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I'm helping my husband file for SDI and we're completely lost about the paper vs. online process. His doctor's office is old-school and only uses paper forms for disability certification. Does this mean my husband also has to submit everything on paper? Or can he still create an SDI Online account and submit his portion digitally even if the doctor's part is on paper? Also, should we go ahead and set up his SDI Online account now and start entering his disability information before we get confirmation that his doctor submitted anything? One more thing - he received a disability benefit card about 6 years ago for a previous claim, but it's expired now. Will EDD automatically send a new card? I heard they switched from Bank of America to Money Network for the benefit cards in 2022. How does that process work now? I know this isn't Unemployment, it's Disability, but you all seem to know the ins and outs of the EDD system better than anyone else! Thanks for any guidance!
I started my disability leave 9 days ago due to rotator cuff surgery (torn from a biking accident) and I'm freaking out about my claim status. I completed my portion of the SDI application online last Thursday, but my orthopedic surgeon insisted on mailing in his medical certification form instead of doing it electronically. He overnight shipped it to EDD this Monday and tracking shows it was delivered yesterday morning around 10:30am. My online account still shows "pending medical certification" and nothing has changed since I submitted my part. Does anyone know how long it typically takes for EDD to scan and upload the paper forms from doctors? I'm worried because my surgeon's office has messed up paperwork before, and I don't want my claim delayed because of it. I keep checking my SDI Online account every few hours but nothing is updating. Should I be worried or is this normal processing time? I've got bills coming due next week and I'm anxious about getting my first payment processed.
I'm dealing with this exact same situation right now! My doctor mailed in my medical certification for a knee injury three days ago and I've been obsessively checking my SDI account every few hours. Reading through everyone's experiences here is so reassuring - I had no idea that 7-14 days was normal for mailed forms. The advice about having your doctor fax a copy too is gold! I'm definitely calling my orthopedist's office first thing Monday morning to see if they can send a fax as well. And I'm bookmarking that Claimyr service just in case I need it. It's crazy that in 2025 we're still dealing with such slow paper processing when everything else is digital. But at least knowing what to expect timeline-wise helps manage the anxiety. Thanks Aurora for starting this thread and everyone for sharing your experiences!
I'm in the exact same boat as you! Just had shoulder surgery last week and my doctor insisted on mailing the forms too. It's so frustrating that we're stuck with snail mail when everything else happens instantly these days. Reading through this thread has been a lifesaver though - I was starting to panic thinking something went wrong with my paperwork. Definitely going to ask about the fax option when I call my doctor's office tomorrow. Hope your knee recovery goes smoothly and your forms get processed quickly!
I'm currently going through this exact same situation! Had ankle surgery last week and my orthopedic surgeon also insisted on mailing the medical certification instead of submitting electronically. It's been 6 days since they mailed it and I'm already getting anxious seeing my account still stuck on "pending medical certification." Reading through everyone's experiences here is incredibly helpful - I had no idea that 7-14 days was the normal timeframe for mailed forms. It's honestly ridiculous that in 2025 we're still dealing with such slow paper processing when the rest of the world operates digitally. I'm definitely going to call my doctor's office tomorrow to see if they can fax a copy as well. That seems like such a simple solution that could save days of waiting. And I'm bookmarking that Claimyr service too just in case I need to actually get through to someone at EDD. Thanks Aurora for starting this discussion and everyone for sharing your timelines and tips. It really helps to know we're all dealing with the same frustrating process and that it does eventually work out!
I feel your frustration! I went through the exact same thing with my wrist surgery a few months ago. The waiting period is honestly the worst part of the whole SDI process. One thing that really helped me was setting up text alerts through the SDI Online portal if you haven't already - at least then you'll get notified immediately when something changes instead of constantly refreshing the page. Also, since you're only 6 days in, you're still well within the normal timeframe based on what everyone here has shared. The fax backup plan is definitely smart. My doctor's office was able to fax mine even though they initially said they "only mail" - turns out they just hadn't done it before but were willing to try. Worth asking! Hope your ankle heals up well and your paperwork gets processed soon!
I'm currently collecting unemployment benefits, but my doctor just put me on bedrest for my pregnancy (31 weeks and having early contractions). I need to apply for SDI asap, but I'm confused about what happens with my UI claim. Do I need to formally close my unemployment claim before applying for disability? Will applying for SDI automatically stop my UI payments? I'm worried about potentially having overlapping benefits and getting in trouble. Has anyone gone through this transition from UI to pregnancy disability? Any advice would be super helpful because I'm stressing about accidentally doing something wrong!
Something else I just thought of - make SURE you certify for your UI correctly for the last period. If your SDI starts mid-week, you need to report that you were unable to work for those days on your UI certification. Don't claim availability for work on days your doctor has certified you as disabled. That's considered misrepresentation and can cause big problems.
Just wanted to add one more thing that might help - when you file your SDI claim online, there's a section where you can indicate that you were previously receiving other state benefits. Make sure to check that box and specify UI benefits. This creates a paper trail that shows you were transparent about the transition, which can help protect you if there are any questions later. Also, if you're planning to return to work after your pregnancy disability period ends, your UI claim should still be there waiting for you (assuming you still have benefit weeks remaining and meet eligibility requirements). You don't lose your UI claim by switching to SDI temporarily. Good luck with everything, and take care of yourself during this bedrest period! ๐
I'm in a really tough spot and need some guidance. I had a major car accident last week (May 8th) and my doctor says I won't be able to work for at least 3 months due to spinal injuries and post-concussion issues. The problem is that I was already collecting unemployment since February after my tech company downsized. Now I obviously can't look for work or accept job offers like UI requires. I tried calling EDD about switching to disability but got disconnected THREE times after waiting 2+ hours each time! The online system is confusing me - do I need to close my UI claim first? Will there be a gap in my benefits? My rent is $2100 and I have no savings left after 3 months of unemployment. Has anyone successfully transitioned from UI to SDI? What forms do I need? Does my doctor need to fill something out? This whole process is making my headaches worse ๐ซ
UPDATE: I took everyone's advice and stopped certifying for UI. I created an SDI Online account and filed my claim yesterday. My doctor submitted his portion this morning! Now waiting for approval. I used that Claimyr service someone mentioned to call EDD and actually got through to a representative who confirmed I did everything correctly. She said my SDI weekly benefit amount will be $520 (a bit less than my UI was) and to expect about 10-14 days processing time once the doctor certification is received. She also said I don't have to worry about the UI overlap since I reported my disability date accurately. Thank you all so much for the help! I'll update again when/if I get approved.
Great to hear you got through to someone at EDD and have your claim submitted! Just wanted to add a few tips for while you're waiting: 1) Check your SDI Online account every morning - sometimes they request additional info and the clock starts ticking from when they post it, not when you see it, 2) Keep all your medical records handy in case they need more documentation, and 3) If you don't hear anything in 2 weeks, don't hesitate to call again. The squeaky wheel gets the grease with EDD. Hoping for a quick approval so you can focus on healing instead of stressing about money! ๐ค
So my pregnancy disability just ended last week (had my baby 6 weeks ago), but I've been struggling with some pretty severe postpartum depression. My primary care doctor wants to put me on disability for the PPD, but she's telling me I need to file a completely new claim since she wasn't the one who signed off on my pregnancy disability (my OB handled all of that). I'm confused because I thought I could just extend my current claim? Do I really have to start the whole process over again with a new waiting period and everything? Will this affect my benefit amount? I'm worried about the gap between benefits while this gets processed. I go back for my appointment tomorrow and want to make sure we're doing this right. Has anyone gone through something similar with transitioning from pregnancy disability to mental health disability with different doctors?
One more thing - when you file your new claim, make sure you enter the date your PPD began preventing you from working (not the date your pregnancy disability ended). Those dates need to match what your doctor puts on the medical certification. If there's any discrepancy, it can delay your claim processing. I learned this the hard way and had to call EDD multiple times to fix it.
I went through something very similar about 8 months ago! My OB handled my pregnancy disability, then my therapist had to file a completely new claim when I developed severe postpartum anxiety. It's definitely frustrating having to start over, but here's what I learned: - Make sure your doctor is very detailed about your symptoms and how they specifically prevent you from working (sleep deprivation, concentration issues, panic attacks, etc.) - I filed my claim online the same day I saw my doctor to minimize delays - The waiting period sucks but there's no way around it - they treat it as a totally separate disability - My benefit amount stayed the same since I was still in the same base period - It took about 2.5 weeks to get my first payment after filing One thing that helped was having my doctor submit the medical certification electronically right after my appointment instead of mailing it. Ask about that option! Also, don't let anyone tell you this isn't a "real" disability - PPD is serious and you deserve support. Hang in there mama! ๐
Paolo Romano
Just to update you on current processing times - as of June 2025, SDI claims with no issues are taking approximately 14-21 days to process. If there are any discrepancies or missing information, it can extend to 30+ days. Another tip: After your husband files his claim, he'll get a DE 2501P form in the mail. This shows his claim number, weekly benefit amount, and other important details. Keep this document safe - you'll need it for references and if you need to contact EDD about the claim status.
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Keisha Jackson
AuthorThank you for the timing update and form info! I'll make sure we watch for that DE 2501P in the mail and keep it in a safe place. Really appreciate everyone's help - I feel so much more prepared now!
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Miranda Singer
Welcome to the community! Just wanted to add one more helpful tip that saved me a lot of stress - after your husband files his SDI claim online, he'll get a confirmation number. Write that down immediately and take a screenshot! I lost mine the first time and had no way to track my claim status until I got the paperwork in the mail. Also, once he gets his Money Network card, download the app right away. You can check benefit deposits, set up direct deposit to your bank account (which is faster than using the card), and get notifications when payments are loaded. The app is way more convenient than calling the customer service line. Good luck with everything - sounds like you've got a solid plan thanks to all the great advice from everyone here!
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