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Is anyone else lowkey impressed by how quick these scammers are? Like, I can barely figure out how to update my own info sometimes 😂
Not funny. People are losing money and going through hell because of this.
Same thing happened to me last month! Even after changing everything, they were still getting in somehow. Turns out they had set up email forwarding rules in my account so they could see all my EDD correspondence. Make sure to check your email settings and look for any forwarding rules you didn't create. Also, enable two-factor authentication if EDD offers it. The whole process was a nightmare but I eventually got it sorted out. Don't give up!
I'm going through the exact same thing right now! Been on SDI for 8 weeks and just got the recertification notice. Reading through all these comments is both helpful and terrifying - sounds like this delay is pretty normal but the stress is real when you're counting on that payment. Thanks everyone for sharing your experiences, especially @CosmicCruiser for the update that it worked out! Going to make sure my doctor's office has the right fax number on file before they send anything.
You're smart to get ahead of the fax number issue! That seems to be where a lot of people get tripped up. I'd also suggest taking a screenshot or photo of your online recertification submission confirmation just in case there are any questions later. The waiting is definitely nerve-wracking but it sounds like most people do get their payments eventually, even if EDD takes their sweet time about it. Good luck with your recertification!
I'm dealing with something similar right now - been on SDI for 6 weeks after a workplace injury and just dreading when I hit that 10-week mark after reading all this! It's ridiculous that EDD makes this process so stressful when people are already dealing with health issues. @CosmicCruiser glad everything worked out for you in the end! For anyone else going through this, it might be worth calling your doctor's office proactively to make sure they know to expect something from EDD and have all their contact info updated. The fax number mixup seems to be a common problem that just adds unnecessary delays to an already slow process.
Just wanted to add that you should also ask your doctor about temporary disability accommodations through your employer if you have them. Some employers have short-term disability insurance that can help bridge gaps between SDI claims. Also, if you're union member, check if your union has any emergency assistance programs. I had to go through this exact situation last year with a knee surgery right after my SDI ended, and having multiple backup plans really helped. The key is starting the paperwork process early - don't wait until the last week of your current claim!
That's really smart advice about checking with employers and unions! I didn't even think about short-term disability insurance through work. I'm not union but I should definitely look into what my company offers. It's crazy how you have to become an expert in all these different programs just to get through a medical situation. Thanks for mentioning the early paperwork tip too - seems like that's the key thing everyone is emphasizing.
I went through almost the exact same thing two years ago with my shoulder surgery! The timing was awful - my SDI was ending in August and surgery was scheduled for September. What saved me was that my doctor was really proactive about the paperwork. Since your surgery is for the same condition (back issues), make sure your doctor explicitly states on the DE 2500A form that this spinal fusion is a "medically necessary progression" of your current disability. The key phrase that worked for me was having the doctor write that the surgery was "required due to failure of conservative treatment" - this helped EDD understand it was a continuation, not a separate issue. Also, definitely file the relapse claim about 2-3 weeks before your current benefits end, not after! EDD took about 10 days to process mine and I would have had a payment gap otherwise. The good news is that since it's the same condition, you shouldn't have to serve another waiting period. Hang in there - the surgery will hopefully give you the relief you need!
This is such a helpful thread! I'm actually about to go on SDI myself next month and had no idea about this timing difference between payments and the debit card. It's really reassuring to see that this is completely normal and that EDD starts payments right away even before the card arrives. The breakdown from @ApolloJackson about how the two systems work separately was super clear. I'm definitely going to bookmark this post and set up direct deposit right away to avoid any confusion. Thanks Emma for asking this question and everyone for sharing their experiences - this kind of real-world info is so much more helpful than trying to decode EDD's official documentation!
Miguel, I'm so glad this thread is helpful for you too! It really shows how many people go through the same confusion with SDI. The direct deposit option definitely seems like the way to go - no waiting for cards in the mail or worrying about lost mail. Good luck with your upcoming claim, and at least now you'll know what to expect with the timing!
This thread is SO helpful! I'm currently waiting for my SDI approval decision and had no idea about this timeline difference between payments and debit cards. It's really reassuring to see that EDD starts payments immediately even before the physical card arrives - that actually seems like a good system since mail delays are so common. The fact that so many people experience the exact same confusion shows how poorly EDD communicates their process. Definitely going to set up direct deposit right away if I get approved to avoid the whole card waiting game. Thanks Emma for asking this question and everyone for sharing such detailed experiences! This is exactly the kind of real-world info you can't find on EDD's website.
Yara Nassar
hey did u try calling the different office locations? sometimes the local offices pick up faster than the main number. google edd disability offices near me and you might find a direct number
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Connor O'Neill
•This is actually not correct information. Local EDD offices handle unemployment claims, not disability claims. SDI claims are processed through centralized units, and calling local offices will only result in being redirected back to the main SDI number. Please be careful about spreading misinformation that might waste people's time.
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Keisha Williams
Any update on your situation? Were you able to get through to anyone? I'm curious because I'm about to file my claim next week for surgery and I'm getting nervous after reading all these stories...
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Dmitry Ivanov
•I finally got through yesterday! I tried the Claimyr service someone recommended here, and it worked - took about 40 minutes before I was connected to a rep. Turns out there was a discrepancy between the last day worked that I entered and what my employer reported (off by one day). Something so small held up my entire claim for 5+ weeks with zero communication! The rep fixed it immediately and said I should see payment within 3-5 days. For your upcoming claim, make absolutely sure your last day worked matches exactly what your employer will report. And if you don't see movement within 2 weeks, start being proactive about contacting them.
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