California Disability

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Can't reach California Disability? Claimyr calls for you, so you don't have to wait on hold.

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Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.

Using Claimyr will:

  • Connect you to a human agent at the EDD
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the EDD drops your call
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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

SDI claim confusion - do I need to certify weekly like unemployment or is payment automatic?

Hey everyone, just got approved for disability (yay!) but now I'm confused about the payment process. With unemployment I had to certify every two weeks, but is SDI different? Once my claim is approved, will they just automatically send payments until my claim period ends? Or do I need to do something each week to get paid? The EDD website isn't very clear about this, and I don't want to miss payments because I didn't know I had to certify. This is my first time on disability and I'm still figuring everything out. Thanks for any help!

I got confused by this too when I first got on disability! It's weird how different it is from unemployment. The automatic payments are nice but sometimes they're not consistent with WHEN they deposit the money. I've had it vary by like 3-4 days sometimes which is annoying when you're trying to pay bills on time.

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Just wanted to add something that might help - make sure to keep track of your benefit year end date too! I learned that SDI benefits are limited to 52 weeks maximum in any 12-month period, so even if your doctor keeps certifying you, there's still an overall limit. You can find your benefit year dates in your SDI Online account under "Claim Summary." Also, if you're getting any other benefits like workers' comp or social security disability, that can affect your SDI payments, so definitely report those to EDD if they come up during your claim period.

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EDD Disability Benefits: Submitted certification, no payment received. Help!

Hey everyone, I'm in a bit of a pickle here. I submitted my disability benefits certification claim a while back, but I still haven't received any payment. I've checked my online account and everything seems to be in order. No notices or letters from EDD either. Has anyone else experienced this? Any advice on what I should do next? I'm getting worried about bills piling up.

This is why we need universal basic income. The current system is clearly not working for people when they need it most. ๐Ÿ˜ค

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UBI would just make people lazy. We need to fix the current system, not replace it with handouts.

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Ok boomer ๐Ÿ™„ UBI isn't about handouts, it's about providing a safety net so people can actually live while dealing with bureaucratic nightmares like this.

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I went through this exact same situation a few months ago! After weeks of waiting, I finally got through to someone who told me there was a "processing hold" on my account that wasn't showing up anywhere online. Apparently it's pretty common but they don't notify you about it. The rep was able to release the hold immediately and I got my backpay within a few days. Definitely try the suggestions others have mentioned about calling early or using that callback service. Also, if you have any local EDD offices that do walk-ins, that might be another option. Hang in there - I know how stressful it is when you're counting on that money! ๐Ÿ’ช

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EDD SDI phone menu maze - what options to choose to reach an actual disability rep?

I've been trying to call EDD about my disability claim for THREE DAYS and keep getting lost in their automated phone system. I need to speak with an actual human who handles disability claims, not unemployment! Every time I call, I get transferred to the wrong department or it hangs up on me after waiting 40+ minutes. Can someone who's successfully reached a disability rep recently tell me exactly what phone number and menu options I should choose? My doctor submitted the medical certification two weeks ago but my claim still shows 'pending review' and I'm getting worried about paying rent next month.

i just went to my local edd office in person and they helped me with my disability paperwork. might be easier than calling? idk if all offices do this but mine did

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This isn't accurate for most SDI issues. While some EDD offices can provide general guidance, most in-person offices primarily handle Unemployment Insurance, not Disability Insurance. SDI is almost entirely handled through the centralized phone system or online. There are very few in-person services for SDI claims, especially since the pandemic.

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UPDATE: Finally got through! I used the phone number and menu options that @helpful_guidance posted (thank you!!) and called right at 8:00am. Still had to wait about 35 minutes on hold, but eventually spoke with someone who was actually really helpful. They said my claim had a "medical certification issue" that needed to be resolved, but they fixed it while I was on the phone. My claim should be processed within 7-10 business days. For anyone else struggling with the phone system, definitely try calling right when they open!

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Lucky you! I'm still trying to get through. Been on hold for 45 mins already today ๐Ÿ˜ก

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@Jake Sinclair Don t'give up! I know it s'incredibly frustrating but persistence really does pay off with EDD. Try hanging up and calling back if you ve'been on hold for more than an hour - sometimes the system gets stuck. Also, if you re'calling about a specific issue like a medical certification problem, make sure you have all your documents ready so the rep can resolve it during the call. Good luck!

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EDD supplementary medical certificate deadline issue - my doctor's office closed until after due date!

I'm freaking out!! I just received a supplementary certificate form from EDD that needs to be completed by my doctor, but the due date is January 27th, 2025. The HUGE problem is my doctor's office just put up a notice saying they're closed for renovations from January 10th to February 5th! ๐Ÿคฆ๐Ÿฝโ€โ™‚๏ธ I tried calling EDD twice but couldn't get through to anyone. Has anyone dealt with this kind of timing issue before? Will my benefits get cut off if this form isn't submitted by the deadline? Is there any way to get an extension or submit some kind of explanation? Really worried about losing my disability payments over something that's completely out of my control!

What an amazing thread to read through! Michael, I'm so relieved everything worked out for you in the end. This is such a perfect example of why this community is so valuable - seeing everyone jump in with practical advice, from Victoria's step-by-step guidance to Ruby sharing the Claimyr service, and everyone else sharing their own experiences. It really shows that even when EDD situations seem impossible, there's usually a path forward if you keep pushing and asking the right questions. Your doctor's office sounds incredible for having that emergency coverage during their closure - that's the kind of proactive service that makes all the difference when you're dealing with these tight deadlines. Hope your form gets submitted smoothly tomorrow and you can finally relax about this whole situation!

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I'm new to this community but wow, what an incredible example of people coming together to help! Reading through this entire thread has been so heartwarming - from the initial panic to everyone jumping in with solutions, and then that amazing relief when Michael found out his doctor's office had emergency coverage. As someone who's just starting to navigate the EDD system myself, this gives me so much hope that there are real people here who understand these challenges and are willing to share their knowledge. Michael, congratulations on getting it sorted out, and thank you to everyone who contributed advice - I'm definitely bookmarking this thread for future reference!

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As someone who just joined this community, reading through this entire thread has been such an incredible experience! Michael, I'm so happy everything worked out for you - what a relief that your doctor's office had emergency coverage available. This is exactly the kind of supportive community I was hoping to find when dealing with EDD issues. Everyone here jumped in with such practical, helpful advice - from detailed step-by-step solutions to sharing resources like Claimyr that I'd never heard of before. It's amazing how what seemed like an impossible situation had a relatively simple solution once you made that call. This thread is definitely going to be a reference point for me if I ever face similar deadline issues. Thank you all for showing how this community really works together to help each other navigate these challenging systems!

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I'm also new here and completely agree! This thread has been such an amazing introduction to this community. It's incredible how everyone rallied around Michael with such thoughtful, practical advice when he was really stressed out. As someone who's never dealt with EDD before but might need to in the future, seeing all the different strategies people shared - from checking for covering doctors to using services like Claimyr to get through to representatives - has been so educational. And Michael, what a perfect ending! Your doctor's office really went above and beyond keeping someone available for emergencies. This whole experience shows that even when these government systems seem impossible to navigate, persistence and community support can make all the difference. Thanks to everyone for creating such a welcoming and helpful environment!

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Unable to reach EDD SDI after 5 weeks of pending claim - any working phone numbers?

I'm going absolutely crazy trying to get through to someone at EDD about my disability claim. It's been 5 whole weeks in 'pending' status with zero updates or communication. Every time I call the number on their website (1-800-480-3287), I get the automated message saying 'we've reached our maximum callers for the day' and then it just disconnects me! I've tried calling right when they open at 8am, mid-day, afternoon - nothing works. My rent is due next week and I'm seriously panicking. My doctor confirmed they submitted all the medical certification paperwork correctly weeks ago. Has anyone found an actual working number to reach a real human being at disability? Or any tricks to get through the main line? I'm desperate at this point.

hey did u try calling the different office locations? sometimes the local offices pick up faster than the main number. google edd disability offices near me and you might find a direct number

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This is actually not correct information. Local EDD offices handle unemployment claims, not disability claims. SDI claims are processed through centralized units, and calling local offices will only result in being redirected back to the main SDI number. Please be careful about spreading misinformation that might waste people's time.

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Any update on your situation? Were you able to get through to anyone? I'm curious because I'm about to file my claim next week for surgery and I'm getting nervous after reading all these stories...

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Oh wow, congratulations on finally getting through! That's such a relief to hear your claim is moving forward. It's absolutely ridiculous that something as minor as a one-day discrepancy can hold up benefits for over a month without any notification. Thank you for the heads up about making sure the last day worked matches exactly - I'll definitely coordinate with my HR department before I submit my claim to avoid this exact issue. So glad the Claimyr service worked for you!

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This is such great news! I'm so relieved you finally got it resolved. It's absolutely ridiculous that one day difference could hold up your entire claim for over a month with no notification. Thank you for sharing the Claimyr tip - I'm definitely going to keep that in mind if I run into issues with my upcoming surgery claim. Did they mention anything about why their system doesn't automatically flag these discrepancies or send notifications when there are issues?

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