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Collins Angel

E314 Error When Submitting Claim Online - Help!

Hey everyone, I'm having trouble submitting my claim online. I keep getting this error message saying 'E314: The system is unable to process your request at this time.' Has anyone else run into this? Any ideas on how to fix it? I've tried a few times now and it's really frustrating.

Ugh, I hate when that happens! Have you tried clearing your browser cache? Sometimes that helps with weird errors like this.

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Thanks for the suggestion! I'll give that a try and see if it helps.

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Clearing cache is always the first thing to try with these government websites lol. They're stuck in the stone age I swear 🤦‍♂️

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fr tho why are these sites always so buggy? its like they dont want us to get our benefits smh

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I had the same issue last week! It turned out I had some incorrect information in my claim. Double-check all your entries, especially dates and social security number. One wrong digit can mess everything up.

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Have you tried using a different browser? Sometimes I have better luck with Firefox than Chrome for these government sites.

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I haven't tried that yet. Good idea, I'll give it a shot!

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E314 error is the worst! 😡 I've been dealing with this for days. Called the helpline but surprise surprise, no one picks up. Anyone know if there's a way to submit the claim by mail or in person?

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You can submit by mail, but it takes forever to process. I'd keep trying online if I were you.

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In-person offices are still closed in my area due to covid. Might be different where you are tho

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Hey guys, I found a method that actually works to get someone on the phone. I used this site's (claimyr.com) calling tool that dials the phone menu, stays on hold, waits for a live agent to pick up, then sends the call to my phone. It does cost $20, but it works. Here's a video explaining it: https://youtu.be/Ize0EkN4HDI

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Sounds too good to be true. Are you sure it's legit?

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Yeah, I was skeptical at first too, but I tried it and it worked for me. Saved me hours of frustration.

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20 bucks tho? That's kinda steep just to talk to someone...

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I get it, but for me it was worth it. I was losing my mind trying to get through on my own.

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Alright, let me break this down for everyone dealing with the E314 error: 1. Clear your browser cache and cookies 2. Try a different browser (Firefox or Edge if you're using Chrome) 3. Double-check ALL your information for accuracy 4. If possible, try submitting during off-peak hours (early morning or late night) 5. Disable any ad-blockers or VPNs you might be using 6. Make sure your internet connection is stable 7. If all else fails, try using a different device (like your phone instead of computer) If none of these work, you might need to contact them directly. The phone lines are a nightmare, but keep trying. Sometimes the website issues are on their end and you just have to wait it out. Hope this helps someone! We're all in this together. 💪

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This is gold! Thanks for putting all this info together. Saving this for future reference.

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You forgot step 8: Sacrifice a goat to the EDD gods 🐐😂

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Great list! I'd add: check if your pop-up blocker is interfering. Had that issue once.

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am i the only 1 who thinks its ridiculous we have to jump through all these hoops just to submit a claim? the system is broken af

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Preach! 🙌 It's like they're trying to discourage us from claiming what we're entitled to.

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Totally agree. It's 2023, why can't they have a system that actually works?

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Has anyone tried contacting their local representative about these ongoing issues? Maybe if enough of us complain, they'll finally update the system.

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Pro tip: take screenshots of every step and error message. If you end up having to call, it helps to have evidence of what went wrong.

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That's a great idea, thanks! I'll start doing that from now on.

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I've been dealing with this same E314 error for the past week! What finally worked for me was using an incognito/private browsing window. Something about the regular browser session was causing issues. Also make sure you're not copying and pasting any info - type everything manually. The system seems really picky about formatting. Good luck!

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I had the exact same E314 error last month and it was driving me crazy! What ended up working for me was a combination of things - first I cleared my cache like others mentioned, then I made sure to use a wired internet connection instead of WiFi (the connection seemed more stable that way). But the key thing was I discovered I had accidentally been entering my SSN with dashes, and once I removed them it went through immediately. Also try logging out completely and logging back in before attempting to submit again. The system seems to get stuck sometimes. Hope this helps and you get it sorted soon! 🤞

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Oh wow, the SSN formatting thing is such a good point! I bet that trips up a lot of people. I've been having the same E314 error and I think I might have been including the dashes too. Definitely going to try the wired connection tip as well - never thought about that but it makes sense that a more stable connection would help with these finicky government sites. Thanks for sharing what worked for you!

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I've been struggling with the E314 error too and finally got through yesterday! What worked for me was a combination of several suggestions here - I cleared my cache, switched to Firefox, and most importantly made sure I was entering everything without any special characters (no dashes in SSN, no parentheses in phone number, etc.). Also, I noticed the system seemed to work better around 6 AM when fewer people are probably trying to access it. The whole process is incredibly frustrating but don't give up! Keep trying different combinations of these fixes and hopefully one will work for you too.

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Thanks for sharing your success story! The timing tip about 6 AM is really smart - I never thought about trying during off-peak hours but that makes total sense. The government sites probably get slammed during normal business hours. I'm definitely going to try the no special characters approach too since it seems like multiple people have had success with that. It's crazy how picky these systems are about formatting but at least now I know what to watch out for. Really appreciate everyone sharing their solutions here! 🙏

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Just wanted to chime in as someone who's been lurking here for a while and finally decided to create an account because this E314 error has been making my life miserable! I've tried about half the suggestions mentioned here so far - cleared cache, tried different browsers, double-checked all my info - but still no luck. The incognito window tip from @Miguel Silva is interesting, I haven't tried that yet. Also going to test the early morning approach since it sounds like the system might be less overloaded then. It's honestly wild that we all have to become IT troubleshooters just to file for benefits we've earned. But I'm grateful this community exists because at least I know I'm not alone in this struggle! Will report back if any of these new methods work for me. 🤞

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Welcome to the community @Julia Hall! I totally feel your frustration - I just went through this same nightmare a few weeks ago. The incognito window trick is definitely worth trying, and I'd also suggest making sure you don't have any browser extensions running that might interfere (like password managers or ad blockers). One thing that helped me was actually writing down all my info beforehand so I could type it in quickly without pausing - seems like the system times out if you take too long on any one page. Hope you get it sorted soon! We're all rooting for each other here 💪

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I've been battling this E314 error for about 3 days now and I'm at my wit's end! Reading through everyone's suggestions here has been super helpful though. I tried the cache clearing and different browsers but still getting the same error. The formatting tips are really interesting - I definitely had dashes in my SSN so I'm going to try removing those next. Also planning to wake up super early tomorrow to try during off-peak hours like some of you suggested. It's honestly ridiculous that we have to become tech support specialists just to file a basic claim, but I appreciate everyone sharing what worked for them. This community is a lifesaver! 🙏

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Hey @Javier Mendoza, I totally feel your pain! I just went through this exact same thing last week. The formatting thing is huge - definitely try removing those dashes from your SSN, and also make sure there are no spaces anywhere. I also found that typing everything super slowly helped, like the system gets confused if you type too fast? Sounds weird but it worked for me. The early morning thing is legit too - I finally got through around 5:30 AM when barely anyone else was probably online. Hang in there, you'll get through it! 💪

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Just wanted to jump in here since I've been dealing with this exact same E314 error! After reading through all the great suggestions, I finally got mine to work yesterday. What did it for me was a combination of using Firefox in incognito mode AND making sure to disable all my browser extensions (especially my password manager and ad blocker). I also followed the advice about removing all formatting from my SSN and phone number - no dashes, no spaces, no parentheses. The early morning timing tip is spot on too - I submitted mine at around 6:30 AM and it went through instantly. It's frustrating that we have to jump through all these hoops, but don't give up! Keep trying different combinations of these fixes. This community has been incredibly helpful in figuring out workarounds for these technical issues. Good luck everyone! 🍀

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Thanks so much @Lily Young for sharing your success! Your combination approach sounds really solid - I hadn t'thought about disabling all the browser extensions but that makes total sense since they could be interfering with the site s'functionality. I m'definitely going to try Firefox in incognito mode with everything disabled tomorrow morning. It s'amazing how many little technical tricks we ve'all had to learn just to access basic services! Really grateful for everyone sharing their experiences here - it gives me hope that I ll'eventually get through this frustrating system too. 🤞

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I just wanted to add my experience for anyone still struggling with the E314 error! I was getting this error for almost two weeks and was about ready to give up. What finally worked for me was actually a bit different from what others have tried - I used Microsoft Edge (which I normally never use) and made sure to turn off all auto-fill features. I also noticed that when I was copying and pasting my info from a document, it was including some invisible characters that were causing issues. Once I typed everything manually and super carefully, it went through on the first try. Also, definitely try the early morning approach - seems like 5-7 AM is the sweet spot when their servers aren't overwhelmed. Don't lose hope, everyone! This system is terrible but we can beat it with enough persistence and the right combination of workarounds. Sending good vibes to everyone still fighting this battle! 🙏✨

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@Anna Kerber this is such a helpful tip about the invisible characters! I never would have thought of that but it makes perfect sense - copying and pasting can pick up all sorts of hidden formatting that these old government systems can t'handle. I m'definitely going to try Microsoft Edge next since I ve'been stuck on Chrome this whole time. The auto-fill thing is smart too, I bet that s'been messing me up. Thanks for not giving up and sharing what finally worked - these success stories keep me motivated to keep trying! 💪

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This invisible characters issue is such a game changer @Anna Kerber! I've been copy-pasting everything from my notes and never realized that could be causing problems. Just tried manually typing everything in Edge like you suggested and WOW - it actually worked! Got through on my first attempt this morning around 6 AM. Thank you so much for sharing this tip, you literally saved my sanity. For anyone else still struggling - definitely try typing everything manually instead of copy-paste, it seems like that was the missing piece for me! 🎉

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Just wanted to add another solution that worked for me after struggling with E314 for days! I was getting nowhere with the usual browser tricks, but then I realized I was using a VPN which was probably making the system think I was accessing from outside California. As soon as I disconnected my VPN and tried again, it went through immediately. Also want to echo what others said about the early morning timing - I submitted mine at 5:45 AM and had zero issues. It's crazy how many random technical things can interfere with these government sites, but at least we've got this community to help troubleshoot! For anyone still stuck, definitely check if you have any VPN or location-masking software running. Hope this helps someone! 🤞

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Oh my gosh @Nia Harris, the VPN thing is SUCH a good catch! I've been running into this error for over a week and I completely forgot I always have my VPN on. That would definitely make the system think I'm not in California. I'm going to disconnect it right now and try again - this could be exactly what I've been missing! It's wild how many different technical issues can cause the same error code. Thank you for thinking to mention this, I bet it's going to help a lot of people who wouldn't have thought to check their VPN status. Really appreciate you sharing your solution! 🙏

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I've been lurking on this thread and finally decided to join because you all have been SO helpful with troubleshooting this E314 nightmare! I just wanted to share what ended up working for me after trying almost everything mentioned here. The winning combination was: Firefox in private browsing mode, VPN completely off, manually typing everything (no copy-paste), removing all dashes/spaces from SSN and phone number, and submitting at 6 AM sharp. But here's the kicker - I also had to turn off my antivirus real-time protection temporarily because it was apparently blocking some of the form submissions! Once I disabled it for just long enough to submit, everything went through perfectly. Just remember to turn your antivirus back on afterward! It's honestly insane that we need to become cybersecurity experts just to file unemployment claims, but this community has been a lifesaver. Thank you all for sharing your solutions - we really are stronger together! 💪✨

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