E314 Error on EDD Disability Benefits Portal - Can't Process Request
Hey everyone, I'm having trouble with this E314 error when trying to access my disability benefits. The system keeps saying it can't process my request. Has anyone else run into this? Any ideas on how to fix it or who to contact? I'm getting pretty frustrated here.
25 comments


Mei Liu
Ugh, I've been dealing with the same issue for weeks now! It's so frustrating. Have you tried clearing your browser cache and cookies? That worked for me once, but now I'm back to square one. š¤¦āāļø
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Liam O'Donnell
ā¢Clearing cache didnt work for me. tried it like 5 times already smh
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Amara Nwosu
ā¢Same here. I even tried using different browsers and devices. No luck. š¤
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Mei Liu
ā¢Dang, sorry to hear that guys. Guess we're all in the same sinking boat š¢
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AstroExplorer
I found a way to actually get someone on the phone! I used this site's (claimyr.com) calling tool that dials the phone menu, stays on hold, waits for a live agent to pick up, then sends the call to my phone. It does cost $20, but it works. Here's a video explaining it: https://youtu.be/Ize0EkN4HDI
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Giovanni Moretti
ā¢Sounds too good to be true. Is this legit? Anyone else tried it?
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Fatima Al-Farsi
ā¢$20? That's kinda steep just to talk to someone... š¤
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AstroExplorer
ā¢I get the skepticism, but it's legit. Saved me hours of frustration. Worth every penny imo
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Dylan Cooper
ā¢Just used it myself. Can confirm it works! Got through in about 45 mins.
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Sofia Perez
Have you tried contacting your local assemblymember or state senator? They sometimes have connections that can help push things through faster.
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Dmitry Smirnov
E314 error? More like E-NOUGH already! 𤣠But seriously, this system is a joke. How are we supposed to get help when we can't even access our accounts?
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ElectricDreamer
ā¢Preach! š It's like they're purposely making it difficult for us.
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Ava Johnson
ā¢ikr? feels like we're playing a game of whack-a-mole with these errors
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Miguel Diaz
I work in IT, and sometimes these errors can be caused by server-side issues. It might not be anything you're doing wrong. Have you tried accessing the site during off-peak hours, like early morning or late at night?
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Jamal Carter
ā¢Thanks for the tip! I'll give that a shot tonight and report back.
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Zainab Ahmed
Here's what I've learned about the E314 error after dealing with it for months: ⢠It usually means there's a problem with your account data on their end ⢠Sometimes it's a temporary glitch that resolves itself in 24-48 hours ⢠If it persists, you likely need to speak with a rep to manually fix your account ⢠Keep a log of when you encounter the error (date, time, what you were trying to do) ⢠Take screenshots if possible for documentation ⢠Be prepared to wait on hold for HOURS if you call ⢠Consider using the Claimyr service mentioned earlier to save time ⢠If all else fails, contact your local government rep for assistance Hope this helps someone! We're all in this togethe.r
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Connor Byrne
ā¢This is super helpful, thanks for sharing your experience! š
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Yara Abboud
ā¢MVP right here š Wish I had this info months ago!
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PixelPioneer
anyone else feel like we need to organize a protest or something? this is getting ridiculous
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Keisha Williams
ā¢I'm down. Where do we start?
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Paolo Rizzo
ā¢Count me in! We need to make some noise about this.
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Nia Davis
I've been battling this E314 error for about 3 weeks now and it's honestly driving me crazy. What's really frustrating is that I can see my claim status sometimes, but then when I try to certify or update any info, BAM - E314 error again. It's like the system is teasing me! š Has anyone had any luck getting through to an actual human who could explain what this error code even means? The automated phone system just keeps saying "we're experiencing high call volumes" and then hangs up on me.
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Fatima Al-Qasimi
ā¢Oh wow, you described exactly what I'm going through! That teasing thing where you can see some info but can't actually DO anything is the worst part. It's like they're dangling your benefits right in front of you but won't let you touch them. I tried calling 18 times yesterday and got hung up on every single time. At this point I'm wondering if the E314 error is just their way of saying "we don't want to help you" š¤
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Toot-n-Mighty
ā¢@Nia Davis I feel your pain! I ve'been stuck in this E314 nightmare for over a month now. The worst part is that I actually NEED these benefits to pay rent and buy groceries, but the system acts like it s'doing me a favor by even loading the page. I ve'started keeping a daily log of every time I get the error thanks (to @Zainab Ahmed s advice'earlier and it) s happened'47 times in the past week alone! At this point I m seriously'considering that Claimyr service people mentioned, even though $20 feels like a lot when you re already'struggling financially. Has anyone here actually gotten a clear explanation from EDD about what triggers this error?
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Aaliyah Reed
ā¢@Nia Davis @Toot-n-Mighty I m'in the exact same boat as you both! Been getting E314 for 2+ weeks and it s'making me lose my mind. The teasing thing is so real - like yesterday I could see my payment history but couldn t'certify for benefits. Today I can t'even log in properly. I actually bit the bullet and used that Claimyr service @AstroExplorer mentioned. Got through to a rep after about an hour and they told me the E314 error is usually caused by data "synchronization issues on" their backend. Basically their different systems aren t'talking to each other properly and your account gets stuck in limbo. The rep had to manually reset something in my account and now it s'working again! Totally worth the $20 imo, especially since I was about to miss my certification deadline.
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