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Update: I certified for UI this Sunday and reported that I was unable to work Wednesday through Saturday due to my injury. The system prompted me with some additional questions about my medical situation. I've also started my SDI application online and my doctor has the medical certification form. Thanks everyone for the advice! I'll post again if I run into any issues with the transition.
Sounds like you're on the right track! The system is working as intended. Your UI benefits should stop as of the day you became disabled, and once your SDI claim is processed (after the waiting period), you should start receiving those benefits. Good luck with your recovery!
Great to hear you got everything sorted out! That's exactly how the process is supposed to work. One thing to keep in mind - make sure your doctor submits that medical certification form as quickly as possible since the 49-day deadline starts from when your disability began (Wednesday in your case). The sooner EDD gets the medical docs, the faster your SDI claim will be processed. Wishing you a speedy recovery!
That's really good advice about the medical certification timing! I didn't realize the 49-day clock starts ticking from the actual disability date rather than when you file the claim. I'll definitely follow up with my doctor to make sure they get that form submitted ASAP. Thanks for the encouragement on the recovery too - hopefully this back injury heals faster than expected!
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Hey Javier! I just went through the SDI process myself about 6 months ago for a back injury. Here's what I wish someone had told me upfront: The approval timeline really does vary, but most people I've talked to (including myself) got approved within 2-3 weeks if everything was submitted correctly. The key is making sure your doctor knows this is urgent - mine didn't realize there was a deadline and almost missed it! For your benefit amount at $500/week, you're looking at around $300-350/week as others mentioned. One thing that surprised me was that you can actually work part-time while on SDI and still get partial benefits if your doctor clears it - might be worth asking about for the tail end of your recovery. Also, don't stress too much about the 7-day waiting period. It sounds scary but it just means your benefits start on day 8 of your disability, and you still get paid retroactively for that period once approved. You've got this! The process is way less complicated than it seems when you're anxious about it. Focus on getting better and let the system work for you. 💪
This is such reassuring advice, thank you Ravi! I had no idea about being able to work part-time while still getting partial benefits - that could be really helpful during the later stages of recovery when I might be cleared for light duty but not ready for full-time yet. I'll definitely ask my doctor about that possibility. It's good to know the 7-day waiting period isn't as scary as it sounds too. Really appreciate you taking the time to share your experience - hearing from people who've actually been through it makes this whole process feel much more manageable! 🙏
Hey Javier! I went through SDI for the first time about 8 months ago after a shoulder surgery. The anxiety you're feeling is totally normal - I was a wreck worrying about money too! Here's what helped me get through it: I filed my claim about a week before my surgery date (as others mentioned, you can put a future disability start date). My approval took exactly 18 days from filing to first payment, which was pretty typical from what I've heard. One thing I didn't see mentioned much - if you're really tight on money during the waiting period, some local food banks and community assistance programs can help with groceries/utilities while you're waiting for benefits to kick in. I was too proud to look into it at first but honestly wish I had. Also, once you're approved, keep all your paperwork organized because you'll need to certify for benefits every two weeks. Set phone reminders - missing a certification can delay your payments. The process definitely works, just takes patience. Focus on your recovery and try not to stress too much about the timeline. You'll get through this! 🙏
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I'm currently dealing with this exact same issue! Got hit with the E311 error yesterday when trying to register for unemployment benefits. Like you, it's due to a name spelling discrepancy from an old claim - mine's from about 15 years ago where my middle name was entered incorrectly. The system sees the conflict between the old and new records and just refuses to let me proceed. After reading through all the incredible advice in this thread, I'm feeling much more optimistic! The success stories from people like @Diego Vargas, @Emma Anderson, and @Alicia Stern have given me a clear action plan. I'm going to call the Identity Verification Unit tomorrow at 8 AM sharp and use the specific terminology about "E311 error due to legacy data conflicts in the OTEC system." It's both frustrating and reassuring to know so many of us are dealing with these legacy system issues - frustrating that the system is so broken, but reassuring that there are proven strategies to fix it. Thanks for starting this thread @Donna Cline - you've created a support network that's helping so many people navigate this bureaucratic nightmare! 🙏
I'm so sorry you're going through this frustrating situation! The E311 error due to old name misspellings seems to be more common than it should be. I haven't personally dealt with this exact issue, but I wanted to say how impressed I am by all the detailed, actionable advice being shared in this thread. The strategy of calling the Identity Verification Unit at 8 AM and using specific terminology like "E311 error," "OTEC system conflicts," and "legacy data conflicts" seems to be the key based on the success stories from @Diego Vargas, @Emma Anderson, and @Alicia Stern. It's amazing how this community has essentially reverse-engineered the EDD system to help each other! As someone new to dealing with EDD issues, I'm bookmarking all of these strategies in case I ever run into similar problems. The fact that @Morita Montoya confirmed this approach from a professional perspective really validates that you all have found the right path forward. Wishing you the best of luck getting this resolved quickly! Please keep us updated on your progress - success stories like these give hope to everyone dealing with these legacy system nightmares. 🤞
I'm new here but have been following this thread closely as I'm dealing with a similar name discrepancy issue. What strikes me most is how this community has basically created a comprehensive troubleshooting guide for these E311 errors! The specific strategies everyone has shared - from calling the Identity Verification Unit at 8 AM to using precise terminology about "legacy data conflicts in the OTEC system" - seem to be the missing pieces that regular EDD support doesn't tell you about. It's incredible that @Diego Vargas, @Emma Anderson, @Alicia Stern and others have essentially cracked the code on navigating these bureaucratic mazes. As someone who s'about to face this battle myself, I m'grateful for the roadmap you ve'all created. This is exactly the kind of community support that makes the difference between giving up in frustration and actually getting results! 🙏
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I'm so sorry to hear about your breast cancer diagnosis - that must be incredibly overwhelming on top of worrying about finances. You're absolutely eligible for SDI benefits during chemotherapy treatment, and I wanted to share a few things that might help: Since you work retail, one thing that really strengthened my friend's claim was having her doctor specifically mention in the medical forms that chemotherapy would make her unable to safely handle the physical demands of retail work - things like standing for 8+ hour shifts, lifting boxes/inventory, and being around customers with a compromised immune system. Also, I'd recommend calling your store's corporate HR line (not just your local store) to ask about employee assistance programs or hardship funds. A lot of major retail chains have emergency financial assistance programs for employees going through medical crises, but they don't always advertise them well at the store level. One more tip - if you have any paid time off saved up, you might want to use it strategically during that 7-day waiting period to bridge the gap between your last paycheck and when SDI benefits start. You're being so proactive by researching this now. That's exactly the right approach. Focus on getting the best treatment possible - the financial support will be there. Sending you strength during this difficult time! ❤️
This is such thoughtful and practical advice, thank you! I hadn't even considered calling the corporate HR line versus just my local store HR - that's a really smart distinction. You're right that there might be programs available at the corporate level that individual stores don't know about or promote. The tip about using saved PTO during the 7-day waiting period is brilliant too - I do have some vacation time built up and hadn't thought about strategically timing it to avoid a complete income gap. I really appreciate you taking the time to share what worked for your friend's retail situation. It helps so much to hear specific examples of how to frame the physical demands and safety concerns in the medical forms. Thank you for the encouragement and the heart emoji - it means a lot to feel supported by this community during such a scary time! ❤️
I'm so sorry about your diagnosis, Carmen. You're absolutely eligible for SDI benefits during cancer treatment - that's exactly what the program is designed for. I went through this process with my colon cancer treatment in 2023, and here are some key things that helped me: 1. **File your claim online through SDI Online immediately once you have your treatment start date** - don't wait until your last day of work. The 7-day waiting period starts when you file, not when you stop working. 2. **Make sure your oncologist is very specific about functional limitations** - for retail work, have them detail how chemo side effects (severe fatigue, nausea, immune suppression, cognitive impairment) prevent you from standing for long periods, handling money accurately, lifting inventory, and safely interacting with customers. 3. **Ask for extended certification upfront** - try to get approved for your full 4+ month treatment period initially rather than recertifying every few weeks. 4. **Keep detailed records** - save copies of everything, screenshot your claim status, document all communications with EDD. Cancer-related claims typically get processed within 7-14 days since the medical necessity is clear. You'll receive about 60-70% of your wages, backdated to when your disability began (minus the waiting period). Also check with your retail employer's HR about employee assistance programs - many companies have emergency funds for employees facing medical crises that aren't well publicized. You've got this! Focus on your treatment and healing - the financial support will be there. That's what we pay into SDI for. Sending you strength! 💪❤️
Luca Romano
You know what's weird about EDD is that UI and SDI are like completely different departments that don't talk to each other. When I switched last fall my doctor told me they were seeing tons of patients with this exact problem. The whole system needs an overhaul.
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Saanvi Krishnaswami
This thread is so helpful! I'm dealing with a similar situation but mine's a bit different - I'm currently on UI but just found out I might need surgery in a few weeks. Should I wait until after the surgery to file for SDI, or can I file now even though I'm still technically able to work for another week or two? My doctor said the surgery date depends on when they can schedule it. Don't want to mess up the timing and end up in that overlap nightmare everyone's talking about!
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