SDI Error E313 Preventing Disability Application Submission - Help!

Ugh, that sucks. I had a similar issue last month but it was error E301. Have you tried clearing your browser cache and cookies? Sometimes that helps with weird glitches on government sites.

E313 is usually a server-side error. It means there's an issue on their end, not yours. You might just have to wait it out until they fix it. Keep trying every few hours.

I found a way to get someone on the phone fast. I used this site's (claimyr.com) calling tool that dials the phone menu, stays on hold, waits for a live agent to pick up, then sends the call to my phone. It does cost $20, but it works. Here's a video about it: https://youtu.be/1X-mEsLtbmQ

Have you tried applying by mail? I know it's old school, but sometimes it's more reliable than dealing with their buggy website. You can download the forms from their site and mail them in.

Here's what you need to do to resolve the E313 error: 1. First, try a different browser. Sometimes Chrome works when Firefox doesn't, or vice versa. 2. If that doesn't work, clear your cache and cookies as someone else suggested. 3. Make sure your internet connection is stable. Try using a wired connection if you're on Wi-Fi. 4. If you're still having issues, try accessing the site during off-peak hours, like early morning or late at night. 5. As a last resort, you can call their tech support line at 1-800-XXX-XXXX. Be prepared to wait though, their hold times are brutal. If none of that works, you might have to wait it out or use the mail-in option. Good luck!

lol welcome to the wonderful world of government websites 🤡 where nothing works and we all suffer

Have you checked their Twitter? Sometimes they post about known issues there before they update the actual website.

I'm in the same boat, been trying to file for 3 days now. This system is a joke. How are we supposed to get help when we can't even submit an application?

Pro tip: if you can't get through online, try calling right when they open. I got through after only a 20 minute wait last week. Good luck!

I had the exact same E313 error last week! What finally worked for me was switching to Microsoft Edge (I know, I know) and making sure JavaScript was enabled. Also try disabling any ad blockers or privacy extensions temporarily - sometimes they interfere with the EDD site's submission process. If you're still stuck, the disability hotline is 1-800-480-3287, but be prepared for a long wait. Hang in there, you'll get through this!