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I went through this exact same thing last year and I totally understand the stress! Here are a few things that helped me get through to someone: 1. Call the 1-800-480-3287 number right at 8am when they open - literally dial at 7:59am so you're ready 2. If you can't get through on the main line, try calling your local SDI office directly (you can find the number on the EDD website) 3. Keep a detailed record of all your submission dates and confirmation numbers - this helps when you finally do speak to someone 4. Make sure your doctor submitted the medical certification properly - that's often where delays happen Also, check if you qualify for any emergency assistance programs in your county while you wait. Some local organizations can help with utilities or food if you're struggling financially. Hang in there - I know it's incredibly frustrating but most claims do eventually get processed. The system is just overwhelmed. Sending you good vibes! 🤞
This is such helpful advice! I'm dealing with the same situation right now - been waiting almost 3 weeks for my SDI approval. The tip about calling right at 8am is brilliant, I never thought to time it that precisely. And you're absolutely right about keeping detailed records - I wish I had started doing that from day one. Thank you for taking the time to write such a thorough response, it gives me hope that there's light at the end of this tunnel! 🙏
I'm going through this exact same nightmare right now - 3 weeks and counting! The financial stress is real when you're already dealing with health issues. I've tried calling dozens of times but can never get through. Reading through these comments, it sounds like persistence is key, even though it shouldn't have to be this hard. @Giovanni Moretti your advice about calling right at 8am is something I'm definitely going to try tomorrow. It's so frustrating that we have to jump through all these hoops when we're already struggling. Has anyone had luck with the online chat feature, or is calling really the only way to get real answers?
Hey Javier! I went through this exact same situation about 6 months ago when I returned from my disability leave. You'll definitely get paid through September 28th (the day before your return date). The system is designed to pay you for every day you're certified as disabled, right up until you go back to work. A couple of things that might help with your budgeting: - Your final payment will be prorated based on how many days you're claiming in that final certification period - The payment might take 1-2 extra days to process since it's a partial certification - Make absolutely sure you DON'T certify for September 29th or any days after - that would create an overpayment situation I'd also recommend taking screenshots of your final certification submission and keeping records of your doctor's return-to-work date documentation, just in case there are any questions later. The transition back to work is stressful enough without worrying about benefit payments! Congratulations on your recovery and return to work tomorrow! 🎉
Thanks Vincent! This is exactly the kind of detailed info I was hoping for. I really appreciate you sharing your experience from 6 months ago - it's reassuring to hear from someone who went through the same thing recently. Taking screenshots of the final certification is a smart idea, I wouldn't have thought of that. And you're absolutely right about not certifying for the 29th - I'll be extra careful about that since I've seen horror stories about overpayment notices. Thanks for the congratulations too! I'm nervous but excited to get back to work after being out since July.
Just wanted to chime in as someone who recently went through this process! You'll definitely get paid through September 28th - EDD SDI pays you for every day you're certified disabled up until your return-to-work date. A few things that helped me when I was in your exact situation: - Set up text alerts in your EDD account so you know immediately when your final payment is processed - Your final payment will be calculated as your daily benefit rate times the number of days you're claiming in that final period - Don't stress if the final payment takes an extra day or two - partial certifications sometimes process a bit slower than full weeks The transition back to work after being on disability for months can feel overwhelming, but you've got this! Make sure you have all your paperwork saved and don't hesitate to reach out to EDD if anything seems off with your final payment. Best of luck tomorrow! 💪
Pro tip: if you're having trouble getting through on the phone, try calling right when they open in the morning. I usually have better luck then.
I'm going through something similar right now! When you say they need more information, did they specify what kind of documents they're looking for? Sometimes they want updated medical records or a new doctor's statement even if you think you already provided everything. Also, have you checked if there's a specific deadline mentioned in the notice? EDD is notorious for having tight deadlines that aren't always obvious. Don't lose hope - I know it's super stressful but you'll get through this! 💪
This is super helpful advice! I'm dealing with a similar situation and didn't realize they might want updated medical records even after I already submitted them. @LilMama23 - definitely check if there's a deadline in your notice like Ava mentioned. I almost missed mine because it was buried in all the legal text. Also, if you have a case worker assigned to your claim, try reaching out to them directly - sometimes they can tell you exactly what's missing faster than going through the general phone line.
That's such great news! Thanks for updating us with what actually worked. This is really helpful information for others who might face the same situation. It's frustrating that the notices aren't clearer about the ADA accommodation options, but at least now we know the process. Hope your recovery goes smoothly and you get your benefits sorted out without any more delays!
This is such valuable information! I'm bookmarking this thread because I'm sure others in our situation will need this exact step-by-step process. It's really frustrating that the initial notices don't mention ADA accommodations at all - seems like they're designed to make people give up. So glad you got it resolved and thanks for sharing what actually worked!
This thread is incredibly helpful! As someone who works with disabled individuals navigating government benefits, I see this exact situation way too often. The fact that EDD doesn't clearly communicate the ADA accommodation options on their notices is a real problem - it forces people who are already dealing with medical issues to jump through unnecessary hoops. For anyone else reading this, here are a few additional tips: 1) Always ask for confirmation numbers when you speak with reps about accommodations, 2) Keep detailed notes of who you spoke with and when, and 3) If possible, have someone help you with the calls since being on pain medication or dealing with medical stress can make it hard to advocate for yourself effectively. Really glad this worked out for you, Zoe! Your persistence and the community's help here probably saved others from going through the same struggle.
Zoe Kyriakidou
This exact same thing happened to me about 6 months ago! EDD sent me a notice saying my doctor wasn't licensed and that I owed back $3,000 in "overpayments." I was absolutely panicking because my doctor has been practicing for over 20 years and obviously has a valid license. What ended up happening was that EDD's system had somehow pulled an old, expired license number instead of his current one. It took me about 6 weeks to get it sorted out, but here's what worked for me: 1. I got a certified letter from my doctor's office with his current license info 2. I also got the official verification from the Medical Board like someone else mentioned (totally worth the fee) 3. I filed the appeal within the 30-day window - super important! 4. I kept calling EDD every few days to check status The most frustrating part was that even after I submitted all the proof, it took them forever to actually process it and restart my payments. But they did eventually fix it AND they paid me all the back benefits I was owed during the time it was suspended. Don't let them intimidate you with the "overpayment" stuff - if your doctor is legitimately licensed (which it sounds like they are), you're entitled to those benefits. Just stay persistent and document everything!
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Khalil Urso
•This is so reassuring to hear! The "overpayment" notice is what really freaked me out - I was worried they'd make me pay back thousands even though this is clearly their mistake. It's good to know that you got all your back benefits once it was sorted out. Six weeks is still way too long for what should be a simple database correction, but at least there's light at the end of the tunnel. I'm definitely going to follow your steps and get that Medical Board verification. Thanks for sharing your experience - it really helps to know I'm not alone in dealing with this bureaucratic nightmare!
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QuantumQuasar
Hey Megan, I'm so sorry you're dealing with this! I just went through something almost identical a few months back. EDD flagged my doctor as "unlicensed" when she's been treating me for years and is obviously still practicing. It turned out they had some old database info that hadn't been updated properly. Here's what I learned from my experience: definitely get that official verification from the California Medical Board that others mentioned - it carries way more weight than just a letter from your doctor's office. Also, when you file your appeal, be super specific about the error and include exact dates. I found that being really detailed in my documentation helped move things along faster. The overpayment notice is scary, but don't panic! If your doctor is legitimately licensed (which it sounds like they absolutely are), you're not actually going to owe that money back. EDD will restore your benefits once they fix their mistake. One more tip - if you can, try to get through to someone at EDD who can put a note on your file explaining that this is a licensing database error, not a fraud case. That seemed to help prevent further complications in my situation. Hang in there - this bureaucratic mess is totally fixable, it just takes patience and persistence! 💪
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