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I'm getting really worried about my disability claim. I submitted my portion through SDI Online back on January 15th and my doctor submitted their certification about a week later (January 22nd). It's now been almost 6 weeks and I still haven't received any payment or approval notification. My online account just shows 'claim received' with no other updates. I keep getting those generic waiting period notices but nothing else. I've tried calling the main EDD number dozens of times but either get disconnected or stuck on hold forever. How am I supposed to know if I'm even approved? My savings are completely drained and I've got medical bills piling up plus rent due next week. I can't even afford my prescription refills at this point. Does anyone know if there's a direct number I can call to actually speak with someone? Or how to figure out if my claim is approved/denied? Any advice would be greatly appreciated as I'm seriously stressing out here.
Hey everyone, I'm having a problem with my payment this week. It was supposed to come through but I haven't received anything. Has anyone else experienced this? What should I do? I'm getting worried because I have bills to pay and I'm not sure why it's delayed.
Plot twist: what if the payment actually went through but your bank is holding it for some reason? Might be worth giving them a call too.
I'm dealing with the same issue right now! My payment was supposed to hit yesterday and nothing. I've been checking my account obsessively. From what I've gathered reading through these comments, it sounds like calling early in the morning or checking with your bank might be the way to go. Has anyone heard if there's been any system-wide issues this week that might be causing delays? Really hoping this gets sorted out soon because rent is due! ๐ฐ
Hey everyone, I need to change my routing number for my bank account. Has anyone gone through this process recently? What should I expect when I call? Any tips or advice would be really appreciated!
I went through this process about a month ago and it was actually pretty smooth once I got through. One thing I'd add to all the great advice here - have a backup plan ready in case your first call doesn't go well. I kept a list of different phone numbers (the main line plus the disability-specific line) and different times to call. Also, make sure you're calling on a weekday if possible - I noticed way shorter wait times on Tuesday-Thursday compared to Mondays and Fridays. The whole process took about 15 minutes once I had an agent on the line. Good luck!
Hey everyone, I'm in a bit of a pickle with EDD. I got this overpayment notice (DE 2517-22) and the time period they listed is wrong. I messed up and put the paid period instead of the pay period for each check. The kicker is, I never even got the February notice they're talking about! I only found out when I got the payment notice. I've already sent in the DE 1000A appeal explaining all this, but I'm kinda freaking out. Anyone know what the appeals process is like? Will they slap me with fines while I'm waiting for them to make a decision? Oh, and to make matters worse, my partner just lost their job. Talk about bad timing! Any advice on how to handle this mess would be super appreciated.
Okay, hear me out. What if you made a TikTok about your EDD struggles? I've seen people get traction and even responses from companies that way. Could be worth a shot! ๐คทโโ๏ธ
OP, I feel for you! EDD errors are so frustrating. One thing that helped me was calling their dedicated appeals line (1-800-300-5616) rather than the regular customer service number. They usually have shorter wait times and the staff is specifically trained on appeal issues. Also, make sure you keep copies of EVERYTHING - your original claim forms, the incorrect notice, your appeal, etc. If your partner's job loss is recent, definitely mention that in any follow-up communications as it strengthens your hardship case. The good news is that most appeals with documentation errors like yours do get resolved in your favor, it just takes patience. Hang in there! ๐ช
Hey everyone, I'm having an issue with my return-to-work date not being updated in the system. My doctor sent in a supplemental medical certificate to change my date to next year, but it's been over two weeks and nothing's changed online. This delay is causing problems with my benefits. Has anyone else dealt with this? Any advice on how to get it sorted out quickly?
Protip: If you can, go to their office in person. Its harder for them to ignore you when your standing right infront of them lol
Hey Sophie! I went through something similar last year. Here's what worked for me: I sent a follow-up fax directly to their medical review department with a cover letter explaining the delay and requesting urgent processing. Make sure to include your claim number and reference the original submission date. Also, try calling first thing Monday morning around 8:02 AM - that's when I had the best luck getting through. Keep all your documentation handy when you call. The squeaky wheel gets the grease with these agencies! Hope this helps! ๐ค
Mei Wong
After reading all these comments, it sounds like you have several potential issues that could be causing the delay: 1. The general backlog (most likely) 2. A possible incomplete physician certification 3. Your previous UI claim potentially complicating benefit calculations 4. Possible missing identity verification The fastest way to resolve this is definitely getting through to an actual claims specialist who can look at your file. They can tell you exactly what's happening and often fix issues on the spot. The standard phone lines are virtually impossible right now, so either try the Claimyr service I mentioned, contact your assembly member, or try calling the alternate number (833-978-2511) which sometimes has shorter wait times. Once you get your claim approved, the good news is that you'll receive all back payments from your disability start date (minus the 7-day waiting period). So even though it's incredibly stressful waiting, you will eventually get the full amount you're entitled to.
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Andre Laurent
AuthorThank you so much for breaking this down. I'm going to try that alternate number tomorrow morning, and if that doesn't work, I'll try the Claimyr service. I really appreciate everyone's help and advice - this has been such a stressful experience. I'll update once I hopefully get some answers!
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Keisha Robinson
I'm so sorry you're going through this - the stress of waiting for disability benefits while dealing with medical issues and financial strain is absolutely brutal. I went through something similar last year and it took 7 weeks to get my first payment. One thing that helped me was keeping a detailed log of all my call attempts, including dates, times, and how long I was on hold before getting disconnected. This documentation was useful when I finally got through to someone and also when I contacted my state representative's office for help. Also, if you haven't already, make sure to certify for benefits every two weeks even though you haven't been paid yet. Sometimes people miss this step thinking they need to wait for approval first, but you actually need to keep certifying to avoid additional delays once your claim is processed. The system is completely broken right now, but hang in there - you will eventually get your benefits including all the back pay. In the meantime, see if there are any local emergency assistance programs that might help with rent or prescription costs while you're waiting.
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