E324 Error When Filing Disability Claim Online - Help!
Hey everyone, I'm trying to file a disability claim online but I keep getting this E324 error. It's so frustrating! Has anyone else run into this? Any tips on how to get past it or what I should do next?
22 comments
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Sean Kelly
Ugh, I hate when that happens! 😤 Have you tried clearing your browser cache and cookies? Sometimes that helps with weird errors like this.
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Anastasia Kozlov
•Thanks for the suggestion! I'll give that a try and see if it helps.
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Zara Mirza
•Good idea! Also, try using a different browser. Sometimes Chrome acts up for me, but Firefox works fine.
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Anastasia Kozlov
•Update: Tried both suggestions, still no luck. 😩 This is so annoying!
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Luca Russo
I ran into the same issue last month. Here's what worked for me: 1. Make sure all your info is up to date in your account 2. Double-check that you're using the correct SSN 3. Try filing during off-peak hours (like early morning) 4. If all else fails, you might need to call them directly Hope this helps! Let us know if you get it sorted.
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Anastasia Kozlov
•Thank you so much for the detailed advice! I'll work through these steps and update everyone.
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Nia Harris
•This is solid advice. I'd add that sometimes their system just goes down for maintenance. Might be worth waiting a day and trying again.
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GalaxyGazer
lol welcome to the wonderful world of government websites 🤡 where nothing works and we all suffer
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Mateo Sanchez
•ain't that the truth 💯 feels like we're still in the stone age sometimes
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Aisha Mahmood
•Hey now, let's not be too harsh. The people working there are probably doing their best with limited resources.
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GalaxyGazer
•@profile 7 found the government employee 👀
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Ethan Moore
I found a way to actually get someone on the phone. I used this site's (claimyr.com) calling tool that dials the phone menu, stays on hold, waits for a live agent to pick up, then sends the call to my phone. It does cost $20, but it works. Here's a video about it: https://youtu.be/1X-mEsLtbmQ
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Yuki Kobayashi
•Sounds too good to be true. Is this legit?
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Ethan Moore
•Yep, totally legit. I was skeptical at first too, but it saved me hours of frustration. Worth every penny imo.
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Carmen Vega
•Wait, we have to PAY to talk to someone at a government agency now? That's messed up.
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Ethan Moore
•@profile 10 I get it, but think of it this way - how much is your time worth? For me, not sitting on hold for 3 hours was worth the $20.
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QuantumQuester
Have you tried turning it off and on again? 🤣
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Andre Moreau
E324 usually means there's a problem with their system, not yours. You might just have to wait it out. Keep trying every few hours.
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Anastasia Kozlov
•That's good to know, thanks! I'll keep trying. Fingers crossed it works soon.
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Zoe Stavros
OP, what state are you in? The process can vary a bit depending on location. Might be able to give more specific advice if we know.
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Anastasia Kozlov
•I'm in California. Should've mentioned that, my bad!
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Zoe Stavros
•Ah, gotcha. Yeah, CA's system has been having issues lately. Definitely try that phone method someone mentioned if you can't get through online.
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