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Fatima Al-Hashemi

EDD Disability login errors E316 and E318 - Help!

Hey everyone, I'm having trouble logging into my EDD Disability account. I keep getting error codes E316 and E318. Has anyone else experienced this? Any tips on how to get past these errors and actually access my account? I really need to check on my disability claim status.

Ugh, those error codes are the worst! I've been dealing with E316 for weeks now. It's so frustrating 😤 Have you tried clearing your browser cache and cookies? That sometimes helps with login issues.

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Thanks for the suggestion! I'll give that a try. Did it actually work for you?

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It worked for me once, but then the problem came back after a few days. EDD's website is such a mess šŸ¤¦ā€ā™‚ļø

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I've had better luck using Microsoft Edge instead of Chrome. Might be worth a shot!

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Dmitry Volkov

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I found a method to get someone on the phone. I used this site's (claimyr.com) calling tool that dials the phone menu, stays on hold, waits for a live agent to pick up, then sends the call to my phone. It does cost $20, but it works. Here's a video about it: https://youtu.be/1X-mEsLtbmQ

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Ava Thompson

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Sounds too good to be true. Is this legit? Has anyone else tried it?

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Dmitry Volkov

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I was skeptical at first too, but it really worked for me. Saved me hours of frustration!

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CyberSiren

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$20 seems steep just to talk to someone. The system is so broken 😔

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Dmitry Volkov

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I get it, but for me, it was worth it to finally get my issue resolved. Time is money, ya know?

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Here's what I know about these error codes: • E316: Usually means there's a problem with your account information • E318: Often related to system maintenance or high traffic Some things you can try: 1. Wait a few hours and try again (especially for E318) 2. Double-check all your personal info is correct 3. Try a different browser or device 4. Call the EDD directly (good luck with that lol) If none of that works, you might need to create a new account. It's a pain, but sometimes it's the only way šŸ¤·ā€ā™‚ļø

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Wow, thanks for the detailed info! I'll work through these steps and see if I can get it sorted.

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Zainab Yusuf

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Creating a new account fixed it for me, but it took forever to get everything set up again. EDD needs to get their act together fr 😤

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have u tried turning it off and on again? 🤣 jk jk... but seriously, sometimes logging out completely and waiting like 30 mins before trying again has worked for me

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Yara Khoury

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I'm in the same boat, OP. Been trying to log in for days now. This whole system is a joke. How are we supposed to get help when we cant even access our accounts?

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Keisha Taylor

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Preach! šŸ™Œ It's like they don't want us to actually use the benefits we're entitled to.

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Have yall tried contacting your local assembly member? They can sometimes help push things through with EDD.

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Paolo Marino

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Pro tip: if you're gonna call EDD, do it right when they open. I'm talking like, be dialing at 7:59:59 AM. Sometimes you can get through before the queue fills up.

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Amina Bah

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This! Also, Wednesdays seem to be less busy in my experience.

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Oliver Becker

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Not to be that guy, but have you checked if your claim is still active? Sometimes these errors pop up if your benefit year has ended or if there's an issue with your claim status.

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ugh im so tired of EDD and there broken website. why cant they just make something that works???? 😫

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For real tho. You'd think with all the taxes we pay, they could afford some decent developers šŸ™„

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I've been dealing with these same error codes! What finally worked for me was using incognito/private browsing mode AND making sure I was using the exact URL from EDD's official site (not a bookmarked one). Also, try logging in during off-peak hours like early morning or late evening when there's less traffic on their servers. The E318 error especially seems to be related to server overload. Hope this helps! šŸ¤ž

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I've been struggling with these exact same error codes for over a month now! 😩 What's really frustrating is that E316 and E318 seem to come and go randomly - sometimes I can log in fine, other times I'm completely locked out. I've tried all the usual fixes (clearing cache, different browsers, incognito mode) but nothing seems to work consistently. Has anyone found a permanent solution? I'm at the point where I might have to take a day off work just to sit on hold with EDD all day. This system is seriously broken and it's affecting people who are already dealing with disabilities and financial stress. We shouldn't have to jump through hoops just to access our own accounts! 😤

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Paolo Rizzo

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I totally feel your frustration! šŸ˜” The inconsistency is the worst part - you never know if you'll be able to log in or not. Have you tried documenting when the errors happen? I started keeping a log and noticed I have better luck logging in on weekdays between 6-8 AM. It's not a perfect solution, but it's helped me plan when to check my account. Also, if you do end up calling, try using the callback feature if they have it - at least you won't have to sit on hold all day. Hang in there! šŸ’Ŗ

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Mateo Lopez

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I've been having the exact same issue with E316 and E318 errors! What's worked for me is a combination of things: first, I always use Firefox in private browsing mode (seems to work better than Chrome for EDD), and I make sure to log in during off-peak hours - usually around 6 AM or after 9 PM. Also, if you get the E318 error, wait at least 15-20 minutes before trying again because it's often a server overload issue. One thing that really helped was bookmarking the direct login page from EDD's main site rather than using any cached links. I know it's frustrating when you're already dealing with disability issues and then the system makes it even harder to access your benefits. Stay persistent and try different times of day - you'll eventually get through! šŸ¤ž

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StarSurfer

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Thanks for sharing these tips! The Firefox in private browsing mode is something I hadn't tried yet. I've been using Chrome this whole time and getting nowhere. Going to try your suggestion about the off-peak hours too - 6 AM login attempts sound brutal but if it works, it's worth it! šŸ˜… It's really helpful to know I'm not the only one dealing with this mess. Did you notice any difference between weekdays vs weekends for getting through?

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I've been battling these same error codes for weeks now! 😤 What finally got me through was a weird combination - I had to disable all my browser extensions (especially ad blockers), use Firefox in private mode, and clear my DNS cache (you can Google how to do this for your operating system). The E316 error seems to be related to browser compatibility issues, while E318 is definitely server overload. I also noticed that if you get locked out with these errors, waiting a full 24 hours before trying again sometimes resets whatever is causing the block. It's absolutely ridiculous that we have to become IT experts just to check our disability benefits! The system is clearly not designed with accessibility in mind. Keep trying different approaches - persistence is key with EDD's broken website. You shouldn't have to deal with this on top of everything else you're going through! šŸ’Ŗ

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Jamal Harris

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Wow, this is incredibly helpful! I never would have thought about disabling browser extensions or clearing the DNS cache. The 24-hour waiting period tip is something I'll definitely try if I get locked out again. It's so frustrating that we need to be tech troubleshooters just to access basic services, especially when dealing with disability issues. Thank you for taking the time to share all these detailed steps - it gives me hope that there might actually be a way through this mess! Going to try the Firefox + private mode + disabled extensions combo first thing tomorrow morning. šŸ™

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Anna Xian

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I've been dealing with E316 and E318 errors too and it's incredibly frustrating! šŸ˜” After trying everything mentioned here, what finally worked consistently for me was using the EDD mobile app instead of the website. The app seems to handle these server issues better and I rarely get those error codes anymore. If you don't have it installed, try downloading it from your phone's app store - it might be a game changer! Also, I've found that Tuesday and Thursday mornings around 7 AM have the least traffic. The whole system is definitely broken and shouldn't be this difficult for people who are already dealing with disabilities. Sending you strength and hoping one of these solutions works for you! šŸ™

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Layla Mendes

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OMG thank you for mentioning the mobile app! šŸ™Œ I completely forgot that existed and have been banging my head against the website this whole time. Just downloaded it and was able to log in on the first try - no E316 or E318 errors! It's crazy that the app works better than their actual website, but I'm not complaining. This saved me so much stress and time. Really appreciate you sharing this tip, especially the specific timing about Tuesday/Thursday mornings. You're absolutely right that this system shouldn't be so complicated for people already dealing with disabilities. Thanks for helping a fellow community member out! šŸ’™

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Dylan Hughes

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I've been struggling with these exact same errors for about two weeks now! 😩 What's really helped me is a multi-step approach: first, I clear all my browser data (not just cache but cookies, stored data, everything), then restart my router to get a fresh IP address, and finally use a VPN set to a different California location before attempting to log in. The E316 error seems to be tied to some kind of account flagging system, and the fresh IP sometimes bypasses it. Also, I've noticed that avoiding peak hours (10 AM - 2 PM) makes a huge difference. The mobile app suggestion from Anna is brilliant - I wish I'd thought of that earlier! It's absolutely insane that we need to become cybersecurity experts just to access our disability benefits. The whole system needs a complete overhaul. Stay strong everyone, and don't give up - there are ways around these broken barriers! šŸ’Ŗ

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The Boss

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Wow, the VPN tip is genius! 🤯 I never thought about the IP address being part of the problem, but that actually makes sense if there's some kind of account flagging system. I'm definitely going to try the router restart + VPN combo next time I get locked out. It's ridiculous that we need to use these kinds of workarounds, but I'm grateful for communities like this where we can share solutions. The fact that you mentioned avoiding 10 AM - 2 PM is super helpful too - I was probably trying to log in during the worst possible times. Thank you for sharing such a detailed troubleshooting process! It gives me hope that I can finally get consistent access to my account. This whole thread has been a lifesaver! šŸ™

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Fiona Sand

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I've been dealing with these same error codes on and off for months! 😫 One thing that hasn't been mentioned yet is checking if your browser has any automatic form-filling extensions that might be interfering. I discovered that my password manager was sometimes auto-filling fields incorrectly, which seemed to trigger the E316 error. Also, if you're using any accessibility tools or screen readers, try temporarily disabling them during login - sadly, EDD's site doesn't play well with assistive technologies. It's beyond frustrating that a disability benefits site isn't properly accessible! Another trick that worked for me: if you get hit with these errors, try switching between the "Sign In" and "Register" pages a few times before actually attempting to log in - sometimes this seems to refresh whatever session token is causing issues. We shouldn't have to be doing all these workarounds just to access our benefits, but hopefully some of these tips help until EDD actually fixes their broken system! šŸ¤ž

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Amara Nwosu

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This is such a comprehensive list of troubleshooting steps! šŸ™Œ The password manager interference is something I never would have considered - I bet that's been causing issues for a lot of people without them realizing it. It's absolutely shameful that a disability benefits website isn't compatible with accessibility tools though. That's not just poor design, it's discriminatory! 😔 I'm definitely going to try the "Sign In"/"Register" page switching trick - seems like it might reset whatever backend session is getting stuck. Thank you for sharing all these detailed workarounds. It's sad that we need them, but this community sharing solutions is honestly the only thing keeping us sane while dealing with EDD's broken system. Really appreciate you taking the time to write all this out! šŸ’™

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I'm new to this community but unfortunately not new to EDD problems! šŸ˜… I've been lurking and reading through all these amazing solutions you all have shared. I just wanted to add one more thing that worked for me recently - if you're getting E316 specifically, try logging in through the "Forgot Password" flow even if you know your password. Sometimes it seems to reset whatever account flag is causing the error. Also, for anyone using a work computer or public WiFi, these errors are way more common - the mobile app or using your phone's hotspot can sometimes bypass network-related blocks. It's honestly incredible how much collective knowledge this community has developed just to work around EDD's broken system. Thank you all for sharing your experiences - it's helping so many people who are already dealing with enough stress! Keep fighting the good fight! šŸ’Ŗ

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Welcome to the community! šŸ‘‹ That "Forgot Password" trick is brilliant - I never would have thought to try that when I actually know my password! It makes sense that it might reset whatever flag is causing the E316 error. The work computer/public WiFi insight is really valuable too - I bet a lot of people don't realize that their network setup could be part of the problem. It's amazing how this community has basically become an unofficial EDD troubleshooting support group! šŸ˜‚ We've collectively figured out more solutions than EDD's actual help desk probably knows. Thanks for adding to our growing arsenal of workarounds - every little tip helps someone get through this broken system! šŸ™

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I've been dealing with E316 and E318 errors for the past month and finally found what works consistently for me! šŸŽ‰ After trying everything mentioned here (seriously, this thread is gold), my winning combo is: mobile app + airplane mode trick. Here's what I do: turn on airplane mode for 30 seconds, turn it back on, immediately open the EDD app, and try logging in. Something about forcing a fresh connection seems to bypass whatever causes these errors. I also keep a backup plan - I have both Firefox with all extensions disabled AND the mobile app ready to go. If one doesn't work, I immediately try the other without waiting. The key is not giving the system time to "remember" that you were having issues. It's absolutely ridiculous that we need these elaborate workarounds for basic access to our benefits, but I hope this helps someone avoid the frustration I went through! Stay persistent everyone - there's always a way through EDD's broken maze! šŸ’Ŗ

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Wow, the airplane mode trick is something I've never heard of before! 🤯 That's such a clever way to force a fresh connection. I'm definitely going to try this next time I get locked out. It's brilliant that you have both backup methods ready to go - the mobile app AND Firefox setup. You're so right about not giving the system time to "remember" the issues. It's like we're all becoming EDD hackers just to access our own accounts! šŸ˜… Thank you for sharing this creative solution. This whole thread has turned into the best unofficial EDD troubleshooting guide ever. We're basically doing their IT department's job for them at this point! Really appreciate you adding another weapon to our arsenal of workarounds! šŸ™Œ

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I've been following this thread and wow, you all are amazing! šŸ™Œ I just wanted to share my experience - I was getting both E316 and E318 errors for about 3 weeks straight. What finally worked for me was a combination of several tips from this thread: I used the mobile app (thanks Anna!) during off-peak hours around 6:30 AM on a Tuesday, and made sure to disable my VPN first since that was actually causing issues for me (opposite of Dylan's experience). The mobile app really is a game-changer - it's like they put all their effort into the app and forgot about the website completely! šŸ˜‚ For anyone still struggling, my advice is to try multiple solutions at once rather than one at a time. This system is so unpredictable that sometimes it takes a perfect storm of workarounds to get through. Also, don't get discouraged if something works once and then stops - just rotate through the different methods people have shared here. Thank you all for creating this amazing resource. We shouldn't have to be doing EDD's job for them, but at least we have each other! šŸ’™

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This is such great advice about trying multiple solutions at once! šŸ’Æ I've been making the mistake of testing one thing at a time and getting frustrated when it doesn't work consistently. Your point about the mobile app getting all the attention while the website is neglected really rings true - it's like they have two completely different development teams! šŸ˜… I'm going to try your combo approach: mobile app + early morning + Tuesday timing. It's wild that we've basically crowdsourced a better support system than EDD provides officially. This thread should honestly be pinned somewhere as the unofficial "How to Actually Access Your EDD Account" guide! Thanks for sharing your success story - it gives me hope that persistence really does pay off with this broken system! šŸ¤ž

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Pedro Sawyer

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I've been struggling with these same error codes for weeks! 😫 Reading through all these solutions has been incredibly helpful - this community is amazing! I wanted to add one more tip that worked for me: if you're on a Mac, try using Safari instead of Chrome or Firefox. For some reason, Safari seems to handle EDD's authentication better. Also, I discovered that if you get the E316 error, completely closing your browser (not just the tab) and waiting 5 minutes before reopening can help reset whatever session issue is causing the problem. The mobile app suggestion is brilliant - I can't believe I didn't think of that! Just downloaded it and it's already working better than the website. It's honestly ridiculous that we need to become tech support experts just to access our disability benefits, but I'm so grateful for everyone sharing their workarounds. Keep the tips coming! šŸ™

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Myles Regis

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Welcome to the EDD troubleshooting club! šŸ˜… The Safari tip is really interesting - I hadn't seen anyone mention that browser specifically yet. It makes sense that different browsers might handle EDD's wonky authentication differently. The 5-minute wait + complete browser closure is such a simple but smart approach too. Sometimes the most basic solutions are the ones we overlook! This thread has seriously become like a masterclass in working around broken government websites. Between the mobile app, different browsers, timing strategies, and all these technical workarounds, we've basically reverse-engineered EDD's system better than their own support team! šŸ˜‚ It's frustrating that we have to do all this, but seeing everyone help each other out gives me hope. Thanks for adding the Safari suggestion to our growing toolkit! šŸ™Œ

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Carmen Vega

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I've been following this thread religiously because I'm dealing with the exact same E316/E318 nightmare! 😩 You all have created the most comprehensive EDD troubleshooting guide I've ever seen - honestly better than anything on their official site. I wanted to share what's been working for me lately: I use a combination of the mobile app (game changer!) + incognito mode on desktop as my backup. But here's the weird part - I've noticed that if I get locked out on one device, I can sometimes still get in on the other immediately. It's like their system tracks devices separately?? šŸ¤” Also, for anyone using assistive technology like I do, I found that temporarily switching to basic/simplified browser settings helps avoid conflicts with EDD's terrible accessibility. It shouldn't be this way, but at least it works. The fact that we've all become amateur IT specialists just to access our disability benefits is beyond ridiculous, but I'm so grateful for this community! Keep sharing solutions - we're literally saving each other's sanity here! šŸ’ŖāœØ

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This is such a valuable observation about devices being tracked separately! 🤯 That could explain why some of us have success with one method and then it suddenly stops working. Having both the mobile app AND incognito desktop as backup options is really smart - it's like having multiple keys to the same broken lock! šŸ˜… Your point about assistive technology conflicts is so important too. It's absolutely unacceptable that people who need accessibility features have to disable them just to access disability benefits - the irony is infuriating! 😔 Thank you for sharing that workaround though, it could really help others in similar situations. You're so right that we've basically become an unofficial EDD support team! This thread has more useful solutions than their entire help section. It's amazing how this community has come together to solve what their actual IT department can't seem to figure out. Really appreciate you adding the device-switching strategy to our arsenal! šŸ™Œ

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I've been dealing with E316 and E318 errors for almost two months now and this thread is absolutely incredible! šŸ™Œ You all have created the most comprehensive troubleshooting guide I've ever seen. I've tried pretty much everything mentioned here and wanted to share what's been working for me consistently: My current winning strategy is using the mobile app between 6-7 AM on weekdays (thanks to everyone who shared the timing tips!), but with a twist - I restart my phone completely before opening the app. Something about a fresh device boot seems to help avoid whatever session conflicts cause these errors. I also keep a "emergency backup plan" ready: Firefox in private mode with all extensions disabled + VPN to a different CA location. If the mobile app fails, I immediately switch to this setup without waiting. The most frustrating part is that I'm dealing with a chronic illness that makes mornings really difficult, but somehow that's when EDD's system works best. It's absolutely backwards that we have to wake up at dawn just to check our disability benefits! 😤 This community has literally saved my sanity - we've collectively figured out more solutions than EDD's actual support team. Thank you all for sharing your experiences and keeping each other going through this broken system! šŸ’™

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