Error submitting new claim on EDD website - any solutions?
Hey everyone, I'm having trouble submitting a new claim on the website. Every time I try, I keep getting an error message. Has anyone else experienced this? Any tips on how to get it to go through? I'm getting really frustrated here.
23 comments
Join the conversation
Carmen Lopez
Ugh, I feel your pain! 😫 I had the same issue last week. Have you tried clearing your browser cache? That worked for me after I banged my head against the wall for hours.
0 coins
Yuki Ito
•Thanks for the suggestion! I'll give that a shot. Fingers crossed it works 🤞
0 coins
Andre Dupont
•clearing cache dint work for me. had to use a diffrent browser alltogether. try that if cache clearing doesnt help
0 coins
Yuki Ito
•Update: Cleared my cache and it's still not working. Gonna try a different browser now. This is such a headache! 😤
0 coins
QuantumQuasar
Classic government website, always breaking when you need it most 🙄 Have you tried submitting your claim late at night? Sometimes the system works better when there's less traffic.
0 coins
Zoe Papanikolaou
I found a way to actually get someone on the phone to help with these issues. I used this site's (claimyr.com) calling tool that dials the phone menu, stays on hold, waits for a live agent to pick up, then sends the call to my phone. It does cost $20, but it works. Here's a video about it: https://youtu.be/1X-mEsLtbmQ
0 coins
Jamal Wilson
•Sounds too good to be true. Is this legit? Anyone else tried it?
0 coins
Zoe Papanikolaou
•Yep, it's legit. I was skeptical at first too, but I was desperate. It saved me hours of hold time.
0 coins
Mei Lin
•$20 just to talk to someone? That's ridiculous. The system is so broken 😡
0 coins
Zoe Papanikolaou
•I get it, but for me, it was worth it. Time is money, and I was wasting whole days trying to get through.
0 coins
Liam Fitzgerald
Here's what I've learned after dealing with this for months: 1. Try different browsers (Chrome, Firefox, Edge) 2. Clear your cache and cookies 3. Use incognito/private browsing mode 4. Check your internet connection 5. Try during off-peak hours (early morning or late night) 6. Make sure all your info is entered correctly 7. If all else fails, call them directly (be prepared to wait) Hope this helps! Let me know if you need more info.
0 coins
Yuki Ito
•Wow, thank you so much for this detailed list! I'll work my way through these steps. Really appreciate it! 💯
0 coins
Amara Nnamani
•This should be pinned at the top of the subreddit tbh
0 coins
Giovanni Mancini
have u tried turning it off and on again? 🤣 jk jk... but seriously, sometimes logging out and back in helps. worth a shot!
0 coins
NebulaNinja
I swear they make these websites confusing on purpose 🤔 Anyone else think they're trying to discourage people from claiming?
0 coins
Fatima Al-Suwaidi
•100% agree. It's all part of their plan to make it as difficult as possible. Stay strong and keep trying! 💪
0 coins
Dylan Mitchell
•Nah, never attribute to malice what can be explained by incompetence. They're just terrible at designing user-friendly systems.
0 coins
Sofia Morales
What exactly does the error message say? Might help to know the specific error you're getting.
0 coins
Yuki Ito
•It just says 'An error occurred while processing your request. Please try again later.' Super helpful, right? 🙄
0 coins
Sofia Morales
•Oof, that's frustratingly vague. Definitely try a different browser if you haven't already. And maybe screenshot the error if you can, might be helpful if you end up having to call them.
0 coins
Dmitry Popov
guys i finally got through after weeks of trying! keep at it, dont give up!
0 coins
Ava Garcia
•Congrats! 🎉 Any tips for the rest of us still struggling?
0 coins
Dmitry Popov
•honestly, just persistence. I tried at like 3 AM and it finally worked. Maybe less traffic then? idk but worth a shot!
0 coins