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Mateo Lopez

How to change name on EDD account? Need advice on contacting them

Hey everyone, I need to change my name on my EDD account profile. Has anyone gone through this process before? I'm worried about how long it might take or if there might be any issues. Also, I'm not sure if I'll be able to get through to someone on the phone. Any advice or experiences would be really helpful!

I found a way to solve EDD name change issues, watch this: https://www.youtube.com/watch?v=9VdAafD8x3w

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I went through this a few months ago. It's a pain in the butt, but doable. You'll need to call EDD directly - there's no way to do it online. Be prepared to wait on hold for hours tho 🙄

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Hours on hold? Ugh, that sounds awful. Is there any way to avoid that?

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Not really, unless you're super lucky. I tried calling at different times of the day, but it was always a long wait. Just have your phone on speaker and do something else while you wait.

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I heard some ppl have luck calling right when they open. Might be worth a shot?

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Make sure you have all your documents ready before you call. They'll ask for ID, social security card, and probably the document showing your name change (like a marriage certificate or court order). It'll save you time once you finally get through to someone.

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I found a way to get someone on the phone without waiting for hours. I used this site's (claimyr.com) calling tool that dials the phone menu, stays on hold, waits for a live agent to pick up, then sends the call to my phone. It does cost $20, but it works. Here's a video explaining it: https://youtu.be/1X-mEsLtbmQ

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Wow, that sounds too good to be true. Does it really work? $20 seems steep but might be worth it to avoid the headache.

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Yeah, it worked for me! I was skeptical at first too, but I was desperate after trying to get through for weeks. The $20 was worth it for the time and frustration it saved me.

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Idk man, sounds kinda sketchy. Has anyone else tried this?

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I get the skepticism, but it's legit. They even have a money-back guarantee if you don't get connected. Just sharing what worked for me 🤷‍♂️

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OP, whatever you do, DON'T try to use your new name before it's officially changed in the system. I made that mistake and it caused a huge mess with my claim. Took weeks to sort out. 😫

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Oh no, thanks for the warning! I'll definitely make sure to wait until it's all official before using the new name.

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Has anyone tried going to an EDD office in person? I wonder if that might be faster than calling.

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I tried that last month. You need an appointment and they book out weeks in advance. Might as well just keep trying to call tbh

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Some offices take walk-ins, but you gotta get there super early and be prepared to wait all day. It's hit or miss.

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Here's a detailed guide on changing your name with EDD: 1. Gather all necessary documents (ID, SSN card, name change doc) 2. Call EDD at 1-800-300-5616 3. Be prepared to verify your identity 4. Explain you need to update your name 5. They'll guide you through the process 6. You may need to mail in copies of your documents 7. Follow up in a week if you haven't heard back 8. Don't use your new name until you get confirmation Hope this helps! Good luck!

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This is super helpful, thank you so much! I'll definitely follow these steps.

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Great guide! Just want to add - make sure to keep copies of everything you send them. The EDD has been known to 'lose' documents sometimes 🙄

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lol good luck. EDD is a joke. I've been trying to fix an issue with my account for months and can't get anyone to help. The whole system is broken 🤡

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Preach! 🙌 It's like they're purposely making it difficult for us.

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C'mon, it's not that bad. Yeah, it can be frustrating, but they're dealing with a lot of claims. Just gotta be patient.

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@profile16 Found the EDD employee 👀

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Has anyone tried reaching out to their state representative for help? I've heard sometimes they can intervene if you're having trouble with EDD.

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I did this! It actually worked. Took about 2 weeks, but my rep's office was able to get EDD to sort out my issue. Def worth a try if you're stuck.

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Quick tip: if you're gonna try calling, use a phone that can do three-way calling. That way, if you finally get through and they need to transfer you, you can add a third line instead of getting disconnected and having to start all over. Learned that the hard way 😅

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Thanks for all the helpful advice everyone! I'm going to try calling first thing in the morning when they open and have all my documents ready. If that doesn't work out, I might look into that calling service someone mentioned or contact my state rep. Really appreciate you all sharing your experiences - makes me feel less anxious about the whole process knowing others have gotten through it successfully 🙏

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