E324 Error When Applying for SDI Online - Can't Create Account
Hey everyone, I'm having trouble applying for SDI online. When I try to create my account, I keep getting this error message: E324: The system is unable to process your request. It says to contact EDD at 1-800-480-3287 during business hours. Has anyone else run into this? Any ideas on how to fix it or get through to someone?
27 comments

Tom Maxon
I found a way to solve E324 SDI application error, watch this: https://www.youtube.com/watch?v=Lv_rRL2sovo
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Mia Alvarez
Ugh, I had the same issue last week. It's so frustrating! I tried calling that number but was on hold forever. Never actually got through to anyone. The whole system seems broken.
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Carter Holmes
Same here! I've been trying for days. This is ridiculous. How are we supposed to get help if we can't even create an account? 🤬
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Sophia Long
Have you guys tried clearing your browser cache and cookies? Sometimes that helps with weird website errors.
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Mia Alvarez
Thanks for the suggestion! I'll give that a shot. Anything's worth a try at this point lol
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Angelica Smith
I found a way to actually get someone on the phone! I used this site's (claimyr.com) calling tool that dials the phone menu, stays on hold, waits for a live agent to pick up, then sends the call to my phone. It does cost $20, but it works. Here's a video explaining it: https://youtu.be/1X-mEsLtbmQ
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Logan Greenburg
Sounds too good to be true. Are you sure it's legit? Has anyone else tried this?
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Charlotte Jones
$20 just to talk to someone? That's insane. The government should provide better service for free!
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Angelica Smith
I get the skepticism, but it really did work for me. Saved me hours of frustration. Sometimes you gotta spend money to save time, ya know? 🤷♂️
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Lucas Bey
Can you give more details about how it works? Like, do they just keep calling until they get through?
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Angelica Smith
Yeah, basically they have a system that navigates the phone tree and waits on hold. When a real person picks up, it calls your phone and connects you. Took about 2 hours for me, but I didn't have to do anything during that time.
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Harper Thompson
I've been dealing with this E324 error for weeks now. It's absolutely maddening. I've tried different browsers, computers, even my phone. Nothing works. EDD needs to get their act together!
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Caleb Stark
Hey OP, have you tried accessing the site during off-peak hours? Like really early in the morning or late at night? Sometimes the system gets overloaded during the day and that can cause errors.
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Zachary Hughes
AuthorThat's a good idea, I haven't tried that yet. I'll give it a shot tonight. Thanks for the tip!
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Jade O'Malley
Alright, listen up folks. I've been through this rodeo before and I've got some tips for dealing with the E324 error and SDI application issues in general: 1. Clear your browser cache and cookies. This solves a surprising number of issues. 2. Try different browsers. Sometimes Chrome works when Firefox doesn't, or vice versa. 3. Use incognito/private browsing mode. This can bypass some weird cookie issues. 4. Check your internet connection. A unstable connection can cause timeouts that look like errors. 5. Try during off-peak hours. Early morning (like 2-4 AM) or late night often works better. 6. If all else fails, you might need to talk to a human. Be prepared for long hold times if you call. 7. Document everything. Screenshot errors, write down who you talked to and when. 8. Check if there are any announced system maintenance periods. Sometimes they do updates that can cause temporary issues. 9. Make sure your personal info exactly matches what they have on file. Even small discrepancies can cause problems. 10. Be persistent. Unfortunately, sometimes you just have to keep trying. Hope this helps someone out there. Good luck, and may the odds be ever in your favor! 💪
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Hunter Edmunds
This is gold! 🏅 Thanks for taking the time to write all this out. Saving this for future reference.
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Ella Lewis
Great advice! I'd add one more thing: check if your adblocker or other browser extensions might be interfering. I've had that cause issues before.
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Jade O'Malley
Good point! I forgot about extensions. They can definitely cause weird issues sometimes.
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Andrew Pinnock
Am I the only one who thinks its ridiculous that we have to jump through all these hoops just to apply for benefits we're entitled to? The system is broken, yall. 😤
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Brianna Schmidt
Preach! 🙌 It's like they make it difficult on purpose to discourage people from applying.
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Alexis Renard
Totally agree. We need to start contacting our representatives about this. It's unacceptable.
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Camila Jordan
Has anyone tried contacting EDD through social media? Sometimes companies are more responsive there because it's public.
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Tyler Lefleur
I tried tweeting at them once. They just replied with a link to their FAQ page. Useless. 🙄
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Madeline Blaze
Guys, I think I figured out a workaround! If you start the application process and then leave it idle for about 30 minutes, it seems to reset something in the system. When you come back and refresh, it often works! Weird, but it worked for me and a couple friends.
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Max Knight
Whoa, really? That's such a strange fix. I'm gonna try this right now!
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Emma Swift
If this works, you're a genius. Fingers crossed! 🤞
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Yuki Sato
I'm dealing with the exact same E324 error! It's been driving me crazy for the past few days. I've tried most of the suggestions here - different browsers, clearing cache, incognito mode - but still no luck. The waiting game approach sounds interesting though. @Madeline Blaze, when you say leave it idle for 30 minutes, do you mean just leave the page open or actually start filling out the form first? Also wondering if anyone has had success with the early morning approach @Caleb Stark mentioned. Might try that at like 3 AM tonight if I can't sleep anyway! This whole situation is so frustrating when you actually need the benefits. 😫
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