EDD Disability login errors E316 & E318 - Can't get through to anyone for help!

Ugh, I feel your pain! I've been dealing with similar issues for weeks now. Have you tried clearing your browser cache and cookies? Sometimes that helps with the login errors.

I found a way to actually get someone on the phone! I used this site called claimyr.com. It's a calling tool that dials the phone menu, stays on hold, and then connects you when a live agent picks up. It costs $20, but it worked for me. Here's a video about it: https://youtu.be/1X-mEsLtbmQ

Here's what I've learned after months of dealing with EDD: • Error E316 usually means there's a problem with your account information. Double-check everything you entered. • Error E318 is often related to system overload. Try accessing the site during off-peak hours (early morning or late night). • If you can't log in, try the 'forgot password' option even if you know your password. Sometimes this resets things on their end. • Keep calling! I know it sucks, but persistence pays off. Try calling right when they open or just before they close. • Document EVERYTHING. Every call, every error, every attempt to log in. This can help if you need to escalate your case. • Consider reaching out to your local state representative. They sometimes have direct lines to EDD. • Check if there are any EDD workshops or events in your area. Sometimes they have in-person help available. Hope this helps! Hang in there, OP. We're all in the same sinking boat 🚢💦

have u tried turning it off and on again? 🤣 jk jk... but seriously, EDD's system is a joke. good luck, OP!

I'm having the exact same issue! It's so frustrating. I've been trying to get through for over a week now. Does anyone know if there's a best time to call?

This might sound crazy, but have you tried faxing them? I know it's 2023, but I actually got a response when I sent a fax explaining my issue. Just make sure to include your contact info!

Its absolutely rediculous that we have to jump through all these hoops just to access benefits we're entitled to. The system is broken and needs a complete overhaul.

Hey OP, have you checked if your claim is flagged for identity verification? Sometimes that can cause login issues. Might be worth asking about if you do get through to someone.

I've been dealing with E316 and E318 errors too! What finally worked for me was using an incognito/private browsing window and making sure I had no browser extensions running. Also, try accessing the site from a different device if possible - sometimes it's a browser-specific issue. For getting through on the phone, I had success calling the technical support line (1-800-300-5616) instead of the main disability line - they were able to help with the login errors and transferred me to the right department. Don't give up!