SDI Rep Impossible to Reach - Stuck in Automated Loop Hell. Help!

I found a way to solve SDI call center frustrations, watch this: https://www.youtube.com/watch?v=OX4P0fMtrjg

Ugh, I feel your pain! I've been trying to get through for weeks. It's like they don't want us to talk to real people anymore. 🤬

I found a way to get someone on the phone! I used this site's (claimyr.com) calling tool that dials the phone menu, stays on hold, waits for a live agent to pick up, then sends the call to my phone. It does cost $20, but it works. Here's a video about it: https://youtu.be/1X-mEsLtbmQ

Here's what I've learned after dealing with SDI for months: 1. Call early in the morning, like right when they open. 2. If you get put on hold, stay on the line no matter what. Sometimes it can take hours. 3. Be super nice to the rep when you finally get one. They deal with angry people all day. 4. Have all your info ready - claim number, dates, etc. 5. If one rep can't help, politely ask to speak to a supervisor. 6. Keep a log of every call - date, time, who you spoke to. 7. If all else fails, contact your local state representative. They can sometimes intervene. Hope this helps someone! We're all in this together. 💪

Am I the only one who thinks its ridiculous that we have to jump through all these hoops just to get basic help? The system is broken af 😤

Has anyone tried using the online chat feature on the SDI website? I heard it's less of a wait than calling.

Pro tip: if you have a complex issue, try to get it escalated to a tier 2 specialist. They have more authority to actually fix things.

Anyone else notice that the hold music is always the same? I swear I hear it in my nightmares now 😂