SDI login issues - tried clearing cache & different browsers, still can't access account. Help!

I found a way to solve SDI account login issues, watch this: https://www.youtube.com/watch?v=kfk3TW8_iL8

Ugh, I feel your pain! I had a similar issue last month. Have you tried resetting your password? Sometimes that fixes weird login problems.

I found a method to get someone on the phone. I used this site's (claimyr.com) calling tool that dials the phone menu, stays on hold, waits for a live agent to pick up, then sends the call to my phone. It does cost $20, but it works. Here's a video about it: https://youtu.be/1X-mEsLtbmQ

Have you checked if your account is locked? Sometimes they do that for security reasons and dont even notify you 🤦‍♂️

I've been dealing with SDI login issues for WEEKS now. Here's what I've learned: • Sometimes it's a browser compatibility issue. Try using Microsoft Edge if you haven't already. • Check if your pop-up blocker is interfering. • Make sure your computer's date and time are set correctly. • Try logging in during off-peak hours (early morning or late evening). • If all else fails, you might need to create a new account. It's a pain, but it worked for me. Hope this helps! Let us know what the agent says.

lol welcome to the wonderful world of EDD where nothing works and everythings made up 🤡

Have you tried turning it off and on again? 🤣 jk jk... but seriously, sometimes logging out of all devices and waiting 24 hours before trying again can help. Good luck!

I had the exact same issue a few months back! After trying everything (different browsers, clearing cache, etc.), I discovered my antivirus software was blocking some of the EDD site's security features. Try temporarily disabling your antivirus/firewall and see if that helps. Also, make sure JavaScript is enabled - EDD's site relies heavily on it. If you're still stuck after your call, try accessing the site through a VPN sometimes that bypasses weird regional connection issues. Keep us posted on what the agent tells you!

I had a similar issue last year and what finally worked for me was clearing ALL stored data for the EDD site specifically (not just cache). In Chrome, go to Settings > Privacy and Security > Site Settings > View permissions for all sites, then search for EDD and delete everything. Also try using an incognito/private browsing window - sometimes stored login tokens get corrupted. One more thing - if you're on a work/school network, their firewall might be interfering. I had to use my phone's hotspot to get through initially. Hope your call goes well, but these might be worth trying first!

I went through this exact same nightmare a couple weeks ago! What finally worked for me was a combination of things: First, I had to completely log out of my EDD account on ALL devices (including my phone), then clear not just my browser cache but also cookies and stored passwords for the EDD site specifically. After that, I waited about 2 hours before trying to log back in. Turns out my account had some kind of session conflict that was preventing new logins. Also, double-check that you're using the correct URL - there are some phishing sites that look identical to the real EDD login page. The real one should be edd.ca.gov. If none of that works, definitely mention to the agent that you've tried multiple browsers and cleared cache - they have some backend tools they can use to reset your account status that regular users can't access. Good luck and let us know how the call goes!

I just went through this exact same thing last month! One thing that helped me was checking if there were any pending security verifications on my account. Sometimes EDD will require additional verification (like confirming your identity or updating your contact info) but they don't always send clear notifications about it. When I called, the agent told me my account was in a "pending verification" status that was blocking logins, even though I never received any emails or messages about it. They were able to clear it right away once I confirmed my identity over the phone. Also, if you're using any browser extensions (ad blockers, privacy tools, etc.), try disabling them temporarily - some of them can interfere with EDD's login process. Hope this helps and that your call goes smoothly!