EDD E318 Error - Can't File Disability Claim Online, Phone Lines Jammed. Help!

I found a way to solve E318 error filing disability claim, watch this: https://www.youtube.com/watch?v=YnTaORlWjLs

Ugh, I feel your pain. I've been dealing with this for weeks now. Have you tried clearing your browser cache and cookies? Sometimes that helps with the online errors.

E318 is usually a technical glitch on their end. I'd keep trying different browsers or even a different device if you can. Sometimes the mobile site works when the desktop one doesn't.

I found a way to actually get someone on the phone! I used this site's (claimyr.com) calling tool that dials the phone menu, stays on hold, waits for a live agent to pick up, then sends the call to my phone. It does cost $20, but it works. Here's a video explaining it: https://youtu.be/Ize0EkN4HDI

Pro tip: Try calling right when they open in the morning. I got through after only a 30 minute wait last week. Good luck!

Here's what I've learned after dealing with EDD for months: 1. Keep trying the online system at different times. Sometimes it's just overloaded. 2. Use different browsers and devices. 3. If you must call, use an auto-dialer app. It'll keep redialing for you. 4. Check their Twitter for system updates. Sometimes they post about known issues. 5. If all else fails, contact your local state representative. They can sometimes intervene. Hang in there, OP. It's a frustrating process but you'll get through eventually!

anyone else feel like we're living in a kafka novel trying to deal with this system? 🤡

Have you checked if there's a local EDD office you can visit in person? Sometimes face-to-face is the way to go with these bureaucratic nightmares.