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I'm going through this exact same situation right now! My SDI payment for a shoulder injury showed as "issued" two days ago but my Money Network card still shows zero balance. Reading through all these experiences is so reassuring - I was starting to think something went wrong with my claim. It's really frustrating that EDD doesn't warn you about this delay when you're already stressed about being out of work and needing the money. I've been checking the app obsessively every few hours! Going to try to be patient and wait it out based on everyone's advice here. This community is so helpful for getting real answers that you can't find anywhere on the official websites.
I'm in the exact same boat right now! Just got approved for SDI last week for pregnancy-related issues and my first payment showed as issued yesterday but nothing on my Money Network card yet. Reading through everyone's experiences here has been such a relief - I was convinced something had gone wrong! It's so stressful when you're already dealing with being unable to work and then you have to worry about whether your benefits are actually coming through. The fact that EDD doesn't give any heads up about this delay is really poor communication on their part. Definitely going to set up those push notifications in the Money Network app like others suggested. Thanks to everyone for sharing their timelines - it's so much more helpful than anything you can find on the official sites!
I'm currently dealing with this exact same situation! My first SDI payment for a wrist injury showed as "issued" yesterday afternoon but my Money Network card balance is still showing $0. Reading through everyone's experiences here has been incredibly helpful - I was starting to panic that something went wrong with my application. It's really frustrating that EDD doesn't clearly communicate these processing delays when you first get approved. When you're already stressed about being unable to work and counting on these benefits, the uncertainty is just brutal. I'm going to try to be patient and wait the 24-48 hours like everyone suggests, but I wish there was better transparency about these timelines. Thanks to everyone for sharing their real-world experiences - this is exactly the kind of practical information you need but can never find on the official EDD website!
I had this exact same issue a few months ago! The upload feature is really poorly designed. What finally worked for me was accessing it through the mobile app instead of the website. For some reason, the upload button showed up there when it wouldn't appear on desktop. If you don't have the app, you can also try accessing the mobile version of the site through your phone's browser. Also, make sure your form is saved as a PDF - I think they're picky about file formats. Hope this helps!
Thanks for the mobile app tip! I never would have thought to try that. It's so weird how the same system can work differently on different platforms. I'm definitely going to download the app and give it a shot. And good call on the PDF format - I was actually trying to upload it as a JPEG screenshot 🤦♀️
I just went through this nightmare last month! Here's what I discovered after way too much trial and error: the upload feature is tied to your case status. If your disability claim is still in "initial review" status, the upload option won't show up at all. You have to wait until they move you to "pending additional documentation" status, which can take 2-3 weeks. It's incredibly frustrating because nowhere on the site does it explain this! I only found out when I finally got through to someone on the phone. You can check your case status under "Claim History" - if it's still in initial review, that's why you can't upload anything yet. Super backwards system if you ask me.
Wait, WHAT?! This explains everything! I've been banging my head against the wall for weeks thinking the website was broken. So you're saying I just have to sit and wait for them to change my status before I can even upload my documents? That's absolutely insane - why wouldn't they just tell people this upfront? I checked my claim history and sure enough, I'm still in "initial review." This is so frustrating but at least now I know I'm not going crazy. Thanks for sharing this info, you probably just saved me from making dozens more phone calls!
This is incredibly helpful information! I wish I had known this weeks ago. I've been trying to upload my 2580g form too and was starting to think there was something wrong with my account. Just checked my status and yep - still in "initial review." It's so backwards that they don't explain this anywhere on their website. You'd think they'd want to make the process as clear as possible, but instead we're all left guessing and wasting time. Really appreciate you sharing what you learned from your phone call - this should honestly be posted somewhere obvious on their site!
Congratulations on your twins! 🎉 As a newcomer to this community, I've been learning so much from threads like this. From everything I've read here and researched on the EDD website, it definitely sounds like you should file now with that doctor's note! The 49-day early filing window exists exactly for situations like yours. I'm really impressed by how proactive you're being - getting your specialist's documentation early and asking the right questions before you need the benefits. From all the experiences shared here, it seems like filing early gives you the best chance of avoiding payment delays and having time to address any potential paperwork issues. Your high-risk twin pregnancy should make for a very straightforward approval process. One small tip I picked up from reading other posts - when you do file online, make sure to save screenshots of every confirmation page and your claim number in multiple places. It sounds like you'll need those reference numbers throughout the process. This thread has been incredibly educational for me too as someone who might face a similar situation in the future. Thank you for asking such thoughtful questions and allowing the community to share their knowledge! Wishing you a smooth filing process and healthy babies! 💙
Thank you so much for the encouragement and helpful tips! I really appreciate everyone in this community sharing their experiences - it's made me feel so much more confident about the process. The tip about saving screenshots and confirmation numbers is definitely going on my to-do list. I'm planning to file online this week and will make sure to document everything carefully. It's amazing how supportive and knowledgeable everyone here is. Thanks again for the well wishes! 💕
Congratulations on your twins! 🎊 As a newcomer to this community, I've been reading through posts to better understand the SDI process, and your thread has been incredibly helpful! Based on all the advice shared here, it definitely sounds like filing now is the smart move. The 49-day early filing rule seems perfect for your situation with the doctor's note already in hand. I'm really impressed by how organized and proactive you're being - having that specialist documentation ready and asking the right questions upfront will probably save you so much stress later. One thing that stood out to me from reading everyone's experiences is how important it is to stay on top of the process once you file. It sounds like checking your SDI Online account regularly and following up with your doctor about submitting their portion quickly are key to avoiding delays. Your high-risk twin pregnancy should make for a straightforward approval, and it's reassuring to see so many community members who've successfully navigated this process sharing their tips. This thread is definitely going into my bookmarks for future reference! Wishing you a smooth filing process and healthy babies! Thank you for sharing your questions - it's helping newcomers like me learn so much about the system! 💙
I'm going through the exact same thing right now! Filed my PFL claim about 5 weeks ago and it's been stuck on "pending" ever since. The phone system is absolutely ridiculous - I've probably spent 20+ hours on hold just to get disconnected. Reading through all these comments, it sounds like contacting my assembly member might be the way to go. Has anyone had luck with specific assembly offices being more responsive than others? Also really considering that Claimyr service that @Sofia Peña mentioned, even though $20 feels steep just to talk to someone who should be accessible for free 😤 Thanks for starting this thread - at least we know we're not alone in this nightmare!
Welcome to the PFL waiting game club! 😅 5 weeks is rough - I'm only at 3 weeks but already feeling like I'm losing my sanity. The phone system is definitely a joke, I've had the same experience with getting disconnected after hours of waiting. I'm definitely going to try the assembly member route too after seeing all the positive feedback here. Seems like that's been the most consistent success story from everyone. And yeah, that $20 for Claimyr does sting when we shouldn't have to pay extra just to reach someone, but honestly if it works it might be worth it for peace of mind. Thanks for sharing your experience - it really does help knowing we're all dealing with this together! Keep us posted on how the assembly member contact goes 🤞
Same boat here! Filed my PFL claim about 4 weeks ago and it's been a total nightmare. The "pending" status is driving me crazy and I've basically given up on the phone system after getting hung up on multiple times. Really appreciate everyone sharing their experiences and tips here. The assembly member suggestion keeps coming up so I'm definitely going to try that route. @Giovanni Martello thanks for those detailed steps - having a game plan helps a lot! Also seeing mixed reactions about Claimyr but honestly at this point I might just bite the bullet and pay the $20 if it actually works. This whole situation is so frustrating when you're already dealing with family stuff and need the financial support. Will report back if I have any success with the assembly member route. Hang in there everyone! 💪
Freya Thomsen
I'm new here but wanted to chime in since I literally just dealt with this exact situation two weeks ago! My primary care doctor said the same thing about not being able to extend another doctor's claim for my postpartum anxiety. What worked for me was printing out the EDD Disability Insurance handbook section that specifically talks about physician changes during a claim. There's a clear statement that says "You may receive treatment from different physicians during your disability period without affecting your claim." I highlighted that part along with the section explaining the DE 2525XX form. When I showed this to my doctor, she immediately understood and said "Oh! I thought you were asking me to take over someone else's medical decisions, but you just need me to assess your current condition." The whole thing was resolved in about 5 minutes once she realized what was actually being asked. Your doctor is definitely wrong about needing a new claim - you'd only file a new claim if you had completely recovered and then developed a different condition later. Since you're continuing treatment for the same PPD, it's absolutely just an extension. Don't let them talk you into losing that week of benefits! You've got enough to deal with without unnecessary bureaucratic hassles.
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Nalani Liu
•This is exactly what I needed to hear! I love how you explained that your doctor thought you were asking her to "take over someone else's medical decisions" - that really clarifies the confusion. It makes so much sense that doctors would be hesitant about that, but assessing your current condition is completely different and totally within their scope. The EDD Disability Insurance handbook sounds like another great resource to bring along with the DE 2525XX form. Having that official statement about physician changes during a claim highlighted would probably clear up any remaining confusion immediately. It's so reassuring to hear from someone who just went through this successfully so recently! The fact that it only took 5 minutes once your doctor understood what was actually being requested gives me a lot of hope. I'm definitely not going to let them talk me into a new claim and losing benefits - especially when I'm already dealing with PPD and financial stress. Thank you for taking the time to share your experience as a newcomer too! This community has been incredibly helpful and supportive. I feel so much more prepared and confident about handling this situation now. 😊
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Lourdes Fox
I'm new to this community but wanted to share my experience since it sounds exactly like what you're going through! I just dealt with this same situation about a month ago when my therapist left her practice in the middle of my disability claim for postpartum anxiety. My new therapist initially said the exact same thing - that she couldn't extend someone else's claim and I'd need to file fresh. But I called EDD directly and they confirmed that's completely wrong. They explained that for the same ongoing medical condition, ANY licensed physician can complete the DE 2525XX extension form using your existing claim number. What finally convinced my therapist was when I brought a printed copy of the DE 2525XX form along with the EDD webpage that explains physician changes during claims. I also explained it as "I need medical certification that my condition is ongoing" rather than asking her to "extend a claim" - the framing made a huge difference because it focused on the medical assessment (which she's comfortable with) rather than the bureaucratic process. The whole thing ended up taking maybe 10 minutes once she understood what was actually being requested, and my benefits continued without any interruption or waiting period. You're absolutely right to push back on this - don't let them talk you into filing a new claim and losing a week of benefits! Your doctor can definitely do the extension, they just need the right information. Bring that DE 2525XX form and you should be all set! 💙
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