Extension approval nightmare: Kaiser says form DE 2547A doesn't exist but EDD won't process without it

I dealt with this EXACT nightmare last year! The DE 2547A absolutely does exist - it's the "Physician/Practitioner's Supplementary Certificate" form. The problem is Kaiser's medical records dept doesn't handle these - only your actual doctor can fill it out. You need to contact your treating physician directly through the Kaiser patient portal. Explain that you need the DE 2547A completed for your disability extension. The medical records dept isn't the right place to get this done - they only deal with sending medical records, not completing certification forms. In my case, I had to be super persistent and finally got my doctor's nurse to help coordinate getting it completed. Once my doctor submitted it properly, my extension was approved within 3 days.

The DE 2547A is specifically for disability extensions. Kaiser's medical records department is correct that they don't handle it directly - this form must be completed by the physician who's treating you. Here's what you need to do: 1. Contact your treating physician directly (not medical records) 2. Ask them to complete the DE 2547A form for your disability extension 3. If they don't have the form, you can download it from EDD's website and provide it to them 4. Make sure they understand this is different from the initial certification 5. Have them submit it directly to EDD via fax using the number on the form Some doctors aren't familiar with this specific extension form since they usually just deal with the initial certification. You might need to be persistent and explain that this is required for your benefits to continue.

kaiser is THE WORST with edd forms!!!! i had similar issues and spent 6 weeks without benefits bc of their incompetence. my doc kept saying he submitted everything but edd said they never got it. ended up having to resubmit THREE TIMES and almost got evicted waiting for them to figure it out. the whole system is a joke

If you're still struggling to get through to EDD for clarification, I highly recommend using Claimyr. I was stuck in a similar situation with my disability extension last month - couldn't get through to anyone at EDD for days. Claimyr got me connected to an EDD representative in under 25 minutes when I'd been trying for over a week on my own. They basically hold your place in line and call you when they get through. Saved me so much frustration. Their site is claimyr.com and they have a video demo that shows how it works: https://youtu.be/1X-mEsLtbmQ?si=1hcSq3KFtCr4oAmd Once I got through to an actual EDD specialist, they were able to tell me exactly which department at Kaiser needed to handle my form and even offered to conference call them with me to straighten everything out.

the DE 2547A is definately real i had my chiropractor fill it out for my back injury extension. but i think diffrent medical providers call it different things? my chiro just called it "the extension form" lol. try asking for the "extension certification" instead of the form number maybe?

this happened to my sister too!!! the problem is that Kaiser has their OWN special arrangement with EDD where they use some special electronic system for submitting extensions. The form number is different in their system but it's the same information. You have to specifically ask for the Work Status department at your Kaiser facility and tell them you need a disability extension certification. Don't mention the form number because that just confuses them!!!!

edd is so bad at explaining things. i bet the form exists but kaiser calls it something else. have u tried going to ur local edd office in person? sometimes the in-person ppl are way more helpful than the phone people. also maybe ask edd to send u a copy of the form directly so u can just take it to ur doctor??

I went through this exact same issue with Kaiser about 6 months ago! The key thing to understand is that Kaiser has a centralized Work Status/Disability Services department that handles ALL EDD forms, including extensions. Don't waste time with medical records - they literally cannot help you with this. Here's what finally worked for me: 1. Call your Kaiser facility's main number and ask specifically for "Work Status" or "Disability Services" 2. Explain you need a disability extension certification (don't even mention the DE 2547A form number - it confuses them) 3. They'll need your EDD claim number and will coordinate with your treating physician 4. Make sure your doctor has updated notes about why you need the extension The whole process took about 1 week once I got connected to the right department. They submitted everything electronically and my extension was approved within 3 business days. It's frustrating that neither EDD nor Kaiser explains this process clearly upfront!

I'm dealing with something similar right now but with a different form issue! It's so frustrating how these bureaucratic mixups can leave us hanging without benefits. Based on what everyone's shared here, it sounds like you've gotten some really solid advice about contacting Kaiser's Work Status department directly. I'm taking notes for my own situation too! One thing I learned from my own disability claim process - sometimes it helps to document everything in writing. Maybe send a follow-up message through your Kaiser portal after you talk to the Work Status department, just to have a paper trail of what was discussed and when they plan to submit your extension certification. I hope you get this resolved quickly! The stress of dealing with benefit delays on top of dealing with your health condition is just awful. Keep us posted on how it goes with the Work Status department - I'm sure others will benefit from hearing about your experience.

I'm so sorry you're dealing with this! Reading through everyone's responses, it sounds like you've gotten some really helpful advice about contacting Kaiser's Work Status department directly. I wanted to add one more thing that might help - when you do get through to the right department at Kaiser, ask them to confirm your case is flagged as "urgent" since your benefits are about to run out. Sometimes they can expedite the process if they know there's a timing issue. Also, if you're still having trouble getting through to anyone, another option is to contact your state assembly member's office. They often have staff who specialize in helping constituents navigate issues with state agencies like EDD. I've heard they can sometimes cut through the red tape when you're stuck between two bureaucracies pointing fingers at each other. This whole situation is so frustrating - you shouldn't have to become an expert in government form procedures just to get the benefits you're entitled to! I hope the Work Status department can get this resolved for you quickly.

I just went through this exact same frustrating experience with Kaiser and EDD! The DE 2547A form definitely exists, but you're talking to the wrong department at Kaiser. Medical records can't help you - you need to call Kaiser's Work Status/Disability Services department directly. Here's what worked for me: Call your Kaiser facility's main number and ask for "Work Status" or "Disability Services" (don't even mention the form number - just say you need a disability extension certification). They handle all EDD forms and work directly with your treating physician to get the paperwork submitted. The medical records department literally has no access to complete or submit these forms - that's why they keep telling you it doesn't exist in their system. Once I got connected to the right department, my extension was processed within a week. Also, if you're still having trouble getting through to EDD for clarification, I've heard good things about services like Claimyr that can help you skip the hold times. Sometimes getting an actual EDD rep on the phone can help clarify exactly what's needed and even facilitate a three-way call with Kaiser to sort everything out. Don't give up - this is totally solvable once you get connected to the right people at both organizations!

I feel your pain - this exact same thing happened to me about 8 months ago! The confusion between EDD and Kaiser about the DE 2547A form is SO real and incredibly frustrating. What finally worked for me was bypassing both medical records AND my regular doctor's office. I went directly to Kaiser's centralized Disability/Work Status department (you have to ask for this specific department when you call the main Kaiser number). They have specialists who deal exclusively with EDD forms and know exactly what the DE 2547A is. The key is to NOT mention the form number at first - just say "I need my disability extension certification completed for EDD." Once they pull up your file, THEN you can mention that EDD is specifically asking for form DE 2547A. In my case, the Work Status department was able to coordinate directly with my treating physician and get the form submitted electronically to EDD within 5 business days. They even gave me a confirmation number so I could track that it was received. The most frustrating part is that neither EDD nor Kaiser's general staff explains this process clearly upfront. You really have to know to ask for the right department or you get stuck in this endless loop like you're experiencing. Hang in there - once you get connected to Kaiser's Work Status team, this should resolve pretty quickly!

I'm so glad you found this community thread! I went through this EXACT same nightmare about a year ago and it nearly drove me to tears. The DE 2547A form absolutely exists, but the problem is that Kaiser's regular staff (medical records, even some nurses) have no idea about it because it's handled by a completely separate department. Here's what you need to do: Call Kaiser's main number and ask to be transferred to "Disability Services" or "Work Status Department" - this is a specialized team that handles ALL EDD-related forms. Don't mention the form number DE 2547A right away because it confuses their general staff. Just say "I need help with my disability extension certification for EDD." Once you're connected to the right department, they'll know exactly what you're talking about and can coordinate with your treating physician to get it completed. They submit everything electronically to EDD, so it's much faster than the regular mail process. I know how stressful this is when your benefits are about to expire. The good news is that once you get to the right people, this usually resolves within a week. Don't let the bureaucratic runaround discourage you - you're entitled to these benefits and this IS fixable!

I'm so sorry you're going through this bureaucratic nightmare! Reading through all these responses, it's clear that you've gotten some excellent advice about contacting Kaiser's Work Status/Disability Services department directly. I wanted to add one more tip that helped me when I was dealing with a similar EDD issue - if you're still having trouble getting through to the right people, try calling Kaiser early in the morning (like right when they open at 7 or 8 AM). The Work Status department tends to be less busy then, and you're more likely to get through to someone who can actually help you rather than getting stuck in phone tree hell. Also, when you do get connected to the right department, ask them to email you a confirmation with the details of what they're submitting and when. Having that paper trail saved me so much stress because I could reference it if there were any follow-up questions from EDD. This whole situation really highlights how poorly coordinated these systems are - you shouldn't have to become an expert in government bureaucracy just to get your rightful benefits! But based on everyone's experiences here, it sounds like once you get to Kaiser's Work Status team, this should get resolved pretty quickly. Hang in there!

I'm dealing with a very similar situation right now and this thread has been a lifesaver! I've been stuck in the same loop between EDD and my healthcare provider for weeks. One thing that might help while you're working on getting through to Kaiser's Work Status department - if your benefits are about to expire, you should call EDD and ask them to put a "pending review" status on your claim. This can sometimes buy you a little extra time while the paperwork gets sorted out. When I explained that I was caught between two agencies with conflicting information, the EDD rep was actually pretty understanding and gave me a temporary extension while we worked through the form confusion. Also, I've found it helpful to keep a detailed log of every call I make - who I talked to, what they said, case numbers, etc. It's been really useful when I have to explain the situation to new representatives because I can give them the whole history quickly. This whole experience has taught me that these government/healthcare intersections are just terribly designed. But seeing all the success stories in this thread gives me hope that we can eventually get through the bureaucratic maze! Keep us posted on how the Work Status department call goes - I'm rooting for you!

I'm so sorry you're stuck in this bureaucratic nightmare! This exact same thing happened to me about 6 months ago and it was absolutely maddening. The DE 2547A form definitely exists - it's the "Physician/Practitioner's Supplementary Certificate" that's required for disability extensions. The key issue is that you're talking to the wrong department at Kaiser. Medical records can't help you with this at all - you need to call Kaiser's main number and specifically ask for their "Work Status Department" or "Disability Services." This is a specialized team that handles all EDD forms and they'll know exactly what you're talking about. Here's what worked for me: When you call, don't even mention the form number initially because it seems to confuse their general staff. Just say "I need help getting my disability extension certification completed for EDD." Once you're transferred to the right department, they'll coordinate directly with your treating physician to get the DE 2547A submitted electronically. In my case, once I got to the Work Status team, they had everything submitted to EDD within 5 business days and my extension was approved shortly after. They even gave me a confirmation number so I could track that EDD received it. Hang in there - this is totally solvable once you get connected to the right people at Kaiser! The system is poorly designed but there are people who know how to navigate it.

I'm going through something very similar right now and this thread has been incredibly eye-opening! I had no idea there was a separate Work Status/Disability Services department at Kaiser - I've been banging my head against the wall talking to medical records for weeks. One thing I wanted to add that might help - if you're having trouble getting through to Kaiser's Work Status department, try asking the main operator to transfer you to "occupational health services" or "return to work services." Sometimes they use different names for the same department depending on which Kaiser facility you're calling. Also, I learned the hard way that it's really important to get your treating physician's current notes updated in your file before the Work Status team tries to process your extension. They need recent documentation about why you still need time off work, so make sure you have a recent appointment or at least communicate with your doctor about your current status. This whole system is so unnecessarily complicated - it shouldn't require this much detective work just to get a simple extension! But I'm really grateful for all the detailed advice everyone has shared here. It's given me a much clearer roadmap for getting my own situation resolved. Good luck with your call tomorrow!

I'm so sorry you're dealing with this frustrating bureaucratic nightmare! I went through almost the exact same situation about 4 months ago and it was absolutely maddening. The DE 2547A form definitely exists - it's officially called the "Physician/Practitioner's Supplementary Certificate" and it's specifically required for disability extensions. The problem you're running into is that Kaiser's medical records department literally cannot help you with this form. You need to call Kaiser's main number and ask specifically to be transferred to their "Work Status Department" or "Disability Services" - this is a completely separate team that handles all EDD-related paperwork. Here's the key: when you call, don't mention the DE 2547A form number right away because it seems to confuse their general staff. Just say "I need help getting my disability extension certification completed for EDD." Once you're connected to the Work Status team, they'll know exactly what you're talking about and can coordinate with your treating physician to get it submitted. In my case, once I finally got to the right department, they had everything processed and submitted to EDD within a week. They even provided me with a confirmation number so I could track that EDD received the form. The relief was incredible after weeks of being bounced between departments! This whole experience really highlighted how poorly these systems communicate with each other. You shouldn't need to become an expert in government bureaucracy just to get your rightful benefits, but unfortunately that's the reality we're dealing with. Hang in there - this is absolutely solvable once you get connected to the right people!

I'm dealing with a very similar situation right now and this thread has been absolutely invaluable! I've been stuck in the same bureaucratic loop for over two weeks, calling Kaiser's medical records department repeatedly and getting nowhere. Based on all the advice here, I now realize I've been talking to completely the wrong department this entire time. It's so frustrating that Kaiser's general staff don't know about their own Work Status/Disability Services department - I must have called the main number five times asking for help with "disability forms" and kept getting transferred to medical records. I'm definitely going to try calling first thing tomorrow morning and specifically asking for "Work Status Department" or "Disability Services" without mentioning any form numbers initially. The tip about potentially asking for "occupational health services" as an alternative is really helpful too. One question for those who have successfully gotten through this process - approximately how long did it take from when the Work Status department submitted your DE 2547A to when EDD actually approved your extension? I'm trying to get a sense of the full timeline since my benefits are also running out soon. This whole experience has really opened my eyes to how broken the communication is between these agencies. Thank you to everyone who shared their experiences - it's given me so much hope that there's actually a clear path forward!