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I had a somewhat similar situation but with paid family leave (PFL), not disability. I had an overpayment from UI and they did take 25% of each PFL payment. I wish I'd known about requesting a reduction because that really hurt my finances while I was caring for my mom. Make sure you get your hardship request in early!
I'm sorry that happened with your PFL claim. I'll definitely make the hardship request right away. Did they automatically start taking the 25% from your first payment, or did it start later?
Just wanted to add my experience to help - I had SDI for 6 months last year while recovering from surgery and had an outstanding UI overpayment of about $3,200. EDD automatically started taking 25% from each disability payment without any notice. However, when I called and explained that I was the sole income for my household and couldn't afford rent with the reduced payments, they lowered it to 15%. The key is to call as soon as you notice the deduction and be very specific about your monthly expenses vs income. Also, keep detailed records of all your conversations with EDD including dates, times, and representative names. The whole process took about 2 weeks to get resolved but it made a huge difference in my ability to cover basic expenses during recovery.
This is really helpful, thank you for sharing such detailed information! I'm glad you were able to get it reduced to 15%. When you called to request the reduction, did you have to provide any documentation of your expenses or was it just based on what you told them over the phone? I want to be prepared with everything I might need when I make that call.
@Mei-Ling Chen That s'really encouraging to hear you got it reduced! I m'curious - did the 15% reduction stay in place for your entire 6 months of disability, or did they reassess it at some point? Also, when you went back to work, did they automatically resume the original payment plan amount or did the reduced rate carry over? I want to understand what to expect long-term if I m'able to get a reduction approved.
am i the only 1 who thinks its crazy we gotta jump thru all these hoops just to access our own accounts? 🤡 system is broken af
I went through something similar when my daughter was born. Here's what worked for me: First, try the "Forgot Username" option on the EDD site - sometimes that works better than password recovery. If that fails, call the technical support line (not the regular claims line) at 1-833-978-2511. They specifically handle account access issues. Also, make sure you're using the same browser and clearing your cache first. The system is super finicky about that stuff. Hang in there - PFL is worth the hassle once you get it sorted! 💪
lmao welcome to the wonderful world of bureaucracy 🤡 where nothing makes sense and the rules are made up. Good luck, you're gonna need it!
I went through something similar last year and it was such a headache! The key thing that helped me was getting everything in writing. When I called EDD, they told me it was a workers' comp issue, so I immediately emailed my HR department asking for clarification about my work-related injury claim status. Turns out my employer hadn't even filed the workers' comp paperwork yet! 🤦♀️ That "state disability offset" on your paystub is probably your employer reducing your regular pay because they expect you to receive disability benefits elsewhere. But if no one has actually processed your claim properly, you're stuck in limbo getting neither your full pay nor the disability benefits. My advice: Email both your HR department AND follow up with EDD in writing. Give them a deadline to respond (like 5 business days) and escalate if they don't. You shouldn't have to choose between eating and getting proper medical care while they figure out their paperwork!
This is super helpful advice! The part about the employer not filing the workers' comp paperwork yet is eye-opening - I wonder if that's what's happening in my case too. I definitely need to get everything in writing like you said. Did you end up getting backpay for the time when your employer was reducing your pay but you weren't getting any benefits?
Yes, I did get backpay eventually! It took about 6 weeks after everything got sorted out, but they backdated it to when my employer first started the offset deduction. The tricky part was proving exactly when I should have started receiving benefits vs when the pay reduction began. Keep all your paystubs showing those deductions - they'll be crucial evidence if you need to fight for backpay later. Also document any medical appointments or days you couldn't work because of your condition. The paper trail saved me!
I'm going through something similar right now - submitted all my docs in person at the local office and still got hit with a disqualification. It's incredibly frustrating when you feel like you've done everything right. From what I've learned lurking in this community, the appeal process seems to be a waiting game but people do get through it. Make sure you keep detailed records of every interaction and document you've submitted. The system might be broken, but don't give up - you paid into this and you deserve those benefits. Hang in there! 🙏
Thanks for sharing your experience, Sean! It's somehow reassuring to know I'm not the only one dealing with this mess right now. You're absolutely right about keeping detailed records - I'm starting to realize that documentation is everything with EDD. It's crazy that we have to fight this hard just to get benefits we've paid into, but I appreciate the encouragement. Hope your situation gets resolved soon too! 🤞
I've been following this thread and wanted to share something that helped me during my SDI identity verification nightmare. After getting my initial disqualification, I realized that the EDD often doesn't properly link documents submitted in-person to your case file - it's like their internal systems don't talk to each other properly. When I wrote my appeal letter, I included a sworn declaration (you can find templates online) stating exactly when, where, and to whom I submitted my documents, plus I attached new copies of everything again. I also requested my case file through a FOIA request to see what they actually had on record - turns out they were "missing" half my docs. The whole process took about 10 weeks total, but the appeal was successful. Don't lose hope - their system is broken but appeals do work if you're thorough and persistent! 🙏
This is incredibly helpful information! The part about EDD's internal systems not talking to each other makes so much sense - no wonder they keep "losing" documents. I hadn't thought about doing a FOIA request to see what's actually in my case file, but that's brilliant. It would definitely help to know exactly what they have vs what I submitted. The sworn declaration idea is also great - having an official statement about when and where I submitted everything could really strengthen my appeal. Thanks for sharing your experience and the timeline - 10 weeks feels manageable when you know there's light at the end of the tunnel! 🙏
Debra Bai
Just went through this process myself last month! One thing I wish someone had told me earlier - if you're close to your current benefit end date, you can actually submit the extension request up to 30 days before it expires. Don't wait until the last minute like I did! Also, make sure to keep your doctor's original note for your records and only send copies to EDD. I learned this the hard way when they asked for additional documentation later. The whole process took about 2-3 weeks for me, so plan accordingly. Hope this helps and wishing you a smooth extension process! 🤞
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Hailey O'Leary
•This is such valuable advice! I had no idea you could submit 30 days early - that's a game changer. I'm definitely going to mark my calendar to submit well before my current benefits end. And keeping the original document makes so much sense, especially if they need additional info later. Thanks for sharing these practical tips from your experience! It really helps to hear from someone who just went through this process recently. 🙏
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Lena Schultz
One thing I'd recommend is also getting a backup copy of your doctor's note in case EDD needs clarification on anything. I had to go back to my doctor's office twice because EDD wanted more specific details about my limitations. Also, if you're working with a specialist, make sure they're aware of EDD's requirements - sometimes general practitioners aren't as familiar with the specific language EDD prefers. The whole process can feel overwhelming but once you get all the paperwork sorted, it's usually pretty straightforward. Hang in there!
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