California Disability

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Can't reach California Disability? Claimyr calls for you, so you don't have to wait on hold.

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Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.

Using Claimyr will:

  • Connect you to a human agent at the EDD
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the EDD drops your call
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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Provider can't find form receipt number or upload medical records - Help!

Hey everyone, I'm having trouble with my online medical record submission. The provider can't find my form receipt number and is unable to upload my records. Has anyone else experienced this? Any advice on how to get this sorted out? I'm getting really frustrated with the whole process.

Have you tried faxing the records? I know it sounds archaic, but sometimes old school methods work best with these systems.

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Faxing? What year is it? ๐Ÿ˜‚ But seriously, I might give that a try if nothing else works. Thanks for the suggestion!

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I went through this exact same nightmare a few weeks ago! What finally worked for me was going directly to my doctor's office with a printed copy of the original form submission confirmation email. Turns out the receipt number in their system was slightly different from what I had (missing a digit). The office manager was able to look it up in their portal and resubmit everything. Also, make sure your provider is using the correct upload portal - there are apparently multiple systems and some docs use the wrong one. Hope this saves you some headaches!

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SDI claim stuck for weeks - how to speed up EDD disability process?

Hey everyone, I'm having some trouble with my disability claim and I'm not sure what to do next. Has anyone else been through this process recently? I've been waiting for weeks and haven't heard anything back. It's getting really frustrating and I could use some advice on how to move things along. What's been your experience with disability claims?

Has anyone else noticed that the wait times seem to be getting worse? I swear it used to be bad, but now it's just ridiculous. Is there some kind of staffing shortage or something?

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Yeah, its a perfect storm of more people needing benefits and less people to process them. We're all just caught in the middle ๐Ÿ˜”

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It's overwhelming everywhere. The pandemic increased the number of claims, but staffing didn't keep up.

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I'm going through the exact same thing right now! Filed my SDI claim about 6 weeks ago and it's been radio silence ever since. The uncertainty is the worst part - like, I need to know if I should be looking for other options or just keep waiting. I've tried calling but gave up after being on hold for 2+ hours multiple times. Really hoping some of these tips from everyone help speed things up. It's frustrating that we have to jump through so many hoops when we're already dealing with health issues.

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Money Network card from UI not receiving SDI payments - need new card?

So frustrated right now! I just transitioned from Unemployment to State Disability last month due to a back injury that's keeping me from working. I received notification that my first SDI payment was approved on 3/29/2025, and when I called EDD to confirm, the rep assured me funds would be loaded to my existing Money Network card (the same one I'd been using for UI) within 24 hours. It's now April 1st, three days later, and my Money Network account still shows ZERO balance! I called Money Network customer service this morning and they told me they don't see ANY pending transactions coming through for my account. I'm starting to panic because rent is due and I was counting on this payment. Does SDI issue a completely different Money Network card than Unemployment? Do I need to wait for a new card in the mail even though nobody mentioned this during my application process? Has anyone else switched from UI to SDI and had this issue with payments? The EDD website is zero help on this specific situation.

UPDATE: I used Claimyr this morning and actually got through to an EDD rep in about 40 minutes! They confirmed my payment was processed but waiting for the new Money Network card to be mailed. The rep was able to expedite my card and said I should receive it within 3 business days. They also noted in my account that I've been approved for benefits so I was able to use that confirmation to get a short extension on my rent payment. Thank you all for the helpful advice!

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Glad you got it resolved! Just remember to activate the card immediately when it arrives, and set up direct deposit for future payments if you want to avoid the card entirely.

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Great to see this worked out for you! For anyone else facing this situation, here are a few additional tips that might help: 1. Keep screenshots of your payment approval notices - they can be useful when talking to landlords or creditors about delays 2. Once you get your new SDI card, consider setting up direct deposit through your online EDD account to avoid future card delays 3. The Money Network mobile app lets you check your balance and transaction history once your card is active 4. If you're transitioning between benefit types again in the future, call EDD proactively to ask about new card timing before your current benefits end The system definitely isn't user-friendly, but knowing what to expect can save a lot of stress. Glad Claimyr worked for getting through to a real person - that seems to be half the battle with EDD these days!

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Need the direct EDD SDI phone number for Chico office - anyone have it?

I misplaced my paperwork and need to call the EDD disability office in Chico directly. The main EDD number just keeps transferring me around and I've wasted hours on hold. Does anyone have the direct line for the SDI office in Chico specifically? My claim needs some adjustments and I'd rather talk to someone local who might understand my situation better. Thanks in advance!

I had a similar issue with my SDI claim last month. What helped me was using the 'Contact EDD' option through the SDI Online portal instead of calling. I got a response within 3 business days and they resolved my certification issue. Much less stressful than the phone route!

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I'll try the online contact option too. At this point I'll try anything to get my claim sorted out. Thanks for the suggestion!

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I feel your frustration! I went through the same runaround last year with my SDI claim. Here's what finally worked for me: I called the main number (1-800-480-3287) at exactly 8:01 AM on a Tuesday and pressed 1-2-1 to get to the disability line faster. When you get the automated message, don't hang up even if it says high call volume - just stay on hold. I also kept my claim number and social security number ready so I could get through the verification quickly. It took about 35 minutes on hold but I finally got through to someone who could actually help. The key is persistence and timing. Also, if you have any documents to submit, definitely use the online portal like others mentioned - it's way more reliable than trying to fax things. Hang in there!

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EDD SDI benefit maximum amount and duration - does it last until November 2025?

My doctor put me on medical leave for severe back issues (herniated discs) in November 2024 after my injury got worse. I qualified for EDD SDI and started receiving payments. My SDI Online account shows both an 'amount paid so far' and an 'amount maximum' figure. Is this 'amount maximum' ($25,800) the absolute cap on what I can receive throughout my disability period? Or will the benefits continue until November 2025 (full year from approval) regardless of hitting that maximum amount? I'm the primary income for our household and trying to figure out how long I can count on these payments while I'm recovering. The paperwork isn't clear and I can't get through to anyone on the phone.

To answer your specific question: No, your SDI benefits won't automatically continue until November 2025. The benefit period is either until you reach the maximum benefit amount OR 52 weeks, whichever comes first. Based on your weekly benefit amount of $1,300, your benefits will last approximately 20 weeks (about 5 months) if you continue certifying and remain disabled according to your doctor. If your recovery extends beyond that period, you should talk to your doctor about whether you might qualify for SSDI. The documentation from your SDI claim can be helpful for an SSDI application, but they're separate programs with different eligibility requirements. SSDI is generally for longer-term disabilities.

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Thank you for breaking it down so clearly. I'm going to talk to my doctor at my next appointment about realistic recovery timelines and start researching SSDI requirements just in case. My back issues are pretty severe so there's a chance I might need to transition to a longer-term solution.

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I'm in a similar situation with a work injury and just wanted to add - make sure you're also documenting everything for potential workers' compensation if your back injury was work-related! Even if you're getting SDI now, you might be entitled to additional benefits through workers' comp that could help bridge the gap when your SDI runs out. The timing can be tricky since workers' comp and SDI sometimes overlap, but it's worth exploring. Also, if you haven't already, consider asking your doctor about vocational rehabilitation services - sometimes they can help with modified work arrangements that might allow you to return to some income before you're 100% recovered.

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