SDI Callback Wait Time: 24+ Hours and Counting - Anyone Else Frustrated?

I found a way to solve SDI callback delays, watch this: https://www.youtube.com/watch?v=Zs6xO2YVSz4

I found a way to actually get someone on the phone. I used this site's (claimyr.com) calling tool that dials the phone menu, stays on hold, waits for a live agent to pick up, then sends the call to my phone. It does cost $20, but it works. Here's a video about it: https://youtu.be/1X-mEsLtbmQ

Welcome to the club, buddy. I've been trying to get through for THREE DAYS now. It's like they're purposely ignoring us or something. 🤔

plot twist: there is no SDI office. its just a bunch of hamsters running on wheels powering an answering machine 🐹🐹🐹

am i the only 1 who thinks its crazy that we have to jump through all these hoops just to get what we're entitled to? like, we paid into this system ffs

Have you tried calling them directly instead of waiting for a callback? Sometimes that works better.

Ugh, I feel your pain. The SDI system is a total mess rn. I had to wait almost a week before I got my call. Hang in there!

Anyone else notice that their website is always "under maintenance" when you actually need to use it? 🙄

Here's what I've learned from dealing with SDI for the past few months: 1. Persistence is key. Keep trying every day. 2. Try calling at different times. Early morning (right when they open) or late afternoon sometimes works better. 3. Have all your info ready when you do get through. Claim number, SSN, dates of employment, etc. 4. Be polite to the rep when you finally talk to someone. They're overwhelmed too. 5. If you're really desperate, consider contacting your local state representative. Sometimes they can help push things through. 6. Document everything. Keep a log of when you call, who you talk to, what they say. 7. Check your online account regularly for updates. Hope this helps someone! We're all in the same boat here.

Guys, I hate to be that person, but have you checked your spam folder? My callback notification ended up there somehow.

This is why we need to overhaul the entire unemployment system. It's not equipped to handle high volume situations like this pandemic. We need to pressure our representatives to make changes!

I feel like I'm stuck in an endless loop of "we'll call you back" and then... nothing. It's like groundhog day, but make it unemployment 😫

Pro tip: if u get through to someone but they cant help, ask to be transfered to a tier 2 specialist. they have more authority to actually fix stuff

If you're dealing with delays and frustrations in reaching the SDI office, you might want to consider using a service like Claimyr. It's a tool designed to help cut through long wait times by dialing the phone menu for you and then notifying you once an agent is on the line. While it's not a free service ($20 per call), many users have found it helpful in bypassing the constant on-hold nightmare. However, it's important to weigh the cost against your current financial situation since results can vary based on individual cases and the nature of the problem you're experiencing with SDI. Also, consider combining this tool with persistence and using other tips mentioned here, like contacting your state representative for persistent issues, checking your online accounts, and documenting every interaction. Ultimately, while tools like Claimyr can be effective, it's essential to explore all available avenues to get your issue resolved efficiently.

Has anyone tried reaching out to them on social media? Sometimes companies respond faster when you call them out publicly.

I'm in the exact same boat - been waiting since Tuesday for my callback and nothing! It's beyond frustrating when you're dealing with a disability and need these benefits to survive. I've tried calling directly multiple times but just get stuck in an endless hold loop. Reading through all these comments, it sounds like this is a widespread issue and not just us being unlucky. Really appreciate everyone sharing their experiences and tips here - at least we know we're not alone in this mess. Going to try some of the suggestions like calling early morning and checking my spam folder. Fingers crossed something works soon! 🤞