SDI Impossible to Reach for a Week - Any Success Stories or Tips?

Ugh, I feel your pain! I've been trying to get through for TWO WEEKS now. It's like they've disappeared off the face of the earth or something. I've tried calling at different times, even super early in the morning, but no luck. This is ridiculous!

I actually found a way to get through! There's this service called Claimyr (claimyr.com) that calls for you, waits on hold, and then connects you when a real person picks up. It costs $20, but it worked for me. Here's a video about it: https://youtu.be/1X-mEsLtbmQ

Pro tip: Try calling exactly at 8:00 AM when they open. I managed to get through after a few tries doing this. You gotta be quick tho!

This is getting out of hand. We should all complain to our local representatives about this. Maybe if enough of us make noise, they'll actually do something to improve the system.

I've heard rumors that they're understaffed due to budget cuts. Anyone know if there's any truth to this? Might explain why it's so hard to get through lately.

Okay, let me break this down for everyone struggling to reach SDI. I've been dealing with them for years, and here's what I've learned: 1. Timing is key. Try calling right when they open (8 AM) or just before lunch (11:30 AM). These times often have shorter wait times. 2. Use the online portal as much as possible. Sometimes you can resolve issues without calling. 3. If you must call, be prepared. Have all your documents ready, know your claim number, and write down your questions beforehand. 4. Be persistent. If you can't get through one day, try again the next. It's frustrating, but sometimes it's just a numbers game. 5. Consider using a call-back service like Claimyr if you're really stuck. It costs money, but it might be worth it if you're losing work time trying to call. 6. If all else fails, reach out to your local assemblymember or state senator. They often have liaisons who can help with SDI issues. Remember, the system is overloaded right now, so patience is key. Good luck everyone!

Am I the only one who thinks its absolutely INSANE that we have to jump through all these hoops just to talk to someone about our benefits? This system is broken af 🤬