E324 Error When Applying for SDI Online - Can't Create Account

I found a way to solve E324 SDI application error, watch this: https://www.youtube.com/watch?v=Lv_rRL2sovo

Ugh, I had the same issue last week. It's so frustrating! I tried calling that number but was on hold forever. Never actually got through to anyone. The whole system seems broken.

I found a way to actually get someone on the phone! I used this site's (claimyr.com) calling tool that dials the phone menu, stays on hold, waits for a live agent to pick up, then sends the call to my phone. It does cost $20, but it works. Here's a video explaining it: https://youtu.be/1X-mEsLtbmQ

I've been dealing with this E324 error for weeks now. It's absolutely maddening. I've tried different browsers, computers, even my phone. Nothing works. EDD needs to get their act together!

Hey OP, have you tried accessing the site during off-peak hours? Like really early in the morning or late at night? Sometimes the system gets overloaded during the day and that can cause errors.

Alright, listen up folks. I've been through this rodeo before and I've got some tips for dealing with the E324 error and SDI application issues in general: 1. Clear your browser cache and cookies. This solves a surprising number of issues. 2. Try different browsers. Sometimes Chrome works when Firefox doesn't, or vice versa. 3. Use incognito/private browsing mode. This can bypass some weird cookie issues. 4. Check your internet connection. A unstable connection can cause timeouts that look like errors. 5. Try during off-peak hours. Early morning (like 2-4 AM) or late night often works better. 6. If all else fails, you might need to talk to a human. Be prepared for long hold times if you call. 7. Document everything. Screenshot errors, write down who you talked to and when. 8. Check if there are any announced system maintenance periods. Sometimes they do updates that can cause temporary issues. 9. Make sure your personal info exactly matches what they have on file. Even small discrepancies can cause problems. 10. Be persistent. Unfortunately, sometimes you just have to keep trying. Hope this helps someone out there. Good luck, and may the odds be ever in your favor! 💪

Am I the only one who thinks its ridiculous that we have to jump through all these hoops just to apply for benefits we're entitled to? The system is broken, yall. 😤

Has anyone tried contacting EDD through social media? Sometimes companies are more responsive there because it's public.

Guys, I think I figured out a workaround! If you start the application process and then leave it idle for about 30 minutes, it seems to reset something in the system. When you come back and refresh, it often works! Weird, but it worked for me and a couple friends.

I'm dealing with the exact same E324 error! It's been driving me crazy for the past few days. I've tried most of the suggestions here - different browsers, clearing cache, incognito mode - but still no luck. The waiting game approach sounds interesting though. @Madeline Blaze, when you say leave it idle for 30 minutes, do you mean just leave the page open or actually start filling out the form first? Also wondering if anyone has had success with the early morning approach @Caleb Stark mentioned. Might try that at like 3 AM tonight if I can't sleep anyway! This whole situation is so frustrating when you actually need the benefits. 😫

Just wanted to jump in and say thank you to everyone sharing their experiences and solutions! I'm new here but dealing with the same E324 nightmare. @Jade O'Malley your comprehensive list is incredibly helpful - I'm going to work through each step systematically. @Madeline Blaze that idle timeout workaround sounds really intriguing, definitely going to try that approach. It's honestly both frustrating and reassuring to see I'm not alone in this struggle. The fact that so many people are having the same issue makes me wonder if there's a broader system problem on EDD's end. Has anyone considered filing a complaint with the California Department of Consumer Affairs about these persistent technical issues? Seems like if enough people report it, maybe they'd prioritize fixing it. Anyway, appreciate this community for helping each other navigate this mess! 🙏

Just wanted to share my experience - I was getting the E324 error for about a week and finally got through yesterday! What worked for me was a combination of things: I used Chrome in incognito mode, disabled all my browser extensions (including my password manager), and tried at around 2:30 AM. It took a few attempts even then, but eventually the account creation page loaded properly. I think the key was really the off-peak hours timing that @Caleb Stark mentioned - during the day it would fail immediately, but late at night it seemed like the system had more capacity. Also want to echo what others have said about documenting everything - I took screenshots of every error message which helped when I finally got through to someone on the phone (took forever but eventually connected). Don't give up, everyone! This system is definitely broken but there are ways around it. 🙏

I've been lurking here for a while dealing with my own E324 nightmare, and I just want to say how grateful I am for this community! Reading through everyone's experiences and solutions has been incredibly helpful. I'm planning to try the combination approach that @Liam Mendez used - incognito mode, disabled extensions, and hitting it around 2-3 AM. @Jade O'Malley your troubleshooting list is like a masterclass in dealing with broken government websites! I've bookmarked it. And @NebulaNomad, I love the idea about filing complaints with the Department of Consumer Affairs - we really should organize something like that if enough people are interested. It's both frustrating and oddly comforting to know I'm not the only one banging my head against this wall. Will report back if I have any success with the late-night approach! 🤞

Just wanted to jump in as someone who's been battling this E324 error for the past two weeks! This thread has been a lifesaver - so many helpful suggestions I hadn't thought of. I've tried most of the basic troubleshooting (different browsers, clearing cache, etc.) but haven't had luck yet. Really interested in trying the combination approach that @Liam Mendez shared - incognito + disabled extensions + 2-3 AM timing sounds like it might be the magic formula. Also appreciate @Jade O'Malley's comprehensive troubleshooting list - that's going straight into my bookmarks! The idea about filing complaints with the Department of Consumer Affairs is brilliant too @NebulaNomad. If we could get enough people to report these persistent issues, maybe EDD would finally prioritize fixing their broken system. It's honestly ridiculous that we have to become tech support experts just to apply for benefits we're entitled to. Will definitely try the late-night approach tonight and report back. Thanks everyone for sharing your experiences and keeping each other sane through this mess! 🤝

Hey everyone! I'm dealing with the same E324 error and this thread has been incredibly helpful - thank you all for sharing your experiences and solutions! I've been trying for about a week now with no luck using the usual troubleshooting steps. Based on what I'm reading here, it sounds like the late-night approach around 2-3 AM combined with incognito mode and disabled extensions might be my best bet. @Liam Mendez congrats on getting through - your success story gives me hope! And @Jade O'Malley that troubleshooting list is pure gold 🏆. I'm definitely going to try the systematic approach tonight. Also really interested in the complaint filing idea that @NebulaNomad mentioned - seems like we could make a real impact if we coordinated our efforts. This whole situation is so frustrating when you actually need these benefits, but at least we're all helping each other figure it out. Will report back after my midnight attempt! 🤞

Just wanted to add my experience to this thread - I've been stuck with the E324 error for about 5 days now and it's been incredibly frustrating! I've tried all the basic troubleshooting steps multiple times (different browsers, clearing cache, incognito mode) with no success. Reading through everyone's experiences here has been really helpful though - it's reassuring to know I'm not the only one dealing with this broken system! I'm definitely going to try the late-night approach that @Liam Mendez and others have had success with. The combination of incognito mode + disabled extensions + 2-3 AM timing seems to be the most consistent workaround I'm seeing. I'll probably attempt it tonight around 2:30 AM and document everything just in case. Also really appreciate @Jade O'Malley's comprehensive troubleshooting list - that's going to be my reference guide! And the idea about filing complaints with the Department of Consumer Affairs is brilliant @NebulaNomad. If we could coordinate even a small group of people to file official reports about these persistent technical issues, it might actually get EDD's attention and push them to fix their system properly. Thanks to everyone for sharing your experiences and keeping each other motivated through this mess. Will definitely report back with results! 🤞

Just wanted to share an update - I tried the late-night approach that everyone's been talking about and it actually worked! 🎉 I attempted it at around 2:45 AM using Chrome in incognito mode with all extensions disabled (including my password manager), and after about 3 tries, I was finally able to create my account and start the SDI application. @Liam Mendez you were absolutely right about the timing being crucial - during the day it would fail immediately, but in the early morning hours the system seemed much more stable. I also followed @Jade O'Malley's advice about documenting everything with screenshots, which was helpful. For anyone still struggling with E324, I'd definitely recommend the combination approach: incognito mode + disabled extensions + 2-3 AM timing. It's not guaranteed but seems to have the highest success rate based on what I'm seeing here. Don't give up - this system is definitely broken but there are workarounds! Also totally support the idea of filing complaints with the Department of Consumer Affairs that @NebulaNomad suggested. Even though I got through, the fact that so many people are having to become tech experts just to access basic benefits is unacceptable. We should definitely coordinate that effort! Thanks to everyone in this community for the support and advice - it really made all the difference! 💪

Just found this thread while searching for E324 solutions and wow, what a goldmine of information! I've been battling this error for almost a week now and was starting to think I was going crazy. Reading through everyone's experiences and seeing the success stories like @GalacticGladiator really gives me hope that there's light at the end of this tunnel! I've tried most of the basic troubleshooting steps (different browsers, clearing cache, etc.) but haven't had any luck during normal hours. Based on all the success stories I'm reading here, it sounds like the magic formula is: Chrome incognito mode + all extensions disabled + 2-3 AM timing. I'm definitely going to give this a shot tonight! @Jade O'Malley your comprehensive troubleshooting list is incredible - I've bookmarked it and will work through each step systematically. And @NebulaNomad the Department of Consumer Affairs complaint idea is brilliant. We really should coordinate that effort because this systemic issue affects way too many people. It's both frustrating and comforting to know I'm not alone in this struggle. The fact that we have to become tech support experts just to access basic government services is absolutely ridiculous, but I'm grateful for this community helping each other navigate the broken system. Will definitely report back after my midnight mission tonight. Fingers crossed! 🤞