers any fraud protection services. Some will reimburse you for losses while disputes are pending. Hope you get your money back soon! 🤞

As someone who's been following this community for a while, I wanted to jump in because this situation is unfortunately way too common. @Kendrick Webb I'm so glad you were able to get this resolved! Your experience really highlights how broken the system can be - having an authorized payment just disappear into limbo for 3 weeks is unacceptable, especially when people are facing eviction. What really strikes me is how many different technical issues can cause this same problem. Reading through everyone's responses, it seems like there are so many potential failure points in the system - identity verification flags, payment processing errors, employer disputes, system updates, etc. It's like a minefield that disabled people have to navigate while they're already dealing with health issues and financial stress. The fact that @Jungleboo Soletrain mentioned the January 2025 system update is really concerning. If EDD knew they were implementing changes that could cause payment delays, they should have communicated that to claimants and had better support processes in place. Instead, people like you are left to figure it out on their own while facing eviction. Thanks to everyone who shared solutions like Claimyr and specific questions to ask representatives. This thread is going to be really valuable for other people who find themselves in similar situations.

This whole thread is such a perfect example of why we need this community. @Kendrick Webb's situation - having an approved payment just vanish for 3 weeks while facing eviction - is absolutely maddening, but the collective knowledge everyone shared here is incredible. From @Hattie Carson mentioning address flags to @TillyCombatwarrior sharing the Claimyr solution to @Jungleboo Soletrain's detailed breakdown of the technical issues and what specific questions to ask - this is exactly the kind of peer support that makes the difference between someone giving up and actually getting their benefits. What really stands out to me is how many different system failures can cause the same "authorized but missing" problem. It's like EDD has created this complex maze where payments can get stuck at multiple different points, but they don't give claimants any visibility into where things went wrong or how to fix it. The fact that the automated phone system showed "no payment records" while the online account showed authorization is particularly cruel - it makes people think their benefits were never approved in the first place. I'm bookmarking this entire thread as a resource. The step-by-step troubleshooting advice and specific questions to ask representatives could save someone weeks of stress and financial hardship. Thank you all for turning what started as one person's nightmare into a comprehensive guide for others who might face the same issue.

i had surgery in october and my payment situation was a complete mess. they paid me for some days, not others, then sent an overpayment notice?? took months to sort out. good luck lol

I went through something similar last month! You should definitely get paid for March 2-7 since those were days you were still disabled before returning to work. The payment will be prorated at 6/7 of your weekly benefit amount. From my experience, it took about 2 weeks for the partial week payment to show up after I submitted my final certification - longer than regular payments but it did come through. Make sure you keep checking your payment history online and don't worry if it seems delayed, that's normal for partial weeks according to what I've seen in this community.

LPT: Llama temprano en la mañana, como a las 8:01 AM. He notado que hay menos espera y más probabilidad de conseguir un agente que hable español a esa hora.

También puedes intentar llamar el número principal y cuando te digan "Para continuar en inglés, presiona 1" simplemente espera sin presionar nada. A veces automáticamente te conectan con un agente bilingüe. Y si eso no funciona, di claramente "Necesito ayuda en español" - es la ley que te tienen que proporcionar servicios en tu idioma. ¡No te rindas!

I'm in a very similar situation and feeling your frustration! I submitted my DE 2593 form about 2.5 weeks ago after my doctor completed the DE 2525XX extension for pregnancy complications. My payments also stopped at the end of May when my initial claim period ended. Based on what I'm reading here, it sounds like we're both still within the unfortunately "normal" 20-25 day processing window that EDD is currently experiencing, even though their website is misleading about the 10-day timeframe. I've been trying to call but haven't had luck getting through yet. I'm going to try the 8:01am strategy that Diego mentioned tomorrow. It's reassuring (though frustrating) to know that others have eventually received all their backpay once approved. Hang in there - from what everyone is saying, you should hopefully hear something in the next few days since you're already at 3 weeks. Please update us when you do get approval! This community has been so helpful for understanding what's really happening vs what EDD claims on their website.

I'm in almost the exact same boat as you! My pregnancy disability extension has been pending for 3 weeks now after submitting the DE 2593 form. My doctor completed the DE 2525XX back in early June and my payments stopped at the end of May too. Reading through all these responses is both reassuring and frustrating - it sounds like 20-25 business days is the real processing time right now, not the 10 days EDD claims on their website. I've been stressing about bills piling up too, but knowing that everyone eventually got their full backpay once approved gives me some hope. I'm definitely going to try calling at 8:01am tomorrow like Diego suggested. The fact that his forms were just sitting under the wrong claim number for weeks shows how important it is to actually get through to someone. Hopefully both of us will get some movement on our cases soon - we're both right at that 3-week mark where approvals seem to start happening based on what others have shared. Keep us posted when you hear back! This thread has been way more helpful than anything on EDD's actual website.