Hey Emma! I just went through this exact same situation a few weeks ago and finally got it resolved. For the E324 error, try these steps in order: 1) Use a completely different device (like your phone instead of computer), 2) Make sure you're entering your name EXACTLY as it appears on your most recent tax return - not your Social Security card, but your tax return (this was my issue!), 3) Try registering during off-peak hours like 2-3 AM when their servers aren't overloaded. For the lost form, call the SDI line at 1-800-480-3287 right at 8:00 AM sharp and ask them to flag your case as "urgent replacement needed" - use those exact words. They have a special process for lost mail situations. Also, when you do get someone on the phone, ask them to add a note to your file about the E324 error so the next person you talk to has context. I know it's frustrating but don't give up - you're closer than you think! 💪

I'm dealing with a similar E324 error right now and this thread has been a lifesaver! I've tried the basic troubleshooting but hadn't thought about using a different device or checking the tax return vs Social Security card name difference. That's such a specific detail that could totally be the issue. Emma, based on everyone's advice here, it sounds like the multi-pronged approach is key - try the technical fixes (different browser, incognito mode, different device) while also pursuing the phone/fax/certified mail routes simultaneously. The fact that multiple people have actually resolved the E324 error gives me hope that there IS a solution, it's just a matter of finding the right combination of steps. Thanks to everyone sharing their experiences - this is way more helpful than any official EDD guidance I've found!

@Melissa Lin - I had the exact same E318 error when my license was expired! The system definitely checks license validity as part of their identity verification process. Here's what worked for me: I called the DMV and got a temporary license number/confirmation that I could use while waiting for my physical card. You can also try using your renewal confirmation receipt number in place of the new license number. If that doesn't work, you might need to wait for the physical card to arrive. In the meantime, try calling SDI directly and explaining the situation - sometimes they can manually verify your identity and help you complete the registration over the phone. Good luck!

@Melissa Lin I actually went through something very similar recently! The E318 error is almost certainly related to your expired license. The SDI system does real-time verification with DMV records, so when your license shows as expired in their database, it triggers that error even if you've already renewed it. A few things that might help while you wait for your new card: - Check if your DMV renewal receipt has a temporary license number you can try using - Some people have had luck using their old license number but updating the expiration date to match their renewal - You could also try registering with a different form of ID if you have one (passport, state ID, etc.) The frustrating part is that it can take a few days for the DMV and SDI systems to sync up even after you get your new card. I ended up having to wait about a week after getting my renewed license before the error cleared up. Hang in there - you're definitely not alone in this struggle!

word of advice: dont bother with the online chat support. I wasted 2 hours yesterday and got nowhere. Calling is your best bet

I had the exact same problem with the Money Network app last month! The app kept crashing every time I tried to check my balance or transfer money. I called the EDD customer service line and asked to switch to paper checks - it was honestly one of the best decisions I made. The representative was actually pretty helpful once I got through. Just make sure you have your account info ready when you call, and like others mentioned, be prepared for a long wait time. The switch took about 10 business days for me, and now I don't have to deal with that buggy app anymore. Hope this helps!

I understand how difficult dealing with EDD can be. One thing that worked for me was using Claimyr to reach an EDD representative. While it's a paid service, it significantly reduced my wait times. However, it's always good to weigh the benefits against the costs and consider if it's worth the expenditure in your situation. Claimyr does offer a solution, but it is important to verify the legitimacy of third-party services and read user reviews. Also, relying solely on them might not be sustainable for everyone. Keep your official communications documented and consider additional routes like contacting local government representatives for assistance. Stay persistent and good luck!

I'm going through something similar right now and it's absolutely maddening! What I've learned is to always ask for confirmation numbers or reference numbers whenever you talk to someone on the phone. Also, try to get the rep's name and ID number if possible. When there are discrepancies, I've found it helps to specifically mention "according to my records from [date] with representative [name], you told me X, but now I'm hearing Y - can you help me understand why there's a difference?" Sometimes this approach gets them to actually look deeper into your file instead of just giving you a generic response. Hang in there - the squeaky wheel gets the grease with EDD!

Pro tip: Set a reminder for yourself a few weeks before your benefit year is set to end. That way you can start preparing to either find work or file a new claim if needed. Don't wait until the last minute!

Anyone else notice that the rules seem to change every other week? I swear I need a law degree just to understand whats going on with my claim sometimes lol