I ran into this exact same E324 error last year and it drove me absolutely crazy! After trying everything mentioned here (different browsers, clearing cache, calling for hours), what finally solved it for me was logging into my EDD account and updating my security questions. Apparently if your security info is outdated or incomplete, it can trigger this error even though the system doesn't tell you that's the problem. Also, make sure your phone number on file is current - I had an old number that was causing issues. Once I updated everything in my profile settings, the E324 error disappeared and I could submit my claim normally. Worth a shot if nothing else is working!

I've been dealing with E324 errors on and off for months and it's been such a nightmare! One thing that helped me that I haven't seen mentioned yet is checking if you have any pending correspondence in your EDD inbox. Sometimes there's a document or form they need you to review/sign before you can submit new claims, and the E324 error is their weird way of blocking you until you handle it. Also, if you've moved recently, even if you updated your address, sometimes the system gets confused if you have mail forwarding set up with USPS. I had to call and have them manually verify my current address matched what the post office had on file. It's such a broken system but don't give up! Keep trying different combinations of the suggestions here - something will eventually work 🙏

Protip: If you're having trouble getting through on the phone, try calling right when they open or about an hour before they close. Sometimes works for me!

Congrats on getting married! 🎊 I just went through this process a few months ago. Here's what worked for me: Call the EDD name change line specifically (not the general number) - it's 1-800-300-5616. Have your marriage certificate, new driver's license, and Social Security card ready. They'll likely ask you to fax or upload copies. The whole process took about 2-3 weeks for me once I got through to someone. Also, make sure your name is already updated with Social Security first - EDD won't process it otherwise. Good luck!

Have you tried contacting them through social media? Sometimes tweeting at govt agencies can get a faster response. Worth a shot! 🐦

Just went through something similar last month! I had an old EDD account from 2015 that I couldn't access. What worked for me was actually going to a local EDD office in person with my ID and old paperwork. They were able to look up my account and help me reset it on the spot. Way faster than the phone lines! Check if there's an office near you that does walk-ins - it might save you hours of frustration. Good luck with your SDI application! 🤞

One more important tip - once your SDI claim is approved, you'll need to complete bi-weekly certifications to keep getting paid. Make sure you set a reminder because it's easy to forget, especially when you're sleep-deprived with a newborn! And when you transition to PFL, you'll certify differently - just once at the beginning of that claim period.

Just went through this process 6 months ago! Here's what worked for me: I filed my SDI claim online about 2 weeks before my due date, then had my doctor complete the medical certification right after my last day of work. The key thing is making sure your doctor puts the correct "last day able to work" date - this is usually different from your actual last day worked. Also, keep ALL documentation! Screenshots of your claim status, confirmation numbers, everything. The system can be glitchy and having proof saved me when my claim got stuck in processing. You've got this mama! 💪

Also, if you're calling about an extension, try calling early in the morning (like right when they open) or later in the afternoon. I've found the wait times are usually shorter then. And if you get disconnected, don't give up! It happened to me twice before I finally got through. The whole process took about 15 minutes once I actually got someone on the line, so it's not as bad as it seems once you're talking to a real person.

I just went through this process about 6 weeks ago! The call wasn't as intimidating as I thought it would be. They asked me to verify my personal info, confirm my current claim number, and explain why I needed the extension. The rep was actually pretty helpful - she walked me through exactly what documentation I needed to submit and gave me a timeline for when to expect a decision. One thing that surprised me was that they were able to process most of it over the phone, but I did have to follow up with some paperwork from my doctor. The whole call took maybe 20 minutes. Just be honest about your situation and don't be afraid to ask them to repeat something if you didn't catch it the first time!