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I had a similar issue a few months ago! What ended up working for me was creating a detailed timeline of when I first created the account, any jobs I had around that time, and any old email addresses I might have used. Then when I finally got through to someone (took many attempts), having that info ready really helped them locate my account even without access to the original email. Also, if you have any old paperwork from previous claims or tax documents that might reference your EDD account, bring those too. The more documentation you have, the easier it is for them to verify your identity and update your email. Don't give up - it's frustrating but definitely solvable!
This is really smart advice! I never thought about creating a timeline - that's such a good way to organize all the scattered info I might need. I'm definitely going to dig through my old tax documents and see if I can find any references to my EDD account. Do you remember roughly how far back they asked you to go with employment history? I'm trying to figure out if I need to track down W-2s from like 2018 or if more recent stuff would be enough. Thanks for the encouragement - it's easy to feel defeated by this whole process!
I went through this exact same nightmare about 6 months ago! Here's what finally worked for me: I kept a detailed log of every call attempt (date, time, how long I waited, who I talked to) and started calling the moment they opened at 8 AM sharp. It took about 15 attempts over 3 weeks, but persistence paid off. When I finally got through, the rep was actually super helpful once I explained I needed to apply for disability but couldn't access my old email. They updated it on the spot after verifying my SSN, DOB, and asking about my most recent employer. The key is being really patient and polite - these reps deal with frustrated people all day, so being kind goes a long way. Also, have ALL your info ready: SSN, DOB, current address, phone number, and if you remember ANY details about previous claims or employers from when you first made the account. You got this! 💪
This is such solid advice! I love the idea of keeping a detailed log - that's really smart for staying organized and tracking progress. The 8 AM sharp strategy seems to be the consensus here, so I'm definitely setting my alarm early tomorrow. It's really encouraging to hear that the reps can actually be helpful once you get through to the right person. I've been so frustrated with this whole process, but your reminder about being patient and polite is spot on - they're probably dealing with stressed people all day. I'm going to gather all my documents tonight and make sure I have everything ready. Thanks for the motivation and the step-by-step breakdown! 🙏
As someone who just went through this transition myself 6 months ago, I want to emphasize how crucial the timing is for your situation. Since you mentioned potential future medical needs, here's my experience: I applied for Elective Coverage in September and just became eligible for benefits this month. The process was smoother than expected - my DE 1378N was approved in about 2 weeks, but that 6-month waiting period is absolutely non-negotiable. I tried to get clarification from EDD about any exceptions for pre-existing coverage and was told there are none. For the assumed income calculation, I based mine on my last full year of W2 earnings plus realistic 1099 projections. The minimum they offered me was about 65% of my highest year in the last 5 years, and I went with an amount that would give me meaningful benefits if needed. One thing that really helped was setting up a separate savings account just for the quarterly SDI payments. Since you're used to having it automatically deducted from W2 paychecks, it's easy to forget you now have to make these payments manually. Missing even one quarterly payment can reset your entire waiting period. Given your timeline concerns, I'd also recommend contacting a few private disability insurers this week while you're applying for Elective Coverage. Even if the premiums are higher, having that bridge coverage could be worth the peace of mind during those critical first 6 months. The good news is that once you're enrolled, the 1099 SDI system is actually pretty straightforward compared to the W2 version. Your benefits are calculated from your assumed income rather than complex wage histories, which makes the claims process more predictable. Start that application today if you can - every day counts toward that waiting period!
Thank you so much for sharing your recent experience - it's incredibly reassuring to hear from someone who literally just went through this exact process! The timing aspect you mentioned is exactly what I needed to understand better. Knowing that your DE 1378N was approved in about 2 weeks gives me hope that I can get this moving quickly, even though that 6-month waiting period is still looming. Your tip about setting up a separate savings account for quarterly payments is brilliant - you're absolutely right that after years of automatic W2 deductions, I could easily forget about manual payments. And the fact that missing even one payment resets the entire waiting period is terrifying but good to know upfront. I'm definitely going to start reaching out to private insurers this week while I submit the DE 1378N application. Having that bridge coverage during the first 6 months seems like the smartest approach given my health history. Really appreciate you taking the time to share such detailed, practical advice from your recent experience. Starting the application today!
I'm in a similar boat transitioning from W2 to contract work, though not due to disability. Reading through all these responses has been incredibly educational! One thing I want to add that might help others in this situation - when you're calculating your assumed income for the DE 1378N, don't forget to factor in that as a 1099 contractor you'll also be paying the full 15.3% self-employment tax (vs. 7.65% when you were W2). This means you'll need to earn more gross income to net the same take-home pay you had before. I mention this because it affects how you should think about your assumed income amount for SDI purposes. If you base it solely on your previous W2 salary, you might end up with SDI benefits that don't adequately replace your actual net income needs if you become disabled. Also, has anyone here dealt with estimated quarterly tax payments while enrolled in Elective Coverage? I'm wondering if the SDI contributions get factored into those calculations or if they're completely separate. The more I learn about this transition, the more I realize how many financial moving pieces there are beyond just the disability coverage itself. Thanks to everyone who's shared their experiences - this thread is a goldmine of practical information that you just can't find on the official EDD website!
Alguien sabe si las oficinas locales estan abiertas para visitas en persona? A veces es mas facil resolver las cosas cara a cara
Hola Michael, entiendo tu frustración completamente. Un mes sin respuesta es demasiado tiempo, especialmente cuando necesitas esos pagos. Te sugiero que llames al número principal de EDD mañana temprano (antes de las 8 AM) para tener mejor chance de conectarte. Cuando llames, ten a mano tu número de caso, fechas de envío, y cualquier número de confirmación que tengas. También puedes intentar enviar un mensaje a través de tu cuenta en línea de EDD si tienes una. No te rindas - muchos de nosotros hemos pasado por esto y eventualmente se resuelve. ¡Mantennos al tanto de cómo te va!
I just went through this exact same issue a couple months ago and it was absolutely maddening! After reading through all these incredibly helpful responses, I want to add one more potential solution that worked for me when everything else failed: try accessing the EDD website through Internet Explorer or Edge in "compatibility mode" if you're on Windows. I know it sounds weird in 2024, but their upload portal was built with older web standards and sometimes only works properly in legacy browsers. Also, if you're using any ad blockers or privacy extensions, try disabling them temporarily - they can interfere with the upload functionality. One last tip: if you find the upload section but it keeps giving you error messages, try uploading just one document at a time rather than multiple files. The system seems to get overwhelmed with batch uploads. This community thread is honestly better than EDD's actual help documentation! Hope this helps someone avoid the frustration I went through. 💪
I just went through this same headache last week and finally got my 4365di forms uploaded! After trying everything mentioned in this amazing thread, here's what ultimately worked for me: I had to wait until I received an actual EMAIL from EDD with the subject "Document Request - Action Required" before any upload options appeared on the website. The email contained a direct secure link that bypassed all the navigation issues everyone's been struggling with. Apparently my claim needed to hit a very specific processing milestone before they even allowed document uploads. While waiting for that email, I kept checking the SDI Online portal like @Sophie Duck suggested, but the upload sections were completely invisible until after I got that official request. Once I got the email link, the whole process took less than 10 minutes. So frustrating that it's this complicated, but don't give up if you're not seeing upload options yet - you might just need to wait for EDD to officially request the documents first. Keep checking your email (and spam folder) daily! 🙏
Nia Thompson
As a newcomer to this community, I'm so grateful to have found this thread! I'm currently dealing with my own EDD SDI claim that's been stuck for 2 weeks due to missing medical documentation, and I was starting to feel completely lost in the system. PrinceJoe, your success story is incredibly inspiring - the fact that you persevered through 5 weeks of stress and finally got resolution with backdated payments gives me so much hope! The strategies shared here are absolute gold: the 8 AM calling approach, mentioning financial hardship for expedited processing, contacting assembly members, and asking about the ARTU queue. I had no idea any of these options existed! I've been calling at random times with zero success, but now I have a real action plan. It's amazing how this community provides more practical guidance than the official EDD website ever has. The support here makes dealing with this bureaucratic nightmare feel so much less isolating. Thank you all for sharing your experiences - I'm implementing the 8 AM strategy starting tomorrow morning!
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Yuki Yamamoto
•Welcome to the community, Nia! I'm also brand new here and just discovered this incredible thread while dealing with my own EDD SDI claim issues. Like you, I've been stuck for a couple weeks with documentation problems and was feeling completely overwhelmed by the whole process. PrinceJoe's success story really is a beacon of hope - it shows that even after weeks of stress and financial strain, the system can eventually work if you don't give up and use the right approach. The collective wisdom in this thread is amazing: the 8 AM calling strategy, financial hardship expedite requests, assembly member interventions, and the ARTU queue inquiry are all tactics I never would have known about otherwise. I've also been calling randomly throughout the day with no luck, so having these specific strategies to follow makes all the difference. This community really does provide more actionable advice than any official resource. Best of luck with the 8 AM calling approach tomorrow - hopefully you'll have a breakthrough like PrinceJoe did!
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Makayla Shoemaker
As a newcomer to this community, I'm absolutely amazed by how supportive and knowledgeable everyone is here! I just started dealing with my own EDD SDI claim last week after a surgery, and I was already feeling anxious about the whole process after hearing so many horror stories. PrinceJoe, your journey from complete desperation to success is incredibly inspiring - it really shows that persistence pays off even when the system seems completely broken! The practical strategies shared throughout this thread are invaluable: the 8 AM calling technique, financial hardship expedite options, contacting assembly members, asking about the ARTU queue, and even the Claimyr service suggestion. I'm bookmarking this entire discussion as my go-to guide in case I hit any roadblocks. It's remarkable how this community provides more actionable, real-world advice than any official EDD resource. Thank you all for creating such a supportive space where people can share experiences and help each other navigate this challenging system. Hopefully my claim goes smoothly, but if not, I know exactly where to turn for help!
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Isabella Silva
•Welcome to the community, Makayla! I'm also completely new here and just joined after discovering this amazing thread while searching for help with my own EDD situation. Like you, I'm dealing with post-surgery SDI paperwork and was feeling really overwhelmed until I found all this incredible advice. PrinceJoe's success story truly is inspiring - it gives me hope that even when things seem hopeless, the right strategies and persistence can get you through the system. The comprehensive list of tactics everyone has shared here is like having a secret playbook: the 8 AM calling approach, financial hardship expedite requests, assembly member contacts, ARTU queue inquiries, and all the other tips. I've also bookmarked this entire thread as my reference guide. It's incredible how this community provides more practical, actionable advice than hours of trying to navigate the official EDD resources. Thank you for adding to the positive energy here - hopefully both of our claims go smoothly, but it's so reassuring to know this supportive community exists if we need guidance along the way!
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