One important thing to note - there's a time limit on requesting wage investigations. You need to do this within one year of the beginning date of your disability claim. So don't wait too long to get this process started!

Just wanted to add - if you're having trouble getting through to EDD by phone, try calling right at 8 AM when they open. I've had better luck getting through in the first 30 minutes of the day. Also, when you do get through, ask the representative to note in your file that you've been trying to resolve missing wages - this creates a paper trail that can help if you need to escalate later. Keep all your documentation organized (bank statements, any paystubs you have, W-2s) because they'll likely ask for multiple forms of proof. The wage investigation process can feel overwhelming, but based on what others have shared here, it sounds like it's definitely worth pursuing for the backpay and correct ongoing benefits!

mine came through this morning finally!! check ur accounts

As someone who's been on disability for about 8 months now, I can confirm this holiday delay issue is unfortunately pretty common. What helped me in the past was calling the BofA EDD card line super early in the morning (like 7 AM) - sometimes you can get through before the lines get jammed. Also, if you're really in a bind financially, some banks will give you a small advance if you can show them the "issued" payment in your EDD account. It's not ideal but might help with urgent bills. Hope everyone's payments come through soon!

One more piece of advice - when you file your appeal (even if you're also trying the informal reconsideration route), make sure to request continued benefits pending the appeal decision. There's a specific checkbox for this on the appeal form. This is called "aid paid pending" and means you might be able to receive benefits while waiting for the appeal decision. Not everyone qualifies, but it's worth requesting.

I'm so sorry you're dealing with this - the EDD system can be incredibly frustrating! I went through something similar last year where they denied my claim due to a "missed deadline" that was literally impossible to meet given their mail processing times. One thing that really helped me was bringing a printed copy of the USPS tracking information showing the date you sent it versus when it was delivered. Make sure to highlight those dates so it's crystal clear to whoever reviews your case. Also, when you're at the office tomorrow, ask them to check if there are any notes in your file about your case being flagged for the timing issue. Sometimes these cases get automatically flagged in their system and can be resolved more easily than you'd expect. Good luck tomorrow - you've got this! The fact that you responded promptly and have documentation proving it should work in your favor.

Hey, I know this sucks, but don't lose hope. I had my claim disallowed twice before finally getting approved. Keep pushing and don't be afraid to get loud if you need to. You got this! 💪

Sorry to hear about your situation! I went through something similar a few months ago. In my case, it turned out there was an issue with my medical documentation - apparently one of my doctor's forms wasn't filled out completely. The crazy thing is, I had to dig through my online account and call multiple times before anyone would tell me the specific problem. My advice: - Screenshot everything in your online account - Request a detailed explanation in writing of why you were disallowed - Check if any of your medical forms had missing signatures or dates - Don't wait - start the appeal process immediately even if you're still trying to figure out what went wrong The whole system is designed to be confusing and make you give up. Don't let them win! Keep us posted on how it goes.

word of advice: dont bother with the online chat support. I wasted 2 hours yesterday and got nowhere. Calling is your best bet

I had the exact same problem with the Money Network app last month! The app kept crashing every time I tried to check my balance or transfer money. I called the EDD customer service line and asked to switch to paper checks - it was honestly one of the best decisions I made. The representative was actually pretty helpful once I got through. Just make sure you have your account info ready when you call, and like others mentioned, be prepared for a long wait time. The switch took about 10 business days for me, and now I don't have to deal with that buggy app anymore. Hope this helps!