EDD Error E324 when trying to register new claim - Help!
Hey everyone, I'm having trouble signing into the EDD website. Every time I try to register a new claim, I get this Error: E324 message saying the system can't process my request and I should call support. Has anyone else run into this? Any ideas on how to fix it? I've tried multiple times and it's driving me crazy!
20 comments


Isabella Santos
Ugh, I feel your pain! I had the same issue last month. Have you tried clearing your browser cache and cookies? Sometimes that helps with weird website errors.
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Malik Johnson
โขThanks for the suggestion! I'll give that a shot and report back. Fingers crossed ๐ค
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Ravi Sharma
โขclearing cache never works for government websites lol. they're always broken ๐คก
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Isabella Santos
โขHey, it's worth a try! Sometimes the simplest solutions work. But yeah, you're not wrong about gov websites being a mess ๐
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Freya Larsen
I've been dealing with EDD issues for MONTHS now. It's a nightmare. Have you tried using a different browser? Sometimes Internet Explorer (I know, I know) works better for these old government systems.
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Omar Hassan
Here's what worked for me: 1. Make sure you're using the latest version of your browser 2. Try accessing the site during off-peak hours (early morning or late night) 3. Double-check that all your info is entered correctly 4. If all else fails, you might need to call them directly The E324 error usually means there's a problem with your account or the info you're entering. It's frustrating, but keep at it!
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Malik Johnson
โขWow, thanks for the detailed response! I'll definitely try these steps. Really appreciate the help ๐ฏ
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Chloe Taylor
โขGood luck getting through on the phone tho. I've been trying for weeks and it's always busy ๐คฎ
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ShadowHunter
have u tried turning it off and on again? ๐คฃ
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Malik Johnson
โขLol, if only it were that simple! ๐
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Diego Ramirez
I found a way to actually get someone on the phone. I used this site's (claimyr.com) calling tool that dials the phone menu, stays on hold, waits for a live agent to pick up, then sends the call to my phone. It does cost $20, but it works. Here's a video about it: https://youtu.be/1X-mEsLtbmQ
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Anastasia Sokolov
โขSounds too good to be true. Has anyone else tried this?
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Sean O'Connor
โข$20 just to talk to someone? That's ridiculous. The system is so broken ๐ก
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Diego Ramirez
โขI know it sounds sketchy, but I swear it worked for me. After weeks of trying to get through, I was desperate. It's not ideal to pay, but it saved me so much time and stress.
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Zara Ahmed
Have you checked if theres any system maintenance or known issues posted on the EDD website? Sometimes they have alerts about these things.
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Luca Conti
im in the same boat. been trying to file a claim for 2 weeks now. this whole system is a joke tbh
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Nia Johnson
โขPreach! ๐ It's like they don't want us to get the help we need
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AstroAce
I had this exact same error code a few weeks ago! What finally worked for me was using an incognito/private browsing window and making sure I had JavaScript enabled. Also, try using Chrome if you're not already - some of the older browsers seem to have issues with their site. The E324 error is super frustrating but don't give up! If the browser fixes don't work, definitely try calling during the times Omar mentioned - early morning around 8am seems to be the sweet spot.
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NebulaNomad
โขThanks for sharing this! I'm new here but dealing with the same nightmare. Just tried the incognito window trick and it actually got me past the login screen for the first time in days! Still working on the actual claim submission but this gives me hope. Really appreciate you taking the time to share what worked ๐
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Emma Thompson
โขThat's awesome that the incognito window worked for you! @NebulaNomad I was stuck on this for ages too. One more tip that helped me - make sure to disable any browser extensions while you're on the EDD site. Some ad blockers or privacy extensions can interfere with their forms. Hope you get your claim submitted soon! ๐ค
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