How to update EDD direct deposit info ASAP? Need help!

I found a way to solve EDD direct deposit update issues, watch this: https://www.youtube.com/watch?v=hkvomUPrbOg

I just went through this last month. It's a pain, but here's what worked for me: 1. Call the EDD number as soon as they open (8 AM I think?) 2. When you get the automated system, press 1 for English, then 1 for claim questions, then 2 for payment info 3. You'll probably have to wait on hold for a while, but stay patient 4. When you get a rep, just tell them you need to update your direct deposit info 5. They'll ask for your new account and routing numbers, so have those ready Good luck! Let us know how it goes.

I found a way to get someone on the phone fast. I used this site's (claimyr.com) calling tool that dials the phone menu, stays on hold, waits for a live agent to pick up, then sends the call to my phone. It does cost $20, but it works. Here's a video about it: https://youtu.be/1X-mEsLtbmQ

am i the only 1 who thinks its ridiculous we have to jump through all these hoops just to update our bank info? 🤡 edd needs to get their act together fr

Has anyone tried updating this info online? I thought I saw an option for it in my account settings, but now I can't find it.

Quick tip: When you do get through, ask them to confirm your new info by reading it back to you. I didn't do this and they somehow got my routing number wrong. Took another week to fix 😫

Anyone know if changing banks will delay payments? I'm switching from Wells Fargo to a local credit union.

pro tip: if u cant get thru on the main line, try calling one of the foreign language lines and then ask to be transfered to an english speaker. sometimes works like a charm 😉

Just went through this process myself last week! Here's what I learned: Make sure you have a voided check or official bank letter with your account details - they're pretty strict about verification. Also, don't close your old account until you see at least one successful deposit to the new one. EDD told me it can take 1-2 payment cycles to fully process, so patience is key. The phone wait was brutal (about 3 hours) but the actual update took less than 5 minutes once I got through. Hang in there!

Thanks for starting this thread @Victoria Scott! I actually just updated mine last month and wanted to share what worked for me. I called the 1-800-300-5616 number right at 8 AM on a Wednesday and got through in about 45 minutes (which felt like a miracle tbh). The rep was super helpful and walked me through everything step by step. One thing I wish I'd known beforehand - they need your new account to have been open for at least 30 days before they can update it, so if you just opened a new account, you might need to wait. Also, they'll send a test deposit of $0.01 to verify the account before switching over your regular payments. Hope this helps and good luck getting through! 🤞

Hey @Victoria Scott! I just went through this nightmare last month and finally got it sorted out. Here's my experience: I tried calling for DAYS and kept getting the busy signal or would get disconnected after waiting forever. What finally worked was calling the 1-800-300-5616 number at exactly 8:01 AM on a Thursday morning and spamming redial until I got through the busy signal (took about 20 tries but persistence paid off!). Once I got a rep, the actual process was pretty straightforward - they just needed my routing number, account number, and they verified my SSN and address. The whole call took maybe 10 minutes once I actually got someone on the line. One heads up though: they warned me it could take up to 10 business days for the change to take effect, and they recommended keeping my old account open until I see the first successful deposit. Also make sure your name on the bank account matches EXACTLY what EDD has on file - apparently that's a common hangup. Good luck and don't give up! The system is broken but you'll get through eventually 💪

Thanks for all the helpful info everyone! I'm going through this exact same situation right now. Quick question - has anyone had success with the UI Online portal lately? I keep seeing conflicting info about whether you can actually update direct deposit info online or if you HAVE to call. Also, for those who got through by phone, did you notice any difference in wait times between different days of the week? I'm trying to strategize the best time to call so I don't waste my entire day on hold 😩

Hey Victoria! I just went through this whole ordeal myself about 3 weeks ago. Here's what I wish someone had told me upfront: First, definitely call right at 8 AM sharp - I had the best luck on Tuesdays. The number is 1-800-300-5616, and once you get through the menu (press 1 for English, then 6 for general info, then 7 to speak to a rep), you'll probably wait 1-3 hours but don't hang up! Second, have EVERYTHING ready: your SSN, new routing/account numbers, and the exact name as it appears on your bank account. Third, and this is important - they'll tell you it takes 7-10 business days to process, but in my experience it was closer to 2 weeks. Keep your old account open until you see that first successful deposit! The rep will also do a small test deposit first to verify everything works. It's a pain but totally doable. Stay strong and keep us posted on how it goes! 💪

Just wanted to chime in as someone who recently went through this process! I had to update my direct deposit info about 6 weeks ago after switching banks. Here's what worked for me: I called the 1-800-300-5616 number at 8:00 AM exactly on a Tuesday morning (took about 15 redials to get past the busy signal). The wait was about 2.5 hours, but I just put it on speaker and did other things while waiting. Once I got through, the rep was actually really helpful and efficient - the whole update process took maybe 7-8 minutes. They walked me through everything and confirmed all my info back to me twice. One thing that really helped was having a photo of my voided check ready on my phone so I could double-check the routing/account numbers while talking to them. The change took about 8 business days to go into effect, and they did send that little test deposit first like others mentioned. My biggest tip: don't get discouraged by the busy signals and long wait times - it's frustrating but you WILL eventually get through! Hang in there Victoria, you've got this! 🙌

Hey @Victoria Scott! I just went through this exact same situation about 2 months ago and totally feel your stress about missing payments. Here's what worked for me: I called 1-800-300-5616 right at 8:00 AM on a Wednesday morning (took about 12 redial attempts to get past busy signals). The wait was around 2 hours, but I put it on speaker and did chores while waiting. When I finally got through, the rep was super professional and the actual update took less than 10 minutes. Make sure you have your new routing number, account number, and SSN ready to go. One thing that caught me off guard - they asked me to verify the exact spelling of my name as it appears on the new bank account, so double-check that matches your EDD records beforehand. They processed a small test deposit within 3 days, then my regular payment went to the new account about a week later. The whole process took about 10 business days total. It's definitely a pain but totally manageable! Pro tip: don't close your old account until you see at least one successful deposit in the new one. You've got this! 💪