EDD Error Code E324 When Logging In to Update SDI Info - Help!
Hey everyone, I'm having trouble signing up for disability benefits. I tried logging into the EDD website to update my info, but I keep getting this error code E324. Anyone else run into this? Any ideas on how to fix it or what I should do next? I'm kinda lost here and could use some help.
51 comments


Tom Maxon
I found a way to solve EDD error code E324 issues, watch this: https://www.youtube.com/watch?v=39mcbhrHbT0
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Ava Thompson
Have u tried unplugging the entire state of California and plugging it back in? Might fix EDD 🤔
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CyberSiren
•Lol, if only it were that simple!
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Giovanni Ricci
Have you tried sacrificing a goat to the EDD gods? Might be more effective than their website 🐐🔪
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NeonNomad
•Lmao 💀 don't give them ideas
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Sean Kelly
•At this point, I'm willing to try anything 😂
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Fatima Al-Hashemi
•Modern problems require sacrificial solutions, I guess? 😂
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Zara Malik
Ugh, I feel your pain. The EDD website is a nightmare. Have you tried clearing your browser cache and cookies? Sometimes that helps with weird error codes.
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Luca Greco
•That's a good start. Also, make sure your browser is up to date. Outdated browsers can cause all sorts of issues.
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Miguel Alvarez
I swear, dealing with EDD is like trying to nail jello to a tree. Keep at it, OP. You'll get there eventually!
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Zainab Yusuf
•Perfect analogy! It's always a test of patience.
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Nia Thompson
E324? Never heard of that one before. Maybe try a different browser or device? The EDD site can be finicky af.
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Mateo Rodriguez
•Using a browser's incognito mode might also help. No cache or cookies to interfere.
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QuantumQuest
Yo, I found a way to actually get someone on the phone. I used this site's (claimyr.com) calling tool that dials the phone menu, stays on hold, waits for a live agent to pick up, then sends the call to my phone. It does cost $20, but it works. Check out this video: https://youtu.be/1X-mEsLtbmQ
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Jamal Anderson
•$20 just to talk to someone? That's ridiculous! The system is so messed up 😡
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Mei Zhang
•Sounds sketchy. How do you know it's legit?
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QuantumQuest
•I get the skepticism, but I swear it worked for me. Saved me hours of frustration. Worth every penny imo.
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Liam McGuire
•Can you give more details about how it works? Do they just keep calling until someone picks up?
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Amara Eze
•I've used Claimyr too and had a positive experience. It's unfortunate that such services are needed, but they exist for a reason.
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Andre Lefebvre
E324 is usually related to account verification issues. Double-check all your personal info is correct. If it is, you might need to verify your identity again. It's a pain, but it happens sometimes.
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Sean Kelly
•Oh man, I hope I don't have to go through the whole identity verification thing again. That was a nightmare the first time around.
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Andre Lefebvre
•I feel ya. The system is so broken. But better to catch it now than have issues later on!
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Zoe Dimitriou
•Consider having all your documents ready. Sometimes a simple upload can solve the issue.
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Yuki Yamamoto
Have you tried turning it off and on again? 🤣 jk jk... but seriously, sometimes logging out completely and waiting a bit before trying again can help.
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Carmen Ruiz
•Sometimes even restarting your device can work. You never know with these tech glitches.
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Aisha Hussain
I had a similar issue last month. Turns out it was a problem on their end. Keep trying every few hours, it might resolve itself. If not, you'll probably have to call them 😩
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Sean Kelly
•Thanks for the tip. How long did it take for yours to resolve?
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Aisha Hussain
•It took about a day for me. But I've heard others say it can take longer. Just keep trying!
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GalacticGladiator
•A day? Ur lucky. I was locked out for a week 😭
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Ethan Brown
•I've been through this too. It's a roll of the dice with how long it takes.
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Dylan Mitchell
Here's what you need to do to resolve the E324 error: 1. Clear your browser cache and cookies 2. Try logging in using a different browser or device 3. Double-check all your personal information for accuracy 4. If the issue persists, you may need to re-verify your identity 5. As a last resort, contact EDD directly (good luck with that) Remember, the EDD system can be temperamental. If none of these steps work, sometimes waiting 24-48 hours and trying again can resolve the issue. The system often has maintenance or updates that can cause temporary glitches. If you're in a hurry and can't wait, consider using a third-party service to help you get through to an agent. Just be aware that these services usually come with a fee. Good luck, and don't give up! We're all in the same boat here.
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Sean Kelly
•Wow, thanks for the detailed response! I'll give these a try and report back.
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Sofia Martinez
•This should be pinned to the top of the subreddit tbh
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Dmitry Volkov
•Great advice. A lot of times these steps really do help solve tech issues.
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Connor O'Reilly
If you're facing persistent issues, one option could be to use Claimyr to connect with EDD. While this service charges $20, many users have reported success in contacting a live agent more efficiently than trying traditional methods. Keep in mind that while Claimyr offers a viable alternative, it's essential to weigh the cost against your personal urgency and financial situation. Additionally, always ensure the personal data you share is safe. Despite some skepticism, Claimyr has been validated by numerous users, though it's unfortunate that such measures are necessary to get through. Patience and persistence remain key in navigating these bureaucratic systems. Good luck!
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Yara Khoury
•Thanks for the balanced insight! It's good to know all options before deciding.
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Zoe Papadopoulos
Hey Sean! I had this exact same error code E324 last week. What worked for me was actually a combination of things - first I cleared my browser cache completely, then I tried using Chrome in incognito mode instead of my regular browser. The key thing that seemed to make the difference was making sure I was using the exact same spelling and capitalization for my name as it appears on my Social Security card. Apparently EDD is super picky about that stuff. Also, try logging in during off-peak hours like early morning or late evening - their servers seem less overwhelmed then. If all else fails, the identity verification thing that Andre mentioned is probably your next step, but hopefully you won't need to go through that hassle. Keep us posted on how it goes!
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Ethan Taylor
•This is super helpful, thanks for sharing your experience! I never would have thought about the exact spelling/capitalization thing - that's such a specific detail but makes total sense knowing how picky government systems can be. I'm definitely going to try the incognito mode approach first since that seems like the easiest fix. Really appreciate you taking the time to break down what worked for you!
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Isabel Vega
I've been dealing with EDD issues for months now and E324 specifically came up for me twice. The first time it was because I had an old saved password that was no longer valid - even though I thought I was entering the right one, my browser was auto-filling an outdated version. Try manually typing your password instead of letting your browser fill it in. The second time it happened, it turned out my account had been flagged for some routine security review that I wasn't even notified about. I had to call and wait on hold for literally 3 hours, but once I got through they cleared it up in about 5 minutes. It's frustrating that there's no clear explanation of what E324 actually means on their website - they really need to improve their error messaging system. Hope one of these suggestions helps you get through!
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Chloe Robinson
•The auto-fill password issue is such a good catch! I've had that happen with other sites too - browsers can be sneaky about using old saved credentials. Three hours on hold is absolutely brutal though, I can't believe it took that long just to clear up a security flag. You're totally right about their error messaging being terrible - E324 tells us literally nothing about what's actually wrong. Thanks for sharing both scenarios, it gives me a couple more things to check before I resort to calling them!
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Ravi Sharma
I ran into E324 about a month ago and it was driving me absolutely crazy! What finally worked for me was a combination of clearing cookies AND making sure my browser wasn't blocking any pop-ups or scripts from the EDD site. I had to go into my browser settings and specifically allow all content from edd.ca.gov. Also, double-check that your internet connection is stable - I noticed the error happened more often when my WiFi was being flaky. The system seems to timeout really quickly if there's any interruption. One more thing - if you've moved recently or changed your phone number, make sure all that info is updated in your profile before trying to log in. The system cross-references everything and even small mismatches can trigger weird errors. Good luck, Sean - don't let the EDD bureaucracy wear you down!
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Owen Devar
•The pop-up/script blocking thing is brilliant - I never would have thought of that! EDD's website probably has all kinds of background processes running that could get blocked by default browser security settings. The stable internet connection point is really important too, especially since you mentioned the system times out quickly. I've definitely noticed that government websites in general seem way more sensitive to connection issues than regular sites. Thanks for the tip about checking that all your contact info is current - it makes sense that even a small mismatch could throw off their verification process. Really appreciate you sharing all these specific troubleshooting steps!
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Lincoln Ramiro
I've been through the E324 nightmare too! Here's what I learned from my experience - it's often a combination of factors rather than just one thing. First, make sure you're not using any VPN or proxy services when accessing the site, as EDD's security system can flag those as suspicious. Second, if you've recently updated your browser or operating system, try using a different browser entirely - sometimes compatibility issues can cause weird error codes. I also found that the EDD system is super sensitive to having multiple tabs or windows open to their site at the same time, so close everything EDD-related and start fresh with just one tab. The timing suggestion others mentioned is spot-on too - I had the most success logging in around 6-7 AM PST when their servers weren't overwhelmed. If none of the technical fixes work, it might be worth checking if there are any outstanding issues with your claim that could be causing account restrictions. Sometimes E324 is their way of saying "we need to talk to you" without actually telling you that directly. Hang in there, Sean - this community has your back!
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Omar Hassan
•This is such comprehensive advice! The VPN point is really important - I use one regularly for work and never thought it could interfere with government sites like this. The multiple tabs issue makes total sense too, especially with how sensitive their system seems to be. I really appreciate you mentioning that E324 might be their cryptic way of saying there's an account issue that needs attention - that's honestly both helpful and infuriating at the same time! It's wild that we have to become detective-level troubleshooters just to access basic services. Thanks for the encouragement and for sharing all these detailed tips - it's exactly the kind of real-world experience that helps cut through the bureaucratic maze!
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Toot-n-Mighty
Hey Sean! I went through this exact same E324 error a few weeks ago and it was so frustrating. What ended up working for me was a pretty specific combination - I had to use Firefox instead of Chrome, make sure I was logging in during off-peak hours (like 7 AM), and most importantly, I discovered that my account had been automatically locked due to "suspicious activity" even though I had no idea. The kicker was that EDD never sent me any notification about the lock! I only found out when I finally got through to someone on the phone. Try calling the tech support line specifically (not the general claims line) - the wait was still long but not as brutal as the main number. Also, before calling, try logging in from a completely different device or network if possible. Sometimes it's just their system being overly paranoid about your usual login pattern. Don't give up - this error is super common and almost always fixable, it's just a matter of finding the right combination of steps for your specific situation!
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Mateo Sanchez
•This is really valuable info! The fact that your account was locked for "suspicious activity" without any notification is absolutely maddening - how are we supposed to know what's wrong if they don't tell us?! The tech support line tip is gold though, I had no idea there was a separate number from the general claims line. That could save hours of waiting in the wrong queue. It's crazy that we have to try different devices and networks just to prove we're not suspicious, but if it works then I guess that's what we gotta do. Thanks for sharing your experience and for the encouragement - it's so helpful to hear from someone who actually got through this mess!
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Olivia Garcia
Sean, I feel your pain with the E324 error! I just went through this exact same issue last month and it was incredibly frustrating. What ultimately worked for me was a multi-step approach: first, I completely logged out of all EDD-related sites and cleared my entire browser cache and cookies (not just for EDD, but everything). Then I restarted my computer and tried logging in using a different browser than usual - I normally use Safari but switched to Chrome. The game-changer was making sure I was typing my information exactly as it appears on my official documents, including any middle initials or suffixes. I also noticed the error happened less frequently when I logged in during off-peak hours, around 6-7 AM. If these steps don't work, there might be a backend issue with your account that requires calling them directly. I know everyone jokes about the wait times, but sometimes it's unavoidable. Try the tech support line rather than the general number if you can find it - the wait tends to be shorter. Don't give up! This error is definitely solvable, it just takes some patience and trial-and-error with the troubleshooting steps.
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Chad Winthrope
•Olivia, thank you so much for the detailed breakdown! I'm going to try your multi-step approach - starting completely fresh with clearing everything and using a different browser sounds like a solid plan. The middle initial/suffix tip is something I hadn't considered but makes total sense given how picky these government systems are about exact matches. I really appreciate you mentioning the tech support line option too - I had no idea there was a separate number that might have shorter wait times. It's reassuring to hear from someone who actually got through this successfully. I'll start with these steps and hopefully avoid having to make that dreaded phone call, but it's good to know it's an option if needed!
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Dmitry Ivanov
I had the exact same E324 error a couple months ago and it was absolutely maddening! What finally solved it for me was something I didn't see mentioned yet - I had to disable my ad blocker specifically for the EDD site. Apparently their system uses some scripts that get blocked by common ad blockers like uBlock Origin or Adblock Plus. Try whitelisting edd.ca.gov in your ad blocker settings, then clear your cache and try again. Also, make sure you're not using any browser extensions that might interfere with form submissions - I had to temporarily disable LastPass because it was auto-filling fields in a way that confused their system. The combination of disabling ad blocker + using incognito mode + logging in early morning (around 6 AM) finally got me through. It's ridiculous that we have to jump through all these hoops just to access our own benefits, but hopefully this helps! Keep us posted on what works for you, Sean - we're all rooting for you to get this sorted out!
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Nia Jackson
•This is such a great point about ad blockers! I never would have thought that could be the culprit, but it makes total sense - government sites probably have all kinds of tracking and verification scripts that would get blocked. The LastPass interference issue is really insightful too, since a lot of us rely on password managers without thinking about how they might mess with form validation. I'm definitely going to try the ad blocker whitelist + incognito combo you mentioned. It's honestly ridiculous that accessing basic government services requires this level of technical troubleshooting, but I really appreciate you sharing what actually worked for you. Fingers crossed this helps Sean (and probably a bunch of other people dealing with the same nightmare)!
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Zainab Ismail
I've been lurking here for a while but had to jump in because I literally just dealt with E324 last week! What worked for me was actually pretty simple but took some trial and error. First, I made sure I was using the EXACT same browser I originally used to create my account (apparently EDD sometimes flags account access from "new" browsers as suspicious). Then I logged in right at 6 AM when their servers are less busy. The key thing that finally got me through was making sure my caps lock wasn't accidentally on when typing my password - sounds dumb but EDD is super picky about exact password matches. Also, if you've saved your login info in your browser, try manually typing everything instead of using autofill. Their system seems to have issues with saved credentials sometimes. If none of that works, there might be a pending verification flag on your account that you'll need to call about, but definitely try these steps first. The whole system is a mess but don't give up - most E324 errors are fixable with the right approach. Let us know how it goes!
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