UPDATE: I finally got through to EDD this morning! Used that Claimyr service someone mentioned and it actually worked - got connected to a rep in about 20 minutes. Turns out there was a problem with my medical certification. My doctor submitted it, but they used an older version of the form that didn't have all the required information. The EDD rep said they sent a request for updated info to my doctor's office TWO WEEKS AGO but nobody told me! I immediately called my doctor and they're submitting the correct form today. The rep said once they receive it, I should get paid within 2-3 business days. Fingers crossed! For anyone else waiting on payments - definitely try to get through to someone on the phone. There might be an issue you don't know about.

This is such a common issue unfortunately! I went through something similar last year and the stress of waiting for that first payment while bills pile up is absolutely awful. One thing that helped me was documenting everything - keep records of when you certified, when you called, what your doctor's office told you, etc. Sometimes EDD will ask for this information later. Also, if you haven't already, make sure you're checking your SDI Online account daily. Sometimes they'll post messages or requests for additional information that aren't obvious at first glance. Look under any "Messages" or "Correspondence" sections. Really glad you got through and found out what the actual problem was! It's so frustrating that they don't proactively notify you when there are issues with your claim. Hope you get paid soon!

wait i just remembered something - is your back injury from work??? if it happened at work even partly you should be on workers comp not SDI!!! that pays way more and lasts longer!

I'm in a similar boat - my SDI is ending next month and I'm still not cleared for work. One thing that's helped me is reaching out to 211 (dial 2-1-1) - they connect you with local resources for emergency financial assistance, food banks, and utility help. Some counties have specific programs for people in the gap between state disability and other benefits. Also, if you haven't already, apply for CalFresh (food stamps) and see if you qualify for any utility assistance programs through LIHEAP. Every bit helps when you're trying to stretch what little savings you have left. The application process for these is way faster than SSDI. Hang in there - this gap period is brutal but there are people and programs out there to help bridge it.

For anyone dealing with this issue: 1. EDD SDI uses a "base period" for calculating your benefits - this is divided into quarters and usually doesn't include your most recent completed quarter. 2. What appears on your claim display isn't necessarily what they're using for calculations. 3. When your claim is processed, you'll receive a notice of computation that shows the specific quarters and earnings used to calculate your benefit amount. 4. Only if this amount seems incorrect (based on your actual earnings history) should you contact EDD for correction. 5. For pregnancy claims specifically, your doctor's certification date, last day worked, and expected delivery date are more important for processing than which specific employer is displayed in your online account.

I'm dealing with something similar right now! I'm 28 weeks pregnant and just noticed they have me listed under a retail job I worked at briefly 6 months ago instead of my current office job. Reading through all these responses is so reassuring - sounds like this display issue is pretty common but doesn't actually affect the benefit calculation. I was about to stress-call EDD but I think I'll just wait for my approval notice and check that the benefit amount looks right based on my current wages. Thanks everyone for sharing your experiences!

I've been lurking on this thread because I'm dealing with the exact same issue - my 2525 form never showed up either and my certification deadline is in just a few days! Reading through everyone's experiences here has been incredibly helpful. I'm definitely going to try that email approach to eddcorrespondence@edd.ca.gov first thing tomorrow with "URGENT: Missing Form 2525" in the subject line like @Jasmine Hancock suggested. It sounds like that's had the best success rate based on what people are sharing here. If that doesn't work fast enough, I'll try the early morning calling strategy and maybe even look into that fax option someone mentioned. It's ridiculous that we have to jump through all these hoops just to get a basic form, but I appreciate everyone sharing what actually works in practice. @Adrian Connor - hoping you get this resolved soon! Please update us on whether the email method works for you. This whole thread is going to help so many people dealing with the same mail delivery nightmare. 🤞

I'm so glad I found this thread! I'm dealing with the exact same issue - my EDD 2525 form never arrived and my deadline is approaching fast. It's honestly both relieving and infuriating to see how many of us are going through this same mail delivery nightmare. Based on all the great advice shared here, I'm planning to: 1. Send an urgent email to eddcorrespondence@edd.ca.gov tomorrow morning with the exact subject line format @Jasmine Hancock suggested 2. Try calling right when they open at 8am if the email doesn't get a quick response 3. Document everything along the way It's absolutely ridiculous that we have to become experts at navigating a broken system just to get basic forms we're entitled to, but I really appreciate everyone sharing their real-world solutions here. This community is honestly more helpful than the actual EDD customer service! @Adrian Connor - really hoping that email method works for you! Please keep us posted on your progress. And thanks for starting this thread - you've probably helped dozens of people who are dealing with the same issue. 🙏

I feel your pain, OP. The EDD is like trying to nail jello to a wall. Keep at it and don't let them wear you down!

I had a similar issue last month when I missed their callback. What worked for me was logging into my EDD account online and looking for a "Contact EDD" or "Ask EDD" option where you can send a message explaining that you missed the call and need to reschedule. I also tried calling the 1-800-300-5616 number right at 8 AM when they open - it took about 30 tries but I finally got through. Don't lose hope, they will eventually connect with you again!