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Wow, what a journey! I'm so glad you were persistent and got your payment sorted out. This entire thread is honestly a goldmine of information for anyone dealing with EDD SDI issues. I'm currently in week 2 of waiting after my doctor submitted my forms, and reading through everyone's experiences here has given me a much better understanding of what to expect. The fact that the online status can stay stuck even when things are processing behind the scenes is both frustrating and reassuring to know. I think I'm going to proactively call my doctor's office tomorrow to double-check that they included all the required details on the DE 2501 form, especially that disability end date field that caused your delay. Better to catch any issues early than wait weeks only to find out there was a simple mistake. Thanks to everyone who shared their experiences and solutions here - this is exactly the kind of community support that makes dealing with these bureaucratic nightmares a little more bearable!
This is such great advice! I'm actually in a very similar situation right now - filed about 2.5 weeks ago and my status has been stuck on "pending medical provider form" even though my doctor submitted everything electronically last week. Reading through this whole thread has been so eye-opening, especially learning that the online status can be completely misleading. I'm definitely going to follow your lead and call my doctor's office first thing tomorrow to verify they included all the required details, particularly that disability end date. It's crazy how one small missing piece of information can derail the entire process for weeks! Also planning to try that Claimyr service if I don't see movement in the next few days - seems like getting actual human contact with EDD is really the only way to identify and fix these hidden issues. Thanks for sharing your proactive approach - it's exactly what I needed to hear as someone new to navigating this system!
As someone who just joined this community while dealing with my own SDI claim issues, I can't thank you all enough for sharing these detailed experiences! I'm currently on day 12 of waiting after my doctor submitted my forms, and this thread has been incredibly educational. The biggest takeaway for me is that the "confirmation email" from EDD doesn't actually mean your claim is moving forward - it just means they received something. And that missing details like disability end dates can cause weeks of delays that you'd never know about without directly contacting them. I'm going to call my doctor's office first thing Monday to verify every single field on the DE 2501 form is complete, and if I don't see progress by next week, I'll definitely try that Claimyr service. It's clear that being proactive and not just waiting is the key to getting through this process. Really appreciate how everyone here shares both the frustrations and the solutions - it makes dealing with EDD's confusing system so much less overwhelming when you're not going through it alone!
Welcome to the community! Your proactive approach is exactly right - this thread has been such a learning experience for all of us dealing with SDI claims. It's amazing how much valuable information gets shared when people document their entire journey like this. I'm also relatively new here and found this discussion incredibly helpful. The fact that you're already planning to verify all the DE 2501 form details with your doctor shows you've learned from everyone's experiences here. That missing disability end date issue seems to be more common than anyone realizes! One thing I've noticed from reading through all these responses is how much the timeline can vary from person to person, but the common thread seems to be that direct communication with EDD (when you can get through) is what actually resolves the hidden issues. Good luck with your claim - hopefully you'll be able to update us with good news soon!
I went through something similar a few months ago - it's so stressful when your regular deposit doesn't show up! In my case, it turned out there was an automatic review triggered in the system that delayed my payment by about a week. What helped me was calling first thing in the morning (like 8 AM sharp) when the wait times were shorter. Also, make sure to check if there are any holidays or state processing delays that might affect the schedule. Sometimes they batch process payments differently during certain periods. Hope you get it sorted out soon - the waiting is the worst part!
That's really helpful to know about the automatic reviews - I had no idea that could happen! The 8 AM tip is smart too. I'm dealing with a similar delay right now and was wondering if it was just me or a system-wide thing. Did they give you any heads up about the review when it happened, or did you only find out when you called?
@Val Rossi That s'such good advice about calling early! I never thought about how the time of day could make such a difference with wait times. The automatic review thing is concerning though - do they typically send any notification when that happens, or do you just have to figure it out by calling? I m'always worried I m'missing some important message buried in their system somewhere.
I'm dealing with the exact same issue right now - my regular deposit is about 3 days overdue and I'm getting really anxious about it. It's reassuring to know I'm not the only one, but also frustrating that this seems to be happening to multiple people. I've been putting off calling because I know the wait times are insane, but I think I need to bite the bullet and do it tomorrow. Has anyone noticed if there's been any pattern to these delays lately, like certain regions or claim types being affected more than others? I'm trying to figure out if this is just random system glitches or if there's something bigger going on with their processing systems.
I've been noticing similar patterns too! From what I've seen in this community and talking to friends, it seems like there might be some system-wide processing issues lately. I don't think it's region-specific, but rather seems to be hitting people randomly across different claim types. The early morning call strategy that @Val Rossi mentioned is definitely worth trying - I had better luck getting through around 8 AM than later in the day. It s'so frustrating that we have to deal with this uncertainty when we re'already dealing with disability issues. Hang in there!
This is such a relief to hear that you got through and got it resolved! I'm dealing with a similar licensing issue with my SDI claim right now - got approved initially but then hit with a denial saying my treatment facility "doesn't meet requirements" even though they've been licensed for years. Your post gives me hope that it's just a database error. I'm definitely going to try Claimyr since calling directly has been impossible. Thanks for sharing your experience and keeping us updated - it really helps to know these issues can actually get fixed!
@Yara Assad I m'so glad my experience could help! It s'honestly such a relief knowing this is a common issue and not just us going crazy. The Claimyr service really was a game changer - I was skeptical at first too but after weeks of getting nowhere with direct calls, it was worth every penny to finally talk to someone who could actually see what was happening in the system. Make sure you have all your facility s'licensing info ready when you call, including their NPI number if possible. The agent I spoke with said having that documentation ready really speeds up the override process. Wishing you the best of luck getting this resolved quickly! 🤞
I'm going through something very similar right now! Got approved for SDI two weeks ago but then received a denial letter three days later citing "facility licensing verification issues" for the outpatient mental health clinic I'm receiving treatment at. The clinic administrator was just as confused as I was - they've been licensed and operating for over 8 years with no issues, and they have multiple other patients currently receiving disability benefits without problems. Reading through all these responses is honestly the first time I've felt hopeful about this situation. I had no idea this was such a common problem with EDD's outdated databases. I've been trying to call for over a week with zero success - just endless busy signals and "call back later" messages. @Diego Chavez thank you so much for sharing your experience and keeping everyone updated! Seeing that you actually got it resolved gives me hope. I'm definitely going to try the Claimyr service since direct calling seems impossible. Also going to ask my clinic to prepare all their licensing documentation including the NPI number as suggested. For anyone else dealing with this - it's reassuring to know we're not alone in this mess and that there are actual solutions that work!
@Sofia Gomez I m'so sorry you re'dealing with this too! It s'crazy how many people are experiencing the exact same issue with EDD s'licensing database problems. After reading through everyone s'advice here, it sounds like you re'on the right track asking your clinic to prepare all the documentation. Based on what others shared, make sure they include: their current license with effective dates, NPI number, current address, and maybe even a letter explaining that other patients receive benefits there without issues. It really seems like this is just a technical glitch on EDD s'end rather than any real problem with the facilities. Hopefully the Claimyr service works as well for you as it did for Diego! Keep us posted on how it goes - it s'helpful to know what s'working for people in similar situations.
I'm dealing with the exact same situation right now! Filed my PFL claim on September 28th and still getting the "status not available" message. It's so frustrating because you need that income and have no idea what's going on. I've been checking every day hoping something changes. Reading through all these comments is actually really reassuring though - at least I know I'm not the only one going through this mess. Think I'm gonna try the early morning calling strategy that Teresa mentioned. Has anyone had luck with contacting their local assembly member's office? I heard sometimes they can help push things along with state agencies.
Lucas, I haven't tried contacting my assembly member's office yet, but that's actually a really good idea! I've heard they can sometimes help with state agency issues. Might be worth a shot if the calling doesn't work out. It's definitely reassuring to know we're all dealing with the same frustrating system. Let me know how the early morning calling goes for you - I'm planning to try that too!
I'm going through the exact same thing! Filed my PFL claim on October 1st and it's been radio silence ever since. The "status not available" message is driving me crazy because I have no idea if they even received it properly. Reading all these comments is both comforting (knowing I'm not alone) and terrifying (realizing how broken the system is). I think I'm going to try calling at 8am sharp tomorrow morning like Teresa suggested, and if that doesn't work I might have to consider that claimyr service even though $20 feels steep. Has anyone tried faxing them? I know it's old school but sometimes those methods work better than the online portal. Really hoping we all get some resolution soon - this whole situation is so stressful when you're already dealing with family leave stuff! 😤
Carmen, I totally feel your frustration! I'm in a similar boat - filed mine on October 5th and getting the same "status not available" nightmare. The stress of not knowing what's happening while you're already dealing with family stuff is just awful. I haven't tried faxing yet, but that's actually a brilliant idea! Sometimes those old-school methods really do work better than their glitchy online system. If you do try faxing, please let us know how it goes - might be another option for all of us stuck in this mess. Definitely going to join you in the 8am calling brigade tomorrow! 📞
CosmicCaptain
This might sound weird, but has anyone else noticed that SDI issues seem to get worse around tax season? It's like they're trying to hold onto every penny as long as possible. 🤔
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Fatima Al-Maktoum
•Conspiracy theory much? 🙄 It's probably just busier for them during tax season.
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CosmicCaptain
•Maybe, but it's sus af if you ask me 👀
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Max Reyes
I'm dealing with the exact same thing right now! My doctor submitted everything weeks ago, but they're still asking for "additional documentation." It's like they're playing some kind of game with us. I've been without payments for almost 3 weeks now and it's getting really stressful. Has anyone had luck with escalating through their supervisor when you finally get through on the phone?
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