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I'm going through the exact same thing right now! Filed my PFL claim 5 weeks ago and it's been stuck on "pending" the whole time. The stress is unreal when you're depending on those benefits to cover basic expenses. I've tried calling at different times but always get that automated message saying they're experiencing high call volumes. Has anyone had luck with the early morning calling strategy? I might try setting an alarm for 7:55am tomorrow to call right when they open.
I feel your pain! I'm dealing with something similar - been waiting 6 weeks now and the stress is overwhelming. That early morning calling strategy sounds worth trying. From what I've read in this thread, calling right at 8am seems to be the best bet. Also keeping a call log like @Miranda Singer suggested has been helpful for me to track my attempts. We shouldn t'have to jump through all these hoops just to get the benefits we re'entitled to, but unfortunately that s'the reality with EDD right now. Hang in there!
This is such a relief to hear that you got through and got it resolved! I'm dealing with a similar licensing issue with my SDI claim right now - got approved initially but then hit with a denial saying my treatment facility "doesn't meet requirements" even though they've been licensed for years. Your post gives me hope that it's just a database error. I'm definitely going to try Claimyr since calling directly has been impossible. Thanks for sharing your experience and keeping us updated - it really helps to know these issues can actually get fixed!
@Yara Assad I m'so glad my experience could help! It s'honestly such a relief knowing this is a common issue and not just us going crazy. The Claimyr service really was a game changer - I was skeptical at first too but after weeks of getting nowhere with direct calls, it was worth every penny to finally talk to someone who could actually see what was happening in the system. Make sure you have all your facility s'licensing info ready when you call, including their NPI number if possible. The agent I spoke with said having that documentation ready really speeds up the override process. Wishing you the best of luck getting this resolved quickly! 🤞
I'm going through something very similar right now! Got approved for SDI two weeks ago but then received a denial letter three days later citing "facility licensing verification issues" for the outpatient mental health clinic I'm receiving treatment at. The clinic administrator was just as confused as I was - they've been licensed and operating for over 8 years with no issues, and they have multiple other patients currently receiving disability benefits without problems. Reading through all these responses is honestly the first time I've felt hopeful about this situation. I had no idea this was such a common problem with EDD's outdated databases. I've been trying to call for over a week with zero success - just endless busy signals and "call back later" messages. @Diego Chavez thank you so much for sharing your experience and keeping everyone updated! Seeing that you actually got it resolved gives me hope. I'm definitely going to try the Claimyr service since direct calling seems impossible. Also going to ask my clinic to prepare all their licensing documentation including the NPI number as suggested. For anyone else dealing with this - it's reassuring to know we're not alone in this mess and that there are actual solutions that work!
guys. GUYS. i literaly just got off the phone with them after 2 months of trying. heres the secret: call the spanish line and press 2 for english. way less wait time. your welcome 😎
I'm going through the exact same thing right now - 5 weeks and counting in "pending" status. It's so stressful not knowing when (or if) it'll get resolved. Thanks everyone for sharing your experiences and tips, especially @Chloe Taylor for that comprehensive breakdown. I'm going to try the early morning calling strategy and also look into contacting my state rep. This whole situation really highlights how broken the system is. Hoping we all get through this soon! 🤞
Hey Connor! I'm in the same boat - just hit week 4 of pending status myself. It's honestly so reassuring to know I'm not alone in this mess. The stress is real when you're depending on these payments! I'm definitely going to try that Spanish line trick someone mentioned, even though it feels a bit sketchy. At this point I'm willing to try anything. Keep us posted on how the state rep route works out for you - I might follow your lead on that one. We got this! 💪
Thanks for sharing your experience with the whole process! As someone who might need to file for disability in the future, this thread has been incredibly educational. It's frustrating that the system makes paper submissions so much slower when sometimes that's the only option available due to technical issues on their end. The fact that you got the hardship flag added gives me hope that there are ways to work within the system when you're in a tough financial spot. Really glad everything worked out for you in the end!
@Ryder Ross You re'absolutely right that it s'frustrating when technical issues on EDD s'end force you into the slower paper process! One thing I learned from this experience is to always ask your doctor s'office if they can try the online submission again after a day or two - sometimes it s'just a temporary glitch. Also, definitely save copies of everything and don t'be afraid to be persistent with calling EDD if you need updates. The whole system can feel overwhelming, but there are people there who will help if you can get through to them. Hope you never need to use this info, but good to be prepared!
This whole thread is so helpful! I'm currently dealing with a similar situation - my doctor's office submitted my forms electronically but they got an error message, so now they're telling me I need to mail the paper version. Reading everyone's experiences, it sounds like I should definitely send it certified mail and call EDD after about a week to confirm they received it. The tip about uploading a copy to the online portal is brilliant too - I hadn't thought of doing both. It's reassuring to see that even with the delays, people are getting their claims processed eventually. Thanks for sharing your journey, Yara - it really helps to know what to expect!
@Makayla Shoemaker I m'so glad this thread has been helpful for you! You re'smart to plan ahead with certified mail and calling to confirm receipt. One thing I d'add based on what I learned - when you call EDD, have your claim number and all your information ready because the wait times can be long and you want to make the most of your time once you get through. Also, don t'hesitate to mention if you re'facing financial hardship - that flag really seemed to make a difference in my case. The combination of uploading a copy online AND mailing the original might seem redundant, but it gives you the best of both worlds. Wishing you a smooth process with your claim!
Alexander Zeus
Update us once you've filed your SDI claim. The first payment typically arrives within 14 days after your claim is approved, and it can be retroactive to your disability start date (minus the 7-day waiting period). Just remember that SDI only replaces about 60-70% of your wages, capped at a maximum weekly benefit amount of $1,620 in 2025.
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Chloe Boulanger
•I'll definitely post an update. I just completed my portion of the SDI application online and have an appointment with my rheumatologist tomorrow to complete the medical certification. The 60-70% wage replacement will be tight but manageable for now - I'm just grateful the benefit exists. Thanks again to everyone for the guidance!
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Caleb Bell
I'm so sorry this happened to you - what a nightmare situation to deal with while you're already struggling with your health. I went through something similar with my lupus flare last year. My employer also gave me verbal assurances about medical leave but then tried to claim I was a "no-show" when I couldn't return as quickly as expected. Here's what I learned: Document EVERYTHING from this point forward. Those text messages from your supervisor are gold - screenshot them and back them up. Also, when you see your rheumatologist tomorrow, ask them to include specific details in the medical certification about how your RA symptoms (joint pain, fatigue, mobility issues, etc.) prevent you from performing your job duties. Don't just let them write "rheumatoid arthritis" - EDD needs functional limitations spelled out clearly. One thing I wish someone had told me: keep copies of all your SDI paperwork and track every interaction with EDD. If there are any issues with your claim, having that paper trail is crucial. Also, don't let your employer's poor handling of this situation discourage you - you have legitimate medical reasons for being unable to work, and that's what SDI is designed for. Good luck with your claim! Keep us posted on how it goes.
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Oliver Fischer
•Thank you so much for sharing your experience with lupus - it's both heartbreaking and reassuring to know others have navigated similar situations successfully. I really appreciate the specific advice about having my rheumatologist detail the functional limitations. I was planning to just mention the RA diagnosis, but you're absolutely right that EDD needs to understand exactly how the joint stiffness, fatigue, and pain flares prevent me from doing my desk job (especially during bad flare-ups when I can barely type or sit for extended periods). I've already screenshotted those text messages and will definitely keep meticulous records moving forward. Did you end up taking any legal action against your employer, or did you focus solely on getting your disability benefits approved first?
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