California Disability

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  • Connect you to a human agent at the EDD
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the EDD drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

This is such a helpful thread! I'm currently going through something similar - been waiting almost 8 weeks for my SDI claim and just found out there's some "additional documentation" needed that nobody bothered to explain clearly. Reading everyone's experiences makes me feel less crazy for being so frustrated with this process. The fact that @Dominique Adams accidentally got better help at the WRONG building than most of us get through official channels just shows how broken the system is! I'm definitely going to try calling around to see if any local offices will accept forms in person like @Gael Robinson suggested. At this point I'm willing to drive anywhere if it means avoiding their mail processing black hole. Has anyone had luck getting through to EDD recently using their main phone line? I've been trying the 1-800 number for days but can never get past the automated system. Might have to look into that Claimyr service @Payton Black mentioned if I keep striking out. Thanks for sharing all these tips - this community is honestly more helpful than any official EDD resource I've found!

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@Faith Kingston I feel your pain! 8 weeks is absolutely ridiculous for what should be a straightforward process. I m'still pretty new to navigating all this EDD chaos myself, but from reading through this thread it seems like persistence is key - even if it means getting creative like Dominique did by accidentally finding help at the wrong building! The phone system is definitely a nightmare. I ve'had better luck calling right when they open at 8am, but even then it s'hit or miss. That Claimyr service does sound intriguing if the regular channels keep failing us. It s'honestly both comforting and depressing to see how many of us are dealing with the exact same runaround. At least we can help each other figure out workarounds since EDD clearly isn t'going to make this easy! Hope you get some movement on your claim soon - keep us posted on what works for you!

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Just wanted to jump in here as someone who's been lurking on this subreddit for a while but finally created an account because this thread hit so close to home! I'm currently 4 weeks into waiting for my SDI claim and this is giving me major anxiety about what's coming next. @Dominique Adams - your story about accidentally getting help at the wrong building is both hilarious and infuriating at the same time! The fact that a random county receptionist was more helpful than the actual EDD system says everything about how broken this process is. Reading through all these experiences, it sounds like I should probably start mentally preparing for this supplemental form situation. @Louisa Ramirez thank you for breaking down the DE 2525XX form details - I'm saving this info for when (not if) I inevitably run into this same issue. The tip about hand-delivering forms instead of mailing them is brilliant! I'm definitely going to research which offices near me might accept that. At this point I'd drive 2 hours if it meant avoiding weeks of mail processing delays. Has anyone else noticed if the processing times have gotten worse this year? I keep seeing people mention the "new claim system updates in 2025" - wondering if that's causing extra delays for everyone or if it's always been this chaotic!

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I've been in a similar situation and it's so frustrating! One thing that really helped me was being super proactive with both sides. When I called my doctor's office, I specifically asked them to walk me through what information they need from me to complete the form properly, and I also asked for the name of the person who would be handling it so I could follow up directly with them. For EDD, I found that calling first thing in the morning (like right at 8 AM when they open) gave me the best chance of getting through. Also, make sure to ask EDD for a specific timeline on when they expect to process the new form once it's received - having that info helped me know when to follow up. The whole process took me about 3 weeks total, but staying on top of both ends really made the difference. Don't give up - you'll get through this! 💪

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This is exactly the kind of step-by-step approach I needed to hear! I love how you got specific about asking for the person's name who would handle it - that's such a smart way to cut through the bureaucracy. The 8 AM calling tip is gold too, I've been trying random times throughout the day with no luck. Having a timeline from EDD is brilliant because then you know if they're actually processing it or if it got lost in the system again. Three weeks sounds totally reasonable compared to the months some people wait. Thanks for the encouragement and the detailed game plan! 🙏

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I'm going through this exact same situation right now and it's such a headache! Reading through all these responses is actually really helpful though. I think the key takeaway is that you really have to be your own advocate and stay on top of everyone involved. I'm definitely going to try that early morning calling strategy and see if my doctor's office has someone who specializes in disability paperwork. It's wild that we have to become experts in navigating this system just to get the help we need, but it sounds like persistence really does pay off. Thanks to everyone for sharing their experiences - it's reassuring to know I'm not the only one dealing with this mess!

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You're absolutely right that we shouldn't have to become experts in navigating this system! It's frustrating but you're taking all the right steps. One thing I'd add is to keep a detailed log of every call you make - date, time, who you spoke with, and what they said. It's saved me so many times when different people give conflicting information. Also, don't be afraid to ask for supervisor or case manager names if you're not getting helpful responses. Sometimes escalating within the system can move things along faster. You've got this! 🌟

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Hey OP, make sure you change ALL your passwords, especially your email. These hackers often get access to multiple accounts. Enable two-factor authentication wherever you can too!

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This is exactly why I always recommend setting up direct deposit from day one instead of using those prepaid cards. They're such easy targets for scammers. Sorry this happened to you OP! Make sure you keep copies of everything - the dispute form, any emails, records of phone calls. The more documentation you have, the better. Also, if you haven't already, check if your bank offers any fraud protection services. Some will reimburse you for losses while disputes are pending. Hope you get your money back soon! 🤞

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This is such solid advice! I wish I had known about the risks with these prepaid cards earlier. I'm definitely switching to direct deposit now. Quick question though - do you know if there's a way to expedite the direct deposit setup? I'm worried about missing my next payment while this mess gets sorted out.

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@Ana Rusula Unfortunately there s'no way to expedite the direct deposit setup - it typically takes 3-5 business days to process once you submit the info. But here s'what you can do: call EDD right away and let them know about your situation. They can sometimes issue a paper check for your next payment while the direct deposit gets set up. Just make sure you have your dispute case number ready when you call. Also, if you re'close to your certification deadline, don t'wait - certify as usual even if the payment method is still being sorted out. Better to have the payment pending than to miss the window entirely!

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I went through the exact same thing last year with my maternity disability! Got my first payment and it was like $200 less than expected - I was SO stressed because I had bills due too. Turns out EDD had automatically enrolled me in tax withholding even though I didn't remember selecting it, plus they deducted for some overlap with my last work paycheck. What really helped me was calling my bank (BofA) and asking them to show me the exact deposit details - sometimes they can see more info about deductions than what shows up in your EDD account right away. Also, if you're really tight on rent money, some utility companies and even landlords have started offering payment plans specifically for people dealing with EDD payment issues since it's become so common. The good news is once you get the tax withholding sorted out (which you already did!), your future payments should be much more predictable. Just keep an eye on that overlap issue - if your employer pays you for any days that EDD also covers, that can cause problems down the road.

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Thanks for mentioning the bank tip! I never thought to call BofA directly about the deposit details - that's really smart. I'm definitely going to keep a closer eye on any overlap issues since multiple people have mentioned how that can cause problems later. It's honestly crazy how many little things can affect these payments that they don't explain clearly upfront. At least now I know what to watch out for and feel way less panicked about the whole situation. Really appreciate everyone sharing their experiences here!

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I had a similar scare a few months ago during my disability leave for wrist surgery! My payment was about $300 short and I immediately thought something was wrong with my claim. After reading through all these responses, I'm so glad I'm not the only one who panicked over this! One thing I learned that might help others - if you're still confused after checking SDI Online, you can also look at your DE 2515 form (the one they mailed when your claim was approved). It usually lists your gross weekly benefit amount, so you can compare that to what you actually received and figure out what got deducted. Also, for anyone dealing with rent stress because of partial payments - I found out that some local assistance programs specifically help with housing costs when people are dealing with disability benefit delays or reductions. Your county's social services department might have emergency rental assistance available. Worth looking into if you're in a tight spot financially while sorting out the EDD payment issues! Hope everyone gets their payment amounts figured out soon. This system really needs better communication about deductions upfront!

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This is so helpful! I totally forgot about the DE 2515 form - I have it somewhere in my pile of EDD paperwork. That's a great way to double-check the numbers. And thank you for mentioning the emergency rental assistance programs! I had no idea that was even a thing. I'm going to look into what my county offers just in case I run into this issue again. It's really reassuring to know there are other resources available when EDD payments get confusing. You're absolutely right that they need better communication about deductions - it shouldn't take a whole community forum to figure out why our payments are different than expected!

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Ugh, EDD and their never-ending issues. 🙄 Hang in there, OP. We're all in the same sinking boat.

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I had the same issue a few months ago! Turns out my form got lost in the mail. Here's what worked for me: I logged into my EDD online account and found there was actually a digital version of the continued benefits form available under "Forms" section. I was able to submit it electronically and got my payments back on track within a week. Definitely check your online portal first before going through the hassle of calling - might save you a lot of time and frustration!

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