I'm so sorry you're going through this - the waiting and uncertainty is absolutely awful when you're already dealing with a disability and financial stress! I went through something very similar about 6 months ago when my doctor made an error on my initial disability form. Here's what I learned from my experience: **The reality of EDD mail processing:** - Even with certified delivery, it can take 2-4 weeks for documents to actually get scanned into your file - They receive thousands of pieces of mail daily and are chronically understaffed - Your document is likely sitting in a processing queue somewhere, not lost **What helped me speed things up:** 1. **Call at exactly 8:00 AM** - I had much better luck getting through to someone who could actually help rather than just tell me to wait 2. **Emphasize financial hardship** - When I explained I was behind on rent and had proof of delivery from weeks prior, the rep was able to flag my file for priority processing 3. **Assembly member contact** - This was huge! I called my local assembly member's office and they have EDD liaisons who can expedite cases. Mine was resolved within days after they got involved. **For your doctor:** Even if she won't fax, ask if she can call the EDD physician line directly to confirm the correction was submitted. Sometimes a quick call from the doctor can help locate "missing" paperwork. You're at day 10, so you're still within the normal (frustrating) processing window. Don't panic yet, but definitely start working those alternative channels! The certified mail receipt is your proof that you did everything right. Hang in there! 💙

I'm so sorry you're dealing with this nightmare! I just went through something very similar and wanted to share what finally worked for me. My doctor also made a date error on my disability form, and after mailing the correction via certified mail, it took 19 days from delivery for it to actually show up in my account. The stress was unbearable - especially when you can prove they physically have it but it's just sitting in some processing limbo. Here's what I wish I had known from day one: **What finally worked:** 1. **Assembly member intervention** - This was the game changer! I called my local assembly member's office (you can find yours on the CA legislature website) and explained the situation. They have dedicated EDD liaisons and got my documents processed within 48 hours of contacting them. 2. **Early morning calls with specific language** - When I called at 8:00 AM sharp and said "I need to speak to someone about expediting processing for financial hardship - I have certified mail proof of delivery from [date]", I got transferred to someone who could actually help. 3. **Doctor follow-up** - Even though my doctor initially refused to do anything but mail, when I explained the processing delays were causing financial crisis, she was willing to call EDD's physician line to confirm the correction was submitted. You're at 10 days, so you're still in the "normal" (but awful) processing window. Don't lose hope! The certified mail receipt proves you did everything right. I know it feels hopeless right now, but there are people who can help move this along faster. Hang in there - you're going to get through this! 💪

This thread is so helpful! I'm currently going through something similar - my payments stopped even though my doctor submitted the continuation paperwork. Reading about the "processing exception" and diagnosis code flagging issues makes so much sense. I've been calling for days with no luck, but now I know the exact terminology to use when I finally get through. It's frustrating that we have to become experts in their internal processes just to get the benefits we're entitled to! Going to try the 8am sharp strategy tomorrow. Thanks Maxwell for the update and everyone else for sharing their experiences - this community is a lifesaver when dealing with EDD's confusing system.

I'm currently dealing with this exact same issue! My doctor submitted my continuation form on January 15th and my payments just stopped even though everything looked fine on their end. Reading Maxwell's update about the "processing exception" and diagnosis code flagging gives me so much hope - I was starting to panic thinking something was seriously wrong with my claim. I've been calling randomly throughout the day but clearly need to be more strategic about timing. Going to set my alarm for 7:58am tomorrow and try the exact 8am approach everyone's mentioned. It's so frustrating that we have to learn all this internal EDD terminology just to get our benefits processed correctly, but I'm grateful for this community sharing the knowledge! Question for those who got through - did you have to provide any specific information beyond mentioning the processing exception? Like confirmation numbers from your doctor or anything else?

i had a baby in 2023 and the BEST advice i can give you is document EVERYTHING. time of calls, who you talked to, what they said. because when i finally got thru they tried to tell me different things each time. when i could quote exactly what the last person said they suddenly "found" my paperwork lol

I'm so sorry you're going through this stress during your pregnancy! I just went through something similar last month and wanted to share what finally worked for me. After weeks of getting nowhere with the regular phone lines, I ended up contacting my local state senator's office (not just assembly - try both!). They have dedicated EDD caseworkers who can expedite urgent cases. Since you have preeclampsia concerns and are due in 3 weeks, this definitely qualifies as urgent medical need. When I called, I explained that I was pregnant with complications and hadn't received SDI payments for 6 weeks despite proper documentation. They submitted a priority inquiry that same day, and EDD called ME back within 48 hours to resolve the issue. Turns out there was a glitch in their system that flagged my claim for manual review but no one was assigned to review it. Also, if you haven't already, try logging into your SDI Online account from a different browser or device. Sometimes their website doesn't display all the information properly, and there might be a document request or message you can't see. The representative told me that pregnancy disability claims with medical complications (like preeclampsia) should be processed as priority cases, so definitely mention that when you do get through to someone. Hang in there - you WILL get your money, and it should be backdated to your first day of disability. Focus on your health and that baby! 💕

Anyone else feel like theyre drowning in paperwork and phone calls? I'm so tired of this whole process 😫

I went through the exact same thing last month! The continuous eligibility questionnaire can definitely cause delays. When you call, make sure to mention that you submitted it and ask specifically if there are any "pending issues" on your account. Sometimes they need to manually review responses even if everything looks fine on your end. Also, if you haven't already, check your UI Online account for any notices or requests for additional info. Hope you get it sorted out soon!

This is such a perfect example of why the EDD system needs major improvements! The fact that something as common as switching from vaginal delivery to C-section can cause weeks of payment delays is absolutely ridiculous. New parents shouldn't have to become claims experts just to get the benefits they're legally entitled to. I'm so glad you persisted and got it resolved, Ethan - your story will definitely help others who find themselves in the same frustrating situation. It's crazy that manual intervention was needed for something that should be a routine system update. Hopefully EDD will eventually streamline this process, but until then, posts like yours are invaluable for helping people know when to push back instead of just waiting indefinitely.

This entire thread is incredibly valuable for anyone dealing with pregnancy disability claims! What strikes me most is how common this issue seems to be, yet there's virtually no clear information from EDD about what to expect when delivery methods change. Ethan, I'm so glad you shared your experience and kept everyone updated - it really shows the importance of advocating for yourself rather than just assuming delays are normal. The fact that multiple people here have dealt with similar processing issues suggests this is a systemic problem that EDD should address. For anyone else facing this situation, it seems like the key takeaways are: 1) delivery method changes trigger manual reviews that aren't well communicated, 2) the payments will eventually come through retroactively, but 3) you may need to speak with a representative to get things moving. Thanks to everyone who contributed their knowledge here - this is exactly the kind of real-world insight that helps navigate these bureaucratic maze situations!