Pro tip: if you can't get through online or by phone, try faxing your claim. Old school, I know, but sometimes it works when nothing else does.

I had the exact same E324 error a few weeks ago! What finally worked for me was using a different browser entirely. I was using Chrome and kept getting the error, but when I switched to Firefox it went through no problem. Also make sure you're not using any browser extensions that might be blocking scripts. The EDD website is pretty finicky with ad blockers and privacy extensions. Hope this helps!

Protip: If you're having trouble getting through on the phone, try calling right when they open or about an hour before they close. Sometimes works for me!

Congrats on getting married! 🎊 I just went through this process a few months ago. Here's what worked for me: Call the EDD name change line specifically (not the general number) - it's 1-800-300-5616. Have your marriage certificate, new driver's license, and Social Security card ready. They'll likely ask you to fax or upload copies. The whole process took about 2-3 weeks for me once I got through to someone. Also, make sure your name is already updated with Social Security first - EDD won't process it otherwise. Good luck!

I'm on week 6 of waiting. This is ridiculous. How are we supposed to pay bills?

I'm sorry to hear you're going through this Diego. Payment delays are unfortunately common with SDI. Here are a few things that helped me when I was in a similar situation: 1. Check your mail carefully - sometimes important notices get mixed in with junk mail or delivered to the wrong address 2. Log into your SDI online account and look under "Inbox" or "Messages" - there might be a request for additional information that's easy to miss 3. Try calling the SDI customer service line at 1-800-480-3287. Best times are right when they open at 8am or around lunch time 4. If you suspect there might be an issue with your claim, you can also try visiting your local SDI office in person The whole process can be incredibly stressful when you're depending on those payments. Hang in there and keep pushing for answers. Most delays are just administrative backlogs, but it's important to stay on top of it. Let us know how it goes!

Have you tried contacting them through social media? Sometimes tweeting at govt agencies can get a faster response. Worth a shot! 🐦

Just went through something similar last month! I had an old EDD account from 2015 that I couldn't access. What worked for me was actually going to a local EDD office in person with my ID and old paperwork. They were able to look up my account and help me reset it on the spot. Way faster than the phone lines! Check if there's an office near you that does walk-ins - it might save you hours of frustration. Good luck with your SDI application! 🤞

One more important tip - once your SDI claim is approved, you'll need to complete bi-weekly certifications to keep getting paid. Make sure you set a reminder because it's easy to forget, especially when you're sleep-deprived with a newborn! And when you transition to PFL, you'll certify differently - just once at the beginning of that claim period.

Just went through this process 6 months ago! Here's what worked for me: I filed my SDI claim online about 2 weeks before my due date, then had my doctor complete the medical certification right after my last day of work. The key thing is making sure your doctor puts the correct "last day able to work" date - this is usually different from your actual last day worked. Also, keep ALL documentation! Screenshots of your claim status, confirmation numbers, everything. The system can be glitchy and having proof saved me when my claim got stuck in processing. You've got this mama! 💪