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Pro tip: If you're having trouble reaching someone, try calling right when they open. I always have better luck first thing in the morning.
This! 💯 Also, avoid calling on Mondays if possible. Always the busiest day.
5M
Anyone else feel like we need a complete overhaul of the PFL system? It's 2023, why is everything still so complicated? 🤦♂️
Preach! 🙌 The whole thing is a dinosaur. We need some tech-savvy people to drag it into this century.
5M
Careful what you wish for. Remember the unemployment website fiasco during covid? Sometimes "upgrades" make things worse lol
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pro tip: keep a log of every call you make, who you talk to, and what they say. EDD loves to give conflicting info and having receipts helps
Have you tried reaching out to your local assembly member's office? Sometimes they can help cut through the red tape faster than we can on our own.
I hadn't even thought of that. How do I find my assembly member?
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Just google "find my california assembly member" and put in your address. They usually have a form on their website for EDD issues.
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idk if this helps but I had a similar issue last year. Turns out there was a glitch in their system and my claim got stuck. Had to escalate to a supervisor to get it fixed. Don't be afraid to push for answers!
Have you tried reaching out to your local state representative? Sometimes they can help push things along with EDD.
This! 👆 My cousin did this and got her issue resolved in a week after months of waiting.
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I hadn't even thought of that. Great idea, thanks!
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Hey OP, sorry youre dealing with this mess. Quick question - when you say under $1000 per month, is that weekly or bi-weekly? Cuz if its weekly, thats actually not bad. But if its for the whole month, yeah thats rough.
It's for the whole month 😭 Barely covers rent, let alone everything else.
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Oof, that's rough buddy. Definitely appeal that if you can. Sounds like they might have messed up your wage calculations.
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Not to be that guy, but have you double-checked your bank account? Sometimes deposits can be delayed or show up under a weird name. Just wanna make sure you've covered all your bases!
have u checked ur bank account? maybe its a problem on their end lol
Yeah, I've checked multiple times. Nothing's come through 😕
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This is why I always keep an emergency fund. You never know when payroll's gonna mess up or when life's gonna throw you a curveball. Hope you get it sorted soon, OP!
Have you tried submitting your forms online instead of by mail? I switched to online submission and it seemed to speed things up a bit.
I've been doing online submissions, but still having issues. Thanks for the suggestion though!
5M
Ive been having the exact same problem!!! its so annoying. i rely on these payments for rent and food. the system is broken af
Same here. It's like they don't understand that people's lives depend on this. So stressful.
5M
Here's what I would do in your situation: 1. Double-check all your personal information (name spelling, DOB, address, SSN) 2. Ask if there's a reference number on the letter you received 3. Try contacting the office that sent you the letter, not just the doctor's office 4. If possible, go in person to the medical examiner's office 5. Keep a log of all your calls and who you spoke with 6. Ask to speak with a supervisor if the regular staff can't help 7. Check if there's an online portal or email address you can use to contact them 8. Consider reaching out to your local government representative for help Remember, persistence is key. Don't give up! The system can be frustrating, but there's usually a solution if you keep at it. Good luck!
Wow, thank you so much for this detailed response! I'll definitely follow these steps. I appreciate you taking the time to write all this out.
5M
This is solid advice right here 💯
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have u tried faxing them? I kno it sounds old school but sometimes that works when nothing else does lol
Does anyone know if theres a way to check the status of specific forms online? Or do we just have to wait for them to contact us?
Unfortunately, the online system is pretty limited. You can see your overall claim status, but not individual form statuses. It's super frustrating!
5M
I feel your pain, OP. Went through something similar last year. Hang in there! Once they sort it out, they should backpay you for the missed weeks. Make sure to double-check the amounts when you finally get paid.
Not sure if this helps, but I heard they just updated their online system. Maybe check if you can submit the certification electronically now?
sending thoughts and prayers 🙏
yeah cause that'll fix the EDD 🙄
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hey man, just trying to be supportive. no need to be a jerk
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Yuki Nakamura
Hey everyone, I work in IT (not for EDD) and I might be able to provide some insight on this error. Error e324 is often related to server overload or database connection issues. Here are a few things you can try: • Clear your browser cache and cookies • Try a different browser • Use a wired internet connection if possible • Attempt to access the site during off-peak hours • If using a VPN, try disabling it If none of these work, it's likely an issue on EDD's end and you'll need to contact them directly. Hope this helps!
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StarSurfer
This is super helpful, thanks! Quick question - do you think using incognito mode might help too?
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Yuki Nakamura
Incognito mode could potentially help as it doesn't use stored cookies or cache. Give it a shot!
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Carmen Reyes
guys i just got thru after trying for HOURS. keep hitting refresh, eventually it'll work. dont give up!
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Andre Moreau
Congrats on getting through! How long did it take you in total?
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Carmen Reyes
honestly? like 3 hours of non-stop refreshing 😅 but worth it to finally get my claim sorted!
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5M
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