SDI office closed today - can't reach anyone until Monday. Any tips?
Anyone else having trouble reaching SDI today? I tried calling but they're closed. Looks like I'll have to wait until Monday to get through. So frustrating when you need help and can't even talk to someone!
20 comments


Isabella Costa
Ugh, same here! I've been trying to get through for days. It's like they don't want us to actually use the benefits we're entitled to. 🙄
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Malik Jenkins
•Tell me about it! I've been calling every day for a week. It's ridiculous how hard they make it to get help.
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Freya Andersen
•Have you tried calling right when they open? I heard that's the best time to get through.
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Isabella Costa
•Yeah, I've tried that. Still no luck. It's like playing the lottery at this point. 😫
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Eduardo Silva
Pro tip: I found a way to actually get someone on the phone. I used this site's (claimyr.com) calling tool that dials the phone menu, stays on hold, waits for a live agent to pick up, then sends the call to my phone. It does cost $20, but it works. Here's a video about it: https://youtu.be/1X-mEsLtbmQ
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Leila Haddad
•Sounds too good to be true. Has anyone else tried this?
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Emma Johnson
•Is it really worth $20 tho? Seems kinda steep just to make a phone call.
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Eduardo Silva
•I get the skepticism, but for me it was totally worth it. Saved me hours of frustration and missed work time. Plus, I finally got my issue resolved!
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Ravi Patel
•How long did you have to wait after using the service?
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Eduardo Silva
•It took about 2 hours for them to get through, but I didn't have to do anything. Just got a call when an agent was ready. Way better than being stuck to my phone all day!
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Astrid Bergström
I swear the system is designed to be this frustrating on purpose. They probably hope people will just give up and not claim their benefits. 🤬
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PixelPrincess
Has anyone had any luck with the online portal? I've been trying to avoid calling altogether if possible.
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Omar Farouk
•The online portal is a joke. Half the time it's down for maintenance, and when it does work, it's so confusing to navigate. 🤦♂️
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Chloe Martin
•I actually managed to submit my claim online, but now I'm stuck in limbo waiting for a response. No idea if they even received it.
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Diego Fernández
Here's what I've learned after dealing with SDI for months: • Calling early in the morning (right at 8 AM) gives you the best chance of getting through • If you can't get through by phone, try faxing your documents. Yes, fax! It's old school but sometimes works • Keep a detailed log of all your attempts to contact them. This can be useful if you need to escalate your case • Check your spam folder regularly. Sometimes important emails from SDI end up there • If all else fails, contact your local state representative's office. They can sometimes intervene on your behalf Hope this helps someone! It's a frustrating process, but don't give up. You're entitled to these benefits!
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Anastasia Kuznetsov
•This is gold! 💯 Thanks for sharing your experience. Gonna try the fax thing tomorrow.
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Sean Fitzgerald
•Wait, people still use fax machines? 😂 But seriously, great tips. Appreciate you taking the time to write this out!
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Zara Khan
Anyone know if theyre open on holidays? I need to call next week but its a holiday
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MoonlightSonata
•Pretty sure they're closed on federal holidays. You might wanna check their website to be sure tho.
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Mateo Gonzalez
I'm in the same boat, OP. It's so frustrating when you're already dealing with health issues and then have to fight just to get the support you're entitled to. Hang in there! 💪
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