Just wanted to add - if you're having trouble getting through to EDD by phone, try calling right at 8 AM when they open. I've had better luck getting through in the first 30 minutes of the day. Also, when you do get through, ask the representative to note in your file that you've been trying to resolve missing wages - this creates a paper trail that can help if you need to escalate later. Keep all your documentation organized (bank statements, any paystubs you have, W-2s) because they'll likely ask for multiple forms of proof. The wage investigation process can feel overwhelming, but based on what others have shared here, it sounds like it's definitely worth pursuing for the backpay and correct ongoing benefits!

I work as a benefits specialist and see this issue frequently. Here's what I recommend doing immediately: 1) File a DE 1326C form (Claim for Additional Disability Benefits) - you can find it on the EDD website, 2) Gather ALL proof of wages from that missing period - bank statements showing direct deposits, tax documents, even email confirmations of pay if you have them, 3) When you call EDD, specifically ask for the "Wage Investigation Unit" and explain that your employer underwent major changes/closures during your disability period. The key thing to understand is that even if your physical workplace closed, your employer's tax ID and wage reporting should still be in EDD's system. They can often locate wages that were reported under different subsidiary names or after management changes. Don't give up - I've seen people get thousands in backpay once this gets resolved properly. The investigation usually takes 2-4 weeks once initiated.

That's such great news! Thanks for updating us with what actually worked. This is really helpful information for others who might face the same situation. It's frustrating that the notices aren't clearer about the ADA accommodation options, but at least now we know the process. Hope your recovery goes smoothly and you get your benefits sorted out without any more delays!

This thread is incredibly helpful! As someone who works with disabled individuals navigating government benefits, I see this exact situation way too often. The fact that EDD doesn't clearly communicate the ADA accommodation options on their notices is a real problem - it forces people who are already dealing with medical issues to jump through unnecessary hoops. For anyone else reading this, here are a few additional tips: 1) Always ask for confirmation numbers when you speak with reps about accommodations, 2) Keep detailed notes of who you spoke with and when, and 3) If possible, have someone help you with the calls since being on pain medication or dealing with medical stress can make it hard to advocate for yourself effectively. Really glad this worked out for you, Zoe! Your persistence and the community's help here probably saved others from going through the same struggle.

Hey Sofia! I went through the exact same thing about 6 months ago - payment was 4 days late and I was panicking. Turns out EDD was doing some backend maintenance that wasn't announced anywhere. The payment showed up eventually, but the stress was real! One thing that helped me was logging into the EDD portal and checking if there were any pending issues or flags on my account. Sometimes they'll put a hold if they need additional documentation or if there's a discrepancy they're reviewing. Also, if you have direct deposit, double-check that your banking info is still correct in your profile. I know someone whose payment got delayed because their bank changed routing numbers and they didn't update it. Sending you good vibes that it gets sorted out soon! The waiting is the worst part. 💙

I'm so sorry you're dealing with this stress! I had a similar scare a few months back where my payment was 5 days late. It turned out that EDD had flagged my account for a routine review - nothing wrong on my end, just their random audit process. The scary part was that there was NO notification about it anywhere in my online account. What finally helped was when I managed to get through on the phone (took like 30 tries over 2 days), the rep told me that sometimes payments get held up in their fraud prevention system and they have to manually release them. Super annoying but it happens more often than they admit. Have you tried logging in at different times of day? Sometimes their system shows different info depending on when you check. I know it sounds weird but I swear the portal was showing different status messages when I logged in at night vs morning. Also, if you're really stuck and can't get through by phone, try reaching out to your local state assembly member's office. They have caseworkers who can contact EDD directly on your behalf. It's free and they're usually pretty responsive. I had to do this once for a friend and they got results within 48 hours. Hang in there - the money will come through! The system is frustrating but they don't just lose payments. 🤞

Pro tip: check if your employer has any resources to help with PFL claims. Some companies have HR staff who can assist or provide guidance.

Hey Andre! I went through something similar a few months ago - filed for the wrong benefit type and it was a nightmare to sort out. Here's what worked for me: I ended up having to withdraw my original claim completely and refile the correct one. You can do this through the online portal under "manage claims" but you'll need to call to confirm the withdrawal went through. Also, make sure you have all your documents ready for the new claim - medical records, employer info, etc. The whole process added about 2-3 weeks to my timeline but at least I got the right benefits in the end. Don't lose hope, it's fixable! 💪

Does anyone know if gig work counts towards SDI calculations? I do some freelancing on the side and I'm not sure if that's included.

Thanks for posting this question! I'm in a similar situation and this thread has been super informative. One thing I'd add is that the base period they use for calculating your benefits is typically the first four of the last five completed calendar quarters before your claim starts. So if you file in February 2025, they'd look at earnings from October 2023 through September 2024. Also, make sure all your employers have been properly reporting your wages to EDD - I had an issue where one of my part-time jobs wasn't showing up and I had to provide pay stubs to get it corrected.