< Back to California Disability

Malik Thomas

EDD Notice of Computation Shows $0 Wages - What to Do?

Hey everyone, I'm in a bit of a pickle. I just got my notice of computation from EDD and it's showing $0 total wages. I know for a fact that I worked and earned money during the period they're looking at. Has anyone else dealt with this? What should I do when I call them? I've got all my pay stubs and W-2s ready, but I'm nervous about how to explain this to them.

I found a way to solve EDD showing $0 total wages, watch this: https://www.youtube.com/watch?v=PhLLue8_NbI

0 coins

Ugh, classic EDD move. 🙄 I've been there, done that. Here's what you need to do: 1. Gather all your docs: pay stubs, W-2s, anything that proves you worked 2. Call EDD (good luck with that lol) 3. Tell them about the $0 wage issue 4. Explain you have proof of your earnings 5. Ask them to review your case 6. Follow up with any extra docs they need Stay calm and be persistent. It's probably just a system glitch or something got lost in the shuffle. You got this! 💪

0 coins

This is solid advice. I had to do something similar last year. It took a few calls, but they eventually sorted it out.

0 coins

system glitch? more like systemic failure 🤡 EDD needs to get its act together

0 coins

Thanks for the detailed steps! Did it take long for them to fix it once you got through?

0 coins

It took about 2 weeks for me, but I've heard it can vary. Just keep followin up!

0 coins

I found a way to actually get someone on the phone. I used this site's (claimyr.com) calling tool that dials the phone menu, stays on hold, waits for a live agent to pick up, then sends the call to my phone. It does cost $20, but it works. Here's a video about it: https://youtu.be/1X-mEsLtbmQ

0 coins

Sounds too good to be true. Has anyone else tried this?

0 coins

$20 just to talk to someone? That's ridiculous. The system is so broken.

0 coins

I know it sounds sketchy, but I swear it worked for me. Saved me hours of frustration.

0 coins

Can you explain more about how it works? Is it legit?

0 coins

Sure! It's an automated system that calls EDD for you. When it gets a real person, it calls your phone and connects you. Totally legit, just saves you the hold time.

0 coins

have you checked your online account? sometimes the notice is wrong but the online info is correct

0 coins

This happened to me last month! Don't panic, it's fixable. Just be prepared for a loooong wait time when you call. Bring a book or something 📚

0 coins

How long did you end up waiting?

0 coins

Bruh, I was on hold for like 3 hours. It was brutal. But worth it in the end!

0 coins

edd more like eDD-iot amirite? 🤣 but fr tho, good luck OP. the system is a mess

0 coins

lmao good one 👏 but also 😭

0 coins

Quick question - did you work out of state at all? Sometimes that can cause issues with wage reporting.

0 coins

Nope, all in-state work. But good thinking!

0 coins

I'm in the same boat, been trying to fix this for weeks. Anyone know if contacting your local rep helps speed things up?

0 coins

It can! I reached out to my assemblymember and they helped push things along. Worth a shot!

0 coins

Oh snap, I'll give that a try. Thanks for the tip!

0 coins

Pro tip: keep a log of every call you make, who you talk to, and what they say. It'll help if you need to escalate later.

0 coins

guys im so tired of dealing w/ edd... feels like im just hitting my head against a wall over n over 😫

0 coins

Hang in there! We're all in this together. 💪

0 coins

Same thing happened to my friend last year - turned out EDD had the wrong SSN on file somehow. When you call, make sure they verify all your personal info first before diving into the wage issue. Also, if you have your employer's EIN number handy, that can help them track down your wage records faster. Don't let them brush you off - you know you worked and have the docs to prove it!

0 coins

That's such a good point about the SSN! I never would have thought to check that. It's crazy how one small data entry error can mess up everything. Thanks for sharing that tip - definitely going to make sure they verify all my info when I call!

0 coins

This is frustrating but definitely fixable! I went through the exact same thing about 6 months ago. Here's what worked for me: when you call, ask them to pull up your "base period" wages specifically - sometimes the notice shows $0 but the wages are actually in the system under a different time period. Also, if you have multiple employers during that time, make sure they check ALL of them. One of mine wasn't showing up initially. The whole process took about 3 weeks total, but once they found the missing wages, everything got sorted out retroactively. Stay persistent and don't take "we can't find anything" as a final answer!

0 coins

This is really helpful advice! The base period thing is something I hadn't considered - that could totally explain why my wages aren't showing up. Did you have to provide any specific documentation when they were looking up the different time periods, or did they handle that part on their end? I'm definitely going to mention this when I call them tomorrow.

0 coins

I had this exact same issue a few months back and it was SO stressful! Turns out my employer had filed my wages under a slightly different version of my name (they used my middle initial when I didn't include it on my application). When you call EDD, make sure to ask them to search for your wages using any variations of your name you might have used - with/without middle initial, nicknames, maiden name if applicable, etc. Also double-check that the dates on your notice match the actual base period they should be looking at. Sometimes they pull the wrong quarters by mistake. It took me two calls to get it sorted, but once they found the wages, my benefits were backdated. You've got all your documentation ready which is great - that's half the battle right there! Don't give up, this is totally fixable. 🙌

0 coins

This is such great advice about the name variations! I never would have thought about that but it makes total sense - one little difference in how your name is entered could mess everything up. I'm going to write down all the possible variations of my name before I call so I don't forget to ask them to check. The base period dates tip is gold too. Really appreciate you sharing your experience - it gives me hope that this will actually get resolved! 🤞

0 coins

I went through this nightmare last year and it was so frustrating! Here's what finally worked for me: when you call, ask them to do a "wage inquiry" on your Social Security number - sometimes the wages are there but not properly linked to your claim. Also, make sure to have your quarterly earnings breakdown ready (not just annual totals) because that's what they need to match up with their system. If the first person can't help, politely ask to speak with a "claims examiner" - they have more access to fix these issues. And definitely file an appeal in writing while you're working on this over the phone, just to protect yourself in case it takes longer. The whole thing took me about a month to fully resolve, but I got all my backdated benefits once they found my wages. Stay strong, you'll get through this! 💪

0 coins

This is incredibly thorough advice! The "wage inquiry" tip is something I haven't seen mentioned before - that could be exactly what I need. I really appreciate you mentioning the claims examiner option too, because I have a feeling the first person I talk to might not be able to access everything. Filing an appeal in writing while working on it over the phone is smart thinking - covers all the bases. A month seems like a long time but knowing that you got everything backdated makes it worth it. Thanks for taking the time to share all these specific steps! 🙏

0 coins

This exact thing happened to me too! It's super stressful but totally fixable. Here's what I wish someone had told me when I was dealing with this: Before you call, organize everything chronologically - pay stubs, W-2s, bank deposits, everything in order by date. When you get through to someone, the key phrase to use is "I need a wage and earnings investigation" - this triggers them to do a deeper dive into their system. Also, ask them to check if your wages were reported under a different claim or if there's a "pending wage verification" flag on your account. Sometimes employers report wages but there's a mismatch somewhere in the system that prevents them from showing up on your notice. One thing that really helped me was asking for the rep's name and reference number for the call - that way if you have to call back, you can reference the previous conversation. The whole process took about 2-3 weeks for me, but once they located my wages, everything got corrected and I received all the backdated payments. Don't let them tell you to "just wait and see" - you have documentation and you know you worked. Be polite but persistent! You've got this! 🙌

0 coins

This is exactly the kind of detailed advice I was hoping to find! The "wage and earnings investigation" phrase is super helpful - I'm definitely going to use those exact words when I call. Having everything organized chronologically makes total sense too, especially if they need to cross-reference dates. I never thought about wages being reported under a different claim, but that could totally be what's happening here. Getting the rep's name and reference number is brilliant - I've had to call places multiple times before and starting over from scratch each time is the worst. Thanks for sharing your timeline too, it helps to know what to expect. Really appreciate you taking the time to break this down so thoroughly! 🙏

0 coins

Hey Malik! I went through this exact same situation about 8 months ago and it was so nerve-wracking. The good news is that this is actually pretty common and totally fixable! When you call EDD, here's what helped me get it resolved faster: ask them to do a complete "wage verification review" and make sure they're looking at the right base period quarters. Sometimes they accidentally pull data from the wrong time frame. Also, have your employer's Federal EIN number ready if you can get it - this helps them locate your wage records much faster in their system. One thing that really made a difference for me was asking the rep to check if there are any "unprocessed wage reports" associated with your SSN. Sometimes employers submit the wages but there's a processing delay or error that prevents them from showing up on your notice. The whole thing took about 3 weeks to fully resolve for me, but once they found my missing wages, I got all my backdated benefits. Stay calm during the call, be super polite (they deal with frustrated people all day), and don't hang up until they give you a specific timeline and reference number for follow-up. You've got all your documentation ready which puts you way ahead of the game. This will get sorted out! Keep us posted on how it goes! 💪

0 coins

This is such comprehensive and reassuring advice! I love how you broke down the specific steps and phrases to use - "wage verification review" and asking about "unprocessed wage reports" are things I definitely wouldn't have known to ask for. The tip about having the employer's EIN ready is really smart too. It's so helpful to hear from someone who went through the exact same thing and got it resolved with backdated benefits. Your point about staying calm and being polite is spot on - I imagine those reps do deal with a lot of frustrated people, so being nice probably goes a long way. Thanks for the encouragement and for sharing such detailed advice! I'll definitely keep everyone updated on how the call goes. 🙏

0 coins

Ava Kim

This happened to me earlier this year and I was so panicked when I first saw that $0! Here's what worked for me: when you call, ask them to check if your wages are showing up in their system but just not properly linked to your claim. Sometimes there's a disconnect between what employers report and what shows up on your notice. Also, make sure to mention if you had any job changes during your base period - like if you got promoted, changed departments, or had any payroll system updates at work. These kinds of changes can sometimes cause reporting hiccups. The rep I spoke with was actually really helpful once I got through (took forever though lol). They found my wages within like 10 minutes and said it was just a "system sync issue." Got everything backdated within 2 weeks. Don't stress too much - you have all your proof and that's what matters most!

0 coins

That "system sync issue" explanation makes so much sense! I'm glad to hear it was a quick fix once you got the right person on the phone. The job changes tip is really valuable too - I did have a promotion during that time period so that could definitely be related to the issue. It's reassuring to know that even though the hold times are brutal, the actual resolution can happen pretty fast once they locate the problem. Thanks for sharing your experience - it definitely helps ease some of the anxiety about this whole situation!

0 coins

I had this exact same issue a few months ago and it was absolutely terrifying to see that $0! Here's what ended up working for me: when you call, make sure to ask them to verify that they have the correct Social Security number AND that your employer used the right SSN when reporting your wages. Also, don't just ask them to look at your current claim - ask them to search for ANY wage records associated with your SSN across all time periods. Sometimes wages get filed under a different claim ID by mistake. One more thing that really helped me - when you're talking to the rep, ask them to read back to you exactly what employer names and addresses they see in their system. I discovered that one of my employers had reported my wages under a slightly different business name than what was on my paystubs, which was causing the mismatch. The whole process took about 2-3 weeks for me, but once they tracked down where my wages were hiding in their system, everything got corrected retroactively. You've got all your documentation ready which is honestly the hardest part - you're going to get this sorted out! Stay persistent and don't let them close your case without a clear resolution plan. 🙏

0 coins

This is such a stressful situation but you're definitely not alone! I went through something similar about 6 months ago and it was absolutely nerve-wracking seeing that $0. Here's what I wish I had known going in: when you call, don't just ask them to "fix" the wages - be super specific and ask them to do a "complete wage reconciliation" for your base period. Also, make sure they check if your wages might be showing up under a different spelling of your name or if there are any "exception reports" that need to be processed. One thing that really helped me was creating a simple timeline document before calling - just dates, employer names, and gross pay amounts from each pay period. Having that ready made it easier to walk them through exactly what should be showing up in their system. The wait times are brutal (I was on hold for almost 4 hours), but once I got through to the right person, they were actually really helpful. It took about 3 weeks total to get everything corrected, but I did receive all my backdated benefits once they found my wages. Don't let them brush you off - you worked, you have the documentation, and you deserve those benefits. Stay calm but be persistent. You've got this! 💪

0 coins

This is incredibly helpful! The "complete wage reconciliation" phrase is something I definitely want to use - sounds way more official than just asking them to "look into it." Creating a timeline document beforehand is brilliant too - I'm going to do that tonight with all my pay periods laid out clearly. 4 hours on hold sounds brutal but knowing that you got helpful service once you got through makes it feel worth it. The 3-week timeline with backdated benefits is really encouraging. Thanks for the detailed advice and the encouragement - it really helps to know so many people have been through this and gotten it resolved! 🙏

0 coins

Hey Malik! I went through this exact same nightmare about 4 months ago and I totally feel your panic - seeing that $0 is absolutely terrifying! But I promise you this is fixable. Here's what worked for me after dealing with this for weeks: when you call, the magic phrase to use is "I need a comprehensive wage audit for my base period." This gets you to someone who can actually dig deep into the system rather than just looking at the surface level. Also, before you call, write down EVERY possible variation of your name, SSN formatting, and employer names that might be in their system. My wages were hiding under my employer's parent company name instead of the subsidiary I actually worked for - took 3 calls to figure that out! One super important thing: ask them to check for "pending wage adjustments" or "employer wage corrections" on your account. Sometimes employers submit corrections or additional wage reports that get stuck in processing limbo. The whole process took me about a month total, but once they found my wages (they were there the whole time, just misclassified), I got every penny of my backdated benefits. You've got all your documentation ready which puts you way ahead of most people dealing with this. Stay persistent, be super polite to the reps, and don't let them close your case without a specific action plan and timeline. You've absolutely got this! 💪

0 coins

This is exactly the kind of detailed, actionable advice that gives me hope! The "comprehensive wage audit" phrase sounds so much more official and specific - I'm definitely using that when I call. Your point about writing down every possible name variation is so smart, especially the employer name variations. I never would have thought about parent company vs subsidiary names causing issues, but that makes total sense. The "pending wage adjustments" tip could be a game changer too - sounds like there are so many places wages can get stuck in their system. A month feels long but knowing you got every penny backdated makes it totally worth the wait. Thanks for sharing such specific steps and keeping it real about the timeline. Really appreciate the encouragement! 🙏

0 coins

OMG this thread is SO helpful! I'm dealing with the exact same $0 wages issue and was freaking out until I found all these amazing tips. I'm writing down all the key phrases everyone mentioned - "comprehensive wage audit," "wage verification review," "unprocessed wage reports" - before I call tomorrow. The advice about checking name variations and employer names is brilliant, and I love the timeline document idea. It's such a relief to know this is actually a common issue that gets resolved. Thanks everyone for sharing your experiences and specific steps! Definitely keeping this thread bookmarked for reference. Wish me luck! 🤞

0 coins

California Disability AI

Expert Assistant
Secure

Powered by Claimyr AI

T
I
+
20,095 users helped today