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Another tip that really helped me - if your doctor's office is dragging their feet, ask to speak with the billing department or insurance coordinator. They deal with disability paperwork all the time and usually know the process better than the front desk staff. When I was waiting for my Part B to be submitted, the billing coordinator told me they batch process EDD forms on specific days of the week, so timing your request right can make a difference. She also mentioned that if you bring a pre-addressed envelope with the EDD mailing address already filled out, it removes one more step for their office and can speed things up. Sometimes these small details make all the difference when you're dealing with busy medical offices!
This is such good advice about talking to the billing department! I wish I had known this when I was going through my claim process. The front desk staff at my doctor's office seemed clueless about EDD forms, but you're absolutely right that the billing/insurance people handle this stuff regularly. The pre-addressed envelope tip is brilliant too - anything to make it easier for them to just drop it in the mail. I'm definitely saving all these tips for future reference. It's amazing how much smoother things can go when you know who to talk to and how to make their job easier.
One thing I learned the hard way - if you're dealing with a large medical group or hospital system, try calling their centralized medical records department directly instead of going through your individual doctor's office. These big systems often have dedicated staff who handle nothing but insurance and disability forms all day long. I wasted 2 weeks calling my doctor's local office before someone told me about the main medical records line. Called them and had my Part B submitted within 48 hours! They even gave me a confirmation number and told me exactly when EDD would receive it. If you're with Kaiser, Sutter, or any of the big health networks, this could save you tons of time and stress.
I'm new to dealing with EDD and this thread has been incredibly helpful! I'm actually facing a similar issue where my debit card keeps getting declined for online payments even though I have funds available. Reading through everyone's suggestions, I think I'll start by calling my bank to check for any merchant category restrictions or daily limits. The tip about trying the payment during off-peak hours is really smart too. It's so frustrating that something as simple as making a payment can be this complicated, but I really appreciate how supportive this community is. Thanks to everyone who shared their experiences - it's reassuring to know I'm not alone in navigating these EDD challenges! 🙏
Welcome to the EDD struggle club! 😅 As someone who's been dealing with this system for a while now, I can tell you that you're definitely not alone in facing these payment issues. This community has been a huge help for me too. One thing I'd add to all the great advice already shared - if your bank says everything looks fine on their end, ask them specifically about "government payment restrictions" because some banks have separate rules for those types of transactions. Also, keep notes of when you try to make payments and what error messages you get - it can help identify patterns. You've got this! 💪
I've been dealing with EDD payment issues for months now and this thread is gold! One thing that hasn't been mentioned yet - if you're using a prepaid card or newer account, banks sometimes have additional verification requirements for government payments. I had to physically go into my bank branch with ID to verify my identity before they would allow EDD transactions to go through. Also, double-check that your billing address on file with your bank matches exactly what you're entering on the EDD site - even small differences like "St" vs "Street" can cause declines. The whole system is broken but we gotta work around it somehow! Stay strong everyone 💪
I've been through this exact situation! For permanent disability certifications, you absolutely need to include your doctor's information even if your last visit was months ago. Put down your doctor's name, contact info, and the actual February date when you last saw them. What helped me was calling my doctor's office to explain that I need periodic "disability maintenance" appointments - not for treatment, but just to maintain the medical record for EDD purposes. Most doctors understand this requirement. I schedule these about every 5-6 months, and they're usually quick 15-minute visits where the doctor just confirms my condition status. The key thing is that EDD needs to see an ongoing doctor-patient relationship documented, even for permanent conditions. Your original paperwork establishing the permanent status is important, but the ongoing certifications still require current medical supervision on file. Don't stress too much about the February date being "old" - just make sure to get a follow-up appointment scheduled soon to keep everything current going forward.
This is exactly what I needed to hear! I really appreciate you explaining the "disability maintenance" appointment concept - that's such a practical way to frame it when talking to the doctor's office. I was worried about seeming like I was wasting their time, but framing it as maintaining medical records for EDD purposes makes perfect sense. I'm definitely going to schedule one of these appointments every 5-6 months like you suggested. It's reassuring to know that the February date isn't a problem as long as I stay proactive about keeping the relationship current. Thank you for the detailed advice!
I went through something very similar when I started my permanent disability claim last year! The confusion around doctor visits for permanent conditions is so common. What I learned is that you should definitely include your doctor's information from February - EDD expects that even for permanent disabilities. One thing that really helped me was understanding that "permanent" in EDD's system doesn't mean you never need medical oversight again. It just means your condition isn't expected to improve. I now do brief check-ins with my doctor every 6 months or so - not for new treatment, but just to maintain that medical relationship that EDD requires. Also, for future certifications, consider adding a brief note in any comments section explaining that your condition is permanent/stable per your physician's original documentation. This can help prevent confusion if there are gaps between appointments. The key is showing EDD that you're still under medical supervision even if you're not actively being treated.
Just to follow up on this thread - make sure that when you file your SDI claim, you accurately report the last day you worked AND the first day you were disabled (which sounds like yesterday in your case). The DE 2501 form has specific questions about this. Your doctor will need to certify this date as well. As long as these dates are consistent with your UI certifications, you should be fine. If there's any discrepancy, EDD may investigate and potentially determine there was an overlap in benefits.
Update: I spoke with my doctor again and she confirmed she's marking my official disability start date as yesterday on the DE 2501 form. I've also printed out all my UI certifications showing I reported being able and available for work during those previous 3 weeks. Hopefully this documentation will prevent any issues. Thanks everyone for your help!
That sounds like you handled it perfectly! Having your doctor clearly document the disability start date and keeping records of your UI certifications was smart. Just one more tip - when you submit your SDI claim, consider including a brief written statement explaining the timeline (injury 3 weeks ago, able to work until yesterday when doctor determined disability). This proactive documentation can help prevent any future questions from EDD about the transition. Wishing you a smooth claims process and speedy recovery!
Serene Snow
Wait everyone is giving wrong info here. PFL and SDI are NOT the same program technically. PFL is administered by EDD but its technically part of the family leave program not disability. So ya its normal to get seperate forms. Just file with what u have for now and amend later if the other form shows up. Thats what my tax guy told me.
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Haley Stokes
•This is incorrect. While PFL and SDI are different benefit programs, they are both administered by EDD and reported on the same 1098G form. You absolutely should not file your taxes without accounting for all benefits received, as this could trigger an automated IRS notice later.
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Alejandro Castro
OP, I wanted to follow up - did you check if your name or SSN might have been entered differently for the two claims? I've seen cases where this happened when someone filed claims at different times of the year or used a slightly different format for their name (like including a middle initial on one form but not the other). In those cases, EDD sometimes generates separate 1098Gs because their system treats them as different individuals.
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Maggie Martinez
•Update! I finally got through to EDD this morning after using the Claimyr service that someone mentioned above. The rep confirmed there was a mix-up in their system. Apparently when I filed my second claim for SDI, there was a typo in my SSN (one digit was wrong), so their system didn't link it to my PFL claim. They're correcting it and sending me an updated 1098G with the combined amount in 5-7 business days. They also gave me the correct total to use for my taxes now so I don't have to wait. Thanks everyone for your help!
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