California Disability

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Ask the community...

  • DO post questions about your issues.
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  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Welcome to the community, Omar! The workers comp to SDI transition can definitely be overwhelming, especially when you're dealing with pain and medication side effects. You're asking all the right questions though. Regarding your concerns about missing communications from EDD - in addition to having someone help monitor your online account, I'd suggest setting up email notifications if you haven't already. EDD will send alerts when there are updates to your claim status or new messages in your account. For the physical therapy extension, your PT's recommendation should definitely carry weight, but make sure your primary doctor or treating physician is the one who actually completes and submits the DE 2525XX form. EDD typically wants to see the extension paperwork from an MD rather than just a PT, even though PT recommendations are absolutely valid medical justification. One thing that really helped me during my recovery was keeping a simple daily log of my pain levels and functional limitations. If EDD ever questions your extension, having documentation that shows "couldn't walk to mailbox without severe pain" or "unable to lift more than 5 pounds" can be really helpful evidence. It also helps your doctor write more detailed and specific work restrictions. Don't hesitate to ask more questions as you go through this process - everyone here has been super helpful and we all understand how stressful this can be when you're just trying to focus on healing!

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Sean O'Brien

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This is all such valuable information! I'm definitely going to start keeping a daily pain/function log like you suggested - that's really smart thinking ahead in case there are any questions later. And you're absolutely right about making sure an MD submits the form rather than just the PT. I'll coordinate with both my doctor and physical therapist to make sure the paperwork is complete and specific about my work limitations. The email notification tip is great too - I had no idea that was an option. Thanks so much for taking the time to share all these details. It's honestly such a relief to find people who actually understand what this process is like when you're dealing with an injury and just trying to get better!

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Jenna Sloan

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Welcome to the community! I'm also navigating the SDI extension process for the first time and this thread has been incredibly helpful. I'm dealing with chronic pain from a workplace injury and have been really anxious about the whole extension timeline. One thing I learned from reading everyone's experiences is how important it is to be proactive rather than reactive with this process. I just scheduled a follow-up appointment with my doctor specifically to discuss the extension paperwork and timeline, even though my current claim doesn't end until next month. Better to plan ahead than scramble at the last minute! For anyone else going through this - I've been keeping all my medical records, appointment summaries, and any EDD correspondence in a dedicated folder (both physical and digital copies). My brain fog from pain medication makes it hard to remember details, so having everything organized in one place has been a lifesaver. Thanks to everyone who shared their experiences and advice. It's so reassuring to know there are people here who actually understand what it's like to deal with disability bureaucracy while you're trying to focus on recovery!

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Hey OP, any updates? Were you able to get through to someone?

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Dmitry Popov

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Not yet. Been trying to call but no luck getting through. Might try that calling service someone mentioned above.

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Logan Stewart

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I've been dealing with EDD for years and unfortunately this happens more often than it should. A few things to try while you're waiting to get through on the phone: 1. Clear your browser cache and cookies, then try logging in again 2. Try accessing your account from a different device or browser 3. Check if you can still see your claim on the desktop website vs just the mobile app 4. Look for any notices in your EDD inbox online The fact that your doctor sent the note on 8/23 is good - that's within the typical timeframe they require. Don't panic yet, but definitely keep trying to reach them. If the claim truly disappeared from their system (not just a display glitch), they'll need to investigate and potentially have you refile. Document everything and stay persistent!

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Natalia Stone

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This is really helpful advice! I'm new here but going through something similar. The part about checking different devices/browsers is smart - I didn't think of that. Quick question though - when you say "EDD inbox online," is that separate from the main account dashboard? I'm still figuring out how to navigate their website properly.

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Zoe Papadakis

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Just wanted to add that you should also check with your grocery store's HR about any short-term disability benefits they might offer through their employee benefits package. Sometimes these can supplement your SDI benefits or cover the 7-day waiting period. Also, if you're union, they may have additional resources or advocate for you with EDD if you run into issues. Don't forget to factor in that your Social Security retirement benefits will continue uninterrupted during your recovery - that's one less thing to worry about! Wishing you a smooth surgery and recovery process.

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This is really great advice! I hadn't even thought about checking with my store's benefits package. We do have a union (UFCW) and I should definitely reach out to my rep. It's reassuring to know that at least my Social Security won't be affected - that was one of my biggest worries. Thank you for the encouragement!

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Sophia Carter

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That's excellent advice about checking with the union! I completely forgot that grocery store workers often have UFCW representation. They can be really helpful navigating these situations and might even have experience with members who've gone through the same thing. Also, some union contracts have supplemental disability benefits that kick in during the SDI waiting period. Definitely worth a phone call to your local rep before you start the process.

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Rachel Clark

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Hi Miles! I went through almost the exact same situation last year - I'm 65, on Social Security retirement, and work part-time at Target. Had to get knee replacement surgery and was terrified about the finances. The good news is that you absolutely CAN get SDI benefits while receiving Social Security retirement - they're completely separate systems! My advice: Start your SDI application online as soon as your doctor gives you a surgery date. Don't wait until after surgery like I did - I lost almost 3 weeks of benefits because of the processing time. Also, make sure your doctor knows they need to be very specific about your work restrictions and expected recovery time on the medical forms. One thing that helped me was calculating roughly what my SDI benefit would be beforehand using EDD's online calculator, so I could budget accordingly. With part-time wages, it won't replace your full income, but every bit helps during recovery. The whole process was less scary than I thought it would be once I got started. You've got this!

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QuantumQuest

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Rachel, thank you so much for sharing your experience! It's such a relief to hear from someone who's been through this exact situation. I really appreciate the tip about starting the application as soon as I get my surgery date - I was planning to wait until after, but now I definitely won't make that mistake. Did you find the online calculator pretty accurate compared to what you actually received? And how long did your recovery end up taking before you could return to work? My doctor estimates 8-12 weeks but I'm hoping it might be on the shorter end.

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Natasha Ivanova

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The calculator was pretty close! I think it was within about $20 of my actual weekly benefit. Recovery-wise, I was out for the full 10 weeks - the physical therapy took longer than expected, but everyone heals differently. One thing I wish I'd known is that you can do some of the SDI paperwork online even before your surgery, which speeds things up. Also, don't stress too much about the phone lines at EDD - the online system actually worked really well for me once I figured it out. Just take screenshots of everything you submit!

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Sean O'Brien

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Ive been in the same boat, OP. Took me 3 weeks to get my application corrected. Hang in there!

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Josef Tearle

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I just went through this same process last month! In addition to the great advice from @Ravi Malhotra, I'd suggest trying to call during their less busy hours - I had luck around 2-3 PM on weekdays. Also, make sure you have your case number ready when you call, it speeds things up a lot. The whole process took about 10 days for me once I got through to someone. Don't give up, you'll get it sorted! 💪

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Lena Kowalski

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Thanks for the tip about calling in the afternoon! I never would have thought of that timing. Just curious - did you have to resubmit any documents when you made your correction, or were they able to just update it over the phone?

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I'm so grateful I found this thread! I'm brand new to SDI (literally just got approved last week) and haven't even received my first payment yet, but reading through everyone's experiences with holiday delays has been incredibly educational. I had no idea that EDD's payment system worked this way or that delays around holidays were so predictable. The explanations about checking for "paid" status in SDI Online and understanding that it's just a processing delay rather than a claim issue are exactly the kind of practical information I needed. It's clear this community really looks out for each other - the way everyone shared their initial panic and then relief when payments came through really shows we're all in this together. I'm definitely going to bookmark this thread and follow everyone's advice about budgeting around these expected delays. Thank you all for being so open about your experiences and creating such a supportive environment for newcomers like me!

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Olivia Kay

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Welcome to the community, Carmella! It's so smart that you're learning about all this before you even get your first payment - that's going to save you so much stress down the road. When I first started on SDI, I had no clue about any of these holiday quirks and spent way too many sleepless nights worrying when payments were just normally delayed. This thread really is a goldmine of practical information that you just can't find in the official EDD materials. Make sure to familiarize yourself with the SDI Online portal early so you'll know exactly where to check that "paid" status when the time comes. Looking forward to seeing you around the community!

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Lucas Adams

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This entire thread has been such a valuable resource! I'm about 6 months into my SDI claim and have dealt with holiday delays before, but seeing everyone's experiences laid out like this really reinforces how predictable these delays are. What strikes me most is how many of us go through that same cycle - initial panic when the payment doesn't show up, frantic checking of bank accounts, then relief when we realize it's just the normal holiday processing delay. The tip about checking for "paid" status in SDI Online is crucial - that's really the best indicator that everything is fine on your end. I also love the suggestion about setting up bank alerts instead of constantly refreshing your account. For anyone new to SDI reading this, definitely take the advice about budgeting around these predictable delays. Once you know to expect them after federal holidays, it becomes so much more manageable. Thanks to everyone who contributed their experiences - this is exactly the kind of real-world knowledge that makes navigating the SDI system easier for all of us!

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