EDD Error Code When Starting New Claim - Help!
Hey everyone, I'm having trouble starting a new claim on the EDD website. I can log in just fine, but when I try to start a new claim, I keep getting an error code. Has anyone else run into this issue? Any tips on how to get past it? I really need to file this claim ASAP.
24 comments


Tom Maxon
I found a way to solve EDD website claim filing error, watch this: https://www.youtube.com/watch?v=_GYBsSReUgc
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Dylan Baskin
Ugh, classic EDD website issues. 🙄 Have you tried clearing your browser cache and cookies? Sometimes that helps with weird glitches.
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Hunter Brighton
•Thanks for the suggestion! I'll give that a try and report back.
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Lauren Wood
•This worked for me last time! Also, try using a different browser if clearing cache doesn't help.
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Ellie Lopez
I had the same problem last month. Turns out it was because my claim year had ended and I needed to file a new claim instead of reopening my old one. Might be worth checking if that applies to you?
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Chad Winthrope
The EDD website is such a joke. I swear they make it difficult on purpose to discourage people from filing claims. 😤
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Paige Cantoni
•Preach! 🙌 It's like they're stuck in the 90s or something.
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Kylo Ren
•Cmon guys, its not that bad. At least we have an online system. My cousin in another state has to do everything by mail!
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Chad Winthrope
•@profile 6 Just because it could be worse doesn't mean it's good enough. We deserve better.
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Nina Fitzgerald
Here's what worked for me when I had this issue: 1. Log out completely 2. Clear browser cache and cookies 3. Restart your computer 4. Log back in and try again 5. If it still doesn't work, try using a different browser or even a different device if possible If none of that works, you might need to call them directly. Good luck!
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Hunter Brighton
•Wow, thank you for the detailed steps! I'll definitely try this out.
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Jason Brewer
•Saving this for later. The EDD website is so finicky, it's good to have a troubleshooting guide handy.
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Kiara Fisherman
I found a way to actually get someone on the phone. I used this site's (claimyr.com) calling tool that dials the phone menu, stays on hold, waits for a live agent to pick up, then sends the call to my phone. It does cost $20, but it works. Here's a video about it: https://youtu.be/1X-mEsLtbmQ
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Liam Cortez
•Sounds too good to be true. Has anyone else tried this?
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Savannah Vin
•$20 just to talk to someone? That's ridiculous. The system is so broken.
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Kiara Fisherman
•I know it sounds sketchy, but I swear it worked for me. Saved me hours of frustration. Sometimes you gotta pay to play, ya know?
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Mason Stone
•I've used it too. Felt kinda weird paying for it, but man, it was worth every penny when I finally got my issue resolved.
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Makayla Shoemaker
Have you checked if there's any scheduled maintenance on the EDD website? Sometimes they do updates that can cause temporary issues.
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Christian Bierman
idk if this helps, but I had a similar problem and it turned out my account was flagged for identity verification. Might be worth checking if that's the case for you too.
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Hunter Brighton
•Oh man, I hope that's not it. How did you find out your account was flagged?
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Christian Bierman
•I got a message in my EDD inbox about it. If you don't see anything there, you're probably good.
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Emma Olsen
Have you tried turning it off and on again? 😂
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Lucas Lindsey
•lol classic IT advice. But honestly, sometimes it actually works! 🤷♂️
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Lucas Adams
I had this exact same issue a few weeks ago! What finally worked for me was logging in during off-peak hours (like early morning around 6-7 AM). The EDD system seems to get overloaded during busy times and throws random error codes. Also make sure you're using Chrome or Firefox - I noticed Safari gave me more problems. If you're still stuck after trying the browser fixes everyone mentioned, the early morning login trick might be your best bet. Hope this helps!
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