EDD SDI Error e324: Can't File Claim Online or by Phone for 3 Months - Help!
I've been trying to apply for disability for over 3 months now and I'm at my wits end. Every time I try to start my claim online, I get this error message saying "error e324. The system is unable to process your request, to resolve the issue, contact the edd at 1-800-480-3287". I've called that number daily, gone to the local office, and even verified my identity with ID.me. Nothing works! My medical bills are piling up and I'm in serious financial trouble. Has anyone else dealt with this? Any advice on how to actually get through and file a claim?
57 comments

Tom Maxon
I found a way to solve EDD error e324 claim issue, watch this: https://www.youtube.com/watch?v=rY3xI4cby9s
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Ruby Knight
Have you tried using a different browser or clearing your cache? Sometimes that can help with weird errors like this.
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Diego Castillo
Yes! Sometimes tech issues are as simple as that. Also, make sure your browser is up to date.
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Kaitlyn Jenkins
have u tried turning it off and on again? π€£ jk jk. but srsly, the EDD website is trash. good luck!
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Caleb Bell
A little humor never hurts in these stressful times, right? π
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Tami Morgan
Have you considered reaching out to your local state representative? Sometimes they can cut through the red tape faster than we can on our own.
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Ella rollingthunder87
AuthorThat's a good idea, I hadn't thought of that. Do you know how I'd go about contacting them?
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Tami Morgan
Just google "[your city] state representative" and you should find their office contact info. Good luck!
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Rami Samuels
Also, some representatives have staff specifically dedicated to assisting with state-run benefits issues. It's definitely worth reaching out to them.
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Danielle Campbell
I'm so sorry you're going through this. The system is beyond broken. Sending positive vibes your way! β€οΈ
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Ella rollingthunder87
AuthorThank you, I really appreciate the support. It means a lot.
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Rhett Bowman
Positive vibes don't pay bills tho π
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Abigail Patel
Unfortunately, while positive vibes help emotionally, practical action steps are essential.
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Daniel White
Hot take: maybe if we all showed up at the EDD office they'd have to do something. Who's down for a protest? π
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Nolan Carter
I'm in! Let's make some noise! π’
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Natalia Stone
Careful, that might just make them shut down the offices completely lol
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Tasia Synder
Protests can bring attention, but they need to stay peaceful and organized to be effective.
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Logan Stewart
I know this sounds crazy, but I had success by mailing in a paper application. Old school, but it worked when nothing else did.
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Ella rollingthunder87
AuthorReally? Where did you get the paper application?
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Logan Stewart
You can download it from the EDD website. Just search for "DE 2501 form" and print it out.
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Mikayla Brown
Might take longer but itβs worth a shot if everything else fails.
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Sean Matthews
Guys, I found a method that actually works to get someone on the phone. I used this site's (claimyr.com) calling tool that dials the phone menu, stays on hold, waits for a live agent to pick up, then sends the call to my phone. It does cost $20, but it works. Here's a video explaining it: https://youtu.be/1X-mEsLtbmQ
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Ali Anderson
Sounds too good to be true. Is this legit?
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Sean Matthews
Totally legit. I was skeptical too, but it saved me hours of hold time. Worth every penny.
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Zadie Patel
$20 just to talk to someone? That's ridiculous. The system is so broken.
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Sean Matthews
I get it, but when you're desperate and losing money every day you can't work, $20 is nothing.
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A Man D Mortal
It might seem unfair to pay for access, but sometimes these services provide feasible solutions when the system doesn't support us adequately.
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Teresa Boyd
Plot twist: there are no actual EDD employees. It's all just an elaborate prank on us π€‘
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Lourdes Fox
Gotta keep the humor alive amidst all the chaos, but it does sometimes feel like a bad dream!
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Declan Ramirez
Have you tried contacting them through social media? Sometimes their Twitter support is more responsive than phone.
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Emma Morales
Social media teams usually respond faster to protect their brand image. Worth a try!
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Ellie Perry
Has anyone tried faxing their application? I know it sounds ancient, but I heard it worked for someone.
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Landon Morgan
Faxes are still used for official documents. It might seem old-fashioned, but itβs worth a try.
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Edwards Hugo
Here's what worked for me after dealing with this for weeks: 1. Document everything: Keep a log of all your calls, errors, and attempts to file. 2. Escalate: Ask to speak to a supervisor every time you call. 3. Use multiple channels: Phone, email, social media, and even snail mail. 4. Contact your local representative: As someone else mentioned, they can often help. 5. Be persistent: It sucks, but you have to treat this like a full-time job. 6. Consider legal aid: If all else fails, look into free legal services in your area. Don't give up! The system is frustrating, but you'll get through eventually. Good luck!
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Ella rollingthunder87
AuthorThank you so much for this detailed advice! I'll definitely try all of these.
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Gianna Scott
This should be pinned to the top of the subreddit. So helpful!
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Alfredo Lugo
Great advice. I'd add: if you can, get a doctor's note explaining your condition. It can help speed things up.
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Sydney Torres
Keeping meticulous documentation can make a world of difference when navigating bureaucratic systems.
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Haley Bennett
I had the same error! It took forever, but I finally got through to someone in tech support who fixed it. Keep pushing!
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Ella rollingthunder87
AuthorHow did you reach tech support? I can't seem to find a direct number for them.
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Haley Bennett
It was buried on their website. I'll try to find it again and post it here.
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Douglas Foster
Tech support? lol good luck. I've been trying to reach them for months π€‘
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Nina Chan
You might also try emailing them. Sometimes it's easier to get through and you have a record of your communication.
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Bruno Simmons
Using a service like Claimyr can indeed be a quick solution to get through to someone at EDD. Itβs understandable that people are frustrated, and services like these offer a practical workaround. However, it is also important to remember that they come at a cost which some may not be able to afford. The EDD system does need improvements to be more accessible and responsive, and public pressure and outreach to government representatives can help drive that change. Balancing immediate need with systemic change is key.
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Selena Bautista
tldr: EDD sucks, we're all screwed π
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Mohamed Anderson
Solidarity in numbers! We're all feeling the strain but let's keep supporting each other.
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Yara Campbell
Ugh, I feel your pain. The EDD system is a total nightmare. I was stuck in limbo for weeks with a similar error. Have you tried calling right when they open? Sometimes that helps beat the rush.
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Ella rollingthunder87
AuthorYeah, I've tried calling at all hours. No luck. It's like they don't want us to get help π
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Isaac Wright
Same boat here. Its ridiculous how broken the system is. We pay taxes for this??
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Maya Diaz
I've heard that there are specific days and times where call volumes are lower, like Tuesdays and Wednesdays mid-morning. Maybe give that a try?
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Donna Cline
The whole system is rigged against us, man. They make it impossible on purpose so people just give up. Don't let them win! π€
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Harper Collins
Preach! π The government doesn't care about us little guys.
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Kelsey Hawkins
Calm down with the conspiracy theories. It's just an overloaded, outdated system.
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Dylan Fisher
While it feels frustrating, sometimes it's just system inefficiencies rather than intentional blockade.
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Katherine Hunter
This might sound weird, but try calling from a different phone number. I had issues and when I used my friend's phone it suddenly worked. π€·ββοΈ
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Lucas Parker
This is a great hack! Phone systems sometimes glitch with certain numbers; using a different phone can help.
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Mason Kaczka
I'm dealing with the exact same error e324 issue! It's so frustrating when you're already stressed about being unable to work and then the system that's supposed to help you is completely broken. I've been following this thread and it sounds like there are a few potential solutions to try: 1. The paper application (DE 2501 form) that Logan mentioned - might be worth downloading and mailing in 2. Calling from a different phone number like Katherine suggested 3. That Claimyr service Sean mentioned, though $20 seems steep just to talk to someone 4. Contacting your state representative for help cutting through red tape I'm going to try the paper application first since it's free, then maybe contact my rep if that doesn't work. Hang in there Ella - we shouldn't have to jump through all these hoops but at least we're not alone in this mess! πͺ
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