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Anyone else notice that their website is always "under maintenance" when you actually need to use it? π Like, do they even want to help us?
LOL for real tho. It's like they're allergic to actually doing their job or smthn π€£
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Pro tip: if you have a friend or family member who speaks another language, try the non-English phone lines. Sometimes they have shorter wait times and the reps usually speak English too.
Anyone else notice that the wait times have gotten even worse lately? I swear I was on hold for 3 hours yesterday before I gave up.
Yep, it's ridiculous. I heard they're understaffed and overwhelmed with claims rn.
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3 hours? Amateur. Try 5 hours and then getting disconnected. π
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Hey OP, what state are you in? The process can vary a bit depending on location.
I'm in California. Seems like everyone here is having similar issues though.
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Ah gotcha. Yeah, CA is notorious for delays. Hang in there!
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lol remember when we thought this would all be over in a few weeks? π€£ Now we're all EDD experts. What a time to be alive.
Has anyone had luck with the online chat feature? I've been trying to use it but it always says no agents are available.
The chat is a joke. I've never once gotten through. Calling is your best bet, unfortunately.
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Here's what I've learned from dealing with missing timecards multiple times: 1. Document everything. Keep a record of when you submitted your timecard, any error messages you received, and all attempts to contact HR. 2. Use multiple channels. Try phone, email, and even internal messaging systems if your company has them. 3. Escalate if necessary. If you're not getting a response, try reaching out to your direct supervisor or department head. 4. Check your employee handbook. There might be specific procedures for dealing with payroll issues. 5. Stay calm but persistent. It's frustrating, but remember that errors happen and they will get resolved. 6. Consider using a call-back service like others have mentioned if you're really struggling to get through. Hope this helps! Hang in there, OP.
Wow, thank you so much for this detailed response! This is incredibly helpful. I'm definitely going to follow these steps. You're awesome! π―
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This should be pinned or something. Super useful info!
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have u tried turning it off and on again? π jk jk. but srsly, sometimes logging out and back in to the timecard system can fix weird glitches
Lol welcome to the EDD hunger games may the odds be ever in your favor π
πππ too real
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Anyone else notice that the hold music is always the same? I swear I hear it in my nightmares now π΅π΅βπ«
Omg yes! I could hum that tune in my sleep at this point π
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Plot twist: its actually subliminal messaging to make us give up and hang up π€£
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Has anyone had luck reaching out to their state representative for help with EDD issues? I've heard that can sometimes speed things up.
YES! This worked for me. My rep's office got back to me in 2 days and had my issue resolved within a week. Def worth a shot.
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Wow, I hadn't even thought of that. Thanks for the suggestion!
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Have you considered getting a lawyer involved? Sometimes just having a legal letterhead can light a fire under their butts.
I hadn't thought about that. Isn't it expensive tho?
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Some offer free consultations. Might be worth looking into if things get really stuck.
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Have you considered reaching out to your local assembly member's office? They can sometimes help push things along with EDD. Worth a shot if you're really stuck.
I hadn't thought of that. How do I find my assembly member?
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Just google '[your city] assembly member'. Their office should have a way to contact them for constituent services.
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Anyone else feel like we're living in the stone age with all this paper form nonsense? π¦ Why can't they just put everything online already?
LOL for real. EDD needs to join us in 2023 π€£
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Hey OP, just curious - why do you need the complete form? Are you filling it out or just need the info? Might be able to help if I know what you're using it for.
I'm trying to file a claim and want to make sure I have all the info ready before I start the process. Don't want any surprises, you know?
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Gotcha. Smart move. If you're just prepping, the info on the EDD website should cover most of it. But yeah, getting the actual form is still best. Good luck!
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Kristin Frank
I swear, dealing with SDI is like trying to nail jello to a wall. π€¦ββοΈ The whole system needs an overhaul.
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Micah Trail
Preach! πππ
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Nia Watson
For real tho. Its 2023, why cant they get there act together?
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Alberto Souchard
Not to be that person, but have you considered reaching out to your local state representative? Sometimes they can help push things along when you're stuck in bureaucratic limbo.
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Alberto Souchard
Just google '[your area] state representative' and you should find their office contact info. Usually they have staff dedicated to helping constituents with these kinds of issues.
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Arnav Bengali
Thanks! I'll give that a try if I can't get through to SDI directly.
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