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Smart move being transparent from the start! One thing I'd add - make sure to keep detailed records of all your disability payments from New York Life (pay stubs, benefit statements, etc.) because EDD may ask for documentation during their review process. Also, if your foot surgery recovery takes longer than expected and you need to extend your leave, you'll need to update both your private insurer AND EDD about the extended timeline. The coordination can get tricky if your recovery period changes. Good luck with your surgery and recovery!
This is such great advice about keeping detailed records! I'm new to all this disability stuff and honestly feeling pretty overwhelmed by all the coordination required. It sounds like there's a lot of potential for things to get messy if the timelines don't align perfectly. I'm definitely going to start a folder to track everything from both insurance companies. Thanks for mentioning the extension possibility too - I hadn't even thought about what happens if my recovery takes longer than the initial 8-10 weeks my doctor estimated.
Just wanted to share my recent experience since it might help! I had shoulder surgery in December and dealt with the exact same situation - employer-paid disability through MetLife plus SDI. Here's what I learned: 1) The coordination happens automatically once you report it, but there can be delays. My first SDI payment was the full amount because they hadn't processed the private insurance info yet, then they adjusted it retroactively. 2) Keep copies of EVERYTHING - I mean every form, every payment stub, every phone call log. When questions came up later, having documentation saved me hours of back-and-forth. 3) Don't stress too much about the "exact" coordination formula - EDD's system handles most of it once you provide the right info upfront. The key is just being honest from day one like you're planning to do. Your foot surgery recovery will go smoother knowing you handled the paperwork correctly!
@Amara Eze This is incredibly helpful! I m'actually scheduled for foot surgery next week and have been stressing about this exact coordination issue with my employer s'disability plan. Your point about the retroactive adjustment is particularly reassuring - I was worried I d'somehow mess up the initial application and create problems later. Quick question: when the retroactive adjustment happened, did you have to pay anything back to EDD, or did they just reduce future payments to account for the overage? I m'trying to budget for any potential surprises during my recovery period. Also, did your private insurer MetLife (require) any additional paperwork once SDI was involved, or was it pretty seamless on their end too?
@Amara Eze Your experience is so helpful! I m'actually dealing with a similar situation right now - I have a work-provided disability policy and just started my SDI claim for a back injury. I m'in that nerve-wracking phase where I m'getting full SDI payments but know the coordination hasn t'kicked in yet. Did EDD give you any advance notice before they did the retroactive adjustment, or did it just show up as a different payment amount one week? I m'trying to avoid spending money I might have to pay back later. Also wondering - when they did the adjustment, was it a gradual reduction over several payments or did they take a big chunk all at once to balance things out? Thanks for sharing your real-world experience with this process!
Just went through this process myself! One thing I'd add to all the great advice here - if you're switching from one bank to another, definitely keep both accounts open for at least 2-3 weeks after making the change. EDD sometimes takes longer than expected to process updates, and you don't want to risk missing a payment because your old account got closed too early. Also, if you run into any issues with the online system, try using different browsers - Chrome worked better for me than Firefox for some reason. Good luck with the update!
This is such good advice about keeping both accounts open! I learned this the hard way when I switched banks for a different service. The "buffer period" is so important. Also totally agree about trying different browsers - sometimes the EDD site just doesn't play nice with certain ones. Thanks for sharing your experience!
Thanks for posting this question! I'm in a similar situation and was dreading having to figure this out. Reading through all these responses has been super helpful. The step-by-step guide from Sophia is exactly what I needed, and all the warnings about scam sites and keeping accounts open longer are things I wouldn't have thought of. It's crazy how something that should be simple can be so stressful when it's your benefits on the line! I'm definitely going to screenshot everything and do this on a weekday morning like suggested. Has anyone had experience updating from a credit union to a major bank? Wondering if that makes any difference in processing time.
I'm dealing with a similar situation right now - sent my medical form about 12 days ago and it's still showing as pending. Reading through everyone's experiences here has been both reassuring and frustrating at the same time! It sounds like the 2-3 week processing time is unfortunately pretty standard. Based on all the advice in this thread, I'm planning to: 1. Fax a backup copy using that number someone mentioned (1-855-327-7057) 2. Try calling right at 8 AM tomorrow to see if they can manually check my status 3. Start documenting all my attempts to contact them It's crazy that we have to jump through so many hoops just to get an update on our own claims, but I guess that's the reality with EDD. Thanks to everyone for sharing their tips and experiences - it really helps to know we're all in this together! Hopefully we'll all get some movement on our claims soon 🤞
That's a solid plan you've outlined! I'm in a similar boat - just hit the 2 week mark myself. It's honestly reassuring to see so many people dealing with the same issue. I think you're smart to try multiple approaches at once rather than waiting for just one method to work. The fax backup seems like a really good idea based on what others have shared. Fingers crossed that calling at 8 AM works for you - let us know how it goes! We're definitely all in this EDD waiting game together. 🤝
I'm in almost the exact same situation - mailed my medical form about 10 days ago and still stuck on "pending" status. Reading through all these comments has been both helpful and eye-opening about how broken the EDD system really is! 😤 Based on everyone's advice here, I'm going to try: - Faxing a backup copy to 1-855-327-7057 (thanks for sharing that number!) - Calling right at 8:00 AM sharp tomorrow - Following up through their online messaging system - Documenting everything in case I need to escalate It's ridiculous that we have to become EDD experts just to get basic updates on our own disability claims. But at least we're not alone in this nightmare! Thanks everyone for sharing your experiences and tips - it really helps to know there are others fighting the same battle. Hopefully we'll all see some movement soon! 🤞
Same here! Just hit the 11-day mark and feeling anxious about it. Your plan sounds solid - I think hitting them from multiple angles is the way to go. I'm also going to try the early morning calling strategy since several people mentioned that works better. It's frustrating that we have to become EDD navigation experts just to get basic information, but this community has been so helpful! Let me know how the fax backup works out for you. We've got this! 💪
This is such a helpful thread! I'm dealing with something similar right now - had knee surgery in February and my doctor submitted everything on time, but I've been back at work for 2 weeks now and still no certification options showing up in my SDI Online account. My claim shows "approved" with a weekly benefit amount of $987, but just like Dylan, there's literally nothing for me to certify for those 4 weeks I was off. I've been dreading having to call EDD but after reading all this, I'm definitely going to ask specifically for the DE 2500A form. Thanks everyone for sharing your experiences - this community is a lifesaver when dealing with EDD's confusing systems!
@Sofia Perez You re'in almost the exact same situation I was in! Definitely ask for that DE 2500A form when you call - it sounds like this is a really common issue when you return to work before EDD gets their system updated. I d'also recommend using that Claimyr service if you can t'get through on your own after a few tries. It saved me so much time and frustration. Make sure you have all your exact disability dates ready when you do get someone on the phone. Good luck!
I'm going through this exact same nightmare right now! Filed my SDI claim after ankle surgery in late February, got approved with a $1,156 weekly benefit amount showing in my account, but absolutely no way to certify for the 3 weeks I was disabled. Just like everyone else is saying, I think it's because I returned to work before they finished processing everything on their end. Reading through all these responses has been SO helpful - I had no idea about the DE 2500A form or that this was such a common issue. It's honestly ridiculous that EDD doesn't explain any of this when you're going through the claim process. I've been calling for over a week with no luck getting through, so I'm definitely going to try that Claimyr service that several people mentioned. Thanks to everyone who shared their experiences and solutions - this thread should be pinned somewhere because I bet tons of people run into this problem and just give up!
Demi Hall
I'm going through the exact same situation right now! Just filed my SDI pregnancy claim and they're only giving me $48/week because they're using my base period from when I was barely working. It's so frustrating that the system doesn't account for recent employment changes - like, I've been working full-time for 8 months now but none of those wages count! Reading through all these responses is giving me hope though. I'm definitely going to look into withdrawing my claim and refiling later when my current wages will be included. Has anyone here dealt with EDD questioning why you withdrew and then refiled? I'm worried they might think I'm trying to game the system or something, even though this is totally legitimate. Also @Ruby Knight - definitely send that withdrawal form certified mail like others suggested. I learned from my unemployment claim last year that EDD "loses" so much paperwork it's not even funny. Keep copies of everything!
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Luca Romano
•@Demi Hall I totally understand your frustration! I m'dealing with the exact same issue. From what I ve'learned reading through everyone s'advice here, EDD won t'question your withdrawal and refiling as long as you re'doing it legitimately which (we are - the base period calculation is just terrible for people who recently started new jobs .)The key thing is to be strategic about timing. Make sure when you refile, your current wages will actually be included in the new base period calculation. For me, I m'planning to withdraw now and refile in July so my February 2024 start date wages get counted. Definitely send everything certified mail - seems like that s'the golden rule with EDD! And keep fighting for what you deserve. $48-51/week is absolutely insulting when we ve'been paying into the system. Good luck with your claim! 💪
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Connor Murphy
I'm so glad I found this thread! I'm dealing with something very similar - currently 6 months pregnant and just discovered EDD is only going to give me $73/week because they're using my base period from when I was working a minimum wage retail job. I've been at my current corporate job since March 2024 making way more, but none of those wages count towards my claim. Reading everyone's experiences here has been so helpful! I had no idea about form DE 2501W or that you could withdraw and refile later. @Zadie Patel your explanation about the base period calculation was especially clear - I finally understand why my recent wages aren't being counted. I'm definitely going to start the withdrawal process. My due date is in August 2025, so if I withdraw now and refile in August, my March 2024+ wages should be included in the calculation. Has anyone had experience with withdrawing this early in pregnancy? I'm worried about the timing but $73/week won't even cover my parking at work, let alone actual living expenses! Thanks to everyone for sharing their stories - it's made me feel so much less alone in dealing with this broken system.
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Molly Hansen
•@Connor Murphy You re'definitely not alone in this! The timing you re'describing sounds perfect - withdrawing now and refiling in August should absolutely include your March 2024+ wages in the base period calculation. I m'in a similar boat and have learned so much from this thread. One thing I d'suggest is calculating your potential benefit amount before withdrawing, just to make sure the math works out. The EDD uses roughly 60-70% of your highest quarter earnings in the base period. If your corporate job wages from March 2024 forward would create a much higher quarterly average, then withdrawing is definitely the right move. Also, don t'worry about withdrawing early "in" pregnancy - you re'being smart and strategic! Better to deal with this now when you have time to plan rather than being stuck with $73/week when your baby arrives. Make sure to send that DE 2501W form certified mail like everyone has mentioned. Good luck! 🍀
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