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I'm going through the exact same thing right now! Filed 3 weeks ago and my account shows the benefit amount but no payments yet. It's so stressful when you're counting on this money. I've been trying to call but can't get through - the phone system just hangs up on me after being on hold forever. Has anyone had luck with the online messaging system? I'm wondering if that might be faster than trying to call.
I've been in your exact situation! The online messaging system is definitely worth trying - it took about 4-5 days for them to respond to me, but at least you get a paper trail. When you message them, be super specific about your claim date, what documents you've submitted, and that your account shows the benefit amount but no payments. Also mention it's been 3 weeks - they seem to prioritize cases that have been waiting longer. Don't give up on calling either though - try right at 8am when they open, that seems to be the best time to actually get through!
I'm dealing with something similar - filed my SDI claim about 2.5 weeks ago and it's been radio silence since then. My online account shows the weekly benefit amount I'm supposed to get, but no actual payments have come through yet. It's really nerve-wracking because I'm relying on this to cover my basic expenses while I'm unable to work. I've tried calling multiple times but either get disconnected or the hold times are just impossible. Has anyone had better luck with specific times of day for calling? I'm also thinking about trying the online contact form, but I'm not sure how long their response times are for that. Really hoping we both get some movement on our claims soon! 🤞
I went through something similar about 6 months ago. Here's what worked for me: I logged into my SDI Online account and looked under "Forms" or "Documents" - sometimes the continued claim certification shows up there even if you don't get an email notification. Also, try clearing your browser cache and logging back in. The EDD website is notoriously glitchy and sometimes forms don't load properly. If that doesn't work, you can also try accessing your account from a different device or browser. The form is usually available 2 weeks before your current certification period expires. Hope this helps!
This is really helpful! I just tried clearing my cache and logging back in - still no luck with the form showing up. But I didn't know about the 2-week thing, so maybe it's just not available yet? When you say "Forms" section, is that under the main dashboard or somewhere else? I'm still pretty new to navigating the SDI website.
I'm dealing with something similar right now! My payments stopped last week and I've been panicking. Reading through all these responses is actually really reassuring - sounds like this is unfortunately pretty common with EDD. I'm going to try some of the suggestions here, especially checking my contact info and looking more carefully through my account for the form. Thanks everyone for sharing your experiences, it really helps to know we're not alone in this mess! 🙏
This is such valuable information for anyone dealing with work attempts during disability recovery! I'm currently on SDI for a shoulder injury and have been hesitant to try going back to work because I was worried about losing my benefits if I couldn't handle it. Knowing about the 90-day recurrence window and the 15-day rule for avoiding another waiting period really changes my perspective. It sounds like EDD actually encourages these trial work attempts, which makes sense from a policy standpoint. Thanks Sean for sharing your experience and everyone else for the detailed explanations - this thread should be bookmarked for future reference!
I completely agree about bookmarking this thread! As someone new to navigating the SDI system, reading through everyone's experiences and the detailed breakdown of forms and timelines has been incredibly educational. It's reassuring to know that EDD has these safety nets in place for people who want to attempt returning to work but might not be fully ready. The specific details about the 90-day window, 15-day rule, and correct forms (DE 2525XX and DE 2501A) are exactly the kind of practical information that's hard to find elsewhere. This community is such a great resource for understanding these complex processes!
As someone who's been through multiple SDI periods for different conditions, I want to emphasize how important it is to document everything during your work attempt. Keep records of your work dates, any symptoms you experienced, and communications with your employer about your limitations. This documentation can be really helpful if there are any questions about your recurrence claim. Also, don't feel guilty about needing to go back on disability - these work attempts are actually encouraged by the system because they help determine your true work capacity. Your health comes first, and it sounds like you made the right decision to listen to your body and your doctor's advice. Best of luck with getting your benefits reactivated!
This is such excellent advice about documentation! I wish I had known this when I first went on SDI. You're absolutely right about not feeling guilty - I've been struggling with that exact feeling, wondering if I gave up too quickly. But you're right that these work attempts help everyone understand what's realistic. The documentation tip is especially helpful since I didn't keep detailed records during my 2 weeks back at work. I'll definitely remember this for any future situations. Thanks for the perspective and encouragement!
Ive been in the same boat. Its a total nightmare. I finally got through after weeks of trying. Don't give up!
I've been through this exact same situation! For the ID.me email issue, try contacting their customer support directly through their help center - they can manually verify your identity and help you regain access or create a new account even if you can't access your old email. Also, since you haven't gotten SDI checks since August, you might be eligible for back payments once you get this sorted out. In the meantime, try calling EDD's SDI line (1-800-480-3287) early in the morning - around 8 AM seems to be the sweet spot. Document everything and keep trying - I know it's exhausting but you'll get through this! 💪
Miguel Diaz
I'm in almost the exact same situation - mailed my medical form about 10 days ago and still stuck on "pending" status. Reading through all these comments has been both helpful and eye-opening about how broken the EDD system really is! 😤 Based on everyone's advice here, I'm going to try: - Faxing a backup copy to 1-855-327-7057 (thanks for sharing that number!) - Calling right at 8:00 AM sharp tomorrow - Following up through their online messaging system - Documenting everything in case I need to escalate It's ridiculous that we have to become EDD experts just to get basic updates on our own disability claims. But at least we're not alone in this nightmare! Thanks everyone for sharing your experiences and tips - it really helps to know there are others fighting the same battle. Hopefully we'll all see some movement soon! 🤞
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Chloe Taylor
•Same here! Just hit the 11-day mark and feeling anxious about it. Your plan sounds solid - I think hitting them from multiple angles is the way to go. I'm also going to try the early morning calling strategy since several people mentioned that works better. It's frustrating that we have to become EDD navigation experts just to get basic information, but this community has been so helpful! Let me know how the fax backup works out for you. We've got this! 💪
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Javier Torres
I'm in a very similar situation - just mailed my medical form about a week ago and already getting anxious about the pending status! Reading through everyone's experiences here has been really eye-opening. It sounds like 2-3 weeks is unfortunately the norm, which is frustrating but at least helps set expectations. I'm planning to take a multi-pronged approach based on all the great advice in this thread: - Fax a backup copy to 1-855-327-7057 (definitely saving that number!) - Try the 8:00 AM sharp calling strategy that several people mentioned - Send a message through the online portal asking for a status update - Start documenting every interaction with dates and reference numbers It's honestly ridiculous that we have to become EDD detectives just to get basic information about our own claims, but this community has been incredibly helpful! Thanks everyone for sharing your experiences and tips - it really helps to know we're not dealing with this broken system alone. Fingers crossed we all see some movement on our claims soon! 🙏
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