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This whole thread has been such a lifesaver to read! I'm currently dealing with my first SDI claim after a workplace accident and I had no idea how complex the certification process could be. Oliver, I'm so glad you got your payment resolved quickly - that must have been such a relief! Reading through everyone's experiences here has taught me more about navigating EDD than any official resource I've found. I immediately went and set up SMS notifications after seeing Felicity's tip, and I'm definitely keeping the Claimyr service bookmarked for any future emergencies. It's amazing how this community turns what could be isolated struggles into shared solutions. Thank you to everyone who contributed advice - this is exactly the kind of support that makes dealing with disability claims so much more manageable!
NightOwl42, I'm so glad this thread has been helpful for you too! As another newcomer to this community, it's been incredible to see how everyone shares their real-world experiences with the SDI system. Oliver's story really shows that even when things seem to go wrong, there are always people here who've faced similar challenges and found solutions. I never would have known about services like Claimyr or features like SMS notifications without reading through all these responses. It's reassuring to know that we have this supportive network to rely on when dealing with EDD's complexities. Wishing you a smooth recovery from your workplace accident and hoping your SDI process goes much more smoothly than you're probably expecting! Don't hesitate to post questions as they come up - this community really does have your back.
This thread is such a perfect example of why this community is invaluable! As someone who's been on SDI for chronic fatigue syndrome for the past 6 months, I can totally relate to that heart-stopping moment when you realize something went wrong with your payments. Oliver, I'm so relieved you got everything sorted out with the Claimyr service - what a fantastic resource to know about! I had no idea that service existed or that we could get SMS notifications for certifications. Just enabled those notifications after reading Felicity's tip. It's incredible how much practical knowledge gets shared here that you simply can't find through official EDD channels. The way everyone jumped in with specific advice and timelines really shows what makes this community special. Definitely bookmarking this entire conversation for future reference - the collective wisdom here is pure gold!
Jessica, I couldn't agree more! As someone who just joined this community recently while dealing with my first SDI claim, this thread has been an absolute goldmine of information. Reading through Oliver's experience and everyone's helpful responses has taught me so much about what to expect and how to handle potential issues. I had no clue about the Claimyr service or the SMS notification feature either - immediately went and enabled those after reading about them here. It's amazing how this community fills in all the gaps that the official EDD resources leave behind. The way everyone rallied around Oliver with practical solutions really shows the supportive spirit of this group. I feel so much more confident about navigating my own SDI journey knowing I have access to this kind of collective wisdom and support!
Hey @Victoria Scott! I just went through this exact same process about a month ago and totally understand the anxiety about missing payments. Here's what worked for me after several failed attempts: I called 1-800-300-5616 at exactly 8:00 AM on a Tuesday (seems like Tuesday/Wednesday are the sweet spots based on what others are saying here). It took about 25 redial attempts to get past the busy signal - don't get discouraged, just keep hitting redial! Once I got into the queue, I waited about 2.5 hours but put it on speaker and did other stuff around the house. The actual update process was surprisingly quick - maybe 6-7 minutes total. The rep was super helpful and professional. Make sure you have everything ready: your SSN, new routing number, account number, and double-check that your name on the new bank account matches EXACTLY what EDD has on file (including any middle names/initials). They'll read everything back to you for confirmation. The whole process took about 8-9 business days for me - they sent a small test deposit first (like $0.01) within 3-4 days, then my regular payment went to the new account the following week. Definitely keep your old account open until you see at least one successful deposit! The waiting and phone tag is frustrating but totally worth it once it's done. You've got this! 💪
@Aisha Abdullah This is incredibly helpful, thank you so much! I m'a newcomer here and was feeling pretty overwhelmed about this whole process, but seeing everyone s'detailed experiences is giving me the confidence to tackle it. The 25 redial attempts sounds intense but knowing that persistence pays off is reassuring. I really appreciate the tip about having everything written down and ready - I m'going to make a little checklist based on all the advice in this thread. The timeline of 8-9 business days also helps me plan around this. Thanks again for taking the time to share your experience! 🙏
Hey @Victoria Scott! Just wanted to add my recent experience to this helpful thread. I updated my EDD direct deposit info about 3 weeks ago and here's what worked: Called 1-800-300-5616 at 8:02 AM on a Wednesday (took about 15 redials to get through the busy signal). Wait time was around 2 hours but I kept busy with other tasks. The rep was surprisingly efficient - whole update took maybe 8 minutes. Key things to have ready: SSN, new routing/account numbers, and make sure your name matches EXACTLY between EDD records and your new bank account (they're strict about this!). They sent a $0.01 test deposit after 5 days, then my regular payment hit the new account 7 business days later. Definitely keep your old account open until you see successful deposits! Also pro tip: ask the rep to read your new info back to you twice - better safe than sorry. The phone process is frustrating but the actual update is straightforward once you get through. Hang in there, you'll get it sorted! 🙌
This is absolutely infuriating and unfortunately very common with Money Network. I'm a newcomer here but went through something similar with my UI benefits last year. What really bothers me about your story is how they kept giving you the runaround with excuses like "you're using ATMs wrong" - that's just insulting to people who are already dealing with disabilities and financial stress. The fact that it took your Senator's office getting involved to get any real action is a perfect example of how broken this system is. I'm glad you finally got your money back and switched to paper checks. For anyone else reading this - document EVERYTHING when dealing with Money Network. Keep records of every call, every declined transaction, and every excuse they give you. It might help speed up the complaint process with CFPB or your state representatives. Thanks for sharing your experience - it's helping others avoid this nightmare.
Welcome to the community! You're absolutely right about documenting everything - I wish I had started doing that from day one instead of assuming Money Network would resolve things quickly. The "using ATMs wrong" comment was particularly insulting since I've been using debit cards for over 20 years without issues! Your advice about keeping records is spot on and will definitely help others who might face this situation. It's unfortunate that so many people across different EDD benefit types (UI, SDI, PFL) are dealing with the same Money Network problems. Thanks for the supportive words and for adding valuable advice to this thread!
Wow, this is exactly what I'm terrified of happening to me! I just started receiving SDI benefits two weeks ago after my knee replacement surgery and got the Money Network card. Reading all these horror stories has me seriously considering switching to paper checks right away. The part about them freezing your account for trying to pay your mortgage is absolutely ridiculous - isn't that exactly what disability benefits are supposed to help with?? I'm so sorry you had to go through weeks without access to YOUR money while dealing with recovery. That level of stress on top of a disability is just cruel. Thank you for sharing this detailed account - it's really eye-opening about how predatory this system seems to be. I'm definitely going to call EDD tomorrow to request paper checks instead. Better safe than sorry!
You're absolutely making the right choice switching to paper checks proactively! I wish I had done that from the beginning instead of waiting for problems to happen. The stress of not being able to access my disability money while recovering from back surgery was honestly worse than the physical pain some days. It's ridiculous that we have to choose between convenience and reliability when it comes to accessing our own benefits. Call EDD as soon as you can - they were actually very understanding about the switch once I explained the Money Network issues. Hope your knee replacement recovery goes smoothly and you never have to deal with the Money Network nightmare!
I'm so sorry you're dealing with this - the DE 2593 delays are absolutely brutal right now! I submitted mine back in late August and just got my benefits restored last week after 9 weeks of waiting. Here's what finally worked for me: The Tuesday 8am calling strategy is legit - it took me about 15 attempts over 3 different Tuesdays, but I finally got through. The rep told me there's a massive backlog and some forms are just sitting in digital queues waiting for manual review. She was able to push mine through immediately once she saw how long it had been pending. Also definitely reach out to your assemblymember's office if you haven't already. I contacted mine in week 6 and they have dedicated EDD liaisons who can actually move things along. Between the phone call and the assemblymember contact, something finally broke loose. The good news is that all your benefits will be backdated once this gets resolved - I got a lump sum payment for all the weeks I missed. Document everything, keep calling, and don't give up! This system is completely broken but persistence does pay off eventually. You've got this! 💪
Thank you so much for sharing your success story - this gives me so much hope! I'm currently in week 7 of waiting after submitting my DE 2593 and the financial stress has been overwhelming. It's really encouraging to hear that the Tuesday 8am strategy actually works, even if it takes multiple attempts. I've been hesitant to reach out to my assemblymember's office because I wasn't sure if this qualified as something they could help with, but after reading this I'm definitely going to contact them this week. The fact that your benefits were fully backdated is such a relief to hear - that's been one of my biggest worries through all of this. I'm going to keep pushing forward with the calling and documentation. Thanks for not giving up and for coming back to share what worked! 🙏
I'm so sorry you're going through this - the DE 2593 backlog is absolutely devastating right now! I just went through the exact same situation and finally got my benefits restored after 10 weeks of pure hell. Here's what I learned from this nightmare: **What actually works:** - Tuesday/Wednesday 8am calling is real - took me 18 attempts over 4 weeks but I finally got through - Assemblymember office contact is CRUCIAL - they have dedicated EDD liaisons who can actually push things through - Document literally everything with dates/times/reference numbers **The reality:** There's a massive staffing shortage and thousands of DE 2593 forms are just sitting in digital queues waiting for human review. Some reps told me they're seeing 8-12 week processing times right now, which is absolutely unacceptable but explains the delays. **Financial lifeline:** Contact your local food banks and utility assistance programs while waiting - many have emergency funds specifically for people dealing with EDD delays. It helped me survive those brutal weeks. The silver lining is that ALL your benefits will be backdated once this gets resolved. I got a lump sum for all 10 weeks I missed. Keep fighting - this system is broken but you WILL get through this! Your persistence will pay off. Sending strength! 💪❤️
Thank you so much for this incredibly detailed and helpful response! I'm currently in week 6 of waiting after submitting my DE 2593 and this gives me so much hope. The food bank suggestion is brilliant - I hadn't thought about reaching out to local assistance programs but that could really help bridge the gap while waiting for this mess to get sorted out. I'm definitely going to contact my assemblymember's office this week after reading multiple success stories here about their EDD liaisons. It's awful that it takes 8-12 weeks for something that should be routine, but at least knowing there's an actual timeline helps set expectations. The documentation tip is great too - I'm going to start keeping detailed records of every attempt and interaction from now on. Really appreciate you taking the time to share what worked and for mentioning the local resources. This community has been such a lifeline during this nightmare! 🙏
Demi Lagos
Just wanted to add my experience as someone new to this community - I've been lurking here for a few days while dealing with my own EDD disability claim issues. This thread has been incredibly helpful! I tried the Spanish queue trick this morning after reading Logan's success story, and while I didn't get through today (still got disconnected after 40 minutes on hold), the fact that I actually made it to a hold queue gives me hope that this approach works better than what I was doing before. For anyone else trying this method, make sure you have your claim number and all relevant info ready because when you do get through, you want to make the most of that call. I'm going to keep trying with the 8am Spanish queue approach. Thanks to everyone who shared their strategies - it's amazing how this community has figured out workarounds that EDD should just tell people about directly!
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Omar Hassan
•That's still progress - making it to a hold queue is way better than getting immediately disconnected! I'm also new here and have been amazed by how helpful everyone is with sharing these strategies. The fact that you got 40 minutes into the hold queue using the Spanish method shows it's definitely working better than the regular approach. Keep at it - based on everyone's experiences here, persistence with the right technique seems to be the key. I'm planning to try the same approach for my claim that's been stuck since early March. Thanks for sharing your attempt, and good luck getting through tomorrow!
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Ava Harris
As a newcomer to this community, I just want to say how incredibly helpful this entire thread has been! I'm currently dealing with my first SDI claim that's been stuck in pending status, and I was completely lost on how to actually reach someone at EDD until I found this discussion. Reading through Logan's journey from complete frustration to success using the Spanish queue trick at 8am is exactly the kind of real-world guidance I needed. It's honestly shocking that we have to develop these elaborate strategies just to access basic information about our own benefits, but I'm so grateful everyone here shares what actually works. I'm definitely going to try the Spanish queue approach combined with the early morning timing tomorrow. The fact that multiple people have had success with this method gives me hope after my own failed attempts this week. Thank you everyone for creating such a supportive community where we can share these workarounds - it makes dealing with EDD's broken system so much less isolating!
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