California Disability

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Using Claimyr will:

  • Connect you to a human agent at the EDD
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the EDD drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

I'm dealing with something similar right now - had shoulder surgery in October and then needed emergency gallstone removal in December. What really helped me was getting my second surgeon to explicitly state on the DE 2501 that this was a "separate and unrelated medical condition requiring additional disability time beyond the original claim period." My claim specialist at EDD told me that exact wording helps their system process it correctly as a supplemental certification rather than just an extension. Also, don't forget to keep doing your bi-weekly certifications even during the transition - I almost missed one because I thought my claim was "on hold" but it's not, it just gets extended with new dates. The whole process took about 8 days from when my doctor submitted the form to when I saw the updated end date in my account. Hope this helps and wishing you a speedy recovery from both surgeries!

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That's incredibly helpful wording to use! I'm definitely going to ask my OB/GYN to include that exact phrase about it being a "separate and unrelated medical condition" on my DE 2501 form. It sounds like that specific language makes all the difference in how EDD processes it. And thank you for the reminder about continuing the bi-weekly certifications - I was wondering about that! I would have probably assumed the claim was paused or something. It's reassuring to hear your whole process only took 8 days. Fingers crossed mine goes as smoothly. Did you have any issues with the transition between your two different recovery periods, or did your benefits continue seamlessly once the supplemental certification was approved?

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Another thing to watch out for - make sure your OB/GYN dates the DE 2501 form correctly! My doctor accidentally put the wrong date on mine (used the date she filled it out instead of my actual surgery date) and EDD kicked it back for correction. Cost me an extra week of processing time. Also, if you're still having trouble reaching EDD by phone, try calling right when they open at 8am PST. I've had better luck getting through in that first hour before the lines get completely jammed. And definitely follow up if you don't see movement on your claim within 7-10 business days after submitting the supplemental form. Sometimes these get stuck and need a gentle nudge from a representative. The system works, but you have to stay on top of it!

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This is such good advice about the dating issue! I can totally see how that mistake could happen - doctors are so busy they probably just automatically put the current date without thinking about it. I'll make sure to double-check that my OB/GYN puts December 9th (my actual hysterectomy date) and not tomorrow's date when she fills out the form. The 8am calling tip is also really smart - I've been trying to call in the afternoons when I assume everyone else is probably calling too. I'll set an alarm and try first thing Monday morning if I need to follow up. Thanks for sharing your experience with the processing times too - it's helpful to know what's normal vs when I should be concerned and call to check on things!

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Anyone else feel like they're stuck in a kafka-esque nightmare dealing with EDD? It's like, the more you try to verify your identity, the less real you become 🤣🤡

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omg yes 😂 I'm starting to question my own existence at this point

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Wait, you guys are real? I thought this was all just a simulation... 👀

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I'm going through the exact same thing right now! Been stuck on the id.me verification for 3 days. One thing that helped me get a bit further was clearing my browser cache and cookies before trying again. Also, make sure you're not using any browser extensions that might interfere with the process (like ad blockers). Still haven't gotten through completely, but at least I'm making some progress now. We shouldn't have to jump through all these hoops, but unfortunately that's the reality we're dealing with. Hang in there! 🤞

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Mei Lin

Thanks for the browser tips! I'm new here but dealing with the same id.me nightmare. Going to try clearing my cache right now - never thought of that. It's crazy how we have to become tech support experts just to access our own benefits 🙄 Did you end up having to do the video call verification too, or were you able to get through with just the document uploads?

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Hey Yuki! Just wanted to add that I literally just finished reporting my wages about an hour ago. One thing that caught me off guard was that the system automatically logs you out after being idle for just 15 minutes, so make sure you have everything ready before you start! I had to re-enter everything twice because I got distracted looking for paperwork 🤦‍♀️ Also, if you get any kind of confirmation number at the end, screenshot it or write it down - it's super useful if you need to reference your submission later. You're gonna do great though, and everyone here has given you amazing advice!

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Oh wow, thank you for that heads up about the 15-minute timeout! That would have definitely caught me off guard too. I'm already picturing myself scrambling to find my pay stubs while the system logs me out 😅 Great tip about screenshotting the confirmation number - I'm definitely the type to forget to write it down and then panic later. Really appreciate you sharing your fresh experience, it helps so much to hear from someone who literally just went through it!

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Hey there! Just wanted to chime in as another newcomer who's still figuring this all out. I actually tried to report my wages for the first time last week and made the classic mistake of not having all my documents organized beforehand - ended up timing out like LordCommander mentioned! 😭 One thing I learned is to also check if your employer reported your wages correctly on their end, because sometimes there can be discrepancies. My friend had an issue where her employer's report didn't match what she submitted and it caused a whole mess. Also, if you're getting any kind of workers comp or disability payments, make sure you know how to report those too - the categories can be confusing at first. This thread has been so helpful though, I'm bookmarking it for future reference! Thanks everyone for sharing your experiences 🙏

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I went through this exact same situation last year! Made a stupid error on my recertification and was absolutely freaking out about missing payments. Here's what I learned: EDD actually has a pretty good system for handling these mistakes. I ended up using their online correction form (if you log into your account, look for "Report Changes" or something similar) and also called the next morning. Got through around 9:30 AM and the rep fixed everything in like 10 minutes. My payment was only delayed by 3 days total. The key is acting fast - don't wait around hoping it'll fix itself. Also, if you're having trouble getting through on the phone, try calling on a Tuesday or Wednesday, seems like Mondays and Fridays are the worst. You'll be fine, just stay on top of it!

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Thanks for sharing this! It's really reassuring to hear from someone who went through the exact same thing. I was definitely starting to panic, but hearing that your payment was only delayed by 3 days makes me feel so much better. I'll definitely try the online correction form first and then follow up with a call on Tuesday or Wednesday like you suggested. Really appreciate you taking the time to share the details of your experience - it helps a lot! 🙂

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Hey there! I totally understand the panic you're feeling right now - I've been in your shoes before. A couple months back I made an error on my recertification form and thought my world was ending lol. But honestly, EDD handles these mistakes way more often than you'd think. What saved me was calling early (like 8:15 AM) and being super polite to the rep. They were able to pull up my case, see the mistake, and fix it right there on the call. The whole thing took maybe 15 minutes once I got through. My payment ended up being delayed by just 2 days. Also pro tip - if you get disconnected while on hold (happened to me twice 😭), don't give up! Keep trying. The system is frustrating but the people on the other end genuinely want to help. You're going to be okay! ❤️

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Just want to echo what everyone else has said about keeping copies of everything and using tracking! I had to send identity verification docs for my SDI claim back in February and it was such a stressful process. One thing I'll add that saved me - when I called EDD to confirm the address (took forever to get through), the rep told me to write "IDENTITY VERIFICATION - URGENT" in big letters on the outside of the envelope. She said it helps route it to the right department faster since they get thousands of pieces of mail daily. Also, if you're really in a time crunch, some people have had success going to their local EDD office in person with copies of their documents. Not all offices handle SDI stuff, but it's worth calling ahead to ask if you're running out of time before the deadline. The whole system is frustrating but you're definitely not alone in this struggle! Hope your claim gets resolved quickly once they receive your docs.

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The "IDENTITY VERIFICATION - URGENT" tip is brilliant! I never would have thought to mark the envelope like that, but it makes total sense given how much mail they must process. And good point about checking if local EDD offices can help - I actually have one about 30 minutes from me, so I might call them tomorrow to see if that's an option as a backup plan. It's so reassuring to hear from people who've actually been through this process successfully. Thank you for sharing what worked for you!

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I just went through this exact same nightmare last month! The correct address for SDI identity verification is: Employment Development Department PO Box 997401 Sacramento, CA 94250-7401 But honestly, after reading all these horror stories about lost documents, I'd recommend doing EVERYTHING possible to protect yourself: 1. Upload digital copies through SDI Online if you have that option 2. Mail certified copies with Priority Mail Express (get that tracking!) 3. Fax copies to (916) 464-3300 as backup 4. Write "IDENTITY VERIFICATION - URGENT" on your envelope I ended up doing all three methods because I was so paranoid about EDD losing my stuff. It might seem like overkill, but my claim got processed super fast - within a week of them receiving everything. Sometimes redundancy is your friend when dealing with government bureaucracy! Also, take photos of everything before you send it and keep a detailed log of what you sent when. Trust me, you'll thank yourself later if there are any issues. The stress of waiting for EDD is bad enough without worrying about whether they actually got your documents!

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This is exactly the kind of comprehensive approach I needed to see! I was feeling overwhelmed by all the different options but you're absolutely right - when dealing with EDD, redundancy is definitely better than risking delays. I'm going to follow your exact game plan: upload digitally, mail with Priority Express, and fax as backup. The idea of getting it processed within a week sounds amazing compared to the horror stories I've been reading. Thank you for laying out such a clear step-by-step approach - it's given me a solid action plan to tackle this first thing tomorrow morning!

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