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I'm going through the exact same thing right now! Filed my claim 6 weeks ago and radio silence since then. It's so frustrating because you're dealing with a disability AND financial stress at the same time. I've been reading through all these comments and it sounds like persistence is key. Maybe we should start a support group for people stuck in EDD limbo 😅 Seriously though, thanks for posting this - it helps to know we're not alone in this mess.
whatever u do, DON'T ignore this!! my friend did and ended up owing thousands 😱 deal with it now before it snowballs
I went through something similar about 6 months ago! Turned out their system had a bug that was automatically adding years to recovery dates. The rep I spoke with said it was happening to a bunch of people. The good news is they were able to fix it retroactively once I explained the situation. Just make sure to ask them to put a note in your file about the system error so it doesn't happen again. Also, if you have any medical documentation showing your actual recovery timeline, have that ready when you call - it helped speed up my case resolution.
I'm dealing with this exact same issue right now! Been locked out for 2 days and it's driving me crazy. I tried calling multiple times yesterday but couldn't get through at all. Reading through all these comments is actually really helpful - I had no idea about the assemblymember option or that clearing browser cache might work. Going to try the early morning calling strategy tomorrow and also test the incognito browser thing. It's so frustrating that we have to jump through all these hoops just to access our own benefits, but at least it sounds like there are ways to get it resolved. Thanks everyone for sharing your experiences! 🤞
Same boat here! 😩 I've been locked out for almost a week now and it's been such a headache. Really appreciate everyone sharing their strategies - I'm definitely going to try that early morning calling approach and the browser cache clearing trick. It's wild that we have to become experts in navigating bureaucracy just to get basic support, but this thread gives me hope that there's light at the end of the tunnel. Good luck with your calls tomorrow! 🍀
This is so relatable! I've been locked out for 5 days now and it's beyond frustrating. Reading everyone's experiences here actually makes me feel less alone in this mess. I'm definitely going to try the combination approach - calling right at 8am tomorrow while also testing that incognito browser trick that @Mateo Gonzalez mentioned. The assemblymember option is genius too @Aisha Mahmood - never occurred to me that they might have direct EDD contacts. It's ridiculous that we need a whole strategy guide just to access our benefits, but I'm grateful for this community sharing solutions. Will report back if I have any success! 🤞
Ugh, I'm so sorry you're going through this too! 😔 It really does help to know we're not alone in dealing with this broken system. I've been locked out for 3 days now and was starting to panic thinking it was just me. Definitely try that combo approach - seems like multiple people have had success with the early morning calls. Also thinking about trying that claimyr service that @Anastasia Kozlov mentioned if the free methods don t'work out, even though paying $20 for something that should be basic access is annoying. Hope you get through tomorrow! Keep us posted! 🙏
This exact same thing happened to me about 6 months ago when I was on disability for my shoulder surgery! The timing was absolutely infuriating - I got the identity verification letter on a Thursday asking for documents by the following Tuesday, but then Saturday morning I woke up to see my claim was disqualified. Like, seriously?? How am I supposed to respond to your request when you deny me before I even have a weekend to gather the paperwork? What worked for me was doing exactly what others have suggested - I immediately uploaded everything to the online portal AND sent certified copies by mail, then filed the appeal the same day. The whole thing took about 4 weeks to fully resolve, but once I got connected with a knowledgeable EDD rep, they confirmed it was 100% a system error and reversed everything. The most frustrating part is knowing this happens to SO many people and they just... haven't fixed it? It's like they're intentionally making it harder for people who are already dealing with injuries and medical issues. But don't give up - you WILL get through this and get your benefits. Just keep all your documentation organized and stay persistent with the calls. This community has been a lifesaver for navigating EDD's broken system!
Wow, reading all these experiences really drives home how systemic this problem is with EDD! It's both reassuring and infuriating to see so many people dealing with the exact same automated system failure. The fact that you got your verification request on Thursday with a Tuesday deadline, only to be disqualified on Saturday, perfectly illustrates how broken their timing is. Thank you for sharing that it took about 4 weeks to resolve - that helps me set realistic expectations while I'm going through this mess. It's honestly criminal that they haven't fixed this known issue when it's clearly causing so much stress for people who are already vulnerable due to medical conditions. But I'm grateful for communities like this where we can support each other through EDD's dysfunction!
I'm so sorry you're dealing with this nightmare - it's absolutely infuriating that EDD's broken system is causing you stress while you're already trying to recover from a back injury. Reading through all these similar experiences just confirms what a widespread problem this is with their automated systems. Based on what everyone has shared, it sounds like you're on the right track by uploading your identity documents immediately and filing the appeal. I'd also recommend calling them daily if possible - I know it's exhausting, but sometimes persistence is the only thing that works with EDD. One thing I haven't seen mentioned yet is that you might want to reach out to your state assembly member's office for help. Many of them have caseworkers who specialize in EDD issues and can sometimes cut through the red tape faster than going through normal channels. It's worth a shot if the regular appeals process drags on too long. Keep documenting everything and don't let their broken system discourage you from fighting for the benefits you're entitled to. From what I'm seeing here, these identity verification glitches almost always get resolved eventually - it's just a matter of pushing through their dysfunction. Hang in there!
Keisha Thompson
Pro tip: if you're having trouble getting through on the phone, try calling right when they open in the morning. I usually have better luck then.
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Ava Williams
I'm going through something similar right now! When you say they need more information, did they specify what kind of documents they're looking for? Sometimes they want updated medical records or a new doctor's statement even if you think you already provided everything. Also, have you checked if there's a specific deadline mentioned in the notice? EDD is notorious for having tight deadlines that aren't always obvious. Don't lose hope - I know it's super stressful but you'll get through this! 💪
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