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Mei Zhang

EDD Error Code E24 When Creating Profile/Claim - Help!

Hey everyone, I'm having trouble creating a profile or claim on the unemployment website. Keeps giving me an error code E24. Anyone else run into this? Any ideas on how to fix it? I've been trying for days and it's driving me crazy!

I found a way to solve E24 error on unemployment website, watch this: https://www.youtube.com/watch?v=I-lEYhufmwk

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Ugh, I had the same issue last month. E24 is usually related to account setup problems. Have you tried calling their tech support line?

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Yeah, I've been trying to get through for days. Always busy or disconnects me after waiting for hours 😫

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Pro tip: call right when they open. I got through after only 20 mins of waiting that way!

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lol good luck with that. i've been trying for weeks and still no luck 🤡

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E24 error? Classic EDD move 🙄 Have you tried clearing your browser cache and cookies? Sometimes that helps with weird website glitches.

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I found a way to actually get someone on the phone. I used this site's (claimyr.com) calling tool that dials the phone menu, stays on hold, waits for a live agent to pick up, then sends the call to my phone. It does cost $20, but it works. Here's a video about it: https://youtu.be/1X-mEsLtbmQ

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Sounds too good to be true. Is this legit?

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Yeah, it's legit. I was skeptical at first too, but it saved me hours of frustration. Worth every penny imo.

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20 bucks to save hours of headache? Sign me up! 💯

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Here's what worked for me with the E24 error: 1. Log out of your account completely 2. Clear your browser cache and cookies 3. Restart your computer 4. Try logging in using a different browser 5. If that doesn't work, try from a different device (like your phone) 6. As a last resort, create a new account with a different email If none of these work, you'll probably need to talk to someone at EDD directly. Good luck!

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Thanks for the detailed steps! I'll give these a try and report back.

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Creating a new account worked for me! You're a lifesaver 🙏

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Have you checked if your identity verification is complete? Sometimes E24 pops up if there's an issue with that.

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How do I check that? The website is so confusing 😵‍💫

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Go to the 'Personal Information' section in your account. There should be a status for identity verification there. If it says pending or incomplete, that might be your issue.

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This whole system is a joke. They make it impossible to file claims on purpose, I swear. Been dealing with this garbage for months now.

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Preach! 🙌 It's like they're trying to discourage us from claiming what we're entitled to.

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Guys, lets not assume malice. The systems probably just outdated and overloaded. Still sucks tho

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Anyone know if they've updated the system recently? Maybe it's a new bug they haven't ironed out yet.

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I actually had the E24 error just last week! What finally worked for me was using incognito/private browsing mode. Something about the regular browser session was causing issues. Also make sure you're not using any browser extensions that might interfere with the site (ad blockers, password managers, etc.). Try disabling those temporarily. The EDD website is pretty finicky with certain browser settings. Hope this helps!

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Great tip about incognito mode! I never would have thought of that. Going to try this right now along with disabling my extensions. Fingers crossed this finally works! 🤞

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I just went through this same nightmare with E24 errors a few weeks ago! After trying everything mentioned here (clearing cache, different browsers, etc.), what finally solved it for me was updating my personal information. Turns out there was a mismatch between my SSN and name in their system vs what I was entering. I had to call and have them manually correct it on their end. Also, try filing your claim super early in the morning (like 6-7 AM) when there's less traffic on their servers. The system seems to handle requests better then. Don't give up - you'll get through this! 💪

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Thanks for sharing your experience! The timing tip is really helpful - I hadn't thought about server traffic being an issue. Did you have to provide any specific documentation when you called to fix the SSN/name mismatch, or were they able to verify and correct it just based on what you told them over the phone?

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I had the exact same E24 error last month and it was so frustrating! What finally worked for me was a combination of things: first, I made sure I was using Chrome (Firefox gave me issues), then I disabled all my browser extensions temporarily, cleared everything (cache, cookies, saved passwords), and restarted my browser completely. The key thing that I think made the difference was making sure my caps lock was OFF when entering my SSN and personal info - apparently the system is really picky about that. Also double-check that you're entering your name exactly as it appears on your Social Security card, including any middle initials. If you have a hyphenated name or any special characters, that might be causing issues too. Try these steps and let us know if it works! 🤞

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