California Disability

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An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


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Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


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Ask the community...

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  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

I'm so sorry you're dealing with this stress right after having your baby! I went through the exact same thing in January 2025. The payment stoppage after delivery is completely routine - EDD needs to verify your delivery info to determine if you're continuing on disability or transitioning to paid family leave. Since you submitted through the online portal this morning, you should expect to see movement in about 5-7 business days based on current processing times. The good news is they will backpay you for any missed payments, so you won't lose any money - it's just the cash flow timing that's stressful. A few tips that helped me: 1) Call your utility companies now to explain the EDD processing delay - most have policies for this exact situation, 2) Double-check with your OB's office that they submitted your updated medical certification with the correct delivery date/method, 3) Keep checking both your SDI online account AND your bank account, as sometimes the payment appears before the portal updates. This whole process is so poorly designed for new parents, but you're doing everything right. The payment will come through! Congratulations on your little one! 💕

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Thank you so much for the detailed advice! It's such a relief to hear from someone who just went through this exact situation in January. The 5-7 day timeline helps me set realistic expectations instead of obsessing over my account every few hours. I love your practical tips - I'm definitely calling my utility companies tomorrow morning, and I hadn't thought about double-checking with my OB's office about the medical certification. That could definitely be a potential holdup I wouldn't have known about. It's honestly ridiculous that so many new parents have to deal with this financial stress right when we're already overwhelmed with a newborn, but reading everyone's experiences here has been so reassuring. Thank you for the encouragement and congratulations! 💕

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Hattie Carson

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I'm currently dealing with this exact same situation! Had my baby 4 days ago via C-section and my SDI payments stopped immediately after delivery. I submitted the birth information through the online portal yesterday and have been anxiously checking my account every few hours since then. Reading through all these experiences has been such a huge relief - I was starting to panic that I had done something wrong or that there was an issue with my claim! It's so reassuring to know that 5-7 business days seems to be the current standard processing time and that this payment stoppage is completely routine. The financial timing is definitely stressful though - I have several bills due next week that I was counting on this payment for. Based on everyone's advice here, I'm going to call my utility companies and credit card company tomorrow morning to explain the EDD processing delay and request extensions. I really appreciate everyone sharing their experiences and timelines. It's helping me stay calm during what's already such an overwhelming time with a newborn. The fact that so many new moms are dealing with this exact same bureaucratic hassle really shows how much the system needs improvement! Fingers crossed we all see our payments processed by early next week. Congratulations to all the new mamas here - we've got this! 💕

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Dananyl Lear

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I'm in the exact same boat! Had my C-section baby 6 days ago and submitted my birth info online 3 days ago. The constant account checking is exhausting but I can't help myself! 😅 This thread has been a lifesaver - I was convinced I'd somehow messed up my submission. The 5-7 day timeline everyone's sharing gives me so much hope that we should see movement by early next week. Already called my electric company this morning after reading everyone's advice and they were super understanding about the EDD delay. Gave me a 10-day extension no questions asked! Definitely recommend being proactive with creditors like you're planning to do. It's wild how many of us new moms are dealing with this stress simultaneously. You'd think EDD would streamline this process by now! But we're all going to get through this together. Hang in there mama! 💪

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CosmicCowboy

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Im so done with EDD. been trying to get through for weeks. might as well be playing the lottery at this point 🤡

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Mood. 😩 Sometimes I think it'd be easier to just give up, but we can't let them win!

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Nathan Kim

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I've been dealing with this same nightmare for weeks! One thing that's helped me is using the callback feature when it's available - instead of staying on hold, they'll call you back when it's your turn. Not all lines offer it, but when they do, it's a lifesaver. Also, I've had better luck calling on Wednesdays and Thursdays - seems like Mondays and Fridays are the absolute worst. Still frustrating that we have to jump through all these hoops just to get basic help though! 😤

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Isaac Wright

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Oh wow, I didn't even know there was a callback feature! That would save so much time and frustration. Which phone numbers have you found that offer the callback option? I've only been calling the main line and just sitting on hold forever. And thanks for the tip about mid-week being better - makes total sense that people probably call more on Mondays and Fridays. Going to try calling tomorrow (Thursday) and see if I can find that callback option! 🤞

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Dylan Cooper

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The callback feature has been a game changer for me too! I found it on the 1-833-978-2511 line that @Paolo Longo mentioned earlier. When you get through the menu, there s'usually an option to request a callback instead of waiting on hold. It s'not always available during peak times, but when it is, you can just hang up and they ll'call you back within a few hours. Way better than burning through your phone battery sitting on hold all day! 📞

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Myles Regis

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This thread has been such a valuable resource! I'm about 5 weeks into my SDI claim and have been constantly worried about certification deadlines. Emma, your story is incredibly reassuring - the fact that your payment came through in just 2.5 days after a late submission really shows that the system isn't as unforgiving as I feared! The 20-day grace period information is absolutely crucial - I had no idea this existed and it's definitely not mentioned clearly in any of the materials I received from EDD. I've been using just one calendar reminder, but after reading everyone's strategies here, I'm going to set up multiple alerts (probably at 1 week out, 3 days out, and day of). It's amazing how much more helpful real community experiences are compared to trying to navigate EDD's confusing website alone. Thank you all for sharing your stories and creating such a supportive environment - it makes this whole process feel much more manageable!

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I'm so glad this thread has been helpful for you too, Myles! When I first started my claim about 3 months ago, I was in exactly the same position - constantly checking my calendar and worrying about missing deadlines. Emma's experience really demonstrates how resilient the system can be, even when we make mistakes. That 2.5 day processing time for a late certification honestly exceeded my expectations given all the EDD delays we hear about! Your multiple reminder strategy sounds perfect - spacing them out at 1 week, 3 days, and day of gives you great coverage without being overwhelming. I actually started with just one reminder too, but this community convinced me to add more backup alerts and it's been such a game changer for my peace of mind. The 20-day grace period info should honestly be printed in bold on every EDD communication! This thread has become my bookmark for whenever I need reassurance about SDI processes. Don't hesitate to reach out if you have any questions as you continue through your claim - this community is incredibly supportive!

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Cass Green

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This thread has been such an incredible resource! I just received my SDI approval letter a few days ago and have been feeling completely overwhelmed about managing certification deadlines properly. Emma, your experience is so reassuring - I was convinced that missing even one deadline would be catastrophic, but seeing that your payment still came through in just 2.5 days after a late submission gives me tremendous peace of mind! The information about the 20-day grace period is absolutely invaluable - it's frustrating that EDD doesn't make these crucial details more prominent in their official communications. Reading through everyone's strategies here, I'm definitely going to set up multiple calendar reminders (thinking 2 weeks out, 1 week out, 3 days out, and day of each deadline). It's amazing how much more helpful and reassuring real community experiences are compared to trying to decode EDD's confusing website alone. Thank you all for sharing your stories and creating such a supportive environment for those of us just starting this journey - it makes the whole process feel so much less intimidating!

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Tom Maxon

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To all those having trouble reaching a human at California Disability. I just ran across this video that gave me a shortcut to reach a human. Hope it helps! https://youtu.be/1X-mEsLtbmQ

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Olivia Kay

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I've been through this exact situation before! The "Notice of Return to Certification Payment" is frustrating because it's so vague. In my experience, they're usually looking for one of three things: updated medical records from your doctor, the DE 2593 continuing eligibility form, or sometimes they want a new DE 2500A even if you think yours is current. Since your stopped, I'd recommend calling the SDI number first thing in the morning (around 8 AM) - that's when I've had the most luck getting through. Also, log into your online account and check if there's a specific document request that might not have been mailed to you. The system sometimes shows pending requirements that don't make it to the mail. Good luck!

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This is really helpful advice! I'm new to dealing with disability claims and this whole process seems so confusing. @Olivia Kay, when you say to check the online account for pending requirements - is that under a specific section? I've been trying to navigate their website but it's not very user-friendly. Also, has anyone had success with faxing documents instead of mailing them? I'm worried about things getting lost in the mail since this seems to be such a common issue.

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StormChaser

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I went through something very similar last year! Had a workplace injury that put me on SDI for about 6 months. Like everyone else has confirmed, you definitely won't get any tax forms for your California SDI benefits and you don't need to report them anywhere on your tax returns. One thing I learned the hard way though - make sure to keep really good records of your SDI payments and dates. I didn't think I'd need them, but my employer's HR department made some errors on my W-2 and included a few weeks that overlapped with my disability period. Having my SDI documentation made it easy to get a corrected W-2. Also, if you're planning to use a tax preparer, give them a heads up about the SDI situation beforehand. Some preparers who don't deal with California disability claims regularly might try to include it as income by mistake. Just saves time and confusion! Hope your shoulder healed up well - rotator cuff injuries are no joke!

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Ravi Gupta

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That's really smart advice about keeping detailed records and giving your tax preparer a heads up! I hadn't thought about the possibility of employer errors on the W-2, but that makes total sense - especially with the timing overlap between work and disability periods. I'll definitely make sure to review my W-2 carefully when I get it and have my SDI documentation ready just in case. Thanks for sharing your experience, and yes, the rotator cuff recovery was quite the journey but I'm doing great now! This whole thread has been so educational - I feel like I went from completely confused to fully informed thanks to everyone's help.

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Haley Bennett

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I'm dealing with a similar situation right now - been on SDI since October after a workplace injury and was worried about how to handle taxes. This thread has been incredibly helpful! Just to confirm what everyone is saying, I called EDD directly last week and they confirmed that California SDI benefits are NOT taxable and no tax forms are issued. The representative explained it exactly like others have mentioned - since SDI comes from after-tax payroll deductions, you've already paid taxes on that money. One additional tip I got from the EDD rep: if you're ever unsure about whether you received SDI vs. unemployment benefits, you can log into your EDD account online and check your payment history. SDI payments will be clearly labeled as "State Disability Insurance" while unemployment would show as "Unemployment Insurance." This can help if you need to clarify things with a tax preparer or if the IRS ever has questions. Thanks to everyone for sharing their experiences - it's so reassuring to know I'm not the only one who was confused about this!

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That's such great additional information! I love that you actually called EDD to double-check - that gives me even more confidence in what everyone has been saying here. The tip about checking your online account to distinguish between SDI and unemployment payments is really smart too. I can see how those could get confused, especially if someone has received both types of benefits at different times. Thanks for taking the time to share what you learned from the EDD rep. It's really helpful to have that direct confirmation from the source, and I hope your recovery from your workplace injury goes smoothly!

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