California Disability

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If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


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Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


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I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

I went through something similar a few months back. Three weeks without payment and zero communication from EDD - it's incredibly stressful, especially when you're depending on that money. In my case, it turned out there was a "pending issue" on my account that wasn't showing up clearly in the online portal. Here's what finally worked for me: I sent a message through the "Contact EDD" feature in my UI Online account explaining the situation and asking for a specific timeline. It took about a week, but I got a response that helped clarify what was happening. Also, if you have access to a fax machine, sometimes faxing directly to your local office gets faster results than calling. Don't lose hope - the money is usually retroactive once they sort it out. Keep documenting everything (screenshots, dates, etc.) in case you need it later. Hang in there! 🀞

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@Muhammad Hobbs This is super helpful, thank you! I m'definitely going to try the Contact "EDD messaging" approach. Quick question - when you say it took about a week to get a response, was that typical or were you lucky? I m'just trying to set my expectations. Also, the documentation tip is spot on - I wish I had started doing that from day one. Really appreciate you taking the time to share what worked for you!

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Haley Bennett

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@Muhammad Hobbs Really appreciate you sharing this detailed breakdown! The pending "issue not" showing up clearly is exactly what I m'worried about. I m'definitely going to try the Contact EDD messaging approach first thing tomorrow. Quick follow-up - did you include any specific keywords or phrases in your message that might have helped get their attention? Also, totally kicking myself for not documenting everything from the start, but better late than never I guess! Thanks again for giving me some actual hope that this will get resolved πŸ™

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Zainab Khalil

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I'm so sorry you're going through this - 3 weeks without payment and no explanation is absolutely unacceptable. I had a similar situation last year where my payments just stopped with zero notice. Here's what I learned from that experience: First, check if there are any "determination" letters or notices buried in your UI Online inbox that you might have missed - sometimes they don't send email notifications for these. Second, if you can't get through by phone (and let's be real, who can?), try the "Ask EDD" feature in your online account. Be very specific: "My payments have been delayed for 3 weeks starting [date] with no notices or explanation. Please provide status and expected resolution timeline." Third, and this might sound weird, but try checking your account at different times of day. Sometimes pending issues or updates only show up during certain hours when they're processing. If none of that works, definitely reach out to your state assembly member's office like others have mentioned. They have a direct line to EDD and can often get answers within 24-48 hours. Document EVERYTHING - dates, times you called, screenshots of your account. This whole situation is probably going to resolve with back pay, but having that documentation helps if there are any issues later. You're not alone in this mess, and it WILL get sorted out eventually. The system is broken, but your money is still coming. Stay strong! πŸ’ͺ

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Yara Assad

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Ugh, the EDD is the worst! I swear they make these "mistakes" on purpose to discourage people from claiming benefits. Stay strong and fight it!

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Olivia Clark

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Tin foil hat much? πŸ™„ It's more likely just incompetence than malice.

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Yara Assad

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Maybe, but after dealing with them for months, I wouldn't put anything past them 😀

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I went through something similar last year and it was absolutely terrifying at first! Here's what helped me: 1. **Get everything in writing** - Call EDD and ask them to mail you a detailed breakdown of exactly what they think you were overpaid and why. Don't just take their word over the phone. 2. **Check your work history** - Sometimes they miscalculate your base period wages or don't account for overlapping eligibility periods correctly. 3. **Look into hardship waivers** - If you do end up owing money, EDD has programs to waive repayment if it would cause financial hardship. Most people don't know about this! 4. **Keep detailed records** - Screenshot everything, save all emails, and keep a log of every phone call with dates and representative names. The good news is that a lot of these "overpayments" get overturned once you provide the right documentation. Don't let them intimidate you - you have rights in this process! Feel free to DM me if you need help navigating the appeal paperwork.

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This is incredibly helpful, thank you for sharing your experience! The hardship waiver option is something I had no idea existed - that could be a game changer if I do end up owing money. I'm definitely going to request that detailed breakdown in writing first thing tomorrow. Did you have to provide a lot of financial documentation for the hardship waiver process?

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This whole thread has been so educational! As someone who's been navigating the EDD system myself, I wanted to add that it's also worth noting that even if your initial application gets denied, you have appeal rights. I've seen cases where people were initially denied because of confusion about employment status vs. disability onset dates, but won their appeals with proper documentation. The appeal process can take time, but it's definitely worth pursuing if you believe you qualify. Make sure to keep copies of everything you submit and document all your interactions with EDD. And definitely don't let one denial discourage you - sometimes it takes persistence to get through their system, especially with more complex timeline situations like many of you are describing. @Evelyn Xu's success story really shows that it IS possible to get approved even when unemployed, as long as the medical condition predates the job loss. Great job coming back to share your positive outcome!

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Nia Williams

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@Ingrid Larsson Thank you for mentioning the appeal process - that s'such an important point! I was actually worried about getting denied initially, but knowing that there are appeal options definitely gives people hope to keep fighting for their benefits. It s'frustrating that the system can be so confusing, especially when you re'already dealing with health issues and financial stress from being out of work. Your advice about documenting everything is spot on - I kept detailed notes of every interaction I had with EDD, which really helped when I had questions about my application. It s'so valuable to have people like you sharing knowledge about the full process, not just the initial application steps!

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Luca Conti

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Reading through this entire thread has been incredibly insightful! As someone who works in workers' compensation advocacy, I see cases like this regularly and wanted to emphasize a few key points that might help others: 1. **Medical onset date is crucial** - Your doctor's certification must clearly establish when your condition began, not just when you finally decided to seek treatment or file for benefits. 2. **Base period wages matter** - Even if you're currently unemployed, SDI benefits are calculated based on your earnings during the base period (typically 5-18 months prior), so gather those wage records. 3. **Don't wait** - The longer you delay filing after your condition prevents you from working, the more complicated it becomes to establish the connection between your disability and your work history. @Evelyn Xu's case is a perfect example of how proper documentation and timing can lead to approval even in complex situations. The fact that she had medical treatment records from January while still employed made all the difference. For anyone facing similar situations, consider consulting with a disability advocate or attorney if your case gets denied. Sometimes having professional help navigate the appeals process can make the difference between getting benefits or not.

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@Luca Conti Thank you so much for this professional perspective! Your three key points really help clarify what I need to focus on. I m'currently in a similar situation to the original poster - dealing with a workplace injury that started before I was laid off, and I ve'been hesitating to file because I wasn t'sure if I d'qualify. Your point about not waiting really hits home. I ve'been putting off the application thinking I needed to be more "disabled or" something, but it sounds like I should file now while the timeline is still clear. Do you have any advice on what specific language to ask my doctor to use when establishing the onset date? I want to make sure they document it in a way that EDD will understand and accept.

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@Luca Conti Your professional insight is incredibly helpful! I m'wondering about something specific - if someone has a condition that gradually worsened over time like (chronic pain that started mild but became debilitating ,)how specific does the onset date need to be? I have a herniated disc that I first noticed as minor back pain in October while working, but it didn t'become severe enough to impact my work until December. Then I was laid off in January. Would my onset date be October when I first had symptoms, or December when it actually prevented me from working effectively? I m'trying to figure out how to have my doctor document this timeline properly before I apply.

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Lim Wong

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Friendly reminder to everyone: DOCUMENT EVERYTHING. Every call, every letter, every online status change. It'll save your butt if there's ever a dispute.

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That's really smart, I'll start doing that. Thanks!

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Hey Dallas! I just went through this same situation a couple months ago. My doctor was super slow with the medical certification too - turned out they were waiting for some additional test results. I called their office every other day (nicely but persistently) and finally got them to submit it. Once they did, my claim moved pretty quickly - about 2 weeks after that. The key thing is that your claim basically sits in limbo until they get that medical cert, so definitely stay on your doctor about it. You can also ask them to fax it directly to EDD instead of mailing it - that speeds things up. Don't stress too much about the processing time once everything's submitted though, they're actually pretty good about backdating to when your disability actually started. Good luck! 🀞

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Kendrick Webb

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This is super helpful, Isabella! I'm definitely going to start calling my doctor's office more frequently. The fax tip is brilliant - I never thought about asking them to fax instead of mail. That could save so much time! Really appreciate you sharing your experience, it gives me hope that things will move once I get that medical cert sorted out. πŸ™

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Isabella, this is exactly what I needed to hear! I've been so worried about the timing but knowing they backdate it makes me feel so much better. I'm definitely going to start being more persistent with my doctor's office and ask about faxing instead of mailing. Thanks for taking the time to share your experience - it really helps to hear from someone who's been through the same thing! πŸ™

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ApolloJackson

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I'm going through something very similar right now! Filed my SDI claim in late March for a back injury, sent in identity verification documents in early April, and I'm still waiting too. It's been about 5 weeks since they received my docs. Reading through everyone's experiences here is both reassuring and terrifying - reassuring that I'm not alone, but terrifying that this could drag on for weeks more. The financial stress is unreal. I've had to ask family for help with rent and I'm rationing groceries. What really gets me is that we've been paying into this system through payroll deductions for YEARS, and when we actually need it, they make it nearly impossible to access. I'm definitely going to try that Claimyr service and the portal messaging suggestion. Has anyone had luck with contacting their state assembly member's office? I've heard they sometimes help with EDD issues but not sure if that applies to SDI claims. Hang in there everyone - we shouldn't have to fight this hard for benefits we've earned!

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I'm so sorry you're going through this too! The financial stress is absolutely crushing when you're already dealing with an injury. Regarding contacting your assembly member's office - yes, they do help with EDD/SDI issues! I actually tried this route about a week ago. You can contact your local assembly member's constituent services office and they have staff who specifically handle EDD problems. They can't guarantee faster processing, but they can make inquiries on your behalf and sometimes that extra attention helps move things along. It's worth a shot while you're also trying the Claimyr route. The combination of multiple approaches might be what finally breaks through. Stay strong - we've all paid into this system and deserve better than this bureaucratic nightmare!

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I'm so frustrated reading all of these experiences because they mirror exactly what I'm going through! Filed for SDI in early April after a knee surgery, sent identity verification docs three weeks ago, and still nothing. The system shows "pending verification" and I've called probably 100+ times with no luck getting through. What really bothers me is that I've been working in California and paying into SDI for over 8 years - they should already have all my employment history and tax records. Why do they need me to prove who I am when I've been faithfully paying into their system this whole time? I'm definitely going to try the Claimyr service and messaging through the portal. The assembly member contact is also a great suggestion I hadn't thought of. It's maddening that we need to use third-party services and political contacts just to access benefits we've literally paid for, but here we are. Thanks to everyone for sharing their timelines and strategies. At least knowing others are going through the same thing makes me feel less alone in this bureaucratic nightmare. Hoping we all get resolution soon!

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Paolo Conti

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I completely understand your frustration - it really is ridiculous that they're making us jump through all these hoops when we've been paying into the system for years! I'm in almost the exact same situation as you, filed in March and have been waiting since mid-April for identity verification to clear. Based on what others have shared here, it sounds like the 6-8 week timeframe is unfortunately becoming the new normal. I'm planning to try the Claimyr service first thing tomorrow morning, and I'll also send a message through the SDI portal like Andre suggested. The assembly member idea is brilliant - I hadn't thought of that either but definitely worth trying every avenue we have. It's so maddening that we need to become experts in navigating bureaucracy just to get benefits we've earned, but I'm grateful for this community sharing strategies. Hoping both of our claims get resolved soon - we shouldn't have to stress about finances on top of recovering from injuries!

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