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Wow, this thread has been absolutely invaluable! I'm dealing with a similar situation right now - been on SDI for carpal tunnel surgery and my payments just stopped after 11 weeks with no explanation. Reading through everyone's experiences, I'm realizing I probably need to submit an extension request since I'm approaching that 12-week mark. The amount of detective work we have to do just to figure out basic requirements is honestly insane. EDD should be required to send out clear notifications about upcoming deadlines and required forms instead of just cutting people off and leaving us to figure it out ourselves. Thank you especially to @Henrietta Beasley for sharing your resolution - knowing that you eventually got through and sorted it out gives me hope! Going to call my doctor's office first thing tomorrow to verify they submitted the right forms to the correct fax number. It's ridiculous that we have to double-check everything like this, but this community has shown me how many things can go wrong behind the scenes. Really grateful for all the specific advice about form codes, extension requirements, and proactive communication strategies!
I'm so sorry you're going through this too! It's really frustrating how many of us are experiencing the exact same issue - payments stopping around the 11-12 week mark with zero communication from EDD. You're definitely on the right track thinking it might be an extension issue. Based on what I've learned from this thread, I'd suggest when you call your doctor's office tomorrow, specifically ask them to confirm: 1) they used the DE2525XX supplementary form (not the initial DE2501), 2) they sent it to the current disability fax number (not an old one), and 3) whether they received any confirmation or response from EDD. Also, if you can get through to EDD at all, specifically ask about filing a "claim duration review" and whether you need the DE2525XX Extension form - using their exact terminology seems to help. This community has been such a lifesaver for figuring out what EDD should have told us from the beginning. Hoping you get it sorted out quickly and don't have to go through weeks of stress like some of us did!
This thread has been incredibly eye-opening as someone who's new to dealing with SDI! I'm currently in my 8th week of disability leave for surgery recovery and after reading everyone's experiences, I'm already planning ahead to avoid the nightmare scenario of sudden payment stops. The fact that EDD doesn't proactively communicate about extension requirements at the 12-week mark is absolutely criminal - especially when people are already dealing with health issues and can't work. I'm going to call my doctor's office this week to verify they have the correct fax numbers and understand the difference between the DE2501 initial form and DE2525XX supplementary forms. Also setting a reminder for week 10 to specifically ask EDD about extension requirements rather than waiting for them to cut me off like they did to so many of you. It's insane that we need a whole community just to decode their broken system, but thank you all for sharing your hard-won knowledge. This thread should honestly be pinned as required reading for anyone starting an SDI claim!
You're absolutely smart to be planning ahead at week 8! Wish I had been that proactive when I started my claim. One additional tip from my experience - when you call to ask about extension requirements at week 10, also ask them to email or mail you a written summary of what you'll need and the exact deadlines. I've found that getting things in writing helps avoid confusion later, especially since different EDD reps sometimes give slightly different information. Also consider asking your doctor's office to send you a photo of any forms they submit so you can verify everything looks correct before it gets lost in EDD's system. This community really has become the unofficial SDI survival guide that EDD should be providing! Hope your recovery goes smoothly and you avoid all the payment interruption drama the rest of us went through.
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I'm going through this exact same thing right now! Been stuck on this error for days and it's driving me crazy. I never applied for SDI before either, but I did file for unemployment a couple years back so that's probably what's causing the conflict. Really appreciate everyone sharing the technical support number (1-833-978-2511) - I had no idea there was a separate line for account issues. Definitely going to try calling them tomorrow morning. Also love the "forgot password" workaround idea, that's so smart! @16f1cf625ae2 Thanks for posting about this - it's such a relief to know I'm not the only one dealing with this mess. The timing is so stressful when you need benefits for medical reasons. Hope you get it sorted out soon and your surgery goes well! 🙏
Same here! I've been banging my head against this error for the past week. It's such a relief to find this thread and realize it's a known issue with actual solutions. That technical support line seems to be the golden ticket based on everyone's experiences. I'm definitely trying the forgot password trick first thing in the morning, and if that doesn't work, straight to 1-833-978-2511. Thanks for posting @16f1cf625ae2 - sometimes it just helps to know you're not going crazy and other people have successfully navigated this nightmare! 🤞
This thread is incredibly helpful! I'm a newcomer to this community and currently dealing with the exact same "ID number associated with another account" error. It's so frustrating when you're already stressed about needing medical leave and then the system blocks you at every turn. Based on all the great advice here, I'm going to try this approach: 1. First attempt the "forgot password" workaround that @d3285d7b0217 mentioned - such a clever idea! 2. If that doesn't work, call the technical support line at 1-833-978-2511 that multiple people have recommended 3. Have all my documents ready and be very specific about the exact error message @16f1cf625ae2 Thank you for starting this discussion - it's clear this is a widespread issue and your post is helping so many people! I hope your surgery goes smoothly and you get this account mess sorted out quickly. It's amazing how this community comes together to help each other navigate these bureaucratic nightmares. Really grateful for all the detailed advice everyone has shared! 🙏
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Bruh, I feel u. been waiting 3 months now. this whole thing is wack af. stay strong tho, we gonna get through this 💪
3 months?! That's insane. I hope you get it sorted soon. We're all in this together 🤜🤛
This is a real struggle for many. The backlog needs to be addressed.
Hey Connor, I've been through this exact same nightmare! Here's what finally worked for me: I called the disability determination services office directly (not the main EDD line) and explained my situation. They were able to see that my case had been sitting in a queue for weeks without being touched. The rep escalated it internally and I got a decision within 5 days. Also, double-check that you've submitted ALL the required medical documentation - sometimes one missing form can hold up everything. Don't give up, you've got this! 💪
Wow, thank you for sharing this! I had no idea there was a separate disability determination services office I could call directly. This gives me hope - I'm definitely going to try calling them tomorrow morning. And you're right about double-checking all the medical docs, I should probably review everything one more time to make sure nothing's missing. Really appreciate you taking the time to share what worked for you! 🙏
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This thread is amazing - thank you all for sharing your experiences! I'm a single mom on temporary SDI ($2,000/month) after a C-section complication that's keeping me out of work longer than expected. With daycare costs and rent eating up most of my benefits, I've been living on rice and beans trying to make it work. I honestly didn't even know CalFresh was an option while on disability. The way Isaac broke down his whole process and the final approval gives me so much hope! I'm especially grateful for Katherine's explanation of the income limits and deductions - with my childcare expenses on top of housing costs, it sounds like I might actually qualify for a decent benefit amount. Going to apply this weekend using GetCalFresh.org. Even if it's just $50-100/month, that would make such a difference for fresh fruits and vegetables for my toddler. It's so reassuring to know there's help available during these tough recovery periods. Will definitely update once I hear back!
I'm so glad this thread has been helpful for you, Liam! Being a single parent on disability sounds incredibly challenging, and you're doing an amazing job managing everything during your recovery. The fact that you're prioritizing your toddler's nutrition shows what a dedicated parent you are. You're absolutely right that childcare expenses should work in your favor for CalFresh - those costs are considered when calculating your net income, just like housing costs. With both rent and daycare eating into your $2,000 SDI, you'll likely qualify for a substantial benefit amount. One additional tip since you mentioned having a young child - make sure to note that on your application! Households with children under certain ages sometimes get priority processing or additional considerations. And don't underestimate how much even $50-100 would help - that's a week's worth of groceries that you wouldn't have to stress about. Your situation is exactly what these programs were designed for. Wishing you a smooth recovery and hoping your application goes as smoothly as Isaac's did!
Just wanted to share my experience as someone who went through this process about 6 months ago. I was on SDI for 4 months after a knee replacement surgery, getting about $1,850/month. Like many of you, I was confused about whether I could get CalFresh and almost didn't apply because I thought any disability income would disqualify me. The application process through GetCalFresh.org was surprisingly straightforward - took maybe 20 minutes total. What really helped was having all my documents ready beforehand: SDI award letter, lease agreement, and receipts for my physical therapy copays. I ended up getting approved for $142/month, which was honestly a lifesaver during recovery. The phone interview was just basic verification of what I'd already submitted online. The caseworker was actually really understanding about my situation and explained how the deductions worked. For anyone still hesitating - Isaac's success story isn't unique! I know it can feel overwhelming when you're already dealing with recovery, but these benefits can really take some financial pressure off during a difficult time. The worst they can say is no, but you might be surprised by the outcome. Good luck to everyone who's applying!
Thanks for sharing your experience! It's really encouraging to hear another successful outcome. I'm in a similar situation - just started my SDI claim after a work injury and have been nervous about the whole CalFresh application process. Your point about having all the documents ready beforehand is super helpful - I'll make sure to gather everything before I start the application. It's amazing how much this thread has opened my eyes to what's actually possible. Like so many others here, I had completely assumed that any disability benefits would automatically disqualify me from food assistance. Reading all these real experiences from Isaac, you, and others has given me the confidence to actually apply instead of just struggling through on my own. The $142/month you received sounds like it would make such a difference when every dollar counts during recovery. Did you find the physical therapy copay receipts made a big impact on your eligibility calculation?
AstroAdventurer
This thread has been incredibly helpful! I'm actually dealing with a similar document request right now for my maternity leave claim. One thing I wanted to add that might help others - if you're submitting multiple documents (like ID, W2, and additional forms), it's really helpful to create a simple cover letter listing everything you're sending along with your claim number and contact info. I typed up a one-page summary that said "Enclosed documents for claim #DE1234567: 1) Driver's License (front and back), 2) 2024 W2 from XYZ Company, 3) Social Security card" etc. This way there's no confusion about what you submitted if they need to reference it later. I submitted this cover letter as the first page both online and with my mailed copies. It only takes a few minutes to create but makes everything look more organized and professional. Also helps you keep track of exactly what you sent if you need to follow up later!
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Ashley Adams
•That's such a professional approach! Creating a cover letter listing all the documents is really smart - it shows you're organized and makes it easier for EDD to process everything correctly. I never thought about including that kind of summary but it makes total sense, especially when you're submitting multiple items. It probably helps prevent any confusion on their end about what they received versus what they were expecting. I'm definitely going to use this idea when I submit my documents tomorrow. Do you think it's better to include the cover letter as a separate PDF or combine it with the other documents into one file? I want to make sure it doesn't get separated or cause any technical issues with the upload system.
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QuantumQuest
•@AstroAdventurer I would recommend keeping the cover letter as a separate PDF file and uploading it first, before your actual documents. That way it appears at the top of your submission and EDD staff will see it immediately when they open your case file. If you combine everything into one large PDF, there's a risk the cover letter could get buried in the middle or at the end depending on how you merge the files. Plus, keeping them separate makes it easier to stay under the 5MB file size limit since you can optimize each document individually. When I did mine, I named the cover letter file "01_CoverLetter_ClaimDE1234567.pdf" and then numbered my other documents "02_DriverLicense_ClaimDE1234567.pdf" etc. This way they stay in the right order even if the system sorts them alphabetically. The numbering system also makes it super clear what order everything should be reviewed in!
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Emma Davis
I'm currently going through this same document submission process for my SDI claim after a workplace injury. Reading through everyone's experiences has been incredibly reassuring - I had no idea there were so many different ways to submit documents! I was initially panicking because the email I received was so vague about the submission process. Based on all the advice here, I'm planning to use the dual approach: upload through SDI Online message center from my laptop and mail certified copies as backup. I especially appreciate the tips about scanning both sides of the ID, using proper file naming with claim numbers, and creating a cover letter to organize everything. One question for those who've been through this - after you submitted your documents successfully, did EDD send any kind of acknowledgment email or notification through the portal confirming they received and processed everything? Or do you just have to keep checking your claim status until it updates? I want to make sure I know what to expect so I don't stress out if I don't hear back immediately. Thanks again to everyone who shared their experiences - this community is amazing!
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Ellie Perry
•@Emma Davis Great question about the acknowledgment process! In my experience, EDD doesn t'send a separate email confirmation when they receive your documents, but you should get an immediate confirmation number when you upload through the SDI Online message center - make sure to save that! After that, you ll'need to check your claim status regularly I (checked daily to) see when it changes from pending "identity verification to" processing. "This" usually takes 7-10 business days if everything is accepted. If there are any issues with your documents, they ll'typically send a message through the portal rather than email, so check your SDI Online inbox frequently too. Some people also call the customer service line after a week to confirm their documents were received and processed correctly. The waiting period can definitely be nerve-wracking, but staying on top of checking your account status helps you catch any updates quickly. You re'being really smart to prepare with the dual submission method - that approach has worked well for so many people here!
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