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I'm really sorry you're dealing with this mess - EDD's lack of consistency between representatives is absolutely maddening! What you're describing with the offset from SDI to cover UI overpayment is unfortunately very common, but you definitely have options to fight it. From what I've seen in similar cases, your situation sounds like a strong candidate for an overpayment waiver since you have documentation (or at least verbal confirmation) that an EDD rep acknowledged it was their error. The key is acting fast - those DE 1446W forms have strict deadlines. One thing I'd add to the great advice already given: when you call about the temporary collection halt, try calling right when they open (8am) for the best chance of getting through quickly. Also, if you have any emails, letters, or even text confirmations from that period when you were transitioning from UI to SDI, gather all of that as supporting evidence for your waiver. The fact that they paid you for a week you didn't even certify for really strengthens your case that this was administrative error on their part. Don't let them intimidate you into just accepting this - you have legitimate grounds to challenge it. Keep us updated on how the waiver process goes!
Thank you for the tip about calling right at 8am - that's really smart! I hadn't thought about timing my calls strategically. I'm gathering all my documentation now and you're right that having them pay me for a week I didn't even certify really does make this seem like a clear administrative error. It's encouraging to hear that my case sounds strong for a waiver. I'll definitely keep everyone posted on how this goes - this community has been incredibly helpful and I know others are dealing with similar situations. Fingers crossed that EDD actually follows through on fixing their own mistake this time!
This is exactly the kind of nightmare situation that makes dealing with EDD so stressful! I'm a newcomer to this community but have been following similar cases, and I wanted to add a few thoughts based on what I've been learning. First, definitely document EVERYTHING from this point forward - dates, times, representative names, confirmation numbers, anything they tell you. It sounds like you're already dealing with the consequences of not having that initial conversation properly documented, so don't let that happen again. Second, I've seen people mention that when you submit the DE 1446W waiver form, you should also include a cover letter explaining the situation in detail. Don't just rely on the form fields - spell out the entire timeline, including the fact that you were explicitly told it was EDD's error and wouldn't be your responsibility. The offset from SDI to cover UI overpayments is unfortunately legal, but what's NOT okay is them going back on their word when a rep told you it was their mistake. That's exactly what the waiver process is designed to address. Stay strong and don't give up! From everything I've read here, your case sounds like it has merit. The system is broken but there are ways to fight back when you know your rights.
Welcome to the community and thanks for jumping in with such helpful advice! You're absolutely right about documenting everything going forward - I've already started a detailed log after reading everyone's responses here. The cover letter idea for the DE 1446W form is brilliant - I was just planning to fill out the form itself but explaining the full timeline in a separate letter makes so much sense. It's frustrating that we have to work so hard to fight their own documented mistakes, but I'm feeling much more confident about my case after hearing from everyone here. This community is amazing for sharing real experiences and practical tips that you just can't get from EDD's official resources!
Have you tried reaching out on social media? Sometimes tweeting at the official SDI account can get their attention.
I'm going through the exact same thing right now! My payment was supposed to come last Friday and still nothing. I've been checking my account obsessively. It's so stressful when you're depending on that money for basic expenses. I'm planning to try calling first thing Monday morning like someone suggested. Hang in there - hopefully we both get this sorted out soon! 💪
Just to update you on current timelines - I help people with disability claims regularly, and right now EDD is taking about 12-14 days to process pregnancy disability claims even when all forms are correctly submitted. This is longer than their usual 7-10 day window. Don't panic yet! Also, make sure you're ready to complete your continued certifications when they become available - that's another common delay point in the process.
Thank you for this update! I'll try to be patient for another week at least. For the continued certifications, will I get a notification when it's time to complete those? This is my first time filing for disability so I'm still learning how everything works.
Yes, you'll receive an email notification when it's time to certify. For pregnancy disability, you typically certify every two weeks. Make sure to complete these promptly as they become available - late certifications can cause payment delays. Also, if you plan to transition to Paid Family Leave after your recovery period, remember that's a separate application you'll need to file.
I'm going through this exact same situation right now! Filed my pregnancy disability claim at 36 weeks and have been stuck on "pending medical provider form" for 8 days. My OB's office insists they submitted everything but I'm starting to wonder if there was an issue with the submission. Reading through all these responses is really helpful - sounds like 2-3 weeks is pretty normal right now. I'm planning to call my doctor's office again tomorrow to double-check they have a confirmation number for the DE 2501 form submission. The waiting is so stressful when you're this close to your due date and counting on that income!
I'm dealing with almost the same timeline! Filed at 34 weeks and it's been about 2 weeks now. Based on what everyone's saying here, it sounds like we just need to hang in there a bit longer. The stress is real though - I keep checking the portal multiple times a day hoping something changes. Have you tried asking your doctor's office for any kind of confirmation number or receipt that shows they actually submitted the form? That might give you some peace of mind while we wait for EDD to get their act together.
Just wanted to jump in as someone who's been lurking here for a while - the persistence really does pay off! I finally got through last month after weeks of trying. The 8 AM strategy that @Javier Garcia mentioned is solid gold. Also, if you're getting the runaround from one rep, don't be afraid to politely end the call and try again with someone else. Sometimes you just get a better agent who actually knows what they're doing. Hang in there @Diego Mendoza - I know it's beyond frustrating but you'll get through eventually! 💪
Thanks for the encouragement @Sean Matthews! I'm definitely feeling the solidarity here - it's crazy how we all have to become phone system ninjas just to access basic services. Really appreciate everyone sharing their hard-won wisdom. Going to set my alarm for 7:55 AM tomorrow and give it another shot with all these tips. It's ridiculous that it takes a whole community effort to figure out how to reach our own government services, but at least we're all helping each other out! 🤝
Hey everyone! New member here but definitely not new to this frustrating experience 😤 I've been dealing with EDD disability for about 6 weeks now and it's been absolutely maddening. Reading through all your tips has been super helpful though - I had no idea about the 1-2-1 menu shortcut or the 8 AM strategy! I've been calling at random times like an amateur. Going to try the early morning approach tomorrow with multiple phones like @Carmen Ruiz suggested. It's honestly both comforting and depressing to see I'm not alone in this struggle. Thanks for creating such a supportive community where we can share our war stories and actual solutions! 🙏
Isabella Santos
I went through something very similar about 6 months ago - employer was struggling financially and stopped paying wages but wouldn't do official layoffs. I had to file for SDI due to a knee injury that required surgery. Here's what I learned: EDD absolutely accepts SDI claims even when you're technically still employed. The key is having proper medical documentation, which you already have. When I filed, I just explained my employment situation in the additional comments section and it didn't cause any issues. A few practical tips: - File your claim online if possible - it's faster than mailing - Keep detailed records of all communication with your doctor and employer - Don't worry too much about the partial payment checks - EDD will look at your base period wages anyway - Be prepared for the initial phone interview where they might ask about your employment status My claim was approved in about 2 weeks and I started receiving benefits shortly after. The medical certification from your doctor is really the most important part. Since you have a clear diagnosis and recovery timeline, you should be in good shape. Hope this helps and that your back heals quickly!
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Natasha Orlova
•This is really helpful, thank you! It's reassuring to hear from someone who went through almost the exact same situation. I was getting stressed about the employment status part, but it sounds like EDD is used to dealing with these kinds of complicated situations. I'll make sure to file online and include a clear explanation in the comments section. Did you end up having any issues with the phone interview, or was it pretty straightforward once you explained everything?
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GalaxyGuardian
I'm dealing with a similar situation right now! My employer has been having cash flow issues for the past two months and while they keep saying paychecks are "coming soon," I developed carpal tunnel syndrome that requires surgery. From what I've researched and been told by others, you're definitely on the right track with SDI rather than unemployment. The fact that your doctor has provided proper medical certification with specific diagnoses (herniated discs) and a clear recovery timeline is exactly what EDD needs to see. One thing I'd add - when you file your claim, there should be a section where you can explain your current work situation. Be completely honest about the non-payment issue but emphasize that your inability to work is due to your medical condition, not the employer's financial problems. Also, I'd recommend filing as soon as possible since there's that 7-day waiting period before benefits can start. Every day you delay is potentially money lost while you're dealing with medical expenses. Have you considered documenting the employer's failure to pay wages? That might be useful information to have on hand, even if it doesn't directly affect your SDI claim. Best of luck with your recovery!
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Ethan Clark
•Thanks for sharing your experience! It's really helpful to know I'm not alone in this weird situation. You're absolutely right about filing ASAP - I keep putting it off because I'm worried about making mistakes on the application, but the waiting period alone is a good reason to get it started. I actually haven't thought about documenting the non-payment issue, but that's smart advice. I should probably keep records of those partial payment stubs and any emails about when we might get paid, just in case. Good luck with your carpal tunnel surgery! That sounds really tough to deal with on top of employer payment issues. I hope your claim goes smoothly too.
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