I'm going through something very similar right now! Filed my SDI claim in late March for a back injury, sent in identity verification documents in early April, and I'm still waiting too. It's been about 5 weeks since they received my docs. Reading through everyone's experiences here is both reassuring and terrifying - reassuring that I'm not alone, but terrifying that this could drag on for weeks more. The financial stress is unreal. I've had to ask family for help with rent and I'm rationing groceries. What really gets me is that we've been paying into this system through payroll deductions for YEARS, and when we actually need it, they make it nearly impossible to access. I'm definitely going to try that Claimyr service and the portal messaging suggestion. Has anyone had luck with contacting their state assembly member's office? I've heard they sometimes help with EDD issues but not sure if that applies to SDI claims. Hang in there everyone - we shouldn't have to fight this hard for benefits we've earned!

I'm so frustrated reading all of these experiences because they mirror exactly what I'm going through! Filed for SDI in early April after a knee surgery, sent identity verification docs three weeks ago, and still nothing. The system shows "pending verification" and I've called probably 100+ times with no luck getting through. What really bothers me is that I've been working in California and paying into SDI for over 8 years - they should already have all my employment history and tax records. Why do they need me to prove who I am when I've been faithfully paying into their system this whole time? I'm definitely going to try the Claimyr service and messaging through the portal. The assembly member contact is also a great suggestion I hadn't thought of. It's maddening that we need to use third-party services and political contacts just to access benefits we've literally paid for, but here we are. Thanks to everyone for sharing their timelines and strategies. At least knowing others are going through the same thing makes me feel less alone in this bureaucratic nightmare. Hoping we all get resolution soon!

I ran into this exact same E324 error last year and it drove me absolutely crazy! After trying everything mentioned here (different browsers, clearing cache, calling for hours), what finally solved it for me was logging into my EDD account and updating my security questions. Apparently if your security info is outdated or incomplete, it can trigger this error even though the system doesn't tell you that's the problem. Also, make sure your phone number on file is current - I had an old number that was causing issues. Once I updated everything in my profile settings, the E324 error disappeared and I could submit my claim normally. Worth a shot if nothing else is working!

I've been dealing with E324 errors on and off for months and it's been such a nightmare! One thing that helped me that I haven't seen mentioned yet is checking if you have any pending correspondence in your EDD inbox. Sometimes there's a document or form they need you to review/sign before you can submit new claims, and the E324 error is their weird way of blocking you until you handle it. Also, if you've moved recently, even if you updated your address, sometimes the system gets confused if you have mail forwarding set up with USPS. I had to call and have them manually verify my current address matched what the post office had on file. It's such a broken system but don't give up! Keep trying different combinations of the suggestions here - something will eventually work 🙏

Protip: If you're having trouble getting through on the phone, try calling right when they open or about an hour before they close. Sometimes works for me!

Congrats on getting married! 🎊 I just went through this process a few months ago. Here's what worked for me: Call the EDD name change line specifically (not the general number) - it's 1-800-300-5616. Have your marriage certificate, new driver's license, and Social Security card ready. They'll likely ask you to fax or upload copies. The whole process took about 2-3 weeks for me once I got through to someone. Also, make sure your name is already updated with Social Security first - EDD won't process it otherwise. Good luck!

Have you tried contacting them through social media? Sometimes tweeting at govt agencies can get a faster response. Worth a shot! 🐦

Just went through something similar last month! I had an old EDD account from 2015 that I couldn't access. What worked for me was actually going to a local EDD office in person with my ID and old paperwork. They were able to look up my account and help me reset it on the spot. Way faster than the phone lines! Check if there's an office near you that does walk-ins - it might save you hours of frustration. Good luck with your SDI application! 🤞

One more important tip - once your SDI claim is approved, you'll need to complete bi-weekly certifications to keep getting paid. Make sure you set a reminder because it's easy to forget, especially when you're sleep-deprived with a newborn! And when you transition to PFL, you'll certify differently - just once at the beginning of that claim period.

Just went through this process 6 months ago! Here's what worked for me: I filed my SDI claim online about 2 weeks before my due date, then had my doctor complete the medical certification right after my last day of work. The key thing is making sure your doctor puts the correct "last day able to work" date - this is usually different from your actual last day worked. Also, keep ALL documentation! Screenshots of your claim status, confirmation numbers, everything. The system can be glitchy and having proof saved me when my claim got stuck in processing. You've got this mama! 💪