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I had a somewhat similar situation but with paid family leave (PFL), not disability. I had an overpayment from UI and they did take 25% of each PFL payment. I wish I'd known about requesting a reduction because that really hurt my finances while I was caring for my mom. Make sure you get your hardship request in early!
I'm sorry that happened with your PFL claim. I'll definitely make the hardship request right away. Did they automatically start taking the 25% from your first payment, or did it start later?
Just wanted to add my experience to help - I had SDI for 6 months last year while recovering from surgery and had an outstanding UI overpayment of about $3,200. EDD automatically started taking 25% from each disability payment without any notice. However, when I called and explained that I was the sole income for my household and couldn't afford rent with the reduced payments, they lowered it to 15%. The key is to call as soon as you notice the deduction and be very specific about your monthly expenses vs income. Also, keep detailed records of all your conversations with EDD including dates, times, and representative names. The whole process took about 2 weeks to get resolved but it made a huge difference in my ability to cover basic expenses during recovery.
This is really helpful, thank you for sharing such detailed information! I'm glad you were able to get it reduced to 15%. When you called to request the reduction, did you have to provide any documentation of your expenses or was it just based on what you told them over the phone? I want to be prepared with everything I might need when I make that call.
@Mei-Ling Chen That s'really encouraging to hear you got it reduced! I m'curious - did the 15% reduction stay in place for your entire 6 months of disability, or did they reassess it at some point? Also, when you went back to work, did they automatically resume the original payment plan amount or did the reduced rate carry over? I want to understand what to expect long-term if I m'able to get a reduction approved.
Just went through this process myself last month! One thing I wish someone had told me earlier - if you're close to your current benefit end date, you can actually submit the extension request up to 30 days before it expires. Don't wait until the last minute like I did! Also, make sure to keep your doctor's original note for your records and only send copies to EDD. I learned this the hard way when they asked for additional documentation later. The whole process took about 2-3 weeks for me, so plan accordingly. Hope this helps and wishing you a smooth extension process! 🤞
This is such valuable advice! I had no idea you could submit 30 days early - that's a game changer. I'm definitely going to mark my calendar to submit well before my current benefits end. And keeping the original document makes so much sense, especially if they need additional info later. Thanks for sharing these practical tips from your experience! It really helps to hear from someone who just went through this process recently. 🙏
One thing I'd recommend is also getting a backup copy of your doctor's note in case EDD needs clarification on anything. I had to go back to my doctor's office twice because EDD wanted more specific details about my limitations. Also, if you're working with a specialist, make sure they're aware of EDD's requirements - sometimes general practitioners aren't as familiar with the specific language EDD prefers. The whole process can feel overwhelming but once you get all the paperwork sorted, it's usually pretty straightforward. Hang in there!
am i the only 1 who thinks its crazy we gotta jump thru all these hoops just to access our own accounts? 🤡 system is broken af
I went through something similar when my daughter was born. Here's what worked for me: First, try the "Forgot Username" option on the EDD site - sometimes that works better than password recovery. If that fails, call the technical support line (not the regular claims line) at 1-833-978-2511. They specifically handle account access issues. Also, make sure you're using the same browser and clearing your cache first. The system is super finicky about that stuff. Hang in there - PFL is worth the hassle once you get it sorted! 💪
lmao welcome to the wonderful world of bureaucracy 🤡 where nothing makes sense and the rules are made up. Good luck, you're gonna need it!
I went through something similar last year and it was such a headache! The key thing that helped me was getting everything in writing. When I called EDD, they told me it was a workers' comp issue, so I immediately emailed my HR department asking for clarification about my work-related injury claim status. Turns out my employer hadn't even filed the workers' comp paperwork yet! 🤦♀️ That "state disability offset" on your paystub is probably your employer reducing your regular pay because they expect you to receive disability benefits elsewhere. But if no one has actually processed your claim properly, you're stuck in limbo getting neither your full pay nor the disability benefits. My advice: Email both your HR department AND follow up with EDD in writing. Give them a deadline to respond (like 5 business days) and escalate if they don't. You shouldn't have to choose between eating and getting proper medical care while they figure out their paperwork!
This is super helpful advice! The part about the employer not filing the workers' comp paperwork yet is eye-opening - I wonder if that's what's happening in my case too. I definitely need to get everything in writing like you said. Did you end up getting backpay for the time when your employer was reducing your pay but you weren't getting any benefits?
Yes, I did get backpay eventually! It took about 6 weeks after everything got sorted out, but they backdated it to when my employer first started the offset deduction. The tricky part was proving exactly when I should have started receiving benefits vs when the pay reduction began. Keep all your paystubs showing those deductions - they'll be crucial evidence if you need to fight for backpay later. Also document any medical appointments or days you couldn't work because of your condition. The paper trail saved me!
Miguel Diaz
This is such a helpful thread! I'm actually about to go on SDI myself next month and had no idea about this timing difference between payments and the debit card. It's really reassuring to see that this is completely normal and that EDD starts payments right away even before the card arrives. The breakdown from @ApolloJackson about how the two systems work separately was super clear. I'm definitely going to bookmark this post and set up direct deposit right away to avoid any confusion. Thanks Emma for asking this question and everyone for sharing their experiences - this kind of real-world info is so much more helpful than trying to decode EDD's official documentation!
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NebulaNinja
•Miguel, I'm so glad this thread is helpful for you too! It really shows how many people go through the same confusion with SDI. The direct deposit option definitely seems like the way to go - no waiting for cards in the mail or worrying about lost mail. Good luck with your upcoming claim, and at least now you'll know what to expect with the timing!
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Callum Savage
This thread is SO helpful! I'm currently waiting for my SDI approval decision and had no idea about this timeline difference between payments and debit cards. It's really reassuring to see that EDD starts payments immediately even before the physical card arrives - that actually seems like a good system since mail delays are so common. The fact that so many people experience the exact same confusion shows how poorly EDD communicates their process. Definitely going to set up direct deposit right away if I get approved to avoid the whole card waiting game. Thanks Emma for asking this question and everyone for sharing such detailed experiences! This is exactly the kind of real-world info you can't find on EDD's website.
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