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Yo tuve éxito enviando un mensaje a través del portal en línea del EDD. Me respondieron en 3 días y resolvieron mi problema. ¿Has intentado eso?
No sabía que eso era una opción! Voy a intentarlo ahora mismo. Gracias por el tip!
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Chicos, se que es frustrante pero tengan paciencia. Yo esperé 6 semanas pero al final recibí todo mi dinero, incluyendo los pagos atrasados. El sistema es lento pero funciona... eventualmente 🐌💰
bruh just keep both accounts and double dip on benefits 😈 (jk don't do this, it's fraud lol
lmao imagine thinking you could outsmart the government 🤣
6M
Not funny. People actually try this and end up in serious trouble.
6M
Have you tried contacting them through social media? Sometimes their Twitter support is more responsive than phone.
This! I got my issue resolved way faster through Twitter DMs
6M
Hot take: the whole system is designed to be confusing and difficult on purpose. They hope people will just give up. Don't let them win! 💪
Preach! 🙌 It's all about saving money for the state, nevermind the people who actually need help.
6M
Hey, former EDD employee here. The backlog is insane right now due to budget cuts and outdated systems. My advice: be polite but firm when you do get through. Ask for a supervisor if the first person can't help. And ALWAYS get a reference number for your call.
Is there any way to expedite the process? I'm about to lose my apartment because of these delays.
6M
Unfortunately, there's no official 'expedite' process. But if you're facing eviction, make sure to mention that. It can sometimes bump you up the priority list. Also, look into emergency rental assistance programs in your area.
6M
Does anyone know if theres a way to expedite the process? Im getting close to my due date and still havent heard back 😰
I've heard you can request expedited processing if you're within 2 weeks of your due date. Try asking about that when you call!
6M
omg thank you! ill def ask about that
6M
Just went through this whole ordeal. Here's my timeline for reference: - Applied: March 15 - First status check: April 1 (no update) - Second status check: April 15 (told it was 'in process') - Approval received: April 28 Hang in there, OP! The waiting game sucks, but it'll get sorted eventually.
Thanks for sharing your timeline! It helps to have a realistic expectation of how long this might take.
6M
OP, what was the exact date of your last payment? There might be a system-wide glitch affecting claims from that period.
Okay, here's what you need to do: 1. Call right when they open. Set multiple alarms if you have to. 2. If you can't get through, try their website. Look for a 'Contact Us' or 'Request Callback' option. 3. If that doesn't work, email them. Make the subject line urgent and explain your situation clearly. 4. Still no luck? Try reaching out on their social media. Sometimes they respond faster there. 5. As a last resort, see if you can postpone your doctor's appointment. Your health is important, but so is sorting this out. Remember, stay calm and be persistent. Good luck!
This is solid advice right here 💯
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Saving this for later. Thanks for the detailed breakdown!
6M
This whole system is rigged against us, I swear. They make it so complicated on purpose. Stay strong, OP. We're all in this leaky boat together. 🚣♀️
Preach! 🙌 It's like they're playing 4D chess and we're stuck with checkers
6M
Quick question - has anyone here successfully filed for an extension AFTER their initial claim expired? I'm worried they might deny it just because it's late...
I did! It was a headache, but they eventually approved it. Just be persistent and document everything!
6M
That's a relief to hear. Thanks for sharing your experience!
6M
Have you tried checking your spam folder? I know it sounds dumb, but sometimes EDD emails end up there and they might have sent you important info about your payment.
idk if this helps, but I had a similar issue and it turned out there was a flag on my account for potential fraud. Had to verify my identity again. Might be worth asking about that when you finally get through to someone.
Oh man, I hope that's not the case for me. How long did it take to resolve the fraud flag?
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It took about 3 weeks total. But once I got someone on the phone, they cleared it up pretty quick. Hang in there!
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Has anyone tried using the online portal? I heard they updated it recently.
Yeah, I tried it last week. It's marginally better, but still doesn't solve most issues. You end up needing to call anyway 🙄
6M
Pro tip: if you have a complex issue, try to get transferred to a tier 2 agent. They usually have more authority to actually solve problems.
Brooklyn Foley
Pro tip: If you're having trouble reaching someone by phone, try contacting them through social media. Some companies are more responsive there because it's public. Worth a shot! 🤷♂️
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Jay Lincoln
Anyone else notice that ever since COVID, it's gotten even harder to get these claims resolved? The backlog is insane. 😫
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Jessica Suarez
Omg yes! I thought it was just me. Everything seems to take 10x longer now. It's like they're using the pandemic as an excuse to drag their feet even more.
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Marcus Williams
Yep, it's a mess. I've heard some offices are still working remotely, which is slowing everything down. Gotta love bureaucracy! 🙄
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