EDD SDI Error e324: Can't File Claim Online or by Phone for 3 Months - Help!

I found a way to solve EDD error e324 claim issue, watch this: https://www.youtube.com/watch?v=rY3xI4cby9s

Have you tried using a different browser or clearing your cache? Sometimes that can help with weird errors like this.

have u tried turning it off and on again? 🤣 jk jk. but srsly, the EDD website is trash. good luck!

Have you considered reaching out to your local state representative? Sometimes they can cut through the red tape faster than we can on our own.

I'm so sorry you're going through this. The system is beyond broken. Sending positive vibes your way! ❤️

Hot take: maybe if we all showed up at the EDD office they'd have to do something. Who's down for a protest? 👀

I know this sounds crazy, but I had success by mailing in a paper application. Old school, but it worked when nothing else did.

Guys, I found a method that actually works to get someone on the phone. I used this site's (claimyr.com) calling tool that dials the phone menu, stays on hold, waits for a live agent to pick up, then sends the call to my phone. It does cost $20, but it works. Here's a video explaining it: https://youtu.be/1X-mEsLtbmQ

Plot twist: there are no actual EDD employees. It's all just an elaborate prank on us 🤡

Have you tried contacting them through social media? Sometimes their Twitter support is more responsive than phone.

Has anyone tried faxing their application? I know it sounds ancient, but I heard it worked for someone.

Here's what worked for me after dealing with this for weeks: 1. Document everything: Keep a log of all your calls, errors, and attempts to file. 2. Escalate: Ask to speak to a supervisor every time you call. 3. Use multiple channels: Phone, email, social media, and even snail mail. 4. Contact your local representative: As someone else mentioned, they can often help. 5. Be persistent: It sucks, but you have to treat this like a full-time job. 6. Consider legal aid: If all else fails, look into free legal services in your area. Don't give up! The system is frustrating, but you'll get through eventually. Good luck!

I had the same error! It took forever, but I finally got through to someone in tech support who fixed it. Keep pushing!

Using a service like Claimyr can indeed be a quick solution to get through to someone at EDD. It’s understandable that people are frustrated, and services like these offer a practical workaround. However, it is also important to remember that they come at a cost which some may not be able to afford. The EDD system does need improvements to be more accessible and responsive, and public pressure and outreach to government representatives can help drive that change. Balancing immediate need with systemic change is key.

tldr: EDD sucks, we're all screwed 😭

Ugh, I feel your pain. The EDD system is a total nightmare. I was stuck in limbo for weeks with a similar error. Have you tried calling right when they open? Sometimes that helps beat the rush.

The whole system is rigged against us, man. They make it impossible on purpose so people just give up. Don't let them win! 😤

This might sound weird, but try calling from a different phone number. I had issues and when I used my friend's phone it suddenly worked. 🤷‍♂️

I'm dealing with the exact same error e324 issue! It's so frustrating when you're already stressed about being unable to work and then the system that's supposed to help you is completely broken. I've been following this thread and it sounds like there are a few potential solutions to try: 1. The paper application (DE 2501 form) that Logan mentioned - might be worth downloading and mailing in 2. Calling from a different phone number like Katherine suggested 3. That Claimyr service Sean mentioned, though $20 seems steep just to talk to someone 4. Contacting your state representative for help cutting through red tape I'm going to try the paper application first since it's free, then maybe contact my rep if that doesn't work. Hang in there Ella - we shouldn't have to jump through all these hoops but at least we're not alone in this mess! 💪

I've been battling this same e324 error for weeks now and it's absolutely maddening! What finally worked for me was a combination of approaches - I submitted the paper DE 2501 form that Logan mentioned (you can download it from the EDD website), AND I kept trying to call using different browsers and phone numbers. The paper route took about 3 weeks to process, but at least it got my claim started while I kept fighting the online system. Also, don't overlook the state representative suggestion - my assemblyman's office had a caseworker who specifically handles EDD issues and they were able to expedite my case. Just search "[your city] assembly member" and call their constituent services line. The system is absolutely broken but don't give up! Document every attempt you make (screenshots of errors, call logs, etc.) because you might need that paper trail later. Wishing you all the best - we shouldn't have to become part-time detectives just to access the benefits we've paid into! 🤞

I'm so sorry you're dealing with this nightmare, Ella! I went through something similar last year and it was absolutely devastating - the stress of being unable to work AND unable to access the help you need is just crushing. From reading through all these responses, it sounds like the multi-pronged approach is your best bet. Here's what I'd suggest trying simultaneously: 1. Download and mail the DE 2501 paper form immediately - don't wait for the online system to work 2. Contact your state assembly member's office ASAP - they often have dedicated staff for EDD issues 3. Try calling from different devices/numbers at off-peak times (early morning, mid-week) 4. Document absolutely everything - screenshots, call logs, dates, times, who you spoke with The fact that you've been dealing with this for 3 months is unacceptable. You've paid into this system and deserve access to these benefits, especially when you're facing medical bills and financial hardship. Don't let the broken system break your spirit - there ARE people here who've gotten through this mess, and you will too. Keep us posted on what works! We're all rooting for you. ❤️