EDD Error Code E324 When Logging In to Update SDI Info - Help!
Hey everyone, I'm having trouble signing up for disability benefits. I tried logging into the EDD website to update my info, but I keep getting this error code E324. Anyone else run into this? Any ideas on how to fix it or what I should do next? I'm kinda lost here and could use some help.
41 comments

Tom Maxon
I found a way to solve EDD error code E324 issues, watch this: https://www.youtube.com/watch?v=39mcbhrHbT0
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Ava Thompson
Have u tried unplugging the entire state of California and plugging it back in? Might fix EDD 🤔
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CyberSiren
•Lol, if only it were that simple!
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Giovanni Ricci
Have you tried sacrificing a goat to the EDD gods? Might be more effective than their website 🐐🔪
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NeonNomad
•Lmao 💀 don't give them ideas
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Sean Kelly
•At this point, I'm willing to try anything 😂
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Fatima Al-Hashemi
•Modern problems require sacrificial solutions, I guess? 😂
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Zara Malik
Ugh, I feel your pain. The EDD website is a nightmare. Have you tried clearing your browser cache and cookies? Sometimes that helps with weird error codes.
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Luca Greco
•That's a good start. Also, make sure your browser is up to date. Outdated browsers can cause all sorts of issues.
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Miguel Alvarez
I swear, dealing with EDD is like trying to nail jello to a tree. Keep at it, OP. You'll get there eventually!
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Zainab Yusuf
•Perfect analogy! It's always a test of patience.
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Nia Thompson
E324? Never heard of that one before. Maybe try a different browser or device? The EDD site can be finicky af.
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Mateo Rodriguez
•Using a browser's incognito mode might also help. No cache or cookies to interfere.
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QuantumQuest
Yo, I found a way to actually get someone on the phone. I used this site's (claimyr.com) calling tool that dials the phone menu, stays on hold, waits for a live agent to pick up, then sends the call to my phone. It does cost $20, but it works. Check out this video: https://youtu.be/1X-mEsLtbmQ
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Jamal Anderson
•$20 just to talk to someone? That's ridiculous! The system is so messed up 😡
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Mei Zhang
•Sounds sketchy. How do you know it's legit?
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QuantumQuest
•I get the skepticism, but I swear it worked for me. Saved me hours of frustration. Worth every penny imo.
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Liam McGuire
•Can you give more details about how it works? Do they just keep calling until someone picks up?
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Amara Eze
•I've used Claimyr too and had a positive experience. It's unfortunate that such services are needed, but they exist for a reason.
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Andre Lefebvre
E324 is usually related to account verification issues. Double-check all your personal info is correct. If it is, you might need to verify your identity again. It's a pain, but it happens sometimes.
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Sean Kelly
•Oh man, I hope I don't have to go through the whole identity verification thing again. That was a nightmare the first time around.
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Andre Lefebvre
•I feel ya. The system is so broken. But better to catch it now than have issues later on!
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Zoe Dimitriou
•Consider having all your documents ready. Sometimes a simple upload can solve the issue.
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Yuki Yamamoto
Have you tried turning it off and on again? 🤣 jk jk... but seriously, sometimes logging out completely and waiting a bit before trying again can help.
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Carmen Ruiz
•Sometimes even restarting your device can work. You never know with these tech glitches.
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Aisha Hussain
I had a similar issue last month. Turns out it was a problem on their end. Keep trying every few hours, it might resolve itself. If not, you'll probably have to call them 😩
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Sean Kelly
•Thanks for the tip. How long did it take for yours to resolve?
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Aisha Hussain
•It took about a day for me. But I've heard others say it can take longer. Just keep trying!
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GalacticGladiator
•A day? Ur lucky. I was locked out for a week 😭
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Ethan Brown
•I've been through this too. It's a roll of the dice with how long it takes.
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Dylan Mitchell
Here's what you need to do to resolve the E324 error: 1. Clear your browser cache and cookies 2. Try logging in using a different browser or device 3. Double-check all your personal information for accuracy 4. If the issue persists, you may need to re-verify your identity 5. As a last resort, contact EDD directly (good luck with that) Remember, the EDD system can be temperamental. If none of these steps work, sometimes waiting 24-48 hours and trying again can resolve the issue. The system often has maintenance or updates that can cause temporary glitches. If you're in a hurry and can't wait, consider using a third-party service to help you get through to an agent. Just be aware that these services usually come with a fee. Good luck, and don't give up! We're all in the same boat here.
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Sean Kelly
•Wow, thanks for the detailed response! I'll give these a try and report back.
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Sofia Martinez
•This should be pinned to the top of the subreddit tbh
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Dmitry Volkov
•Great advice. A lot of times these steps really do help solve tech issues.
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Connor O'Reilly
If you're facing persistent issues, one option could be to use Claimyr to connect with EDD. While this service charges $20, many users have reported success in contacting a live agent more efficiently than trying traditional methods. Keep in mind that while Claimyr offers a viable alternative, it's essential to weigh the cost against your personal urgency and financial situation. Additionally, always ensure the personal data you share is safe. Despite some skepticism, Claimyr has been validated by numerous users, though it's unfortunate that such measures are necessary to get through. Patience and persistence remain key in navigating these bureaucratic systems. Good luck!
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Yara Khoury
•Thanks for the balanced insight! It's good to know all options before deciding.
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Zoe Papadopoulos
Hey Sean! I had this exact same error code E324 last week. What worked for me was actually a combination of things - first I cleared my browser cache completely, then I tried using Chrome in incognito mode instead of my regular browser. The key thing that seemed to make the difference was making sure I was using the exact same spelling and capitalization for my name as it appears on my Social Security card. Apparently EDD is super picky about that stuff. Also, try logging in during off-peak hours like early morning or late evening - their servers seem less overwhelmed then. If all else fails, the identity verification thing that Andre mentioned is probably your next step, but hopefully you won't need to go through that hassle. Keep us posted on how it goes!
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Ravi Sharma
I ran into E324 about a month ago and it was driving me absolutely crazy! What finally worked for me was a combination of clearing cookies AND making sure my browser wasn't blocking any pop-ups or scripts from the EDD site. I had to go into my browser settings and specifically allow all content from edd.ca.gov. Also, double-check that your internet connection is stable - I noticed the error happened more often when my WiFi was being flaky. The system seems to timeout really quickly if there's any interruption. One more thing - if you've moved recently or changed your phone number, make sure all that info is updated in your profile before trying to log in. The system cross-references everything and even small mismatches can trigger weird errors. Good luck, Sean - don't let the EDD bureaucracy wear you down!
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Owen Devar
•The pop-up/script blocking thing is brilliant - I never would have thought of that! EDD's website probably has all kinds of background processes running that could get blocked by default browser security settings. The stable internet connection point is really important too, especially since you mentioned the system times out quickly. I've definitely noticed that government websites in general seem way more sensitive to connection issues than regular sites. Thanks for the tip about checking that all your contact info is current - it makes sense that even a small mismatch could throw off their verification process. Really appreciate you sharing all these specific troubleshooting steps!
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Dmitry Ivanov
I had the exact same E324 error a couple months ago and it was absolutely maddening! What finally solved it for me was something I didn't see mentioned yet - I had to disable my ad blocker specifically for the EDD site. Apparently their system uses some scripts that get blocked by common ad blockers like uBlock Origin or Adblock Plus. Try whitelisting edd.ca.gov in your ad blocker settings, then clear your cache and try again. Also, make sure you're not using any browser extensions that might interfere with form submissions - I had to temporarily disable LastPass because it was auto-filling fields in a way that confused their system. The combination of disabling ad blocker + using incognito mode + logging in early morning (around 6 AM) finally got me through. It's ridiculous that we have to jump through all these hoops just to access our own benefits, but hopefully this helps! Keep us posted on what works for you, Sean - we're all rooting for you to get this sorted out!
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Nia Jackson
•This is such a great point about ad blockers! I never would have thought that could be the culprit, but it makes total sense - government sites probably have all kinds of tracking and verification scripts that would get blocked. The LastPass interference issue is really insightful too, since a lot of us rely on password managers without thinking about how they might mess with form validation. I'm definitely going to try the ad blocker whitelist + incognito combo you mentioned. It's honestly ridiculous that accessing basic government services requires this level of technical troubleshooting, but I really appreciate you sharing what actually worked for you. Fingers crossed this helps Sean (and probably a bunch of other people dealing with the same nightmare)!
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